Chapter
8
Leadership in
Management
pp. 112-125
Chapter
8
Learning Objectives
After completing this chapter, you’ll be
able to:
1. Describe the difference between a
manager and a leader.
2. Name the qualities needed to be a
leader.
continued
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Chapter
8
Learning Objectives
After completing this chapter, you’ll be
able to:
3. Identify the three styles of leadership.
4. Illustrate the advantages of working in
teams.
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Chapter
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Why It’s Important
Managers need to recognize
leadership qualities and
leadership styles that motivate
employees to be creative and
productive.
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Chapter
8
Key Words
leadership
initiative
human relations
integrity
autocratic leadership
democratic leadership
continued
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Chapter
8
Key Words
free-rein leadership
delegating
self-managed teams
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Chapter
8
Leadership Qualities
In management, leadership means
providing direction and vision for a
company.
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Chapter
8
Leadership Qualities
Being a manager is not the same thing
as being a leader.
Managing is a job. Leading is a skill.
Leaders have vision.
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Chapter
8
Leadership Qualities
It’s possible to be a good manager but
not a good leader.
Sometimes a good leader isn’t even
the person in charge.
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Chapter
Figure
8.1
8
WHAT DO YOU KNOW ABOUT LEADERSHIP?
Respond to these statements about leaders as “true” or “false.”
They show some of the perceptions people sometimes have
about leadership.
How would you respond to each statement?
Rate your score:
All three statements are false.
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Chapter
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Motivation
Motivation means having initiative, or
the desire to take action and get things
done.
In business, initiative is the main
quality of an entrepreneur.
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Chapter
8
Motivation
Good leaders often motivate by
inspiring others with their energy,
enthusiasm, and “charisma,” or charm.
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Chapter
8
Motivation
Motivation means having a goal,
whether it’s to create the best video
game or to make the best skateboard
ever.
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Chapter
8
Confidence
To lead others you need to inspire their
confidence.
The best way to do this is by having
self-confidence.
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Chapter
8
Confidence
A confident leader is a decisive leader.
People have more confidence in a
leader who is willing to make mistakes
and learn from them.
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Chapter
8
Communication
A leader must be good at human
relations, or the ability to
communicate with people.
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Chapter
8
Communication
To motivate others, you need to be
able to explain what your goals are to
them.
Many leaders use gestures, draw
pictures, or tell stories to communicate
their ideas.
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Chapter
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Communication
To communicate with people, a leader
also needs to be a good listener.
By listening to people you can
understand them better and get them
more involved.
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Chapter
8
Integrity
Integrity means holding to principles
like honesty, loyalty, and fairness.
Integrity is the most highly valued
quality in a leader.
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Chapter
8
Integrity
A leader who tries to cover up mistakes
or blame them on employees is not
going to inspire loyalty or confidence.
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Chapter
8
Developing Leadership Skills
You can learn leadership skills in a
number of ways:
• There are many books, videos, and
courses on leadership.
continued
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Chapter
8
Developing Leadership Skills
• Work with someone who has
•
leadership ability and study what he
or she does.
Join a club, a team, a drama group,
or a community organization to
develop communication skills.
continued
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Chapter
8
Developing Leadership Skills
• Take the initiative at school, at work,
or in club activities.
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8
Graphic Organizer
Chapter
Graphic Organizer
Leadership
Qualities
CONFIDENCE
COMMUNICATION
MOTIVATION
INTEGRITY
LEADERSHIP
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Chapter
8
Fast Review
1. What is the difference between
being a manager and being a
leader?
2. Why is integrity an important trait
for a leader?
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Chapter
8
Making an Ethical
Decision
1. Is it appropriate for your superior to ask you
to write a book without being at least a coauthor?
2. Is it appropriate for you to write a book
without informing readers about who wrote
it?
continued
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Chapter
8
Making an Ethical
Decision
3. What if the book became an international
bestseller—would that change your
answers? If so, why?
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Chapter
8
Styles of Leadership
There are three basic styles of
leadership:
• Autocratic
• Democratic
• Free rein
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Chapter
8
Autocratic Leadership
Autocratic means “self-ruling.”
Autocratic leadership is when you
like to run everything yourself and
answer to no one.
