Annual Report, Fiscal Year 2013 FORWARD From Bob Burke Forward: it’s the command that guide dog users say to set their guides in motion. It’s much more than that though – it’s also a metaphor for the positive momentum, empowerment, and independence that GDB students and graduates experience through their relationships with their guides. I recently visited our Oregon campus and had the good fortune to shadow class OR 256, supervised by experienced and beloved Class Training Manager, Keith Laber. I was impressed by the collaboration between instructors and dogs, students and instructors, and ultimately between students and their new guides. As the day unfolded, I was inspired to watch one student bond with his fifth guide dog from Guide Dogs for the Blind. It was equally amazing to watch a first-time guide dog user put his life in the hands of his dog on only their second day together. Forward is also a powerful metaphor for the progress that our organization has made over the past year. One of our most important achievements was to identify a strategic roadmap for the next five years. Central to this plan is increasing our commitment to delivering superior service. To this end, we launched the Support Center, which enables us to help graduates, potential students, and other members of our community more seamlessly and effectively. With the addition of the Support Center, our field service managers can focus on doing what they do best: helping our grads in person, dealing with emergent issues, and helping expedite the student application process via inhome visits. We also delivered on our commitment to superior service by introducing smaller, more customized classes. There were a number of other highlights in the past year. We saw classes return to our California campus in our stunning new student residence and we generated record-breaking fundraising results. We also increased our influence in the global guide dog community through our International Clicker Symposium; our collaborations with guide dog organizations in Israel, Australia, Slovakia, the Netherlands, and elsewhere; successful placements of career change dogs with a growing number of service dog organizations, and the expansion of our puppy raising community into new territories. We couldn’t possibly take on initiatives like these without the support of the GDB community. To our puppy raisers, our donors, our volunteers, and our staff, I want to thank you for your commitment to GDB, your belief in our mission, and your dedication to our cause. Your passion, expertise, and professionalism will help us continue to evolve and move forward successfully. Best, Bob Burke Interim President | CEO Photo: Interim President and CEO Bob Burke Infographic: 201,000 pounds of dog food consumed annually Mission + Vision In order to continue to fulfill our life-changing mission, we felt it was essential to develop a clear roadmap for the future. As part of this process we clarified and evolved our mission and vision to better reflect the world we live in. Mission: Guide Dogs for the Blind empowers lives by creating exceptional partnerships between people, dogs, and communities. Vision: Guide Dogs for the Blind envisions a world with greater inclusion, opportunity, and independence by optimizing the unique capabilities of dogs and people. Strategic Imperatives We also felt it was critical to identify key strategic imperatives that could guide the organization going forward. We chose to focus on the following five imperatives: Create an integrated client-driven organization Become/remain the organization of choice for clients, staff, volunteers, donors, and our communities of support Create a stronger GDB brand, awareness, and competitive advantage Expand and diversify communities of support Expand and diversify revenue sources Thank you for your role in helping us achieve these important goals. Working together, we can all look forward to a very exciting future. Dr. Kris Gonzales All of our dogs, from the time they are