APS 5 Information Management
and Technology Group:
Information Communication
Technology (ICT)
Position Title
Multiple ICT Roles
Classification
APS Level 5
Vacancy Type
Ongoing/Non-ongoing
Job Family
Information Communication Technology (ICT)
No of Vacancies
Several
Identified or Special
Measures Position
N/A
Group
Information Management and Technology
Location
Canberra only
Security Requirements
Protected security clearance required.
Please note: successful candidate(s) not currently holding a security
clearance at the level specified, will be required to undergo a security
assessment immediately upon being employed in the new position(s).
Information about the Department of Social Services
DSS is the leading Australian Government agency in developing and delivering social policy
and we are committed to improving the lifetime wellbeing of people and families in
Australia. Almost everyone in Australia is, at some point in their life, touched by what we do.
As one of the largest Australian Government departments, DSS manages approximately
one-quarter of the Commonwealth Budget and is responsible for administering payments
and programmes totalling almost $120 billion per year across a wide range of subject areas.
Our policies and services look after families, children and older people; support people to
participate economically and socially in Australian society; enhance the independence and
wellbeing of people with high needs; provide a safety net for people who can't fully support
themselves, foster a cohesive community; and promote civil society.
We are looking for motivated, skilled and capable APS 5 and 6 officers who want to make a
difference and contribute to the work of our already diverse Department.
The Department is committed to supporting the employment and career development of
people with disability. Applicants who opt in to the APS RecruitAbility scheme and meet the
minimum requirements for the vacancy will progress to a further stage in the recruitment
process.
We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique
knowledge Aboriginal and Torres Strait Islander employees bring to our workplace, policy
development and service delivery. We welcome and encourage applications from
Aboriginals and Torres Strait Islander peoples for vacancies in the Department.
Description of the role
The Information Management & Technology Group (IMT) provides and manages the delivery of
high availability and high quality Information and Communications Technology services to the
Department of Social Services. Activities include but are not limited to:
 ICT applications development and support;
 Database administration & development;
 Research and data services;
 Corporate ICT system support
 ICT business support;
 ICT Business Analysis and Project Management;
 Reporting standards and management reporting for programmes; and
 ICT operational, desktop and infrastructure services.
Desirable
Ideally you will have relevant qualifications, and/or demonstrated experience in the ICT
industry.
Broad knowledge of department’s systems functionality and the department’s business and
operations.
Knowledge of system current industry-accepted hardware and software products including
general features and capabilities, and industry standards for usability and accessibility.
Detailed understanding of following:
 Project management practices and methodologies;
 Quality management principles and how they are applied when managing projects
and programmes;
 Risk management principles and how they are applied when managing projects and
programmes; and
 Internal and external governance requirements that may impact on the project or
programme and/or outcomes.
Detailed understanding of system testing, including:
 The software development lifecycle;
 Test tools and Testing of Information Technology solutions;
 Testing concepts, principals and methodologies; and
 Departmental test methodologies, strategies, policies and procedures.
Knowledge of relevant programming languages and tools and current industry systems
development methodologies (SDMs) and broad knowledge of relevant local SDM.
Detailed knowledge of vendor product direction, organisational policies on internal and
external client relationships and the role of stakeholders and the degree of stakeholder
involvement.
Detailed knowledge of current industry system development methodologies, platforms and
applications and relevant sections of legislation relating to recordkeeping e.g. Archives Act
1983, Privacy Act 1988 and the Freedom of Information Act 1982.
Assessment Criteria
The following criteria reflect the competencies required to effectively perform the duties of the
positions.
Please note: If you wish to apply for more than one role please address the specific
selection criteria for each one separately.
Criteria specific to role
ICT Aged Care tester
You must also address the three mandatory criteria, see below - Criteria relevant to all
positions.
Contact – Sally Monck 02 6146 4153
Criterion 1
Demonstrated experience in software testing including deriving test cases through the analysis
of business requirements obtained from documented and undocumented sources.
Criterion 2
Demonstrated experience in executing test cases (both planned and exploratory) and analysing
results.
ICT Release Coordinator
You must also address the three mandatory criteria, see below - Criteria relevant to all
positions.
Contact – Susan Paul 02 6146 3857
Criterion 1
Data Warehouse change and release management experience in a complex IT environment
Criterion 2
An understanding of and experience with ITIL service management and the system
development lifecycle
Backup Administrator
You must also address the three mandatory criteria, see below - Criteria relevant to all
positions.
Contact - Neil Stehr 02 6146 1755
Criterion 1
Demonstrated experience with Windows Server administration.
Criterion 2
Demonstrated experience with VMWare tools & system backup.
Aged Care ICT Service Desk Assistant Team Leader
You must also address the three mandatory criteria, see below - Criteria relevant to all
positions.
Contact – Dayne Da Pozzo 02 6146 1109
Criterion 1
Demonstrated experience within a client focused service environment such as a Service Desk
and the ability to manage difficult situations with patience and diplomacy.
Criterion 2
Demonstrated experience providing ICT application support, specifically applications that are
developed within Lotus Notes , Siebel and .Net based technologies.
.NET Developer
You must also address the three mandatory criteria, see below - Criteria relevant to all
positions.
Contact – Monique Morgan 02 6146 1965
Criterion 1
Demonstrated experience with the .NET framework 3.5, ASP.net, SQL Server 2005-2012 and
Windows Services and C# and VB.net skills or mobile application development experience
Criterion 2
Working knowledge of agile development methodology.
ICT Project Administrator (X 3)
You must also address the three mandatory criteria, see below - Criteria relevant to all
positions.
Contact – Martin Rowe 02 6146 6108
Criterion 1
Good knowledge of Project Management methodology (PMBOK, Prince 2 etc.) and
demonstrated experience in a Project Management Office.
Criterion 2
Demonstrated experience with scheduling and mapping of dependencies.
Criteria relevant to all positions
Criterion 3
Organisational and time management skills, including ability to work under pressure to tight
deadlines.
Criterion 4
Well-developed written and oral communication skills, sound liaison and interpersonal skills with
the capacity to build strong relationships with team members and stakeholders.
Criterion 5
A proven ability to work as part of a team and/or to lead and inspire team members to achieve
quality outcomes.
How to apply
To apply visit Randstad
Contact Officer
For further information or assistance, please call the specific contact officer for the position
or email recruitment@dss.gov.au.
Notes
Will interviews be conducted?
Interview may or may not be conducted.
Will extensions be given?
Extensions will not be granted for this round of recruitment
Referee Reports
Provide two names and contact details.
Applications Close: 11.59 pm Friday, 10 July 2015.