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Chapter
8
Autocratic Leadership
Autocratic leaders assume people
don’t like to work, that they avoid
responsibility, and that they have to be
watched all the time.
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Chapter
8
Autocratic Leadership
Autocratic leaders usually control their
workers through fear and intimidation.
The biggest problem with autocratic
leaders is that people don’t like to work
for them.
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Chapter
8
Autocratic Leadership
An autocratic leader is useful in
situations where it’s important to obey
orders without question.
An autocratic style rarely works in a
business setting.
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8
Democratic Leadership
Democratic leadership means that
managers and employees work
together to make decisions.
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Chapter
8
Democratic Leadership
A democratic leader assumes that
people are not lazy and want to work.
By showing your workers you have
confidence in them, they are more
likely to have confidence in you.
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Chapter
8
Free-Rein Leadership
Free-rein leadership requires the
leader to set goals for managers and
employees and then leave them alone
to get the job done.
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Chapter
8
Free-Rein Leadership
Another name for this type of
leadership style is hands-off
leadership.
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8
Free-Rein Leadership
Giving managers and employees the
power to run things and make
decisions is called delegating.
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Chapter
8
Free-Rein Leadership
The reasons for a leader to delegate
are:
• You don’t have the time to run
everything yourself.
• You can focus on more important
work.
continued
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Chapter
8
Free-Rein Leadership
• It gets your employees more
•
involved.
It gives your employees a chance to
develop their own potential.
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Chapter
8
Free-Rein Leadership
You shouldn’t delegate if you’re doing it
because you’re lazy, don’t have
confidence, or don’t want the
responsibility.
That is not leadership.
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Chapter
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Free-Rein Leadership
Who you choose to delegate power to
is a test of your leadership skill.
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Chapter
Figure
8.2
8
HOW GOOD ARE YOUR COMMUNICATION SKILLS?
Evaluate yourself on your communication skills.
Do these apply to you?
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Chapter
8
Fast Review
1. In what situations is an autocratic
style of leadership useful?
2. Give reasons for a manager to
delegate authority.
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Chapter
8
Self-Managed Teams
Many companies have been putting
workers on self-managed teams, or
work groups that supervise
themselves.
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Chapter
8
Self-Managed Teams
By letting teams manage themselves,
companies are able to get rid of many
managing jobs and replace them with a
team leader.
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Chapter
8
Self-Managed Teams
In a self-managed team, the leader is a
team player rather than a boss.
The leader doesn’t have to answer to
upper management.
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Chapter
8
Self-Managed Teams
The team usually works on a single
project, like designing a video game.
The team is more goal-oriented than
task-oriented.
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Chapter
8
The Organization of
Self-Managed Teams
Self-managed teams are organized in
two ways:
1. Each team member has a special
skill, or
2. the team selects one team leader.
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Chapter
8
The Organization of
Self-Managed Teams
As team leader, you make decisions
with the team. This makes everyone
feel important so everyone contributes
more.
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Chapter
8
The Organization of
Self-Managed Teams
The advantages of self-managed
teams are:
• They’re more goal-oriented than taskoriented.
• They’re faster and more efficient.
continued
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Chapter
8
The Organization of
Self-Managed Teams
• Team members have a chance to
•
learn each other’s jobs and obtain
new skills.
It simplifies the decision-making
process.
continued
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Chapter
8
The Organization of
Self-Managed Teams
• Team members learn to participate
•
and cooperate with each other.
Self-managed teams learn to solve
their own problems.
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Chapter
8
Fast Review
1. What effect are self-managed
teams having on management?
2. What are some advantages of selfmanaged teams?
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Chapter
8
Business Building Blocks
Making a Group Succeed
Building a workable team isn’t always an
easy task, because everyone is different.
continued
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Chapter
8
Business Building Blocks
Tips for Teamwork
• Make the team’s goals your top priority.
• Continue to communicate with team
members outside of meetings.
continued
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Chapter
8
Business Building Blocks
Tips for Teamwork
• Respect the other members of your
team.
• Try to inspire the others to get involved.
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Chapter
8
What do you think the role of
corporate trainer entails?
What leadership quality do you
want to learn?
continued
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Chapter
8
Executives attending workshops
on leadership are investing time in
what resource?
continued
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Chapter
8
Why is it important to seek selfimprovement?
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End of Chapter
8
Leadership in Management