REPORT ON THE CURRICULUM RESEARCH AND DEVELOPMENT DIVISION (CRDD) TRAINING NEEDS ASSESSMENT (TNA) Prepared by: Dr Patti Swarts, GeSCI Education Specialist Assisted by: Ms Denise Clarke, GeSCI Country Programme Facilitator, Ghana February, 2007 Dublin, Ireland 1 Table of Contents Index Page Acronyms 3 Executive Summary 4 Main Report: 8 - Background Purpose of TNA Methodology Survey participation rates Questionnaire findings Focus group interview findings Key recommendations Recommended training courses 8 9 10 10 11 17 19 24 Appendix 1: TNA questionnaire form 25 Appendix 2: Focus group interview form 33 Appendix 3: Focus group interview results 35 Appendix 4: Recommended training courses 38 2 ACRONYMS AESOP CPTL ASCD CRDD GeSCI GES GIMPA ICTs IT MoESS NACCA NERIC TED TLMs TNA ToR USA Annual Education Sector Operation Plan Committee on Pre-Tertiary and Tertiary Linkages Association for Supervision and Curriculum Development Curriculum Research and Development Division Global e-Schools and Communities Initiative Ghana Education Service Ghana Institute for Management and Public Administration Information Communications Technologies Information Technology Ministry of Education, Science and Sports National Advisory Council on Curriculum and Assessment National Educational Reform Initiative Committee Teacher Education Division Teaching and Learning Materials Training Needs Assessment Terms of Reference United States of America 3 EXECUTIVE SUMMARY Introduction The Ministry of Education, Science and Sports (MoESS) in Ghana is in the process of integrating Information Communication Technologies (ICTs) into the education system. The Curriculum Research and Development Division (CRDD) has to perform crucial functions integrating ICTs into the education system, and will have to play a leading role in the implementation of the ICT policy and implementation plan, as well as in the broader national educational reform efforts. The need to support the capacity building of the CRDD has been identified as a key priority in the collaboration between the MoESS and the Global e-Schools and Communities Initiative (GeSCI). Objective In order for CRDD to prepare and position itself for the envisaged functions and activities related to the education reforms, for the integration of ICTs into the curriculum, and to provide leadership and guidance to the rest of the education system with regard to ICTs in the system, a Training Needs Analysis (TNA) was done to: ascertain the levels of competence residing in the professional staff complement establish where staff capacities would need to be strengthened to deal with the challenges of effectively integrating and implementing ICTs in the education system and respond to the demands of the national education reform effort. Methodology The instruments used to gather information were: Questionnaires completed by all professional staff during a workshop in December 2006 to establish levels of qualifications, training and experience, and to elicit their views on the current situation and the desired situation in CRDD. Focus group interviews conducted with the Director and heads of units in order to identify expectations, concerns and aspirations for the units, and to probe practices and functions. Observations made over a period of time regarding the operations of CRDD. Discussions with the CRDD Director and other staff. Main findings and observations The data gathered reveal the following: 1. Curriculum development competence For a curriculum and research unit to function effectively all professional staff should fall within the categories of ‘adequate’ and ‘highly adequate’ particularly in those areas which underpin and form the basis of most curriculum development work: curriculum theory, concepts and principles; learning theories and styles; and curriculum design and planning. Only one out of 16 rated him/herself ‘highly adequate’ and only 4 rated themselves as ‘adequate’. This could indicate two possible scenarios (1) a serious gap of capacity in this area or (2) some level of insecurity about their curriculum development competencies, possibly as a result of learning most of these skills and knowledge on the job rather than through formal training. Either way, a closer look at addressing this issue needs to be done within any capacity development plan for the Division. 4 2. Research competence Every curriculum professional should have basic research skills in order to do smallscale targeted research in his/her area of specialization to inform his/her work in updating syllabuses, training teachers on syllabus implementation, and advising the MoESS with regard to emerging issues, trends and developments. In addition to the basic skills required for all professional staff, all staff members of the research unit should be well-skilled in different forms of research practices. The data revealed gaps in this important component and the areas needing most attention are: instrument design, qualitative and quantitative research approaches, data collection, analysis, interpretation and reporting, and familiarity with research software/applications. 3. ICT competence The ICT competence is uneven across the group, with only one respondent rating him/herself highly competent in all areas, except for the use of research applications/software. In the current climate and in view of the vision of not only the MoESS and CRDD but of the country at large to develop into a knowledge society, it is necessary for curriculum professionals to have the requisite computer competence to conduct literature and other searches, to communicate efficiently via electronic means with counterparts and colleagues internally and elsewhere, to develop research instruments and learning materials, and to participate in relevant on-line professional development activities. 4. Attitudes The data reveals that the major area of concern is the lack of motivation among staff in the Division. Not one staff member placed her/himself in the category of ‘highly motivated’. The reasons given for the lack of motivation include lack of funding for activities, conditions of service, low salary levels, and inadequate facilities. While these are issues in their own right, they could also represent a lack of intrinsic motivation. Another area requiring attention is the area of productivity. While 12 respondents rated themselves as adequately productive, this is not enough to make the Division function optimally. 5. Capacity building The responses indicate that the staff is aware of the gaps and would like to do something about them. They indicated a range of preferred modalities for capacity building, including long term overseas training, intensive on-the-job training, workshops, short courses (either face-to-face or on-line) and distance education courses. The modes preferred by most staff are on-the-job training, on-line and short courses indicating their preference for on-the-job training. They identified the obstacles to capacity building as inadequate resources (lack of funds, expertise, support, equipment, internet access, time) and the bureaucracy. 6. Role and functions of CRDD Most staff described CRDD’s role and functions as pivotal to the education system as through the curriculum school graduates would be produced in response to the current or future needs of the country. They indicated that CRDD’s activities are crucial for the attainment of educational objectives at pre-tertiary levels, and that the education system could not function well without an appropriate curriculum. 5 7. Long term vision for CRDD Most of the staff indicated (in various ways) that their vision is for CRDD to become a first class institution, recognized for its role and contributions, adequately funded and well-equipped with modern facilities, and staffed by a full complement of competent and well-trained professionals providing guidance and direction to the pre-tertiary education system. To achieve this vision, they would need to attain the necessary competence and confidence to perform their tasks well and as a result to improve educational outcomes. Recommendations In view of the tasks outlined for CRDD and the data collected through the TNA exercise, the following recommendations are made for action:1 1. Develop and document a comprehensive and strategic long term plan that will guide the further development of the CRDD The Division needs to develop a comprehensive strategic plan laying out its long term vision, goals and objectives within the broader framework of the MoESS and education system. This plan should detail its strategies, activities and resource requirements, benchmarks and tracking systems. This will provide management, staff, the wider GES and MoESS system and donor partners with a framework for its development and will anchor its professional development activities. The visioning exercise will enable staff to see beyond their individual positions or units and to understand their roles in the education system. Understanding their pivotal role in the system may provide the intrinsic motivation and confidence currently lacking. It is important that this process be linked with and aligned to other planning processes within the broader educational context. 2. Provide professional support for CRDD to manage and develop clear processes for improved internal efficiencies, to realize general and NERIC implementation goals There is an internal recognition of the need and desire for CRDD to change and to improve its status within the education system. Additionally, with the upcoming implementation of the education reforms, CRDD is being critically positioned to better lead crucial strategies related to NERIC goals and objectives. There is a need to formally embark on a change process and this will require the buy-in and commitment of not just the CRDD staff in general, but also firm guidance and direction from the MoESS and GES management. A general review of present procedures and processes, with a view to making them more efficient needs to be done. This should address all elements of planning (short and long term), and should be based on a shared vision, which will inspire and motivate staff to work as a cohesive team. Transformational leadership and an understanding of the dynamics of change and change processes would be required. Support for this could be provided by an advisor attached to the Division. Development Partners could be approached to fund the services of such an advisor, with a clear ToR from the Division itself guiding the selection process. The support provided by this advisor could span curriculum, research, and educational reform issues and change management. 1 It is important to note that these are recommendations only and will need further discussion and priority setting within the Division and stakeholders (including Administration) as to whether and how to best implement. 6 3. Review organizational structure to align with needs and demands For CRDD to rise to the challenges facing it, it would need not only well-trained and competent staff, but also enough staff. At present the Division is in the process of recruiting new staff, which should double the present staff complement, and address some of the needs. Present recruitment criteria should keep in mind the following: skills sets and gaps among present staff, new and emerging trends in curriculum (including subjects such as ICTs), changing demands, the National Education Reform Initiative and CRDD’s central role in all of these. In future it may be necessary to review the structure of CRDD and align it accordingly. In this regard an organizational development specialist should be employed on a short term contract. 4. Promote organizational (divisional) learning through planned, continuous and tailored professional development activities A mix of professional development activities (continuous rather than ad-hoc) must be provided to achieve the goal of making CRDD into an effective and efficient organization making a positive impact on the pre-tertiary education system. However, longer term plans and strategies for staff recruitment, selection and development for CRDD will have to be developed in order to ensure that the Division is able to assume its leadership role within the educational arena. Ad hoc short courses on offer, either through donor partners, projects or based on purely personal interest of staff should be discouraged. All courses should be focused particularly on addressing the needs of staff and should form part of a coherent institutional professional development plan. Where courses are on offer, donor partners should be persuaded to tailor them to the needs of the Division. 