Supply Push Program Model RERC on Technology Transfer T2RERC Mission Statement [Slide 2] “The Technology Transfer RERC advances methods, technologies and products, through collaboration with all stakeholders, to improve assistive technology devices and services. Our goal is to improve the quality of life for people with disabilities through new or improved assistive technology devices.” Center Overview/Background The Technology Transfer RERC is designed to function as an intermediary and a catalyst, improving the process while expanding the network of stakeholders participating in the field of assistive technology. Accomplishing the mission requires close collaboration with academic, industrial, clinical, consumer and government stakeholders. The Technology Transfer RERC is a partnership of technical, marketing and consumer agencies experienced in assistive 1 technology evaluation, transfer and commercialization funded by the National Institute on Disability and Rehabilitation Research of the Department of Education under grant number H133E980024. The partnership is comprised of four organizations. The Center for Assistive Technology or CAT at the University at Buffalo performs all administrative functions of the grant, undertakes the technical evaluations devices and technologies and determines their projected of refinements and uses in assistive technology. Aztech is the marketing and commercialization arm of the RERC. AZtech examines a device or technology’s market potential, develops vital marketing information on the device or technology’s marketing segment, and assists with the licensing of devices. The third partner and most important member of our group is the Western New York Independent Living Center or ILC. This group brings the consumer focus to submitted devices. Our Consumer Team has consumers with disabilities evaluate the submitted device, and determine the degree of need for and how well the submitted device performs the function it is intended. They bring the consumer perspective to bear as to what features and qualities 2 the submitted device may be lacking to make it a useful device that truly fulfills the needs of the consumers. The results of our Consumer Team’s evaluation tell us of a device’s potential to address a currently unmet or poorly met need in the marketplace A fourth entity is the Research Triangle Institute of North Carolina (RTI). RTI brings its’ demonstrated success in identifying product and technology needs and locating solutions to those needs. RTI’s expertise is instrumental in the RERC successfully operating its demand pull model of technology transfer. The work done by these four organizations results in a document package of technical, marketing and consumer data. The document package is then presented to corporations for the express purpose of enticing them to commercialize these devices or technologies thus bringing to market new and useful assistive devices for the disabled. PLAN OF OPERATION The Tech Transfer RERC’s plan of operation is driven by the four NIDRR priorities presented in the original RFP: 3 1. Identify and evaluate the models of technology transfer applicable to assistive technology. 2. Identify the needs and provide technical assistance, including engineering design and support, to [all stakeholders] to facilitate the transfer of assistive technology with particular emphasis on orphan products. 3. Develop and implement methodologies to screen promising assistive technology and to evaluate the potential for commercialization, including an assessment of principles of universal design of prototypes [developed by stakeholders]. 4. Design and disseminate protocols for technical, user and market evaluation of promising inventions and new uses for existing technologies. The Tech Transfer RERC’s Strategic and Operating Plan summarizes the scope of work. The Mission Statement reflects the letter and spirit of the proposed priority. Our six Strategic Goals address the four NIDRR priorities. These Strategic Goals accommodate all the stakeholders listed in the priority for consultation and technical assistance, including inventors, entrepreneurs, small businesses and research centers. The 4 Annual Objectives under each of the six Strategic Goals outline the work underway and the outcomes expected. These Annual Objectives are subject to revision each year. Strategic Goal for Supply Push Model (1998 – 2003) Improve the variety, quality and choice of products available in the marketplace through a Supply Push model of technology transfer (identify innovative technologies and product prototypes, validate them by seeking product limitations and market opportunities, and deliver them to industry). We plan to transfer three to five new inventions to the marketplace per year (Development & Utilization). Annual Objectives (1998 – 1999): Improve the state of technology for products available in the A/T marketplace through a Supply Push model of technology transfer (Development Program & Utilization): Solicit emerging technologies and new prototypes relevant to the A/T market; Conduct technology transfer process on submitted devices; Develop commercialization packages and appropriate contracts and transfer three devices. 