TODAY’S FACILITIES MANAGER AND TECHNOLOGY CLIFF HOCKING What is Facilities Management? SAFMA defines Facilities Management as "an enabler of sustainable enterprise performance through the whole life management of productive workplaces and effective business support services". What is Technology? The Oxford English Dictionary defines Technology as “knowledge or use of the mechanical arts and applied sciences". Demands on the FM Industry End users want and demand more Suppliers need to up their game Technology changes and the workspace Governance and social responsibility requirements Traditional Application Architecture Based on a BoB Strategy Moving to E R P Integrated Facility Management Structure Real Estate and Plant Maintenance Structure Integrated Real Estate Life Cycle Management Integrated Real Estate Life Cycle Management Acquire… Integrated Real Estate Life Cycle Management Maintain… Integrated Real Estate Life Cycle Management Dispose… Core Real Estate Processes Based on building/structure types & ownership categories Core Real Estate Processes Owned Services… Core Real Estate Processes Optimisation… Facility Management Cost Reporting Thank You I hope that you found the presentation informative. If you require further information, please feel free to contact me. Cliff Hocking Tel: 011 315 0151 Cell: 082 411 2824 E-mail: chocking@mweb.co.za