5. Provide appropriate and adequate facilities and equipment Adequate facilities and infrastructure is necessary for any organization to perform optimally and to maintain high levels of motivation. Given current demands and trends, it is impossible for a curriculum and research unit to keep abreast of developments and to be at the cutting edge of development if it does not have the necessary space, equipment and reliable systems to facilitate and support its work. Without these, storing information, finding information and using it become a time consuming and difficult task, leaving little time for other important tasks and creative work. Furthermore, lack of appropriate facilities and technology infrastructure and support will inherently lead to problems in implementation. ICTs become a crucial tool that must be planned and provided for, especially those technologies related to accessing and finding information and for creating and communicating new knowledge. CRDD staff is expected to possess not only general pedagogical leadership skills, but also technology leadership skills for the pre-tertiary education system. 6. Provide funding for implementation of core activities in a timely manner Without adequate funding it is very difficult for any organization to execute its functions effectively. While it is recognized that funding should be tied to certain standards of performance, the necessary funding should be available to facilitate reaching required 7 performance levels. The present resource base needs to be widened. This can be done through donor coordination on those projects related to curriculum, assessment, TLMs and research. A strong case should be presented and supported for the Division to have access to more resources to perform its tasks better. Additionally, further efforts must be explored with the MoESS to see how best the necessary facilities and infrastructure can be provided and/or further enhanced. MAIN REPORT: BACKGROUND The Ministry of Education, Science and Sports (MoESS) in Ghana is in the process of integrating Information Communication Technologies (ICTs) into the education system. An ICT in Education Policy was developed and approved. For the policy to be successfully implemented, it requires certain capacities and competence to be in place or to be developed in order to execute a comprehensive series of activities to integrate ICTs into the system. The Curriculum Research and Development Division (CRDD) has to perform crucial functions integrating ICTs into the education system, and will have to play a leading role in the implementation of the ICT policy and implementation plan, as well as in the broader national educational reform effort. The need to support the capacity building of the CRDD has been identified as a key priority in the collaboration between the MoESS and the Global e-Schools and Communities Initiative (GeSCI). Currently the Division faces a number of challenges, including but not limited to: lack of a curriculum framework to guide the development and revision of new and existing curricula low levels of formal training/awareness by the majority of the staff members in curriculum development principles, processes and procedures limited human resources limited physical resources (e.g. IT) to assist in the curriculum development process Additionally, with the implementation of the education reforms the Division has been tasked to lead the processes for: Review of the syllabuses to reflect the new curriculum structure and the number of subjects at each level. Guidelines/reviews of curriculum for schools and for Special Needs Education. Review of mode of assessment and method of teaching. Establishment of Advisory Committee for Special Needs Education. 8 Determination of composition and criteria for appointment to subject/syllabus panels. Development of guidelines for subject/syllabus panels. Development of principles and guidelines for linkages between and among various levels of education. Establishment of the Committee on Pre-Tertiary & Tertiary Linkages (CPTL). Determination of the composition and the criteria for the appointment of the Committee on Pre-Tertiary & Tertiary Linkages (CPTL). Establishment of the National Advisory Council on Curriculum and Assessment (NACCA) In order for CRDD to prepare and position itself for the envisaged functions and activities related to the education reforms, for the integration of ICTs into the curriculum and to provide leadership and guidance to the rest of the education system with regard to ICTs in the system, a Training Needs Analysis (TNA) was done to ascertain the levels of competence residing in the professional staff complement, and to establish where staff capacities would need to be strengthened to deal with the challenges of effectively integrating and implementing ICTs in the education system and to respond to the demands of the national education reform effort. The results of the TNA may also provide a good indication of what skills sets would be required for future recruitment of staff. The short term goal of the exercise is to ensure that CRDD staff becomes proficient in the use ICTs and to enable them to develop the required understanding to effectively integrate ICTs into the curriculum and to develop subject syllabuses for ICT for second cycle institutions for the 2007/2008 academic year. PURPOSE OF TNA According to the literature a needs analysis exercise gathers information about present practices in an organization and compares these practices to the desired way of doing business. The difference between where the organization is now and where it wants to go defines where a training programme should concentrate its effort.2 The purposes of the TNA for CRDD were to: Review the jobs of different categories of staff in CRDD to establish the relevance, adequacy and skills mix sets required for the tasks and duties to be executed 2 National Weather Service Training Center: Hydrometeorology & Management Division (1997) – Needs Analysis. 9 Review qualifications and experience and expertise (i.e. competence) required for the various categories Identify the strengths and gaps in the knowledge, skills and experience of incumbent staff On the basis of the review and findings make recommendations to CRDD and the MoESS on the way in which to address the capacity gaps identified over the short term and to initiate a longer term capacity development plan Assist CRDD and the MoESS to develop a short term professional development plan to address the identified capacity gaps (from the data a longer term plan may be developed over time). METHODOLOGY The instruments3 used to collect data for the TNA are: 1. Questionnaires4 administered to all professional staff in order to establish levels of qualifications, training and experience, and to elicit their views on the current situation and the desired situation. Over time this exercise will also have to be done for support staff in order to provide a comprehensive picture of all CRDD staff. 2. Focus group interviews (according to pre-prepared protocol) conducted with the Director and heads of units in order to identify expectations, concerns and aspirations for the units, and to probe practices and functions. The questionnaires and focus group interviews used for the collection of data also served to provide information for the gap analysis which involves 2 stages: to determine the current state of skills, knowledge and abilities of staff, looking into organizational goals, climate, and internal and external constraints; to identify the desired or necessary conditions for organizational and personal success, the critical tasks necessary to accomplish that, and to distinguish actual needs from perceived needs and wants. SURVEY PARTICIPATION RATES The questionnaires were handed out to all professional staff attending the curriculum workshop during the week of 4-8 December 2006 and all16 completed questionnaires were received (participation rate of 100%). 10 male and 6 female staff completed and returned the questionnaires. The focus group interviews were conducted during the second week of January 2007 and the participation rate is 100%. 3 4 The instruments were developed in collaboration with CRDD. The questionnaire appears in Appendix 1. 10 QUESTIONNAIRE FINDINGS General information Educational qualifications attained by CRDD staff range from PhD, M.Ed/MPhil/ MA/MBA degrees to BA degrees, with the majority (11 out of 16) at the higher level of the spectrum (Master’s degrees and one PhD). A wide range of short training courses related directly to CRDD tasks had been provided to staff including on research, assessment issues, syllabus writing, standard setting, digitized content development, Human Rights issues, HIV and AIDS issues, Peace education and computer literacy, but the courses seem to be ad hoc rather than components of a coherent institutionalized professional development plan for the Division. It is not clear how participants for the various courses had been selected, whether the courses were directly related to their tasks and whether they were too basic or too advanced depending on the experience and expertise of the staff involved. The experience of respondents (time in current rank) ranges from 2 – 12 years, with 2 respondents not indicating that. Knowledge and skills The responses depended largely on the units the individual respondents are working in, but even so, in general the majority of the staff only rated themselves as ‘fairly adequate’ with regard to the various aspects of curriculum development and research competence and as ‘fairly competent’ or ‘not competent’ with regard to most aspects of ICT competence. Curriculum development competence Only one respondent rated himself as highly competent in curriculum design and planning, while no one rated themselves as ‘highly adequate’ in curriculum theory, concepts and principles or learning theories and styles. 4 respondents rated themselves as ‘adequate’ with regard to curriculum theory, concepts and principles and only 2 rated themselves ‘adequate’ in relation to learning theories and styles. For a curriculum and research unit to function effectively most professional staff should fall within the categories of ‘adequate’ and ‘highly adequate’ particularly in those areas which underpin and form the basis of most curriculum development work: curriculum theory, concepts and principles; learning theories and styles; and curriculum design and planning. Curriculum development Curriculum theory, concepts and principles Learning theories and styles Curriculum design and planning Syllabus development Highly adequate 0 Adequate Not adequate 4 Fairly adequate 8 0 4 6 6 1 1 10 4 1 7 4 4 11 4 Assessment and evaluation Monitoring and review Curriculum audit Instructional materials development Evaluation of curriculum materials Integration of emerging areas into the curriculum Curriculum implementation 2 3 7 4 1 2 7 55 0 0 8 8 0 5 7 4 1 6 7 2 0 6 6 4 2 5 6 3 Research competence Every curriculum professional should have basic research skills in order to do smallscale targeted research in his/her area of specialization to inform his/her work in updating syllabuses, training teachers on syllabus implementation and advising the MoESS with regard to emerging issues, trends and developments. Furthermore they need to be able to analyze student achievement and other factors in order to inform design, planning and policy development. All staff members of the research unit should be well-skilled in different forms of research practices. To bring all staff to the level of acquiring basic research skills (design, collection of data, analysis, presentation of results) the research unit could conduct in-house seminars from time to time on issues directly related to the day-to-day activities of the Division. From the table below it is clear that the areas needing most professional development focus are instrument design, quantitative and qualitative research approaches, data collection, analysis and interpretation, familiarity with research software/applications and reporting of results. The responses are as follows: Research Highly adequate 4 Basic understanding of research Familiarity with 1 qualitative and quantitative research Basic research 4 methods 5 6 Adequate Not adequate 5 Fairly adequate 5 6 3 6 4 3 46 One respondent deleted the tick in this column and did not tick another one. One respondent did not tick any of the columns. 