LA HARBOR COLLEGE
Student Learning Outcomes (SLOs) Assessment Report
Course Assessment
Division: BUSINESS
Discipline/Program: Computer Applicatons and Office Technologies
Course Number and Name: CAOT 022: Medical Office Procedures II
Program Contact Person: ELSIE LINARES
Phone: (310) 233-4188
Reviewed by: Elena Reigadas, SLO Assessment Coordinator
Attach additional pages as necessary.
Institutional
Course Intended Outcomes
Learning Outcomes
1. Identify and define the
5
knowledge, skills, abilities, and
responsibilities required of a
medical transcriptionist,
describe the importance of the
confidential nature of medical
records, and define medical
terms and abbreviations
presented either by memory or
by using a dictionary or
reference book.
Means of Assessment
and Criteria for Success
Means: Students will be
assessed 50 questions on
medical transcription,
confidentiality of medical
records, medical terms,
and medical
abbreviations.
Criteria: 70% of students
will show satisfactory
performance by correctly
answering 70% of the 50
questions administered.
Date:
Feb. 2014
Summary of Data
Collected
Two sessions are offered
for 2012-2013 Academic
year. 6 students were
enrolled. 67% of students
achieved satisfactory
performance based on the
course assessment
requirements.
Use of Results
The results reflect that the
intended outcomes was not met
based upon the intended
outcome. However, cost of the
textbook is prohibited; the
semester being reduced in
length makes it difficult for
students to complete all of the
assignments. The setup of the
classroom (environment) is not
ergonomic thereby creating
stress and bad techniques.
Student attendance and not
having the lab available as it
was in the past (no open lab)
contributed toward some
students failing to achieve
intended outcome.
We need an instructional
assistance in the lab to
1
CAOT 022: MEDICAL OFFICE PROCEDURES II
assistants students, maintain
longer hours for students, have
better control over the
equipment, and make available
reference copies of the textbook
for students.
3
2. Demonstrate the ability to
transcribe medical documents
according to dictated
instructions, using appropriate
punctuation, capitalization,
grammar, sentence structure,
letter formats, report formats,
abbreviations, symbols and
measurement rules
Means: Students will
transcribe at least 50
medical chart notes using
the correct format and
correct terminology.
Criteria: 70% of students
will transcribe at least
80% of the documents
with fewer than 5 errors.
1
3. Demonstrate correct spelling
both the English and medical
terms and abbreviations
presented, either by memory or
by using a dictionary of
reference book. Evaluate and
apply a variety of medical
references to the completion of
the medical report.
Means: Students will
define 25 medical terms
from member.
Criteria: 70% of students
will define 80% of the
terms and abbreviations
correctly..
4. Demonstrate an
understanding of the value of
using medical terminology in
order to communicate with the
health care team in a concise
and accurate way. Demonstrate
Means: Students will
transcribe at least 12
medical reports.
3
2
Criteria: 70% of students
will successfully
CAOT 022: MEDICAL OFFICE PROCEDURES II
Two sessions are offered
for 2012-2013 Academic
year. 6 students were
enrolled. 67% of students
achieved satisfactory
performance based on the
course assessment
requirements.
Two sessions are offered
for 2012-2013 Academic
year. 6 students were
enrolled. 67% of students
achieved satisfactory
performance based on the
course assessment
requirements.
Two sessions are offered
for 2012-2013 Academic
year. 6 students were
enrolled. 67% of students
achieved satisfactory
performance based on the
See SLO#1
See SLO#1
See SLO#1
greater speed and accuracy
during transcription.
3
transcribe at least 80% of
the medical reports with
90% accuracy.
CAOT 022: MEDICAL OFFICE PROCEDURES II
course assessment
requirements.
Feb. 2011
Attach additional pages as necessary.
Institutional
Course Intended Outcomes
Learning Outcomes
1. Identify and define the
5
knowledge, skills, abilities, and
responsibilities required of a
medical transcriptionist,
describe the importance of the
confidential nature of medical
records, and define medical
terms and abbreviations
presented either by memory or
by using a dictionary or
reference book.
3
2. Demonstrate the ability to
transcribe medical documents
according to dictated
instructions, using appropriate
punctuation, capitalization,
grammar, sentence structure,
letter formats, report formats,
abbreviations, symbols and
measurement rules
Means of Assessment
Summary of Data
and Criteria for Success
Collected
Means: Students will be
Two students
assessed 50 questions on successfully met this
medical transcription,
outcome in Fall 2010.
confidentiality of medical
records, medical terms,
and medical
abbreviations.
Criteria: 85% of students
will show satisfactory
performance by correctly
answering 70% of the 50
questions administered.
Two students
Means: Students will
successfully met this
transcribe at least 50
outcome in Fall 2010.
medical chart notes using
the correct format and
correct terminology.
Criteria: 80% of students
will transcribe at least
80% of the documents
with fewer than 5 errors.
1
3. Demonstrate correct spelling
both the English and medical
terms and abbreviations
presented, either by memory or
by using a dictionary of
reference book. Evaluate and
Two students
Means: Students will
successfully met this
define 25 medical terms
outcome in Fall 2010.
from member.
Criteria: 80% of students
will define 80% of the
terms and abbreviations
4
CAOT 022: MEDICAL OFFICE PROCEDURES II
Use of Results
The enrollment and retention
in this course is low.
Examine the workflow,
delivery method, and
recruitment process.
Try moving to full or partial
online delivery.
See SLO#1
See SLO#1
3
5
apply a variety of medical
references to the completion of
the medical report.
correctly..
4. Demonstrate an
understanding of the value of
using medical terminology in
order to communicate with the
health care team in a concise
and accurate way. Demonstrate
greater speed and accuracy
during transcription.
Means: Students will
transcribe at least 12
medical reports.
Criteria: 75% of students
will successfully
transcribe at least 80% of
the medical reports with
90% accuracy.
CAOT 022: MEDICAL OFFICE PROCEDURES II
Two students
successfully met this
outcome in Fall 2010.
See SLO#1