Guidance for Corporate Procurement Planning in the Local Government Sector October 2007 Contents Introduction Page 2 Basic Format for a Corporate Procurement Plan Page 3 SUPREM-based Expenditure Analysis Page 5 Supplier and Transaction Analysis Page 13 1 Introduction In July 2005, the Department of Finance issued the National Public Procurement Policy Framework requiring all public bodies, including all City and County Councils, to produce annual Corporate Procurement Plans from 2006 in their organisations, as part of a wider programme of public procurement reform. This Department informed all City and County Councils of this corporate governance requirement in Circulars PPP 3/06 and PPP 5/06. The Local Government Strategy for e-Procurement, which was approved by the County and City Managers’ Association (CCMA) in April 2003, estimated that total procurement savings of €60m per annum could be achieved on full implementation of the Strategy. As these are substantial savings, which could be re-invested in the delivery of front line services, it is now imperative that all local authorities proceed to prepare and implement their first annual Corporate Procurement Plan. These Plans will identify the steps required to achieve greater value for money through procurement modernisation. Objectives of Corporate Procurement Planning The objectives of Corporate Procurement Planning in the local government sector are to achieve greater value for money by: Ensuring that purchasing within all local authority organisations is carried out in a co-ordinated and strategic manner, Reviewing and, where possible, streamlining the administration of existing purchasing processes e.g. by using available e-procurement tools to achieve financial and staffing savings, Utilising the buying power of the local government sector to achieve greater value for money when purchasing goods and services in the marketplace. Guidance Document The Department of the Environment, Heritage and Local Government has produced this basic guidance document to assist County and City Councils with the preparation of their first annual Corporate Procurement Plan. It is not intended to be overly prescriptive, as individual Councils will have differing purchasing approaches depending on issues such as supply needs, supplier availability and security of supply. It is ultimately a matter for local authority management to determine the specific value for money purchasing strategies for their organisations. 2 Basic format for Corporate Procurement Plan A suggested format for a Corporate Procurement Plan is as follows. Councils may adopt a different format but are asked to consider the issues raised below in their Plans: Executive/Management Summary Summarise the background to the preparation of the Corporate Procurement Plan, the analysis undertaken and the recommended purchasing reform measures. The Executive/Management Summary should ideally be no longer than four pages. Introductory Chapter Provide an overview of annual expenditure in the local authority and give an outline of existing areas, where purchasing decisions are made. Note that the expenditure to be analysed, for the purposes of producing Corporate Procurement Plans, excludes capital funding for contracted out infrastructural projects and direct Council staffing costs. All other expenditure, including goods and services procured under existing contracts and materials purchased for direct labour works, should be reviewed. Expenditure and Risk Analysis Chapter Expenditure and Risk Analysis – Using a basic analytical tool such as SUPREM (See p.5.), produce an expenditure and risk analysis for the local authority, in consultation with colleagues in the various purchasing areas of the authority. The SUPREM model will locate each expenditure type in one of four quadrants, with basic generic recommendations for purchasing strategies for each quadrant, based on international experience. Transactions and Suppliers Analysis (see p.13.) – Using the local authority’s Financial Management System e.g. AGRESSO, produce an analysis of the number, type and size of transactions and number of suppliers for each expenditure category. This analysis will give an indication, for example, as to whether there are too few or too many suppliers, from the perspective of both value for money and security of supply. It will also indicate whether the small value of some transactions may be less than the cost of processing them. This could indicate a need for consolidation of transactions to reduce the number of suppliers’ invoices in some cases. Organisational Analysis Chapter This exercise should examine the scope for reducing the processing effort involved in purchasing goods and services thus freeing up existing staffing resources for redeployment to front line services. Potential staffing and other savings should be estimated, where possible. Procurement Co-ordinators should consult with colleagues in the various purchasing areas to identify duplication or other inefficiencies involved 3 in the purchasing processes. Consideration should also be given to utilising the various e-procurement tools developed by the Local Government Computer Services Board (LGCSB) to streamline existing manual purchasing processes. Remember though, electronic solutions should only be introduced after manual processes have been reformed as automating a bad system simply results in a bad electronic system. Finally, but