12 2 Instrument development incl. needs analysis Basic data collection, analysis and interpretation Familiarity with research software Reporting and communication of results 1 4 7 4 2 5 7 2 2 1 5 8 3 4 2 7 ICT competence The ICT competence is uneven across the group, with only one respondent rating himself highly competent in all areas, except for the use of research applications/software. In the current climate and in view of the vision of not only the MoESS and CRDD but of the country at large, it is necessary for curriculum professionals to have the requisite computer competence to conduct literature and other searches, to communicate efficiently via electronic means with counterparts and colleagues internally and elsewhere and to participate in relevant on-line professional development programmes. The skills and access to reliable and up to date equipment would facilitate their work and cut down on time consuming and repetitive tasks and enable them to participate in on-line and on-the-job quality training programmes. From the table below it is clear that staff competence should be strengthened in every category and in particular with regard to spreadsheets, PowerPoint presentations, internet and e-mail, research applications and digital content development. ICT skills Word-processing (e.g. MS Word) Spreadsheets (e.g. Excel) PowerPoint presentations Internet and e-mail Research applications/software (e.g. SPSS) Digital content development tools/packages Other (please specify) 7 Highly competent 5 Competent 6 Fairly competent 5 Not competent 0 1 5 4 6 3 3 2 8 4 1 1 2 8 2 27 11 1 0 4 11 One respondent did not tick this column 13 Attitudes Arising from the table below, the major area of concern is the lack of motivation. Not one staff member placed her/himself in the category of ‘highly motivated’. The reasons given for the lack of motivation include lack of funding for activities, conditions of service, low salary levels, and inadequate facilities. While these are issues in their own right, they could also represent a lack of intrinsic motivation. Either way, the issue of lack of motivation will need serious attention and the acquisition of skills, and the provision of adequate facilities, equipment and other resources should to some extent address the issue. Other ways of addressing the lack of motivation could include developing a shared vision, collaborative planning, developing a team spirit and peer-to-peer support. While 12 respondents rated themselves as adequately productive, this is also an area requiring attention. If CRDD is to become a centre of excellence providing direction to the education system, more staff would have to be highly productive and efficient. To some extent adequate facilities, equipment and training can improve the situation, but some behaviours will also have to be examined and improved upon, e.g. punctuality, completing assignments on time. For the Division to excel, more staff will have to be rated in the ‘highly’ category in more fields (adequacy is the mother of mediocrity). Attitudes Motivated Confident Proactive Creative/innovative Critical (in thinking) Reflective/enquiry oriented Productive/efficient Adaptable/flexible Take responsibility Highly 0 5 4 5 6 8 Adequately 8 10 10 11 10 8 Not at all 8 1 08 0 0 0 4 6 6 12 10 10 0 0 0 Capacity building As expected, units ranked capacity building areas directly related to their activities as priority, e.g. the Assessment Services indicated measurement, assessment and evaluation issues; the Research, Monitoring and Evaluation unit indicated research issues.9 The rationale provided in most responses was to improve their competence in their fields of specialization - a positive indicator that they recognize the gaps and would like to do something about it. Many of the respondents (across units) also ranked curriculum theory, design, principles and planning as priority areas and indicated the necessity of ICT skills to enable them to update themselves in their subject areas, but also to facilitate their work in general. This confirms the ratings on curriculum development and ICT competence in the tables above. They indicated a range of preferred modalities for capacity building, including long term overseas training, intensive on-the-job training, workshops, short courses (either face-toface or on-line) and distance education courses. The modes preferred by most 8 9 Two respondents did not tick any of the categories in this row. One respondent did not complete the capacity building table at all. 14 respondents are on-the-job training, on-line and short courses, indicating their seriousness about their jobs (a positive factor to build upon). The respondents identified the obstacles to capacity building as inadequate resources (lack of funds, expertise, support, equipment, internet access, time) and the bureaucracy. Respondents were requested to provide their own views/opinions to the next section. Crucial role and functions of CRDD for education system The intention with this item was to elicit the staff’s conceptualization of where and how CRDD fits into the overall education system which in turn will help them understand their own roles and responsibilities viz. the education system. Although a few responses were vague on the issue, most respondents described CRDD’s role and functions as pivotal to the education system as through the curriculum school graduates would be produced in response to the current or future needs of the country. They also indicated that the CRDD’s activities are crucial for the attainment of educational objectives especially at pre-tertiary levels, and that the education system could not function well without an appropriate curriculum. In general, the responses acknowledged that CRDD through the curriculum to a large extent determined what was taught and learned. One of the respondents wrote: “Curriculum is education.” Primary end users Most of the responses indicated students and teachers; a few just teachers or just students and a few included policy makers, society and other stakeholders.10 Most liked elements of job The responses varied from unit to unit as people tend to identify with those elements they know best and which they are confident in doing. The Instructional and Materials Development unit indicated development of TLMs and evaluation of books; the Research, Monitoring and Evaluation unit the collection of data from the field, data analysis and interpretation; management indicated responding to queries; and the Implementation unit the training of teachers. Across units staff indicated working in the field with teachers as an area of interest as they could use their own experiences as teachers and they could assist teachers in implementing the syllabuses effectively. This is a positive factor which could be built upon through professional development activities, as their work with teachers could inform the design and planning of the curricula as well as providing them insights into what would be realistic and therefore implementable, especially with regard to new/emerging issues. Most disliked elements of job A few respondents indicated evaluation of books/teaching materials as a waste of time as there were no incentives. Some cited proposal writing, budget preparation and analysis of research results as they lacked capacity in those areas. ‘Unnecessary’ meetings, lack of support, lack of opportunity to learn and inadequate facilities and equipment were also mentioned. Motivating staff to focus on their core activities was also raised. 10 Stakeholders not defined. 15 Elements of job not confident about One respondent indicated most areas of CRDD because of recent joining of Division, but indicated willingness to learn. This indicates the need for short induction programmes for new staff which could be facilitated by heads of units. The most frequent responses related to curriculum design, development and review issues, including assessment, measurement and monitoring. Digital content development, effective computer utilization and research skills across the categories mentioned in the table above were also indicated. The main reasons put forward relate to lack of capacity building (formal training) and equipment. Most important tasks and functions in unit Responses varied across units with the Curriculum Planning Unit referring to curriculum research, planning and evaluation and syllabus development; Assessment Services concentrating on test administration, item writing and management of the assessment process; the Research, Monitoring and Evaluation unit indicating monitoring and evaluation activities, researching emerging issues; the Implementation unit concerned with contacting District Education Directors for teacher training activities; and the Planning unit highlighting contributing to overall planning processes (e.g. ESOP and AESOP), budgeting and proposal writing and organizing workshops. One respondent considered all areas equally important since “they all work hand in hand.” Objectives to be achieved in unit over next 6 months As expected the responses focused on the direct functions of the unit with the Implementation unit indicating amongst others the training of more teachers on the use of syllabuses; Assessment Services the administration of the National Education Assessment and finalization of School-Based Assessment; the Curriculum Planning unit the development of ICT as an elective for 2nd cycle institutions, standards for integrated science, curriculum manuals for schools; and the Research unit to evaluate training in the use of syllabuses in schools and conducting needs assessments for the ICT syllabus in schools. Actions to achieve objectives (unit) Most of the responses referred to the planning and financial aspects, e.g. timely submission of proposals for funding, resource mobilization (seeking financial and logistical support from MoESS management), development of action plans and time bound schedules. Some indicated that the units could be more proactive, prepare themselves for the tasks ahead, be dedicated, punctual and committed, have positive attitudes towards the objectives of the units and work together. All of these suggestions contain positive elements which already could be pursued by CRDD without having to wait for the professional development strategy/plan. Objectives to be achieved in subject/field over next 6 months Responses included professional and administrative issues. The professional issues ranged from the revision of various syllabuses to update them and make them more relevant, developing standards and test items in the different subjects, produce TLMs and manuals, developing ICT as an elective subject foe 2nd cycle institutions, integrating ICTs into subject areas, developing research instruments, and doing desk analyses of curricula to training to acquire skills. The administrative objectives involved proposal writing and the recruitment of adequate and qualified staff. 16 Actions by CRDD and staff to achieve objectives The mobilization of resources (human, financial and material) from MoESS and donors was mentioned most. Training of CRDD staff and teachers was also mentioned by many respondents. Collaborative planning within the Division, review and integration of activities and motivation of staff were referred to as well by some respondents. The main thrust of the responses seems to be about support for and cooperation with the Division from the MoESS and other partners. Long term vision for CRDD Most of the respondents indicated (in various ways) that their vision is for CRDD to become a first class institution, recognized for its contributions, adequately funded and well-equipped with modern facilities, and staffed by a full complement of competent and well-trained professionals providing guidance and direction to the pre-tertiary education system. A few used the term ‘centre of excellence’ to describe their vision and one indicated for this to happen, CRDD would need more autonomy. How to achieve vision The majority of respondents highlighted the necessity of adequate support from the MoESS and other partners. One possible way to support was indicated as assigning a curriculum advisor to work with the Division. Most also mentioned the training of staff and recruitment of suitable personnel as important to achieving the vision. One respondent indicated that motivation was required, another asserted that if CRDD performed their assigned tasks with ‘commitment and willingness’ it will win the support of ‘management and stakeholders’. One view was that CRDD could achieve its vision if it made ‘full use of its resources and of the resources of its partners’ and one indicated that streamlining management of the Division would make it more efficient. Long term vision for role in unit Most responses referred to attaining competence and confidence to perform their tasks well and as a result to improve educational outcomes. These responses confirm the responses with regard to the long term vision for CRDD as a first-class institution and centre of excellence. Some indicated that they would like to contribute significantly to the development of their own units, to the development of CRDD and the development of education in general. This is a positive factor that needs to be exploited in the motivation and professional development of staff. How to achieve vision Capacity building, training, exposure (seminars, conferences), incentives, employment of a curriculum advisor, hard work, taking initiative (in their own units and in the Division) and coordination of activities were mentioned as mechanisms to achieve the vision. FOCUS GROUP INTERVIEW FINDINGS The intention with the focus group interview was to identify expectations, concerns and aspirations for the units, to probe