born, receive top quality veterinary care. GDB’s dedicated staff includes some of the best veterinarians in the field and they oversee everything from puppy wellness checkups to extreme life-saving surgeries. Because GDB breeds all of its own dogs, we need someone who has a strong background in reproduction – this is where Dr. Kris Gonzales comes in. In 2009, Kris fulfilled several years of specialized animal reproduction requirements, passed a certifying examination, and became a Diplomate in the American College of Theriogenologists (ACT). The ACT is a specialty college within veterinary medicine with only 465 members worldwide. Members are dedicated to sharing and exchanging information, establishing guidelines, and promoting advancement of knowledge in the field of animal reproduction. “I have opportunities each day at GDB to use this specialized knowledge and promote health in the breeding colony,” said Kris. “I am able to contribute to animal health and welfare, as well as support the human-animal bond. I am grateful that I have been given an opportunity to contribute to the mission of Guide Dogs for the Blind for the past ten years.” “Working at GDB is a very unique job,” she said. “I very much enjoy seeing how a neonate grows, becomes a puppy, and then as an adult becomes a skillfully trained guide dog.” Kris also consults with other veterinarians caring for dogs at other domestic and international guide dog schools, usually pertaining to questions about her clinical experience managing certain diseases or husbandry inquiries. With vet clinics on both campuses, the entire GDB veterinary staff, including: client service representatives, veterinary technicians, and veterinarians, work as a team to provide care for any patient (young or old) that walks through its doors. “The dedicated staff and volunteers make GDB a very special place,” said Kris. “We all enjoy seeing our patients recover and feeling good again. In fact, I think the veterinary clinic has highlights happen every day.” Photo: Dr. Kris Gonzales holding a baby puppy. Infographic: 3,138 - Over three thousand GDB volunteers and counting Ted + Janie + Abel Ted Hindes and Janie Hodges, DVM, know a thing or two about Guide Dogs for the Blind – together they have over 15 years of experience working with GDB and a big place in their hearts for a guide dog named Abel. A sleek and sporty black Lab with a gentle soul, Abel was the first guide dog puppy they raised. “Abel was a very well behaved puppy,” said Janie. “We routinely called him ‘Abel, The Wonder Dog’! He’s a thinker; many times when confronted with a novel situation, he would sit back for a minute and observe and take in the new information. Then, when he had processed the info, he would proceed.” This personality trait would end up serving Abel well as he returned to Guide Dogs for the Blind for official training, where he was later matched with his new partner, Vinay Billimoria. When asked what it was like to meet Vinay and see the pair together as team for the first time, Janie said, “This was our first time to raise a puppy, so we had not been through the process and didn’t know what to expect. Honestly, we were very nervous and thought ‘this is where we lose our dog.’ Then we met Vinay, this very personable and articulate young man and we realized that we were not losing a dog, but gaining another member to the family. Once we saw Abel and Vinay interact and how bonded they already were after only two weeks, we knew they were just meant for each other. Abel, instead of being crazy to see us, seemed more interested in having us interact with Vinay. Like, ‘Hey Mom and Dad, meet my new human!’” Ted and Janie have had the opportunity to interact with many GDB puppies through their puppy raising club Lonestar Guide Dog Puppy Raisers. “GDB’s breeding program is producing phenomenal dogs,” said Janie. “All of the puppies we have handled have been very intelligent, but they have each had their own unique personalities and ways of learning behaviors or solving problems. It is so enjoyable to be able to educate people about Guide Dogs for the Blind wherever we go.” Photo: Black Lab guide dog puppy Abel Infographics: 44% of puppy raisers surveyed have raised five or more puppies. 