5 DEFINITION OF SUPPLY PUSH MODEL OF TECHNOLOGY TRANSFER What is the Supply Push Model of Technology Transfer? Supply push is a model of technology transfer in which the transfer process starts with an identified technology or product that is seeking an appropriate application. The underlying basis for a supply-push model is that there are useful devices languishing as prototypes and with the appropriate assistance they can be pushed into the marketplace. What is the T2RERC Supply Push Program’s Mission? The mission of our supply push model of technology transfer is to “improve the variety, quality and choice of products available in the marketplace.” In our process we seek out innovative new products or technologies that inventors, or research organizations have developed. We verify the marketplace’s need for this new product or technology through a series of evaluations. We then act as an intermediary between inventors, researchers and manufacturers assisting in bringing the new product into the marketplace. 6 Overview of T2RERC Supply Push Program’s Process [Slide 3] The T2RERC solicits inventions from inventors, and researchers. We solicit inventions really from 4 specific sources: 1. national invention competitions, (e.g., US Patent and Trademark Office’s Inventor Exposition, the Maddak Awards, and the Discovery Awards,) 2. through the review of new patents issued 3. from research organizations – particularly the RERC’s 4. AZtech’s Innovation program for inventors The T2RERC solicits inventions that appear to meet an assistive technology need and have commercial potential. Invention competitions are one of the sources of technology and products that the RERC on Technology Transfer will draw on for new products in the Supply Push Model. The United States Patent and Trademark Conference and Exposition and the Discover Awards are the two national competitions that we attend a year. These competitions were chosen for their national exposure and the screening that precedes a technology or patent being exhibited at these shows. For example, prior to a device being exhibited at 7 the USPTO Conference and Exposition, the device is graded on its’ commercial market potential and its technological advancement in addition to its being a newly issued patent. All devices at the exhibitions are evaluated (by the T2RERC) for possible assistive technology applications. Inventors of those devices that are deemed to have a new and useful application in assistive technology are approached at the exhibition and asked to complete a project submission package. They are to then forward the completed invention disclosure package to the RERC on Technology Transfer for commercialization assistance. Another method in locating new technology and products that the T2RERC mines is the USPTO’s database on patents. On a biweekly basis, the T2RERC accesses the database for newly issued patents. A database search by U.S. Patent Classification enables us to quickly ascertain if any patents were issued in classifications that would normally house assistive technology. Upon verifying the patents functional uniqueness, we contact the inventor for purposes of further research (working prototype exists, any commercialization efforts underway, etc.) It is at this point where we invite the inventor to complete a project 8 submission package and forward a complete invention disclosure package to the T2RERC. Other methods being employed by the T2RERC to solicit assistive technology inventions include ongoing canvassing of NIDRR’s other RERC’s for new breakthrough technology they may have come up with and need assistance in commercializing. Lastly, AZtech has committed to continuing the RERC on Technology Evaluation and Transfer’s inventor assistance program. AZtech assists inventors in bringing new technologies to market through a brokering program called Innovations. The Innovations program was established to link new inventions in the field of assistive technology with manufacturers in the marketplace. The RERC on Technology Transfer periodically screens submissions to AZtech’s Innovations program. Devices which appear to be a significant product or technology breakthrough in the field of assistive technology are brought into the T2RERC's supply push program for possible commercialization. From our experience with the open solicitation of inventors of the RERC on Technology Evaluation and Transfer we found that the 9 majority of inventors contacting us for commercialization assistance were rejected in our initial screening process. Rejection reasons varied from existence of a competing product unbeknownst to the inventor, to technical unfeasibility, to existence of other technology that performs the same function, to not being an assistive device, to the almost non-existence of a market for a potential product. By having the RERC on Technology Transfer focusing on prescreening devices for its Supply Push Model through the aforementioned four channels, we hope to eliminate the vast amount of invention submission rejections we experienced in the past. Upon the completion of the prescreening of devices the RERC on Technology Transfer runs another exhaustive series of evaluations. The evaluation approves only new and unique inventions that demonstrate technical feasibility, market potential, and consumer acceptance. We then proceed to secure an agent agreement with the inventor. This allows us to seek a commercial partner and form a product team comprised of members from our technical, marketing, and consumer groups. 