practices and functions, and to elicit management’s perspectives on the future development of CRDD. Although, by virtue of their positions and experiences as management they have different responsibilities and a broader perspective, the responses to the questions in the focus group interview to a large extent reflect and validate the responses in the questionnaires, particularly with regard to the 17 limitations, gaps, and obstacles facing CRDD and the modes of capacity building that could be employed to deal with the identified issues. The focus group interview was conducted by the GeSCI Country Programme Facilitator in Ghana with the CRDD Director and heads of units on 11 January 2007. A preprepared interview protocol was used. The interview to a large extent confirmed and validated the information gathered through the questionnaire and therefore only the main messages are summarized below11: The interviewees’ vision is for CRDD to be on par with similar institutions internationally in terms of human resources, competence infrastructure so as to fulfill their mandate as the professional arm of the MoESS and GES. They recognize that this would entail a regeneration of the Division through a change process and systematic and sustained capacity building requiring adequate financing. Support for the regeneration process and capacity building could be provided through the required infrastructure and equipment, and coordination and linkages with other Divisions and agencies at different levels in the education system. They regarded knowledge, skills and attitudes of staff as crucial for fulfilling their mandate and referred to goal-orientation, effectiveness, efficiency, and willingness to learn and to promote the interests of the Division. The staff competencies required for the work of CRDD were highlighted as: curriculum development and content development skills, leadership and management skills, ICT literacy, facilitation and training skills, and research and reporting skills. The main gaps, limitations and obstacles were identified as: attitudes (including lack of motivation), logistics, small resource pool, lack of funds and information. The group agreed that a thorough needs analysis and an identified plan of action based on the outcomes of the needs analysis could assist CRDD in its regeneration process. There was consensus that a variety of programmes using different modes of delivery would be required for a coordinated professional development plan. Shorter term and on- the- job training appear to be preferred. New recruitments for CRDD should consider: competencies required for tasks, internal and external advertisements, probation period, and involvement of heads in recruitment and selection process. The services of an advisor attached to the Division would help give support (onthe-job training) and for the Division to inform and work closer with development partners to get the required support The focus group interview raised or hinted at a few new issues related to more autonomy, a different organizational structure (to accommodate more autonomy), different measures for staff recruitment and employment (from what is generally practiced in government departments, e.g. probation), a ‘new’ profile for CRDD personnel, broader range of management approaches and styles and building linkages and partnerships at various levels to support CRDD in its functions and activities. These issues need further exploration as to their viability in terms of CRDD’s position in Ghana 11 The focus group interview protocol is attached as Appendix 2. A detailed account of the responses elicited in the focus group interview is provided in Appendix 3. 18 Education Services (GES) and the MoESS. While they are pertinent and relevant to the TNA, they can only be accommodated in broad terms under the recommendations as they have not been explored and clarified with the appropriate structures. However, a case can be made that in view of CRDD’s importance for educational outcomes, that more rigorous measures be applied for the recruitment and employment of staff than would normally apply in government departments. KEY RECOMMENDATIONS It is clear from an analysis of the questionnaire and focus group interview responses that there is a recognition, need and desire for CRDD to change and improve its status within the education system. Embarking on a process of regeneration will require the buy-in and commitment of all staff and strong and firm guidance from the management team. Such a process may entail a departure from some current practices and performance levels, and will require joint planning and coordination and setting objectives across units. The following recommendations are given, based on the information obtained through the questionnaires, focus group interview, discussions with the CRDD Director, and observations made over the past six months of working with the Division. It is important to note that these are recommendations only and will need further discussion and priority setting within the Division and with stakeholders (including administration) to if and how best to implement. 1. Develop and document a comprehensive and strategic long term plan that will guide the further development of the CRDD The Division at this time needs to develop a comprehensive strategic plan laying out its long term vision, goals and objectives within the broader framework of the MoESS and education system. This should detail its strategies, activities and resource requirements, benchmarks and tracking systems. This will provide management, staff, the wider GES and MoESS system and donor partners with a framework for its development. A comprehensive, systemic and systematic approach to development and planning should be taken with the Division examining these at the individual unit level and also for the Division as a whole. There should be a conceptual understanding of where CRDD as a Division would like to go in order for the units to cooperate and work together towards common goals. This will in turn impact on the competencies needed by staff within the units and the Division12. Through joint planning and coordinated activities, optimal utilization of resources and maximum impact of activities would be better ensured. It is recognized that the Division has already made some steps in this direction. This could further be supplemented by an envisioning exercise, also based on the 12 For this to happen there are generic basic knowledge and skills that all professional staff in a curriculum and research unit should have with more advanced skills in specific units for those working in those units, viz. curriculum theory, concepts and principles, learning theories (including child development), curriculum design (including issues related to assessment and evaluation), basic research competence and ICT competence. 19 observations in this report, to facilitate the longer term and continuous team building efforts. Explicit expectations as they relate to performance expectations (knowledge, skills and attitudes), professional development and linkages with stakeholders – both internal and external – should be included. Additionally, it is important that this process be linked with and aligned to other planning processes within the broader educational context. A number of the following recommendations can/will also serve as a logical approach for developing this strategic plan. - Joint planning and coordination of activities - Comprehensive and long term strategic development plan 2. Provide professional support for CRDD to manage and develop clear processes for improved internal efficiencies, to realize general and NERIC implementation goals. There is already a growing internal acknowledgement of the need and desire for CRDD to change and to improve its status within the education system. Additionally, with the upcoming implementation of the education reforms, CRDD is being critically positioned to better lead crucial strategies related to NERIC goals and objectives. Apart from this recognition (internally and externally) there is still the need to formally embark on a change process equipping and placing CRDD on a firm footing to achieve its set objectives. A general review of present procedures and processes, with a view to making these more efficient needs to be done. This should address all elements of planning (short and long term), and be based on a shared vision, which will inspire and motivate staff to work as a cohesive team. Apart from developing/supporting general curriculum development capacities, support and/or training may also be given at the management level (including Heads of Units) as the regeneration will require transformational leadership with an understanding of the dynamics of change and change processes. This support could be in the form of a curriculum advisor, an idea which was expressed in the questionnaire responses both by Heads of Units as well as members of staff. Support for this could be further explored with Development Partners, with a clear ToR from the Division itself guiding the selection process. The support provided by this advisor could span curriculum, pedagogical, research and educational reform issues and management support. Short term/Immediate: developing a shared vision and team spirit Medium term: support for change management processes (transformational leadership and curriculum issues) through advisor attached to Division. 3. Review organizational structure to align with needs and demands Several references were made in the questionnaire responses regarding the need to take on board additional staff and/or to address staff shortages. For CRDD to rise to the challenges facing it, it would need not only well-trained and competent staff, but also enough staff. At present the Division is in the process of recruiting new staff, which should double the present staff complement, and address some needs. Present recruitment criteria should keep in mind the following: skills sets and gaps among 20 present staff, new and emerging trends in curriculum (including subjects such as ICTs), changing demands, the National Education Reform Initiative and CRDD’s central role in all of these. In future it may be necessary to review the structure of CRDD and align it accordingly. In this regard an organizational development specialist should be employed on a short term contract. Medium to longer term: review CRDD structure to align with current and future realities Align recruitment criteria to CRDD needs and requirements. 4. Promote organizational (divisional) learning through planned, continuous and tailored professional development activities Organizational learning can be achieved through various modes as pointed out by the responses to the questionnaires and in the focus group interview. Much of what is experienced as organizational learning is obtained through a process of sharing collective wisdom and creating opportunities for people to develop new perspectives and understandings through collaborative activities, peer exchanges, staff seminars and workshops, on-the-job training, short courses, and on-line courses directly related to organizational tasks and functions and longer term continuous professional development programmes. All professional staff at a curriculum development centre should possess basic knowledge and skills in the following areas: curriculum design principles and processes; curriculum theories and concepts (including those related to assessment and assessment practices); child development; learning theories and styles; content development; research and reporting; curriculum implementation and evaluation and ICT literacy. Those staff assigned to specific units should be more skilled in the areas covered by those units. The TNA found that the majority of CRDD staff do not have the necessary competence in the above areas. The professional development plan in the short and medium term should therefore first and foremost address this issue as it would provide the foundation for all other work. All new staff recruited should also be provided with an induction programme providing them with the necessary basis in these areas to execute their duties well. The courses recommended are in Appendix 4. A mix of professional development activities (coherent and continuous rather than adhoc) must be provided to achieve the goal of making CRDD into an effective and efficient organisation making a positive impact on the pre-tertiary education system. However, longer term plans and strategies for staff recruitment, selection and development for CRDD will have to be developed in order to ensure that the Division is able to assume its leadership role within the educational arena. Ad hoc short courses on offer, either through donor partners, projects or based purely on personal interest of staff13 should be discouraged. All courses should be focused particularly on addressing the job-related needs of staff and should form part of a 13 Unless personal and institutional priorities coincide. 