20% of puppy raisers have raised ten or more pups. 32% of California campus volunteers surveyed have volunteered for more than ten years. Marley & Me From Bruce Gilmour of Vancouver, BC “Yesterday was the halfway point of my two-week training program at Guide Dogs for the Blind. The first week, spent reviewing guide dog training principles and foundations, has been put into practice working routes in San Rafael. The six of us students that came together a week ago use today to rest, continue to bond with our guide dogs, and look forward to the remaining days set aside for ‘customized travel’ before returning home to lives that will continue to be enhanced and rewarded through a guide dog partnership. Notwithstanding the five-star residence where I am lodged as a member of the first training class to utilize the new facility, I am really feeling as positive as one can be for a number of reasons: I requested and have been matched with a beautiful and talented Golden Retriever, Marley. If that is not enough, my class instructor working directly with me is the same person that trained Marley over the past ten weeks! Our class of six, two first-time students and four re-train students, have come together to support one another as well as anybody could imagine. Guide Dogs for the Blind is clearly committed to the success of their dogs, the graduates, and the results of the team when they return home. My experience with my primary instructor has been as inspiring, personalized, and gratifying as any of my previous four guide dog training sessions. One of my fellow classmates is here from Chicago to receive her sixth guide dog. Together, our final week of customized work will be focused on aspects of traveling with our guide dogs that she and I both want to target: light rail, bus transit, congested sidewalks, busy intersections, and those crossings that have complex traffic light controls. The opportunity for us to do routes with our dogs in downtown San Francisco provides us with the circumstances to experience how our dogs work and evaluate a multitude of similar and demanding day-to-day conditions we will encounter when returning home. With the duration of the re-train session formally evolved to be a mere two weeks, the class size capped at six students, and the clever utilization of information technology prior to and after arriving to the campus, these changes have truly enhanced efficiencies and maximized my training goals. My experience has been professional, efficient, personalized, and I am very proud to be a GDB graduate. My thoughts would not be complete without sharing how each day there has been personal time spent looking back at the contributions my previous guides Kappa, Solomon, Arden, and most recently, Aurora, have made to my personal growth and quality of life. The journey thus far has been golden. With promise and hope as my wind, the journey will continue to be golden and will take me to places where I will continue to grow personally in partnership with my guide dogs. Thank you Aurora, Daddy loves you more than ever, and Mr. Marley, welcome on board. Please get comfortable and enjoy the journey!” Photo: Bruce Gilmour and Golden guide Marley Infographics: 97% of graduates surveyed are satisfied with the overall program at GDB. 93% of graduates agree they will return for a successor guide 96% would recommend our program to others Financials Unaudited figures. A copy of the audited financial statements for the years ending June 30, 2013 and 2012 are available at guidedogs.com Where Our Funding Comes From: Planned Gifts, 59% Contributions, 23% Investment Income, 14% Other, 4% How It Is Used: Programs and Services, 81% Development, 12% Administration, 7% Statement of Financial Position (in thousands) Temporarily Permanently Unrestricted