importantly, it should be verified that existing purchasing procedures and processes across the local authority comply with procurement legislation (see Department of Finance’s 2005 Guidance available on www.environ.ie/en/localgovernment under Procurement Modernisation). . Specific Goals Chapter The various analyses exercises will indicate potential areas for procurement improvements. Procurement Co-ordinators should re-consult with colleagues in the various purchasing areas of the authority as well as senior management, based on the analyses findings, and consider various measures to be taken to realise these improvements. Specific Goals should be set out to achieve this. These Goals should consist of specific measurable targets and a timeframe for their achievement. The starting point for the following year’s Corporate Procurement Plan will be to review progress on achieving these targets. Appendices The more detailed data, which was generated for the Analysis chapter, should be located here to avoid clogging up the Analysis chapter with too much detail. Also, any commercially sensitive information, which the Council cannot make publicly available, should be located in the Appendices as the main Corporate Procurement Plan must be published on the Council’s website. 4 SUPREM Expenditure and Risk Analysis Introduction SUPREM – the Supply Positioning and Risk Evaluation Matrix – is a basic analytical tool developed to assist the corporate procurement planning process. This has been put in place by the Department of Finance and it is offered, free of charge, to any public body that wishes to register for access. Please complete the attached SUPREM application form (http://www.environ.ie/en/Publications/LocalGovernment/ProcurementModernisation/FileDownLoad,1 5715,en.pdf) and return it to the National Public Procurement Policy Unit (NPPPU) of the Department of Finance to get login access. Factors influencing procurement The two main factors that influence the nature of procurement in any organisation are: 1. the ‘difficulty in securing supply’, which means: the degree to which the goods or services present risks, or are critical to the operation of the organisation, as well as the extent to which a competitive supply market exists for those goods and services, and 2. the relative expenditure for the goods and services, as against the total procurement expenditure of the organisation. The SUPREM matrix provides a profile of an organisation's procurement activity, by mapping the various categories of expenditure on goods and services in a fourquadrant, colour-coded matrix, whose axes relate to the level of expenditure and the relative difficulty of ensuring supply (that is, the level of risk involved) of the categories in question. It then recommends generic procurement strategies that could be adopted for expenditure in each of the four quadrants, based on international experience. Weighting of risk factors SUPREM requires that a weighting be given to five risk factors for each category of expenditure, in order that an appropriate overall risk weighting can be applied to each category as part of the mapping process. 5 The risk factors and weightings to be considered for each category of expenditure are: Factor Weighting Strategic Importance Easily Substitutable Not Important Low Importance Moderate Importance Important Critical Supply Failure Impact Procurement Relationship Complexity Supply Failure Probability Nature of Supply Market Very low Low Medium High Very high Critical Very easy Easy Slightly complex Moderately complex Complex Highly complex Very low Low Medium High Very high Certain Highly favours buyer Moderately favours buyer Slightly favours buyer Slightly favours supplier Moderately favours supplier Highly favours supplier LOWER RISK HIGHER Typically, issues to be addressed when determining the weighting for each risk factor would include: Strategic Importance: How important is the good or service to the business objectives of the organisation? For example, in the context of a hospital, surgical supplies will be very important while office furniture will be relatively unimportant. Impact of Supply Failure: If the existing supply of the good or service is interrupted what will be the impact on day-to-day business operations? Can an alternative supply option be quickly identified and accessed? Probability of Supply Failure: Although the impact of supply failure may be great, how likely is it that supply will fail? For example, in the context of a hospital, an electricity supply failure would have a significant impact but anything other than a short period of supply failure is unlikely and generators are generally in place for such occasions. Nature of Supply Market: Does the balance of power lies with the purchasers or with supply market? Is it a highly competitive market place? Is your organisation a significant purchaser relative to the market size? 6 Complexity of Procurement Relationship: How difficult is the purchasing process for this good or service? For example, procuring the building of a new road compared to procuring office furniture. The supply-positioning matrix automatically generated from the application of SUPREM will be dependent on the answers supplied during the process of assessing the risk criteria. How to carry out a SUPREM analysis Step 1 – Generate an expenditure report for a calendar year In order to undertake a supply positioning exercise, you will first