21 coherent institutional professional development plan. Where courses are on offer, donor partners should be persuaded to tailor them to the needs of the Division. In addition to external institutions and experts providing training, the more experienced members of staff and those who are highly skilled in specific areas, can and should be utilised in a coordinated manner to work alongside younger, inexperienced and less skilled staff on certain activities to provide on-the-job training and mentor newer/younger and less experienced staff. Those curriculum staff displaying high levels of competence with the necessary background in particular fields, should be utilised for in-house capacity building alongside some technical assistance. In view of the pressures on the professional staff of CRDD, this TNA was confined to them. However, in order to holistically develop the Division to achieve its objective to become a centre of excellence, it would be necessary to conduct a TNA for support staff. Already the Division has been carrying out its own training needs assessments for some time. This should be continued, paying attention to developing the larger, integrated, staff development plan. In cases where the learning activity cuts across units, training should be organised as a team learning experience as group interaction can add to and transform thinking, and can make the experience more relevant and meaningful through the process of dialogue and discussion. A commitment to developing and sharing new knowledge through inhouse seminars and small scale and targeted research should be fostered, as these are cost-effective and potentially very valuable teambuilding opportunities. As the needs and responsibilities of management differ from those of the other staff, the management team should be exposed to leadership and change management courses.14 The development of networks and linkages with other institutions and divisions could lead to collaborative work on projects and programmes which could facilitate peer learning and exchange of information. - Short and medium term: professional development activities should focus on equipping staff with the knowledge and skills required to function well in a curriculum development centre - Ad hoc courses not focused directly on the current and future professional needs of staff should be discouraged - Induction programme for newly recruited staff - In-house capacities to be utilized to cut on costs and build collaboration. 5. Provide appropriate and adequate facilities and equipment Adequate facilities and infrastructure is necessary for any organization to perform optimally and to maintain high levels of motivation. Given current demands and trends it is impossible for a curriculum and research unit to keep abreast of developments and to 14 The recommended training courses would make provision for separate leadership and management programmes in addition to strengthening their skills in the areas they supervise in their respective units. Local institutions, e.g. GIMPA could provide tailor-made management and leadership courses for CRDD and other agencies, e.g. TED. 22 be at the cutting edge of development if it does not have the necessary space, equipment and reliable systems to facilitate and support its work. Without these, storing information, finding information and using it become a time consuming and difficult task leaving little time for other important tasks and creative work. Furthermore, lack of appropriate facilities and technology infrastructure and support will inherently lead to problems in implementation. ICTs become a crucial tool that must be planned and provided for, especially those technologies related to accessing and finding information and for creating and communicating new knowledge. There are several reasons to support this including: (a) The need to prepare students to function in an information-based, Internet-using society; (b) The need to make students competent in using tools found in almost all work areas; and (c) The need to make education more effective and efficient. Curriculum staff and education leaders need to help students become technology literate by creating the environments and conditions for them to obtain the requisite knowledge and skills. ICT tools, equipment and support systems can significantly contribute towards greater efficiency and enhanced productivity in curriculum professionals, provided that they are ICT literate, motivated and committed to their tasks. CRDD and other educational leaders are expected to possess not only general leadership skill, but also technology leadership skills for the pre-tertiary education system. Another important use of technology is to provide distance-learning and on-line opportunities to students who otherwise would not have access to quality course offerings. It is necessary for CRDD staff to have access to ICTs not only for their activities and to perform their functions, but also for professional development purposes. Obviously, addressing the needs of students through technology use is a long-term and system wide effort and this issue would have to be dealt with across the MoESS. - Short and medium term: adequate and appropriate space, equipment and facilities 6. Provide funding for implementation of core activities in a timely manner All the respondents indicated the lack of adequate funding as an obstacle. However, as a few CRDD staff pointed out in their responses, CRDD should not rely solely on MoESS to provide funding, but also look into the possibility of income generation activities and mobilizing funds from other sources. This however has to be carefully thought through and planned for, as an increased focus on income generating activities may detract from the larger goals of the Division. If the possibility of income generation is to be pursued, the current CRDD structure should be reviewed as a part of the planning process. Currently, the present resource base needs to be widened. This can be done through donor coordination on those projects related to curriculum, assessment, TLMs and research. A strong case should be presented and supported for the Division to have access to more resources to perform its tasks better. The strategic development plan should provide the basis for such a case to be made. Additionally, further efforts must 23 be explored with the MoESS to see how best the necessary facilities and infrastructure can be enhanced/provided. - Medium to longer term: explore possibilities to widen resource base and on the basis of a comprehensive strategic development plan obtain more funding from MoESS and channel donor funding to CRDD activities. RECOMMENDED TRAINING COURSES As indicated in Recommendation 4, a series and mix of professional development activities must be provided as part of a longer term and coordinated professional development plan to achieve the goal of making CRDD into an effective and efficient organisation making a positive impact on the pre-tertiary education system. A list of short on-line courses is provided in Appendix 4 to give an indication of the types of courses available in response to the needs identified, especially with regard to the basic curriculum, assessment and research skills in the immediate and short term. The courses are not subject specific and could therefore be taken by all professional staff. All the recommended courses are offered on-line and would require basic ICT infrastructure. If this is not currently adequately available in the MoESS, institutions like GIMPA and the Kofi Annan Centre of Excellence could be approached to assist with their facilities. Dedicated staff time should be scheduled to participate in the selected courses. Given that most of the staff already have second (i.e. Masters) level degrees, attention in the short term is focused on short courses for management and curriculum/instructional related courses to address the skills gaps identified at the individual, unit and Divisional levels. For professional staff without second degrees, opportunities could be explored for longer term courses that would support Divisional objectives (e.g. Technology in Education). No courses are recommended for ICT literacy/skills as it is expected that such skills could be sourced or supported via the ICT in Education Programmes Unit. While the courses are mainly USA based (with some New Zealand and Australian ones included), the assignments can be tailored towards the individual context, country, system or subject. The list has been compiled from a desk study and from suggestions made by other professionals. The courses have not been assessed for quality, but have been checked as far as possible whether they are accredited by either universities or other quality assurance bodies. Before final selection of courses further efforts should be made to ascertain that the selected courses would fulfill the professional and other requirements of staff. The list is not exhaustive, but provides samples of courses that could address the Division’s immediate and short term needs. Some are non-credit courses, while others are credit bearing towards diplomas and higher degrees. 24 APPENDIX 1: TRAINING NEEDS ASSESSMENT (TNA) QUESTIONNAIRE FOR STRENGTHENING THE CURRICULUM RESEARCH AND DEVELOPMENT DIVISION (CRDD) Background The mission of the Curriculum Research and Development Division (CRDD) is to manage and implement the curriculum policy of the Ministry of Education, Science and Sports (MoESS) and to ensure that the curriculum is relevant to the educational needs and developmental goals of the country. At the pre-tertiary level of education, the CRDD is responsible for developing and evaluating the central curriculum that is implemented nationwide. The activities of the CRDD are geared towards improving the quality of teaching and learning and the overall delivery of pre-tertiary education throughout the country. The strategic objective of improving the quality of teaching and learning in pre-tertiary institutions is being pursued through: analysis, review and revision of the curriculum and syllabuses in line with current national development goals innovation and experimentation leading to the development of new curricula development of appropriate resources and instructional materials development of training programmes and projects aimed at improving course content and classroom instruction development of effective pupil performance monitoring instruments for assessing the quality of teaching and learning in schools research into problems and practices, leading to the provision of information for policy formulation. In addition to the above, it is expected that the CRDD will lead certain processes in the national educational reform initiative, and will play a critical role in the integration of Information Communication Technologies (ICTs) into the education system and into the national curriculum. Training Needs Assessment Given these roles, which make the CRDD a pivotal division in the education sector, it needs to have a certain level of competence and expertise to execute these functions effectively and to the satisfaction of its clients (i.e. MoESS and pre-tertiary institutions). In order for the CRDD to prepare and position itself for the envisaged functions and activities related to the education reforms, for the integration of ICTs into the curriculum, and to provide leadership and guidance to the rest of the education system with regard to ICTs in the system, a Training Needs Analysis (TNA) will have to be done to ascertain the levels of competence residing in the professional staff complement, and to establish where staff capacities would need to be strengthened to deal with the challenges of effectively integrating and implementing ICTs in the education system. The results of the TNA will also provide a good indication of what skills sets would be required for future recruitment of staff. 25 Questionnaire The questionnaire is designed to facilitate the collection of information on the knowledge, skills, attitudes, views and aspirations that the CRDD professional staff have about their roles in the Division, and their jobs, functions and tasks. It also aims to establish what may be regarded as obstacles in professional development planning. Instructions Do not put your name on this form Please take your time to think over the questions and to answer them as fully and carefully as possible. General information Gender: …………………………………………. Job designation: ……………………………………………. Department/unit: ………………………………………………… Educational qualifications (tertiary: most recent): ………………………............................ ……………………………………………………………………………………………… Area(s) of specialization: …………………………………………………………………. …………………………………………………………………………………………….. Time in current rank: ……………………………………………………………………… Training directly related to tasks in CRDD: (1)…………………………………………… (2) ……………………………………….. (3)……………………………………………. (4) ……………………………………………….. Other training: (1) ……………………… (2) ……………………………………………. (3) ……………………………………… (4) …………………………………………….. 