Restricted Restricted Total 2012 Total $16,299 $1,557 $293 $18,149 $15.131 Dividend and interest income, net 4,305 159 - 4,464 4,501 Contributions 4,483 2,611 10 7,104 7,726 Other 1,236 - - 1,236 574 Net assets released from restrictions 6,734 (6,734) - - - 33,057 (2,407) 303 30,953 27,932 Revenue and Support: Bequests and trusts Total revenues and support Expenses: Program services 26,460 - - 26,460 25,938 Management and general 2,519 - - 2,519 2,010 Development 3,642 - - 3,642 3,533 165 - - 165 248 32,786 - - 32,786 31,729 271 (2,407) 303 (1,833) (3,797) - 712 - 712 (301) 8,884 297 - 9,181 10,614 Net unrealized (loss) gain 18,278 611 - 18,889 (17,942) Total other income (expenses) 27,162 1,620 - 28,782 (7,629) Capital campaign Total expenses Change in net assets from operations Other income (expenses): Change in value of planned gifts Net realized gain Change in net assets Net Assets, beginning of year Net Assets, end of year 27,433 (787) 303 26,949 (11,426) 277,621 8,884 9,447 295,952 307,378 $305,054 $8,097 $9,750 $322,901 $295,952 Statement of Financial Position (in thousands) Assets 2013 2012 Cash and cash equivalents $647 $5,407 92 9 1,662 2,956 Prepaid expenses and other assets 249 296 Note receivable 601 332 295,642 273,039 8,614 7,443 337 365 33,604 23,526 $341,474 $313,373 $3,622 $2,919 145 145 Obligations under annuity agreements 4,817 4,357 Loan payable 9,989 10,000 18,573 17,421 Unrestricted net assets 305,054 277,621 Temporarily restricted 8,097 8,884 Permanently restricted 9,750 9,447 322,901 295,952 $341,474 $313,373 Accounts receivable Bequests and pledges receivable Investments Planned gifts Deferred loan issuance costs, net Property, plant, and equipment, net Total assets Liabilities and Net Assets Liabilities: Accounts payable and accrued expenses Deferred revenue Total liabilities Net Assets: Total net assets Total liabilities and net assets Donors FISCAL YEAR July 1, 2012 - June 30, 2013 Your generosity allows us to continue to support our clients, our dogs, and our communities Soul Mates ($100,000 PLUS) Akin, Strauss, Hauer & Feld, LLP Combined Federal Campaign The DeLong-Sweet Family Foundation The William and Debra Gershen Foundation Hind Foundation Mrs. Vicki G. Jaffe Mrs. Betty White Ludden Petco Foundation Lois Seigal The ROMA Foundation Lillyan Tremaroli Heroes ($50,000 PLUS) Vicky and Marshall Berol Ruth Ann and Mark Dodson Audrey E. Hargis Hedinger Family Foundation Kiewit Infrastructure West Co. Andy & Ann Mathieson The McBeth Foundation Melvin and Geraldine Hoven Foundation Microsoft Employees, Family and Friends Month of Giving Natural Balance Pet Foods, Inc. Mr. James Oliver Mr. Terry Ray Claire Collins Skall Doug Unger Linda Von Rhine Partners ($25,000 PLUS) Anonymous Donor Mylo and Marion Charlston The Danford Foundation Pete Harman Mr. Jeffrey I. Joseph Len & Nancy Joseph Merial Wood-Claeyssens Foundation COMPANIONS ($10,000+) Alice Shaver Foundation Ames-Fluhrer Charitable Fund John and Erika Ammirati Sarah and Steve Anderson Anonymous Donor (2) Bailey Family Foundation Robert and Margaret Barbour Mrs. Roland Barthelemy Mr. William C. Benner Bergen Foundation Howard Boroughs Boston Properties Eloise Bouye Joan and Stanley Boyd Bruce and Barbara Boyles Carolyn R. Buehner Timothy Carver Susan and Raymond Cherry Gil and Lynne De Vincenzi The Deaver Phoenix Foundation David Elliott Express Employment Professionals Melvin Federlein Kathy A. Friebel Thomas J. Furlong & Elizabeth A. Gard Karen Anne Gardner Sally Gidaro The Grainger Foundation Noah and Raylene Groth Hair of the Dog Brewing Co. IBM Employee Services Center Andrew Jensen Warren and Cherie Johnson Mr. & Mrs. James and Sara Jungroth Emily G. Kahn Larry & Jan Kelly Monica Krick Catherine M. Kruttschnitt L. A. Southwest Guide Dog Raisers Marmot Mountain, LLC Charles N. Mathewson Charitable Lead Trust Linda McLain Tom and Maureen McMullen Mercer Health & Benefits LLC Dr. C. Larry Mitchell & Dr. Charlen S. Mitchell Deborah J. Neff Northern Nevada Foundation Margaret H. Peters Phoenix