need to know how much money is spent on each ‘category’ of expenditure. The term category refers to a group of goods or services that contains similar items, usually based around the supply market (for example, office products might include copier paper, pens, envelopes, etc, etc). This will ensure that the ‘picture’ presented by the mapped matrix can be more easily and logically analysed. Of course, it’s up to you to decide the level at which a category exists (for example, could copier paper itself be considered a category?) but, usually, there will be an obvious level at which analysis will be meaningful. The expenditure categories used for the example below were chosen at random for illustrative purposes only. The information required can usually be ascertained from your Financial Management System – you need the amount spent on each category over a specific period of time – typically, a calendar year. While an expenditure report can be can be run in Agresso (Agresso Financials / General Ledger / Enquiries / General Ledger Transactions – right click and select Open Browser), you will have to run the enquiry for each individual month, including the opening and closing months. One of the best ways to collate this information for subsequent use in SUPREM is to paste the data into an Excel spreadsheet. Step 2 – Input expenditure data into SUPREM and weight the risk factors for each expenditure category You should then input this information into the SUPREM analysis tool. For each expenditure category, simply enter the overall expenditure for the period under examination e.g. the calendar year. Also, for each expenditure category, apply a weighting for each factor. This is something that should not be done in isolation, 7 because the weighting applied might be too subjective. Prior to carrying out the weighting exercise, you should consult with experienced people in the relevant purchasing areas for each category – e.g. roads or water engineers, who are likely to have a good understanding of the issues surrounding purchasing goods and services in their respective areas. You should select the appropriate weighting with their assistance. Category Total Expenditure Heat Light & Power €225,000 IT Hardware €175,000 Insurance €165,000 Furniture & Fittings €145,000 Postage €140,000 Office Supplies General Maintenance €135,000 Printing Specialist Consultancies €130,000 Telephones €110,000 Cleaning €108,000 Vehicle Fuel €100,000 €132,000 €125,000 Safety Materials Telephone Data Lines €98,000 Training Professional Services €72,000 IT Consumables Specialist Plant Hire €63,000 Catering €60,000 IT Consultancy €38,000 Advertising €30,000 Couriers €24,000 Landscaping €16,000 €82,000 €66,000 €61,000 Strategic Importance Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Supply Procurement Supply Failure Relationship Failure Impact Complexity Probability Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Select Select Select Weighting Weighting Weighting Nature of Supply Market Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Select Weighting Remember that the weighting for certain expenditure categories is likely to differ across Councils based on local circumstances. For example, some Councils may not have many quarries in their areas so could have more logistical difficulties in procuring raw materials. 8 When all of the expenditure has been input and all weightings selected, SUPREM will automatically generate a supply positioning matrix locating each expenditure category in one of four quadrants, for which generic procurement strategies are suggested. Generic SUPREM Matrix The SUPREM matrix below shows the quadrants where the expenditure/risk combination will position the categories of goods and service for which you carry out the supply positioning exercise. SUPREM will automatically position the expenditure category within one of these four quadrants when it generates the Report, once you have completed inputting the information. In the completed example below, you can see how certain categories of goods and service might be positioned across the matrix quadrants following a supply positioning exercise. The expenditure categories and their location in particular quadrants in the example below are for illustrative purposes only and should not be interpreted as being the standard table that should be generated by this exercise. 9 Completed SUPREM Matrix – Example DIFFICULTY IN SECURING SUPPLY Q3 Q4 ● Specialist Consultancies ●Professional Services ● IT Consultancy ● Insurance ● Specialist Plant Hire ● Telephone Data Lines ● General Maintenance Q1 ● Advertising ● IT Consumables ● IT Hardware ●Heat Light & Power ●Training ● Office Supplies ● Cleaning ● Catering ●Telephones ● Furniture & Fittings ● Printing RELATIVE EXPENDITURE Landscaping ●SafetyApproaches Materials ● Postage Step 3 – Consider ●Generic Strategic for expenditure categories ● Couriers ●Vehicle Fuel Q2 There are certain generic strategic approaches to improving the procurement of goods and services based on their location in specific quadrants. DIFFICULTY IN SECURING SUPPLY Q3 Q4 ENSURE MANAGE THE CONTINUITY OF SUPPLIER BASE SUPPLY MINIMISE DRIVE TOTAL TRANSACTION COSTS DOWN COSTS Q1 RELATIVE EXPENDITURE 10 Quadrant 1 (Green) In the Green (bottom left) quadrant (Quadrant 1), total purchases of goods and services would generally constitute a small percentage of the agency’s overall expenditure (typically around 5%). These goods tend