26 Knowledge and skills How do you rate your knowledge and skills in the following areas? Please tick (√) the column most applicable to you: Curriculum development competence Curriculum Highly development adequate Curriculum theory, concepts and principles Learning theories and styles Curriculum design and planning Syllabus development Assessment and evaluation Monitoring and review Curriculum audit Instructional materials development Evaluation of curriculum materials Integration of emerging areas into the curriculum Curriculum implementation Adequate 27 Fairly adequate Not adequate Research competence Research Highly adequate Adequate Fairly adequate Not adequate Basic understanding of research Familiarity with qualitative and quantitative research Basic research methods Instrument development incl. needs analysis Basic data collection, analysis and interpretation Familiarity with research software Reporting and communication of results ICT competence ICT skills Highly competent Competent Word processing (e.g. MS Word) Spreadsheets (e.g. Excel) PowerPoint presentations Internet and e-mail Research applications/software (e.g. SPSS) Digital content development tools/packages Other (please specify) 28 Fairly competent Not competent Attitudes How would you rate yourself in the following areas? Please tick (√) the column most applicable to you: Attitudes Motivated Highly Adequately Confident Proactive Creative/innovative Critical (in thinking) Reflective/enquiry oriented Productive/efficient Adaptable/flexible Take responsibility 29 Not at all Remarks Capacity building Please indicate the areas in the table below in which you would require specific upgrading or capacity building and rank them in order of priority: Priority/ order Areas capacity building for Rationale/reasons/ Preferred remarks mode capacity building Possible of obstacles to capacity building Please answer the following questions in a few sentences: Briefly describe why you think the role and functions of the CRDD are crucial for the education system Whom do you regard as the primary end users of your work in the CRDD? 30 Which elements of your job do you like and interest you most? Why? Which do you dislike most? Why? Which elements of your job are you not confident about? Why? What do you consider to be your most important tasks and functions in your unit? List the objectives you would like to achieve in your unit over the next 6 months What actions could be taken by you and your unit to achieve these objectives? List the objectives you would like to achieve in your subject/field over the next 6 months 31 What actions could be taken by you and CRDD to achieve these objectives? What is your long term vision for CRDD? How could this vision be achieved? What is your long term vision for your role in the unit? How could this vision be achieved? Thank you for your cooperation! 32 APPENDIX 2: FOCUS GROUP INTERVIEW QUESTIONS FOR Units) CRDD (Director and Heads of Note Interviews will be conducted with CRDD management to obtain their view on their vision for and overall development of the Division. The interviews will seek to follow up on and probe issues arising from the responses given in the questionnaires. They will also serve as a feedback loop to check on the validity and interpretation of responses that may have been provided through the questionnaires. Questions 1. How do you foresee CRDD developing over the next 5 years? 2. What demands would these developments place on the organisation? 3. How could these demands be better met? 4. What do you regard as the most important requirements for CRDD staff to possess? ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 33 5. In view of the developments, demands and emerging issues foreseen what competencies would be required from staff? 6. What limitations, gaps and obstacles do you foresee in catering for these requirements? 7. What training, support or development would best assist CRDD to equip staff to meet the requirements? 8. What modes of capacity building would you prefer for staff to undergo? 9. How should new staff for CRDD be recruited and/or selected? 10. Any other issues you would like to raise with regard to staff development and capacity building? 34 APPENDIX 3: TNA FOCUS GROUP RESULTS The focus group interview was conducted by the GeSCI Country Programme Facilitator in Ghana with the CRDD Director and heads of units on 11 January 2007. A preprepared interview protocol was used. The intention with the focus group interview was to identify expectations, concerns and aspirations for the units, to probe practices and functions, and to elicit management’s perspectives on the future development of CRDD. Although, by virtue of their positions and experiences as management they have different responsibilities and a broader perspective, the responses to the questions in the focus group interview to a large extent reflect and validate the responses in the questionnaires, particularly with regard to the limitations, gaps, and obstacles facing CRDD and the modes of capacity building that could be employed to deal with the identified issues. The focus group interview raised or hinted at a few new issues related to more autonomy, a different organisational structure (to accommodate more autonomy), different measures for staff recruitment and employment (from what is generally practised in government departments, e.g. probation), a ‘new’ profile for CRDD personnel, broader range of management approaches and styles and building linkages and partnerships at various levels to support CRDD in its functions and activities. These issues need further exploration as to their viability in terms of CRDD’s position in Ghana Education Services (GES) and the MoESS. While they are pertinent and relevant to the TNA, they can only be accommodated in broad terms under the recommendations as they have not been explored and clarified with the appropriate structures. However, a case can be made that in view of CRDD’s importance for educational outcomes, that more rigorous measures be applied for the recruitment and employment of staff than would normally apply in government departments. How do you foresee CRDD developing over the next 5 years? Whereas the Division is now very centralised, in future the group would like to see some of the services decentralised. They would like to be up to par with similar institutions internationally both in terms of human resources and infrastructure so as to be the professionally competent arm of the MoESS. This would necessitate a well-established curriculum centre (possibly semi-autonomous), responding effectively and efficiently to national goals and making an impact. To be able to achieve that would require a changed perception of the Division, including a different kind of professional staff, and a separate budget with less reliance on funds from the central pool. What demands would these developments place on the organization? The demands mentioned were: Finding appropriate training courses to build capacity 35 - Finding appropriate avenues for change management, as a part of the issue was not just competencies but also attitudes Regeneration of the organization to focus on the new vision Financial security, including CRDD itself finding more ways to generate income New ‘profile’ of personnel (including of management): resourceful, selfdirected, new approaches in management style Proactive leadership and succession planning. How could these demands be better met? The group indicated the following: Provision of a basic infrastructure through the MoESS (most persons felt that this was not being done effectively by the MoESS and could be improved) Income generation Increased collaboration with and support through development partners Identification and fostering of linkages with local universities to support capacity building in relevant competencies (now being discussed jointly with University of Cape Coast and Tennessee University, USA) Linkages with other entities and universities (overseas) Linkages with entities at the district level. What do you regard as the most important requirements for CRDD staff to possess? The requirements raised were: Goal oriented Efficient Effective Ability to learn on the job Willingness to promote the interest of the Division Knowledge, skills and attitudes appropriate for curriculum development matters. In view of the developments, demands and emerging issues foreseen, what competencies would be required from the staff? The group responded as follows: Curriculum development skills Content development, including support material (felt to be more effective than text books) ICT literacy Facilitation skills (felt as very important especially given the Division has to work with a wide cross section of stakeholders) Reporting skills Leadership (management) skills Implementation skills - orientating teachers, users, trainers on curriculum matters Coordination skills Curriculum development skills (e.g. review assessment, coordination, monitoring and evaluation, etc.) Policy formulation and analysis (i.e. translating policy into actionable items) Effective curriculum integration Research skills (theory as well as practice) 36 - Educational technology (multimedia). What limitation, gaps and obstacles do you foresee in catering for these requirements? The limitations, gaps and obstacles were indicated as: Funds Logistics (related to getting internal approvals, including from authorities outside the Division) Attitudes Small pool of professional persons to work with or choose from when recruiting Motivation (including salary) Timely information What training, support or development could best assist CRDD to equip the staff to meet the training requirements? The group agreed that a thorough needs analysis and an identified plan of action based on the outcomes of the needs analysis could assist CRDD in this regard. What modes of capacity building would you prefer staff to under go? It was noted that most staff were already in possession of higher degrees (Master’s) and the issue of sending staff on protracted study leave was discussed. The group agreed on: Varied staff development programmes On-the- job training (customized, tailor- made courses) Short term courses (no more than 3 months, local and or overseas) Distance (on-line) Attachments and visits (study tours). How should new staff for CRDD be recruited or selected? After reflection on current recruitment practices the group indicated that new staff be recruited in the following ways: On the basis of competencies (knowledge, skills, attitudes) Positions should be advertised internally and externally Probationary period (though this does not seem to be a policy of the MoESS) Involvement of the Heads of Units in terms of identifying and selecting persons Any other issues you would like to raise with regard to staff development and capacity building? It was indicated that it would be good for an advisor to be attached to the Division to help give support (on-the-job training) and for the Division to inform and work closer with development partners to get the required support. 37 APPENDIX 4: RECOMMENDED TRAINING COURSES As indicated in Recommendation No. 4, a series and a mix of professional development activities must be provided to achieve the goal of making CRDD into an effective and efficient organization making a positive impact on the pre-tertiary education system. However, longer term plans and strategies for staff recruitment, selection and development for CRDD will have to be developed in order to ensure that the Division is able to assume its leadership role within the educational arena. A list of short on-line courses is provided below to give an indication of the types of courses available with regard to the needs indicated, especially for the immediate and short term. All of these courses are offered on-line and would require basic ICT infrastructure. They relate directly to curriculum, assessment and research areas, but are not subject specific. At this stage it is more important for CRDD staff to gain knowledge and skills in the generic curriculum and research areas which can be applied across their subject specializations in which they already have adequate qualifications. While the courses are mainly USA, New Zealand and Australian based, the assignments can be tailored towards the individual context, country, system or subject. While the list below is not-exhaustive, it seeks to provide some insights as to the types of courses that could support the staff of the Division’s needs at this time. Some are non-credit courses, while others are credit bearing towards diplomas and higher degrees. Given that most of the professional staff already have second (i.e. Masters) level degrees, attention in the short term could be paid to finding short tailor-made courses, addressing the skills gaps that have been identified at the individual, Unit and Divisional levels. For professional staff without first or second degrees, opportunities could be explored for longer term courses that would support Divisional level objectives. Attention has been primarily paid to two levels: Management development type courses: these could be geared more at the level of senior management within the Division, focusing on areas such as team building, leadership, planning etc. Curriculum/Instructional Design related courses: these could include curriculum theory, concepts and principles, learning theories (including child development), curriculum design (including issues related to assessment and evaluation), and basic research competence. Suggestions were not given for ICT skills, as it is expected that such skills could be sourced or supported via the ICT in Education Programmes Unit. The compilations given below were based on both a desk study as well as recommendations from other professionals. Though courses have not been assessed for quality, as far as possible they have been checked whether they are accredited by either Universities or other quality assurance bodies. Further efforts however should be made 38 to ascertain that the suggested courses do meet the professional and other requirements of the staff. 