Guide Dog Raisers, Inc. Phoenix Lubrication Services, Inc. Poindexter Foundation, Inc. Poznanski Family Foundation Donald and Janice Provan Mr. & Mrs. Benjamin Ramirez Gregory and Linda Rice Ron Richardson & Kathy Leathers Richter Farms Larissa Roesch & Jason Crethar Mr. & Mrs. Koerner and Sandy Rombauer Jim & Shirley Santiago Dr. Scholl Foundation The Seattle Foundation Wallis Smith Mrs. Carol M. Spivak Suburban Chevrolet The Edward and Romell Ackley Foundation Bonnie B. Torres Elaine Wilderman Jean Ho Woo Mrs. Barbara E. Yeager Margaret Zivelonghi Friends ($5,000 PLUS) Ahnu Footwear AJA Foundation Alaska Airlines Donna Alger Anait Foundation Ginger and Don Anderson Ann Taylor Anonymous Donor(3) Arizona Community Foundation The Bandai Foundation Anita A. Blau Boyd Family Vineyard The Robert E. & Adele M. Boydston Foundation Janet Brown Ann Burchill Julie Burnet Ms. Maxine Busby Callan Associates Cameron Foundation Chevron Humankind Matching Gift Program CloudStar Corporation Cognex Corporation Mr. Robert Cresta Edgar and Judy Creswell Delta Gamma Foundation The Julia Sterns Dockweiler Charitable Foundation Dodge & Cox Doug Maddox Family Fund Eaton Vance Management Elerding Family Foundation Employee’s Community Fund of the Boeing Company Donald and Katharine Epstein Bee Fletcher Fraternal Order of Eagles of Ogden Utah Dave & Susan Gerke Barbara J. Gicquel Robert and Margie Giles Godric Foundation Gonsoulin Charitable Trust Mr. Greg Goodwin Margaret Greene Karen and Robert Griffith Grosvenor Capital Management LP Guiding Eyes of Clark County Fred and Gail Hardy Connie Hawkins Mrs. Diana Hirzel Honey Pot Fund of The Oregon Community Foundation The Eleanor Hutchinson Parker Foundation, Inc. Jake’s Out of Sight Faith Foundation Fund Robbie and Renee Janosch Kerby Family Foundation Cal & Maureen Knight Joanne Kok Amy and Erik Lacy Lawrence Livermore National Laboratory Walter M. Lewis Family Foundaton The Robert and Grace Liming Charitable Fund Marc Glassman, Inc. The Margaret Thiele Petti Foundation Rick J. Martellaro Terri McCarthy The McDonald Family Foundation Mesirow Financial Mr. & Mrs. A. E. Michelbacher Dixie Monkhouse Jim and Joyce Morris Steve and Betsy Moulds John and Helen Newton Caron Ng The Northern Trust Company Northwest Natural Gas Company Donna O’Connor Sue & Chet Oliver OnPoint Community Credit Union Cathy Overmyer & John Moffitt Pacific Office Automation, Inc. Robert and Valerie Peebles Bill & Barbara Peterson Jean Phillips & Edward Zuk Portico Mrs. Matilda Price William L. Price Q&V Peterson Charitable Foundation Tamah Roby Rosalind Schwebel Trust Michael Ryan The Schultz Foundation Mr. & Mrs. Jack Scott Sewell Village Cadillac Silicon Valley Bank Amy Simmons Frans and Fred Simson Stephanie Sloan Mr. Steve Smith Southwest Florida Community Foundation Blair and Gerald Stratford Keith Sutton The Cliffs Resort LLC The Warren Foundation Mrs. Katrin Theodoli Mrs. Peri N. Urvek US Bank Charitable Services Group VIP3 Beverly Graham Voelker Wantful, Inc. Patricia and Edward Whitehead Buddies ($1,000 PLUS) 55 Degrees - Premier Wine Storage & Concierge Svce Alex Aal Beth and Joe Aaron Glenn E. Abbitt AGA, Inc. Joe and Ellen Aguirre All-American Printing Services Etta Allen A-Log Inc. Cynthia Alto Jones Photography American Century Investments American Metals Corporatio Amgen Fdn. Matching Gifts and Staff Volunteer Programs Mrs. Marcia S. Anderson Kathy Andre Philippe Andre & Jill McAlpine Anonymous Donor(5) Antelope Valley Guide Dogs Arbor Grove Farms, Inc. Dolores Arias Arizona Biltmore Colette and Andrew Arvidson Bob & Jeanne Atkinson Tom Atwood Mrs. Arlene G. Austinson Avenue of the Giants Marathon B&B Auto Services, Inc. B&H Industries, Inc. BAARK (Brea Area Adult Raisers Club) Dr. & Mrs. Robert A. Bailey Bev Bain Fred and Joan Baker Bank of America Matching Gifts Program Mr. Jack Barker Mrs. Mary Barlow-Michele John and Colleen Barnes James Barta Sandra A. Barton Robert and Mary Basso Michael and Susan Bates Marikay Batina Clifford & Loretta Baughman Melinda