10 Upon completion of this agreement, the T2RERC forms a product team comprised of members from our technical, marketing, and consumer groups. These team members lay out a scope of work and timeline for commercialization of the submitted device. Action steps include: Identifying relevant product manufacturers More in depth literature search on competing products Literature search for technical references, standards and regulations Consumer input through focus groups held on the device determining possible product enhancements and priority ranking of characteristics Technical analysis detailing device characteristics, technical feasibility, and product enhancements Market analysis with a competing product matrix benchmarking competing products versus the submitted device’s characteristics Identification of the target market, distribution channels Supporting documentation in the way of CAD drawings, pictures, or graphics Virtual product matrix. 11 The product team then integrates all this material into a commercialization package that is to be sent to prospective, previously identified companies doing business in that device’s specific market sector. Our Director of Commercialization drafts a cover letter delineating the purpose of the correspondence and the commercialization package. This letter informs the reader of our intent to license and of our planned future follow-up. Videotapes, pictures or CAD drawings are also sent to the potential licensees. The Director of Commercialization has the responsibility of gathering and sending these materials out. In specific cases, the Director of Commercialization will make a presentation of these materials to prospective licensing companies in person. Upon completion of successful licensing negotiations with an interested manufacturer, AZtech undertakes the task of monitoring sales of the product and the distribution of royalties to the inventor. Therefore, by prescreening devices, exhaustive evaluations and professional commercialization packages the RERC on Technology 12 Transfer hopes to impact the lives of people with disabilities by introducing useful new AT products into the marketplace via its Supply Push program of Technology Transfer. DETAILED METHOD How does the T2RERC intake and review devices submitted by inventors? Upon our initial contact with an inventor, we mail the inventor our eight page Device Intake Package which includes a T2RERC Project Director’s signed Confidentiality Agreement. The inventor is instructed to complete the package and return it to us along with photographs or videotape of the subject invention. We then undertake our initial evaluation composed of the following: Documentation/Paperwork Review Is the Device Intake Package completed properly and signed? Did we receive enough graphic and visual information to perform an initial evaluation? Does the device fit the legal definition of an assistive device? 13 Abledata/Internet/Literature Search for Similar/Competing Product Abledata, a database of over 20,000 assistive technology devices, the Internet, and assistive technology catalog searches are commenced for competing/existing products in the marketplace. Additional Information Is there an obvious ownership problem? Does the device infringe on an existing patent as detailed in DIP submission? We perform our own preliminary patent search on the World Wide Web utilizing both the US Patent and Trademark Office and IBM sites for this task. The USPTO’s website is www.uspto.gov and IBM’s is www.patents.ibm.com. In addition we ascertain what specifically the inventor is seeking from us? R&D, Business Plan, Clinical Trials? If the device is rejected, correspondence to inventor is generated with the reason for rejection given. Business Opportunity Analysis Review Committee A representative from the Technical, Consumer, and Marketing teams identifies the problem/need the device addresses and the potential users/market for the device. Each person spends about three hours reviewing the submission, speaking with experts in the field, and generating a written report with his/her 14 recommendation. The Consumer team assembles a panel of consumers, therapists, and caregivers to provide first hand consumer feedback on the submitted device. The members then meet; exchange reports and discuss the merits of the device. The committee then makes a recommendation for or against commercializing the device. Oversight Coordination Team Review The Coordination Team (directors of the two organizations operating the T2 RERC, the project coordinator and the director of research and development) review the Business Opportunity Analysis committee’s recommendations. The team decides whether to offer an Agent Agreement to the inventor, reject the device as inappropriate, or to table the device pending the resolution of a specific issue. The decision and copies of all prior reports are sent to the inventor. If the findings are negative, a rejection letter is sent to the detailing the reasons for the rejection and returning all submitted materials. If the findings are positive, the device is passed on to our Director of Commercialization. He enters into negotiations with the inventor to allow Aztech to become the inventor’s agent to seek a commercialization partner for the device. An Agent Agreement is signed. 