39 Management Support Type Courses Graduate certificate in managem ent Open Polytech nic of New Zealand Students may take any 3 courses including Change Management, Managing for Quality, Futures Capability Analysis, Analysis and Strategy, Management in Context and Educational Leadership for the Certificate, or 6 courses for the Diploma. Any one course, based on specific need or interest, may be taken for which a certificate of achievement will be awarded. Suitable for management team – may take different modules or same modules. http://www.openpolytechnic.ac.nz/programmesandcourses/pro grammes/op8100 40 Course University Description Instructional Design Models Touro University International (California, USA) This course explores the foundational theories of learning and instruction, and provides opportunities to investigate models of instructional design. Attention is given to understanding the process of learning, developing and implementing an instructional plan, using technologies to support instruction and learning, and assessing the effectiveness of instruction and learning. TUI has four sessions per year with each session lasting 12 weeks. The sessions begin the first or second week of March, June, September, and December. TUI grants semester (not quarter) academic credits. TUI courses earn 4 semester credits each. There are no examinations in most TUI courses. Faculty assess students' work on case reports, the session-long projects, and other course elements. Grading is based on the standard U.S. A through F, 4.0 scale. Suitable for all. http://www.edx.com/courselistings/courseinfo.asp?NewsID=8657 Curriculum Development Practicum Touro University International (California, USA) This course focuses on the interrelationships between curricular content, instructional strategies, and assessment methods that underpin the process of curriculum development. Implications of differences within and among these factors are closely examined through the analysis and development of appropriately aligned and coherent curriculum documents. Same as for IDM above in terms of sessions, start times, credits, etc. http://www.edx.com/courselistings/courseinfo.asp?NewsID=8659 Applying research to the improvement of curriculum and instruction Capella University (Minnesota, USA) This course encourages students to examine current research as a basis for data-driven decision making. Students prepare research designs within specific content and grade-level curriculum and instructional areas that, if implemented, may contribute to datadriven decision making at the school or district level. Delivery via the internet (24/7 access). 4 quarter credits. Many Capella programmes accept new students on a monthly basis. Certain programmes accept new students at the beginning of each academic quarter. Suitable for all. http://www.edx.com/courselistings/courseinfo.asp?NewsID=10830 41 Assessment and improvement of instruction Capella University (Minnesota, USA) This course develops skills in planning, analyzing, and reflecting on teaching that lead to improvement in instruction. The course focuses on research-based professional teaching standards and on strategies to improve instruction, including collaborative feedback processes. Students practice observing and assessing classroom instruction. Same as one above. Suitable for new staff. http://www.edx.com/courselistings/courseinfo.asp?NewsID=10808 Learning theory and computer applications: Nova Southeastern University (Florida, USA) Students will explore learning theories and how learning is achieved when instruction is presented from a computer-based paradigm. The course will emphasize the computer as a learning device that can be used in an effective manner to model learning theories associated with behaviourism, cognitivism, and human information processing. 3 semester credits. Ranked by Forbes magazine as one of the nation’s top 20 cyber-universities. Online M.S. degree programmes require no campus attendance and are available to part-time or full-time students worldwide. A unique online doctoral programme requires only four weekend or two weeklong campus visits each year while taking courses. The school has online students living in almost every state in the United States and in more than 25 foreign countries. Suitable for all. http://www.edx.com/courselistings/courseinfo.asp?NewsID=25697 Curriculum design and instructional delivery: Keller Graduate School of Management of DeVry University (Illinois, USA) Students in this course study past and current curriculum design models in order to understand curriculum development as applied to various educational environments. Students analyze instructional delivery and methodology research, and then use this research to design instructional activities. http://www.edx.com/courselistings/courseinfo.asp?NewsID=24521 Graduate certificate in technology and learning Touro University International (Calif., USA) Courses in this programme explore the potential of technology to enhance teaching and learning in the classroom. The courses provide understanding of the implications of technology-based learning for curriculum design, student’s learning, transformative pedagogy, and teachers' professional growth. The certificate may be completed within 2 sessions (6 months) and the credits are transferable towards the 42 Master of Education programme. Each of the following components could also be completed in 10 weeks: Putting Policy into practice, Infusing Technology into the Classroom, Current Issues in Technology and Learning and Constructing and Maintaining a Website. Suitable for all. http://www.tourou.edu/coe/maed.htm#certificate Instructional Systems Specialist (ISS) Graduate Certificate Programme Touro University International (Calif., USA) The Certificate programme‘s goal is to provide interested individuals to upgrade their knowledge and skills to become a Specialist in the field of Instruction. The Certificate is a post Baccalaureate Certificate with Graduate Level Courses. The Graduate Certificate credits will be transferable towards the Masters in Education degree programme. The Graduate Certificate is delivered on-line, geared towards adult learners. The Certificate includes 24 semester credit hours. The course work includes study in the following five areas: Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software. Suitable for all, and particularly for those wanting to upgrade their B. degree. http://www.tourou.edu/coe/maed.htm#certificate Certificate in cognition and technology Columbia University, The Teachers College The Distance Learning Project at Teachers College offers online courses, seminars and workshops that can be applied to a degree or certificate programme. The certificate in cognition and technology provides 43 Distance Learning Project professional development in the application of technology to pedagogy for teachers, curriculum developers and other educational professionals. Suitable for all. http://ci.columbia.edu/ci/ecourses/education.html Certificate in Columbia designing University interactive multimedia instruction The programme provides professional development in the design of interactive multimedia for teachers, curriculum developers and other educational professionals. Suitable for all, particularly those developing TLMs. http://ci.columbia.edu/ci/ecourses/education.html Certificate in Columbia teaching and University learning with technology The objective of the certificate is to provide professional development in the integration of technology into the classroom for teachers, technology coordinators and other educational professionals. The programme includes a combination of essential hands-on and theoretical work, and is designed to make use of new technologies. Suitable for all. http://ci.columbia.edu/ci/ecourses/education.html Bridging learning theory in the classroom: Association for Supervision and Curriculum Development (ASCD), USA The modern classroom should reflect a learning environment that is far different than what is now called the traditional model. When we eagerly adopt new learning theories, the implication is that older theories are outmoded, or just plain wrong, and that the newer theories offer a panacea — educate everyone in just the right way, at just the right time. This raises the question: Should older theories be discarded and newer theories be used to the exclusion of others? As we consider this question and related issues in this 6 lesson course, we'll explore several influential teaching models; discuss the role of personalization through the incorporation of learning and teaching styles into the educational paradigm; and preview how those learning theories are bridged in the classroom. Suitable for all. http://pdonline.ascd.org/pd_demo/table_c.cfm?SID=52 Online Project Based Learning ALTEC Professional Development, USA Participants receive step-by-step guidance on how to start and implement a technology-enhanced and engaging learning environment utilizing Project Based Learning (PBL) principles. The workshop extends over a six-week period with an initial week of orientation, seven weeks total. Sessions are assigned each Monday and can be completed at 44 the participant's leisure during the following week. Readings, development assignments and discussion participation are weekly requirements for this workshop. In addition, participants agree to develop and share their ideas and incorporate tools and strategies presented in the workshops into their own curricula. http://pd.altec.org/online.htm#online_pbl 45 Courses from Association for Supervision and Curriculum Development (ASCD), USA The following internet courses are available any time of the year. They are independent study courses which allow each student to determine his/her starting and ending date. Students have up to six months to complete. Northwest Nazarene University (NNU) Continuing Studies in Education is partnering with ASCD to offer academic credit to educators who purchase ASCD courses. http://www.nnu.edu/1671/#3978 . Courses can also be directly accessed from ASCD at http://pdonline.ascd.org/pd_online/new. These courses are suitable for all, and particularly for the curriculum planning and assessment units Crafting Curriculum This course focuses primarily on guiding curriculum development questions and examines the way in which instruction and assessment support—and are supported by—the curriculum Designing Performance Assessments This course focuses on the purpose of performance assessments and shows participants how to develop performance assessment tasks Differentiating Instruction This course is designed to enhance participants understanding of how to better meet the needs of the many different learners. Improving Student Achievement with Dimensions of Learning This course will look at what is known about the learning process and then investigate and apply research-based instructional strategies that will help students become productive members of exciting and creative communities of learning. This course is ideal for instructors and central office curriculum specialists interested in creating and sustaining classrooms that promote the principles of equity and excellence. As you focus on the five Dimensions of 46 Learning that reflect these principles, you will investigate strategies for creating a classroom climate that helps even resistant or underachieving students blossom by making them feel safe and accepted; learn how Dimensions of Learning can promote true standardsbased instruction and learning; examine what is known about teaching thinking skills directly, including promoting students' ability to respond to