Baum Bay Hills Capital David and Nora Beach Beaver Creek Cooperative Telephone Company Linda Bebault Linda & James Becker John and Camille Behrens Wilford H. & Janice E. Belknap Fund Julie and Marco Benassini Howard and Ruth Benedict Janet and Ron Benjamin Mrs. Joan Benson Stan and Joann Benson Carl and Jeanette Bessent Christopher Bias Bette F. Bielefeldt Marilyn and Donald Bilderback Mark and Gayle Bittner Mrs. Dawn Y. Black Suzanne Blake & Michael Miller Elizabeth Blank Craig and Cathy Blankenstein Mr. & Mrs. Richard A. Bobb Martha Boccalini & Heino Nitsche Tim Bogan & Richard McCarthy Walter and Carol Boice Elaine G. Bonnington Melinda F. Booth Boston Market Co Sarane T. Bowen Mary Ann Bradbury Mike & Deena Bragg Meredith Bressie Ms. Ingrid Brett Linda and Rex Brittsan Roberta Brookin Betsy W. Brooks Candace Brown Charles and Jan Brown Kathryn Brown Marilynne Brown Scott and Ana Cristina Brubaker Ceci Brunner-Pierce Mrs. Blake H. Bruun Bernard and Sharon Buetow Randy Builder Mrs. Anne Buntin Jerry and Marilyn Burke Linda Burley Butler Family Foundation Sigrid and Robert Button Cain Vineyard & Winery Mr. & Mrs. Robert P. Callaghan Cameron Park Lyon’s Club The Campbell Foundation, Inc. Karen Carbon Jamie and Tony Carr Maureen Casey & Marlin McKeever Martha J. Cazenave Ralph and Caryl Cechettini The Cella Family Foundation Elizabeth Cella Cemex Foundation, Inc. Kenneth and Carole Cerreta Megan Chambers Glenn Chaney Mr. Sean Shih K. Chang Dr. Gerald Chapman Mr. Le-Land Chase-Meadows Harry and April Chen Mary Cheney Craig and Kim Cherry Dan & Carissa Cherry Ruth Chesko Dr. Laurie E. Christensen & Dr. Colin Ma John and Kathleen Christiansen Richard H. C. Chun & Nancy K. Peterson Church of Religious Science Thomas Civitello Lanice Clark Mike & Tracey Clark Clementina Clemco Group Services, Inc. Click and Pledge CNI Puppies Jed & Bobbie Cohen Dr. M. David Cohen Colorado Alumni Chapter Ruth Conley Mrs. Jacqueline R. Cook Michael and Diane Cooper Mrs. Marion Cope Bob & Barbara Cosby Kathleen Cotta & Nikki Justino Anne Cotton Craig Realty Group - Woodburn, LLC. The Crary Foundation Nancy Crawford Katie Crocker Donna J. Cromer Mrs. Priscilla B. Cronin John and Kathryn Cross Shawn Crouse Stan and Julie Culver Dick & Betty Currie Tamara and Gary Currier Rodney and Gretta D’Acquisto Ms. Janice I. Dailey Anthony and Julie D’Amante Harriet Dana Don & Jeanne Dana Caryl Dani Charles and Roberta Daniel William and Sonja Davidow Cheryl and Bill Davidson Mr. & Mrs. Donald W. Davis Dwight and Glee Ann Davis Mr. & Mrs. Gregg Dawley Mildred Day Elizabeth De Cuevas James and Jean Deitz Roland and Susan Dell Mr. Stanley J. Devincenzi Ann B. Dey Jim and Marilyn Dickman Craig and Stephanie Dietrich Mary Dinday Mrs. William H. Doheny Peter and Linda Dooley Robert and Dorothy Doss The Douglas J. & Geneva H. Fife Foundation Robert Dove Tom & Donna Downham Ms. Linda Doyle Barbara Drake Mr. Jeff Dresser Rudy & Courtney Driscoll Matt Durak Jane Dury Noel Dybdal & Paul Lutes Ann Dyer Susan H. Dylo Joyce Dzincioloski Hakan and Marie Edstrom Pete & Mary Jo Egus Greg and Stephanie Ehlers Joseph K. & Inez Eichenbaum Foundation Kathryn Jeanne Ekle Elk Grove Puppies with a Vision Rick and Betsy Ellingson Rose A. Ellison Employees Community Fund of Boeing Portland Mr. & Mrs. Jerry Enneking Rich and Susan Eppendorfer Salvador and Diane Escobar Jeff & Becky Etten Cindy and Jim Evers The Eye Institute of Utah, Inc. Eyes for Others Ms. Shirley S. Fairchild Susan Fenn Ferndale Lions Club Don & Odette Finn Scott B. Fischer & Anne L. Touloukian Bernard and Marsha Fisher Suzanne Woods Fisher Molly Fleischner Alessandro Fonzi-Cruciani Marty Forsmann Kay and Joe Foster Fountain Valley Women’s Club Marcia L. Francis Frank Frand Mrs. Marlene A. Furniss Wayne and Sarah Gabel Brian and Alice Garcia Janet Gardner Susan Garlick John Garofalos GE & MF Goehring Charitable Trust Ms. Kathryn Geduldig Fred and Marice George Marcel and Joanne George Philip and Monique Gevas Gideon Hausner Jewish Day School Myrven and Beverly