to be relatively low cost items that are easy to source from a wide range of suppliers. Typically, there would be a large number of transactions each with a low monetary value, and the associated costs of managing these are high. A primary aim here should be to minimise the time spent (and, therefore, the costs generated) in processing transactions and also to reduce the volume of paper used in producing orders, invoices, confirmations, and so on. An initial simple step could be to ask suppliers of low value items to submit a smaller number of invoices for larger amounts over longer time periods. This would reduce transaction administration costs, which in some cases may be costing more than the items procured. Another approach could be to reduce the number of administrative steps in the procurement process by using some of the e-procurement tools developed by the Local Government Computer Services Board (LGCSB). As the goods and services in this quadrant are readily available, tendering and then buying from competitive local suppliers is often an effective strategy for minimising transaction costs. It is important to ensure though that value for money and procurement legislative requirements continue to be observed under any new purchasing process for goods and services in this and all quadrants. Reducing the time and effort that has to be expended here will allow procurement staff to focus better on the areas of higher spending and higher risk. Quadrant 2 (Blue) In the Blue (bottom right) quadrant (Quadrant 2), where a relatively large percentage of the organisation’s procurement expenditure normally lies (typically 20%-30%), expenditure is mainly on items with a higher value but which are still relatively easy to source. These goods are in common use across the organisation, but are not ‘mission critical’. There would still be a relatively high number of transactions, but their higher value provides an opportunity to drive down total costs. For example, the generic strategy choice could be to use your buying power with suppliers to secure volume discounts. This leverage might be exercised, for example, through co- ordinating the purchasing of similar goods and services used in several areas within the same local authority. There could also be collaboration with other Councils on a shared services basis, where appropriate, to obtain better financial terms through bulk 11 purchases. Again, as in quadrant 1, the number of transactions should be minimised to help reduce administrative costs. Quadrant 3 (Red) In the Red (top left) quadrant (Quadrant 3), again the collective value of the goods procured is comparatively low (typically 1%-5%). Here we find items that may be relatively low in value, but which can be more difficult to source because there are fewer potential suppliers or the items are more specialised or complex. Failure to secure the supply of these items could lead to a failure in service provision. The priority with these more ‘specialist’ purchases is to ensure continuity of supply, thus reducing the organisation’s vulnerability to supply shocks. One generic strategy is to actively monitor the supply market, as it might be possible to find alternative sources of supply or substitute products. Another is to better manage the internal demand for the items concerned, in order to reduce the overall reliance on the goods or services involved. It is also vital that requirements are accurately specified in the first instance, in order that the correct type and quantity of goods or service are procured. Contingency plans to deal with supply interruptions are an important strategy element here. Quadrant 4 (Yellow) In the Yellow (top right) quadrant (Quadrant 4), typically the highest expenditure area (typically 50%-60%), goods and services tend to be of higher relative value and may also be more difficult to source. Often they are part of a larger ‘package’ of services (e.g. operation of a waste water facility). Supply failure here would have extensive repercussions for service delivery, and so it is crucial to develop strong long-term supplier relationships and to manage these effectively. It is essential from the outset to be very clear when specifying your requirements to avoid cost and time over-runs arising from contractual changes, and to ensure that the selection criteria for choosing suppliers is robust and appropriate. Procurement expertise and contract management skills are also crucial in these categories. Step 4 – Determine and implement specific procurement approaches The SUPREM analysis exercise will identify potential areas for procurement improvements. Councils may need to carry out further transaction and supplier analysis of certain expenditure areas in order to identify specific areas for change. Procurement Co-ordinators should re-consult with colleagues in the various purchasing areas of the authority as well as senior management, based on the analyses findings, and consider various measures to be taken to realise these improvements. 