openended and interpretive questions; look at ways for students to use complex reasoning processes within meaningful, real-world tasks and independent projects; and consider how educators can become catalysts for promoting students' commitment to lifelong learning Observing for Dimensions of Learning in Schools This course is ideal for administrators and central office curriculum specialists interested in sustaining classrooms and schools that promote effective learning principles — principles reflected in the five Dimensions of Learning. We believe that by exploring this acclaimed instructional improvement model, you and your colleagues will discover a range of strategies for using Dimensions of Learning principles to promote substantial school improvement Planning for Technology This course introduces participants to an easy-toremember set of guidelines 47 for choosing and using effective technology resources in the classroom. Participants will explore how the thoughtful selection and the use of a variety of technology resources can enhance teaching and learning, support curriculum goals, and motivate students to learn Teacher Behaviors that Promote Assessment To introduce participants to the concept of assessment for learning. They will learn the ten teacher behaviors that promote student learning and support sound assessment. Participants will also explore the standards for quality assessment Teaching Better With Technology This course introduces participants to a variety of tools and strategies that will build your and students’ understanding of how to use technology to obtain, organize, analyze, and share information Technology in Schools: It's Not Just About Word This course is designed for Processing the educator who is familiar with and uses technology but who appreciates that our use of technology in the classroom will need to change if we are to help all students become technologically literate. Specifically, this course addresses changing technologies, digital natives versus digital immigrants, understanding the challenges of integrating technology, and reviewing how technology is currently used versus how it might be used in the future to 48 promote deep understanding Understanding by Design (3 modules): An Module 1 introduces Introduction, The Backward Design and The Six teachers/participants of all Facets of Understanding grades and subjects to ASCD’s Understanding by Design programme for curriculum, instruction, and assessment. It offers insights into the research, learning theory, and design elements, and shows how educators can improve student achievement of teaching for understandings. Module 2 shows participants how to develop a unit based upon content standards, create appropriate assessments, and design instructional activities that ensure all students will be able to demonstrate genuine understanding. Module 3 explores what Grant Wiggins and Jay McTighe, the framework authors, call the “six facets of understanding.” These six interrelated behaviours provide avenues through which educators can observe and evaluate students’ growing understanding of the curriculum they are studying. Using Assessment in the Differentiated Classroom 49 In a differentiated classroom, assessment is ongoing and diagnostic. Its purpose is to help students learn rather than to simply catalogue their mistakes. Differentiating instruction requires that teachers respond to variations in students' readiness, interest, and learning profiles, information best gathered through appropriate use of assessment. In this professional development online course, we will identify uses of assessment to pinpoint students' learning needs, reflect on some principles of differentiated instruction, and analyze uses of continual assessment that inform instruction Exemplary Assessment: Measurement That's Useful One-shot, fill-in-the-blank testing is no longer an adequate measure of performance in the 21st century. Paper-and-pencil assessments are not entirely obsolete — they can provide information about a student's performance — but their ability to do so is necessarily limited. In this 6 lesson course, participants will have the opportunity to think about current assessment practices and learn the key ingredients to any effective assessment, including why assessment reform is necessary, examine reform challenges, learn about effective assessment measures, and explore ways to move your school toward using more effective assessment. This course is designed for educators interested in learning about exemplary assessment or improving assessment practices. Creating Standards-Based Curricula This 6 lesson course will introduce and help clarify the processes required to successfully implement standards into the curriculum. Participants of this course will learn what the standards movement is; understand the impact the standards movement has on teachers, administrators, students, and parents; review how national 50 and state standards are influencing how teachers teach today and what steps need to be taken to ensure that all children are reaching the goals of those standards; understand the basic steps needed to implement standards; understand how to continue using various teaching strategies in the standards-based classroom; and understand the challenges involved in implementing standards. Improving Student Achievement with Dimensions of This 7-lesson course will Learning introduce what is known about the learning process and then investigate and apply research-based instructional strategies that will help your students become productive members of exciting and creative communities of learning. This course is ideal for instructors and central office curriculum specialists interested in creating and sustaining classrooms that promote the principles of equity and excellence. As you focus on the five Dimensions of Learning that reflect these principles, you will investigate strategies for creating a classroom climate that helps even resistant or underachieving students blossom by making them feel safe and accepted; learn how Dimensions of Learning can promote true standardsbased instruction and learning; examine what is known about teaching thinking skills directly, including promoting students' ability to respond to openended and interpretive 51 questions; look at ways for students to use complex reasoning processes within meaningful, realworld tasks and independent projects; and consider how educators can become catalysts for promoting students' commitment to lifelong learning. Success with Differentiated Instruction Differentiated instruction is responsive instruction — that is, instruction that responds to students' needs. In this seven-lesson course, we'll examine the characteristics of high-quality differentiation. By the end of the course, you will be able to articulate a rationale for differentiation; identify ways to introduce differentiation to students, parents, and your extended learning community; explain the roles of quality curriculum, respectful activities, and flexible grouping in quality differentiation; identify ways to assess for readiness, interest, and learning profile; describe and apply a range of instructional strategies that support differentiation for readiness, interest, and learning profile; reflect on your own classroom practices that fit in with the philosophy of differentiation; and devise a plan for continued professional growth in differentiation. Our goal for this course is to facilitate learning for each student of differentiation's journey as we collectively strive to rise to the challenge of providing the best learning opportunities for all of our 52 children 53 Courses from Texas Education Agency (TEA), Professional Development Institute (PDI)), USA The following online professional development courses are available from the Texas Education Agency (TEA), Professional Development Institute (PDI): http://www.tea.state.tx.us/technology/techapp/profdev/webbased.htm Integrating Multimedia the Internet and Do you want to learn how to create basic multimedia presentations to use in your classroom? Do you want to know how to find great sources on the Internet for presentation content? This course will introduce you to the basics of using the Internet and creating a multimedia presentation. You will even learn how to help students create their own multimedia presentations. The possibilities are endless in this great, fun class! Suitable for all, and in particular TLM developers. Managing and Integrating Do you have computers in your classroom that are Technology into the Special not being used to their full potential? This course Education Classroom will focus on the management and integration issues teachers are struggling with such as: scheduling students for computer time, how to train students to use software, writing lessons that integrate technology, managing a technological classroom, finding excellent software and websites, and getting the most out of the onecomputer classroom. This course will focus on the using technology in the special education classroom, specifically addressing assistive technology. Suitable for all, and particularly for the panel to work on ICT as an elective subject and for special educational needs. How to Manage Your Classroom This online training course will help you become a for Success highly effective teacher. Topics addressed in this course include engaging curriculum ideas, writing quality lesson plans (with clear objectives that address key standards), assessment techniques (including authentic assessment such as rubrics and portfolios as well as standardized tests), themes and literature ideas, management techniques, discipline strategies (rewards and consequences), ELD techniques, and, of course, technology integration. Although pitched at teachers, new staff may find this useful. 54 Teaching for Understanding WIDE World offers two courses in the Teaching for Understanding Learning Module. Teaching for Understanding 1: Focus on Student Understanding What planning and teaching strategies motivate and engage students in developing understanding of important content? How can we encourage deeper understanding, regardless of subject or learning level? During this course, you will learn how to apply and reflect on practical instructional strategies that will actively engage your students in the critical-thinking and problem-solving skills demanded by the 21st Century curriculum and workplace. Six Session Course. Teaching for Understanding 2: Understanding in Practice This course follows on from concepts and strategies learned in the introductory courses, giving you a chance to explore the practical challenges of Teaching for Understanding. Using the unit you have previously planned, we will look at ways to refine your practice and try out new strategies to keep students engaged and focused. With your fellow educators, a coach, and an instructor, we will help you combine disciplinary goals and students' understanding in the classroom and guide you through the process of continual reflection and adjustment. Six Session Course. Differentiated Instruction WIDE World offers two courses in the Differentiated Instruction Learning Module. Differentiating Instruction: Strategies for Effective Classroom Practice How can we create environments that support the needs of all students in a diverse classroom? In this course, you will learn how to identify your students' readiness levels, interests, Multiple Intelligences Profile, and learning styles so you can introduce practical teaching strategies that respond to their unique needs. Six Session Course. Differentiating Instruction: Strategies for Teaching English Language Learners What are the unique educational needs of English Language Learners, and how can you best meet them? Throughout this course, you'll work with proven strategies to make your curriculum more 55 accessible to students at different levels of English proficiency. Six Session Course. Technology Integration WIDE World offers two courses in the Technology Integration Learning Module. Teaching to Standards with New Technologies 1: Utilizing Technology to Support Student Understanding How can we take advantage of new and available technologies to help us in our goals of student understanding and enhanced performance? During this course, you will learn how to use the Teaching for Understanding Framework to focus curriculum, assessment, and technology on improving student participation and outcomes. Six Session Course. Teaching to Standards with New Technologies 2: Practical Applications of Teaching for Understanding with Technology This course follows on from concepts and strategies learned in the introductory courses, giving you a chance to explore the practical challenges of Teaching for Understanding with technology. Using the unit you have previously planned, you will build assessment tools, refine technology plans, and evaluate the classroom results of your unit. Six Session Course. 56