Gift Give With Liberty Linda and Dale Glasser Anthony and Shannon Gleckler Gold Rush Guides of Sacramento Mrs. Jennifer Goldstein Ms. Mary Elena Goodan Goodrich/ Rohr Employees’ Will-Share Club Grace Rapinchuk Charitable Foundation Inc. Geoff Grace Katherine Graham Grand Chapter of Oregon, O.E.S. Traci and Michael Graves Phil & Subie Green Evelyn Greene Frances Greene Henry Greenleaf & Andrea Molberg Kent and Paulette Greenwald Carl and Faye Gregory Jean Gress-Gordon Jeff and Jeannie Gretz Greystone West Company Julie Grialou Bob Gribben Gary and Linda Grice Nancy Griffith Carolyn M. Grimm Groupon Verle and Carolyn Grove Ardis Grunow Carlo and Lori Guariento Guggenheim Partners Asset Mgmt. Inc. Leslie R. Guggenheim Dr. Vicki J. Gutgesell Donna Gwin Dr. Tricia V. Hall Jerry and Judy Hamilton Mary G. Hamilton Mr. & Mrs. Robert L. Hamilton Marian E. Hanley Mr. & Mrs. Allan G. Hanson Patricia Harden Greg Hardy Ms. Dorothy Harkness Diane Harper Gena Harper Harrah’s Harvey’s Lake Tahoe Matthew Hart Gregory and Kathy Harwell Sally Hathaway Mark Hayter Mrs. Louise Hearne Nicole & Bart Heater The Heathman Hotel Laura and William Heckathorn Corinne Hedrick Mr. & Mrs. John Heim Michelle Helling Heather Henderson John E. Henion Herman Charitable Foundation Bonnie & Tom Herman Hewlett-Packard Company Foundation Scott and Nancy Highton Laura Hill Mr. Richard N. Hill Hilton Los Cabos Beach & Golf Resort Carolyn C. Hindes Rachel Hinerman Mr. Wulf Hirschfield Kristin Hite Shannon Hodges Mr. Holly Hollywood Dog Obedience Club Ms. J. Marilyn Holstad Ken Holstein & Marge Jones Steve Holwell Hood & Strong LLP Mr. & Mrs. John B. Horton Jr. Pam & Jim Howard Dr. and Mrs. Maynard Howe Ms. Vera Jane Howley Melissa and David Hudson Mr. James V. Huhn Humboldt Roller Derby Mr. & Mrs. Richard K. Hunt Hunter Fund Ned and Mary Anne Hutchins I.O.O.F. Sequoia Lodge No. 14 Lori Ingrum Invesco Ipsos Loyalty Gary Irwin Katharine Irwin Larry and Cindy Iser Ms. Cheryl Ivill Mr. & Mrs. Ravi Jacob Ann W. Jamison & Joy E. McBride Mrs. Heather H. Jansen Esq. Camille and David Jassny Virginia Jenkins Judy Johnson Karen Johnson Brenda Jue JustGive Mr. Norman Justman Bob Kaliski & Linda Nelson Mr. Raymond Kaliski Mr. Arthur Kane Donna Karnofsky Paul J. Kasparian Bert & Alice Katzung IsAbelle Keller Edmund Kelly Robert & Maria Kelly Vickie and James Kennedy Bob Kenny George and Gail Kerscher Heather Killough King County Employee Giving Program Gail and Thomas Kingsley Kiva Tea Spa Terry Klarich Betty Ann Kniesche William V. Knight & Ann Nance Gerald A. & Karen A. Kolschowsky Foundation Inc. Glenn and Susan Kral Merle and Pearl Krantzman Ron and Deborah Krantzman Ann and Daniel Kreyche Catherine Krupka Mr. Richard Kulik Allison Kvikstad Leonard and Sara Lafrance James and Elizabeth Laible Lakeside Foundation Velaga Lakshmisubrahmanyam Paul Lamphere Chet and Laurie Lane Larry Lane Stuart and Barbara Larson Latitudes Mr. & Mrs. Tom and Barbara LaTour Mary Jane and Rich Laufenberg Mary Lavine The Leavitt Family Trust Bonnie Lechner Lee H. & Marion B. Thompson Foundation Do Lee Judith Lee Aaron & Karen Lee Ann M. Lehman Leslie Family Foundation Mair Lewis Stephen Lewis Judith Primm Lewy Mr. & Mrs. Wolfgan Linnenbach Gary and Leslie Little Thomas W. Little Littler Mendelson Foundation, Inc. Peter & Tina Locke Jim Logerquist and Nancy Nevins Loomis Sayles & Co. Denise Loomis Mr. Stephen T. Lopes Mary Kay Lopez Warren & Susan Lortie Robert and Judy Lucas Lucky Limo & Towncar Service, L.L.C. Luxe Sunset Boulevard Hotel Mr. Patrick Maas Tom Mackey Ms. Patricia A. MacLaren Kathy MacVarish Macy’s Northwest Dr. Robert Magoon Debra Mailman Major Creek Cellars Susan Mangis Marquis George MacDonald Foundation, Inc. Marsh Inc. Richard Marsolais & Christopher Julien Mr. James Martin Patrick J. Mascarella Karen Mason Pat and Victor Massagli Ruth Harriet Mathebat Memorial Fund Jennifer Mayol Dr. Timothy McCarthy Sue McClelland Christine McConnaughay Don and Judy McCubbin Sue and Dave McDonald Joan McFadden Linda McKenzie Cheryl P. McLemore