12 Specific Goals should be set out to achieve this. These Goals should consist of specific measurable targets and a timeframe for their achievement. Supplier & Transaction Analysis Supplier Analysis Supplier analysis is used to understand the relationship that the organisation has with its suppliers. Specifically, it concentrates on identifying the number of suppliers, the value of business with each, the range of goods with each and/or the number of transactions and contracts with each. It is also important to understand the nature of the supply market for particular goods and services from the perspective of value of money and security of supply e.g. are there too many or too few suppliers. This analysis can be used, for example, to reduce or increase the number of suppliers where appropriate, to co-ordinate the purchasing of similar goods and services used in several areas within the same local authority to maximise purchasing power, and to examine supplier invoicing arrangements with a view to achieving process efficiencies and cost reductions. Supply Market Issues A major issue to be considered is whether there are too few or too many suppliers for a particular good or service. If there are too few suppliers for a particular item; there is a danger that security of supply could be affected there may not be sufficient market competition for a particular good or service in terms of ensuring value for money If there are too many suppliers for a particular good or service; it is possible that purchasing within the organisation is too fragmented and that greater value for money could be achieved by co-ordinated bulk purchasing of certain goods and services from less suppliers at a lower price. a large number of relatively small invoices from a large number of suppliers could be pushing up the organisation’s transaction processing costs Councils have an opportunity each year to review their supplier base when compiling their Annual Quotation Books (whether manually or via the LAQuotes system). This is a good time to assess whether sufficient suppliers are making competitive bids to supply particular goods and services. It could indicate a need to encourage new suppliers, locally, nationally and internationally, to bid for such contracts to achieve greater value for money. Remember though, that the cost of transporting and storing goods must also be taken into account when comparing relative procurement costs for different suppliers. 13 Transaction analysis Transaction analysis is used to understand the organisation’s interaction with its suppliers, and in particular, its ordering and payment habits. It involves identifying the overall number of transactions, the number of transactions per supplier, per expenditure category and the value and frequency of such transactions. This type of data can be used to identify opportunities for cost savings by streamlining administrative processes. A simple analysis (see below) might look at the organisation’s expenditure and number of transactions with each supplier, and the category of goods of service provided by the supplier. Using Excel, this data can be sorted in a number of ways – highest expenditure, most transactions, number of suppliers in a particular category, etc – all of which will present a simple picture of the organisation’s procurement profile. Understanding how much the organisation spends, with whom and on what is the first step to improving the procurement function’s effectiveness. Supplier Number 01223 00075 01101 00958 00632 00454 00777 01201 Supplier Name Category of Goods Smith & Son Acme Inc Murphy Brothers Capital Corp Direct Office Products Contract Caterers Vista Safety Gear Keegan Oil Maintenance Cleaning Skip Hire Cleaning Stationery Catering Safety Materials Heat Light & Power Expenditure €12,000 €9,500 €15,000 €9,500 €9,000 €11,000 €2,500 €15,000 No of Transactions 28 30 47 40 105 18 25 12 Other quick analysis areas are how many transactions are carried out within specific value ‘bands’, and the average value of transactions with each supplier (see tables below). It has been estimated that it could cost in excess of €80 to process a single procurement transaction from purchase to payment. This estimate quite properly takes into account salary and overhead expenses. For invoices of less than €80, it is likely that it costs approximately the same, if not more, to process the transaction than the value of the item itself. Therefore, the organisation should look to reducing the number of transactions by the use of consolidated invoices, and reducing the number of suppliers, where appropriate. Also, for occasional purchases of smaller items, it might be more cost effective to purchase from a local supplier using a low value purchase card, subject to appropriate controls. Transactions Value <€100 €101 - €250 €251 - €500 Number 410 255 126 14 €501 - €1000 >€1000 115 94 Category Maintenance Heat Light & Power Insurance Cleaning Stationery Postage Vehicle Fuel IT Consumables Couriers Safety Materials Expenditure No of Transaction Transactions Average Cost €86,000 109 €788.99 €48,000 24 €2,000.00 €24,000 12 €2,000.00 €22,000 90 €244.44 €15,000 115 €130.43 €12,700 24 €529.17 €10,000 108 €92.59 €3,600 52 €69.23 €3,500 92 €38.04 €3,500 36 €97.22 Conclusion It is important that Councils review their transaction processing costs and their supplier base on an annual basis as part of their Corporate Planning Process. While it is essential that security of supply is ensured, this must be balanced against the need to achieve value for money by using the Council’s purchasing power in the marketplace. More detailed guidance on developing a Corporate Procurement Plan is contained within the Department of Finance’s “Procurement Capacity Building – Training Material”, which is available on www.environ.ie/en/localgovernment under Procurement Modernisation. 15 16