1 Chapter 8 Leadership in Management Being a good manager does not always make a good leader. Sometimes a good leader isn’t the person in charge. Leadership: The ability to motivate individuals and groups to accomplish important goals by providing direction and vision Qualities of Leadership: Initiative – motivation and ambition to get work done without being asked Confidence – being willing to make decisions and take responsibility for the results Human Relations - (Communication) the ability to communicate with people through effective LISTENING, speaking, and writing skills 2 Chapter 8 Leadership in Management Qualities of Leadership: (cont’d) Understanding – respect for feelings and needs of they work with Dependability – Following through on commitments Judgment – Carefully makes decisions Objectivity – looks at all sides of an issue before making decisions Stability – not too emotional or unpredictable Cooperation – Works well with others, recognizes others’ strengths and works to develop group relationships Honesty – Ethical in decision-making and treatment of others Courage – willing to take reasonable risks and make unpopular decisions. Integrity – holding to principles of honesty, loyalty, and fairness 3 Chapter 8 Leadership in Management Developing Leadership Skills: - read leadership books - view leadership videos - work with someone with leadership abilities - join a club, team, or community organization - take initiative: at school, work, or club activities - volunteer for projects that give you an opportunity to lead 4 Chapter 8 Leadership in Management Styles of Leadership: Autocratic Leadership: Autocratic leaders run everything and answer to no one. The make all decisions without consulting anyone. They give orders and expect them to be followed without any question. - most common type of leadership until late 70’s - works well in certain situations - Firefighters - Combat troops - Police - Drawbacks of Autocratic leadership: - leaders don’t trust employees - people don’t like working for autocratic leaders - little room for employee initiative - often no back up leaders 5 Chapter 8 Leadership in Management Democratic Leadership: Managers and employees work together to make decisions. Democratic leaders assume people aren’t lazy and want to work - workers are more productive and creative workers have more confidence in leadership new ideas are raised and discussed employees are given more responsibilities Manager still make final decision-but explains reasons to employees Free-Rein Leadership: (hands-off leadership) Leaders set goals for managers and employees and leave them alone to get the job done. Delegating – giving managers and employees the power to run things and make decisions Advantages: - employees are more involved give manager more time for other projects allows mgr. to focus on more important work employees get a chance develop potential 6 Chapter 8 Leadership in Management Self-managed teams: Employees are set up in self-managing teams, eliminating many middle management jobs and replacing them with team leaders. The team leader is a player rather than a vault. Advantages: - Teams are goal & task oriented - Teams are faster, more responsive, and efficient - Simplifies decision making - Team members learn to participate and cooperate - Teams solve their own problems - Cross-training