Business Review The BID was established in 2014, and since April has been working hard to help drive and develop the economic prosperity for Kendal in partnership with other stakeholders. 2014 for us has been about trying new things and working collaboratively with other stakeholders, both for events and schemes for 2014, but also for planning for a sustainable future. 2015 will see some flesh go onto the bones of projects that have been bubbling away in the back ground such as customer profiling, developing more parking schemes, utilising technologies, marketing Kendal jointly and growing our festivals and activities. Below are a few questions, please give us your views so that we can both learn lessons but also take on board your feedback. Business Name (optional) Overall how was trade in 2014 vs 2013? Overall how have you found footfall in 2014 vs 2013? In general by how much do festivals add footfall and commercial activity to your business? Do you feel that internet shopping is affecting your business? Do you have your own Web site? Is it transactional? Please provide us with your web/ twitter/ email address so we can update our records. If you trade on a Sunday how did the parking all day for £1.20 on Sunday in October and November affect you? Do you have any ideas that you would like to see the BID implement in 2015 that you think would help trade? (For example marketing ideas, festival ideas, competitions, bus services etc) Business type Do you have a loyalty scheme/ reward scheme? How do you think Kendal BID could support the evening economy? Do you collect customer data? When was the last time you reviewed your business tangible costs? (Telephone/ utilities etc) Would business training be something you would be interest in? (i.e HR, Driving sales, Customer service, Visual merchandising training and social media) Do you use Social media to market your business? Do you follow Kendal BID on Social Media? Do you follow Kendalmintplus on social Media? How do you travel to work? How do you feel about the outlook for business in 2015? Thank you for your time, please return this to Sarah Williams on Sarah@kendalbid.co.uk PLEASE HOLD 4TH MARCH IN YOUR DIARY FOR A BUSINESS GET TOGETHER- BEHIND THE SCENES WE HAVE BEEN WORKING REALLY HARD AND WELCOME AND NEED YOUR OPINION. PLEASE HELP BY COMING AND FINDING OUT ALL ABOUT IT. MORE DETAILS TO FOLLOW