15 Product Team As described previously the T2RERC has a very exhaustive evaluation stage for submitted devices. After passing this stage, and upon the receipt of a signed Agent Agreement from the inventor by our Director of Commercialization, we form a product team comprised of members from our technical, marketing, and consumer groups. These team members lay out a scope of work and timeline for commercialization of the submitted device. Action steps include: Identifying relevant product manufacturers More in depth literature search on competing products Literature search for technical references, standards and regulations Consumer input through focus groups held on the device determining possible product enhancements and priority ranking of characteristics Technical analysis detailing device characteristics, technical feasibility, and product enhancements Market analysis with a competing product matrix benchmarking competing products versus the submitted device’s characteristics 16 Identification of the target market, distribution channels Supporting documentation in the way of CAD drawings, pictures, or graphics Virtual product matrix. BENEFITS The most successful inventions, as common sensical as it may sound, are devices that fulfill a truly unmet need for at least a minimum segment of people and that address the critical factors mentioned previously. The value of the T2RERC technology supply push program performing a technology transfer role is as follows: The benefits of the RERC on Technology Transfer’s Supply Push Program Model for consumers are: a) Inclusion of consumer input in the product development and market launch processes through our use of focus groups for concept definition, concept screening, and prototype evaluation. b) By attending the T2RERC focus groups, consumers receive general information on products currently available in 17 the marketplace, sometimes on products they were previously unaware of as having existed. For Manufacturers: a) We, proverbially, separate the wheat from the chaff for corporations through our exhaustive evaluation efforts on devices. b) T2RERC focus groups provide valuable consumer input in testing price sensitivity, perceived value, and product evaluations, in addition to consumer reaction to the basic product function. c) The T2RERC performs the tasks mentioned previously, that need to be accomplished to successfully bring a useful product to market. d) The T2RERC may also be in the position to offer financial assistance to a corporation in the start up of this new product line. e) The T2RERC and Aztech are able to present viable inventions in a business like manner to corporations in a method that companies are accustomed to. The T2RERC commercialization packet contains a detailed consumer evaluation of the product, an extensive look at competing products in the marketplace and their device 18 characteristics, a realistic and substantiated marketing/sales projection, and a technical evaluation of the device with suggested design changes. f) The T2RERC, in effect, reduces the amount of effort and time a company has to expend in evaluating the device’s new product potential. To optimize a company’s return on investment, some new products must be brought to market quickly as they have a small entry window in the marketplace before they are surpassed by newer technology. For Inventors: a) The T2RERC technology transfer program has various resources, which the inventor does not possess. First and foremost, is our ability to involve the end users of a device. Utilizing their input in product development and onto marketing of a device we attempt to ensure a successful product launch of a useful product. b) Second, over the course of time, the RERC has made many valuable industry contacts thus allowing us the opportunity to present a product in the right light to the 19 right company. This thereby increases the prototype assistive device’s chances of being licensed and available in the marketplace. Through these contacts, the RERC has the knowledge of which companies are seeking to introduce new products, and which corporations will not accept outside inventions. Therefore, by prescreening devices, exhaustive evaluations and professional commercialization packages the RERC on Technology Transfer hopes to impact the lives of people with disabilities by introducing useful new AT products into the marketplace via its Supply Push Program Model of Technology Transfer. 20 REFERENCES 1. Lane, J. 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Proceedings of the RESNA ‘96 Annual Conference. Arlington, Virginia: RESNA Press. 128-130. 7. Bauer SM (1997). The Product Team In Technology Transfer In Proceedings of the RESNA ‘97 Annual Conference. Arlington, Virginia: RESNA Press. 133-135. 8. Jain AK & Usiak DJ (1997) Customer Orientation: A Blueprint for Action In Proceedings of the RESNA ‘97 Annual Conference. Arlington, Virginia:RESNA Press. 136138 22