Joanne Mechling & Scott Lee Richard Meese & Liz Christensen Sarah A. Meier Meiklejohn Elementary School Carole Mendoza David Mercer Mae D. Mercereau Lauretta Merchant Carrie Mesches Dr. Jeremy C. Mesches Denise Miller Dolly Miller Peter and Janet Miller Rudi and Jean Milpacher Megan and Alex Minkiewicz Mr. Wayne R. Mitchell Nolan and Trudy Miura Mr. Sidney F. Mobell Jack and Carol Mohalley Ms. Jaime Mollas Monterey County Guide Dogs Steve Moore Gerry and Norma Ann Morrell Mr. Alistair D. Morrison Stephen Moskowitz Thomas and Karolyn Moyer Mr. & Mrs. Thomas Mueller Mrs. Justine J. Nathan Mrs. R. Katherine Nathan Peggy Neal Irva H. Neff Janet Neff Margaret J. Neff Neiman Marcus Union Square Jack & Tee Nelson Lyn Nelson Peggy A. Nelson New Leash on Life Nexen Petroleum U.S.A. Inc. Elizabeth Nickerson Mr. John S. Niendorff Tammy Nishimura Nissenson Family Fund Kris and Robin Nordberg Lou Nordyke USMC Ret. Norfolk Lions Club North Forty 4-H Club North Hollywood Church of Religious Science Mr. & Mrs. George W. Nowell Esq. Tom Nutter Oakville Ranch Vineyards Edna O’Connor Kevin and Rita O’Connor Kerry Ann Odell Stuart Odell Andy Oksner Omega Nu Charity Account Orchards Evergreen Lions Jeff & Valerie Ormont Mr. Edward O. O’Rourke, IV Rick and Cathy Osgood Abe and Christine Ostrovsky P & C Construction P.G. Molinari and Sons Inc. PacifiCorp Marci Palatella Ms. Marla Palish June Palmer Panera Bread Bob & Deb Pangrazi Sam & Mandy Parke Bill & Patricia Parker Mrs. Michele Parsons Christopher Pascale Patz & Hall Winery Larry and Ann Payne Bill Pearson Carolyn Pedone & John Rose Herta Peju Paul and Elaine Pennington Jennifer Perez Pet Emergency & Specialty Center of Marin Daniel and Lisa Peterson Heather Peterson Mr. & Mrs. Charles M. Pettis Frank Phillips Phoenix Suns Charities, Inc. Edmond and Mary Pierczynski Placer 4for2 Guides Peter & Martha Plante Mary L. Polo Port Madison Enterprises Roger and Joan Porter Barbara Potts Catherine Potts Nancy V. Powell Cheryl E. Pozzi The Prescott Hotel Mr. & Mrs. Gordon Prewitt The Princess Cruises Community Foundation Gillian Printon Dennis Pritchard Carol Pukli Jeanne Pyne Michael D. Quinton Gopalan Raman Dr. Amy Randall Renee Rasmussen & Michael Broadhead Hadas Rave John Rawlings Mel & Linda Ray The Reichert Foundation Mrs. Ilka Reilly Ronald and Barbara Reinhardt Kelli and Don Reiter Patrick Remolacio Michael Remsing Robert & Jean Rex Alan Riordan Linda Robertson Florence Rocks Kevin Rolland-Thompson Rombauer Vineyards Patricia Roth RP Diamond & Gold Imports Delores Rudd Donna and Ken Russell Mrs. Mary C. Sandage Harleigh and Barbara Sandler Susan L. Sandlin & Richard Johnsen Nancy Sangster Marius Sapkus Mrs. Joan G. Sargen Bille Sarzin Kathy Saterdahl Terry Ann Saurmann Charlene Savage Ted & Susie Schaefer Dick and Marsha Schalk Margaret Schauer Judy Schector Gerald A. Schetter Mr. Eberhard Scheuing Harold and Arlene Schnitzer CARE Foundation Michael and Margaret Schroeder Ira and Beverly Schulman Paul and Joanne Schweibinz Judy Seaman Second Opinion Administrators Craig and Stephanie Sedmak Lt. Daniel M. & Mrs. Carrie M. Seigenthaler Pollie Sengstake The Shamrock Foundation Kevin and Connie Shanahan Timothy Shapiro Shasta Eyes For Freedom JoAnn Shaw Elaine Shay Joseph J. Shea & Beverly Z. Krikorian Sue and Doug Sheehan Jeanne L. Sheehy Siena Restaurant at The Meritage Resort & Spa Ed & Denise Silicani Elaine Simmons John and Suzy Simmons Lucille Ellis Simon Foundation Marilyn Singleterry Mr. & Mrs. Richard H. Sjoberg Susan Sjordal Geoffrey Skidmore The Sloan Foundation Mr. James N. Smith Nellie M. Smith Tony Smith & Dayna Salter Victor and Kathleen Smith Sniff Dog Hotel LLC Susan Snow Solid Gold Foundation Cari Sommer Bob & Cindy Sonnenberg South Bay Guide Dog Puppy Raisers Southern States Educational Foundation Inc Sam Spagnolo Spicola Family Foundation Mrs. Ingrid Spies Mr. & Mrs. Gary R. Spratling Colleen Spurgeon Anna St. John Standish Mellon Asset Management Company Howard M. 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