NYCT Learning Lab: Leveraging Opportunities in Healthcare Reform
Your Organization’s Most Important Assets and Capabilities for the Evolving Healthcare Environment
Reflecting on this session’s presentations and Intranet resource materials, review the following categories of assets and capabilities that your organization might continue to offer or build on in the evolving health care environment.
 Fill in the information about your organization.
 Highlight those assets and capabilities that you think may be most important for the roles your organization might play in the evolving healthcare environment.
 Asterisk those you want to consider strengthening or expanding for your organization‘s roles in the evolving healthcare environment.
This resource is available for download at http://www.nycommunitytrust.org/GrantSeekers/Overview/HealthCareReformLearningLab/tabid/924/Default.aspx. Accessible with username: NYCAF password: L4bResource%
SERVICES and PROGRAMS
Services
List services, note any unique aspects of the
delivery model, and indicate licensure, as well
as approved programs, if any
(e.g., Article 28, 31 and/or 32, HCBS, PCMH
Level, PACE)
Catchment/
Target Areas
Identify
neighborhoods,
boroughs, etc.
Target Populations and
Patients/Clients
Specify for each target
population, numbers and
demographics of adults and/or
children served annually
Linkages/
Partners,
including Health
Homes, PPSs,
HARPs, IPAs, and
coalitions
Funding
Sources/Contracts,
including MCOs, MLTCs,
PPSs, HARPs, and
foundations for each
service/program
Outcomes
Indicate measures of
effectiveness
Health and Mental Health Services and Programs
Primary Medical Care
Specialty Medical Care
Oral Health Care
Substance Use Treatment Services
Harm Reduction Services, including
syringe exchange
Mental Health Treatment Services
Crisis Services, including mobile,
short-term and intensive crisis
respite
Psychosocial Rehabilitation (PSR)
Community Psychiatric Support and
Treatment (CPST)
HIV and Other Testing and
Counseling
Markowitz Consulting / Hartstone Consulting Page 1
Services
List services, note any unique aspects of the
delivery model, and indicate licensure, as well
as approved programs, if any
(e.g., Article 28, 31 and/or 32, HCBS, PCMH
Level, PACE)
Catchment/
Target Areas
Identify
neighborhoods,
boroughs, etc.
Target Populations and
Patients/Clients
Specify for each target
population, numbers and
demographics of adults and/or
children served annually
Linkages/
Partners,
including Health
Homes, PPSs,
HARPs, IPAs, and
coalitions
Funding
Sources/Contracts,
including MCOs, MLTCs,
PPSs, HARPs, and
foundations for each
service/program
Outcomes
Indicate measures of
effectiveness
Health and Mental Health Services and Programs (continued)
Developmental Disability Services
Case Management
Care Management
Home care
Tobacco cessation
Other
Housing
Shelters, including emergency and
transitional shelter
Transitional housing
Supportive housing
Housing placement and other
services
Other
Employment
Pre-vocational Services
Transitional Employment
Intensive Supported Employment
(ISE)
Ongoing Supported Employment
Other
Markowitz Consulting / Hartstone Consulting Page 2
Services
List services, note any unique aspects of the
delivery model, and indicate licensure, as well
as approved programs, if any
(e.g., Article 28, 31 and/or 32, HCBS, PCMH
Level, PACE)
Catchment/
Target Areas
Identify
neighborhoods,
boroughs, etc.
Target Populations and
Patients/Clients
Specify for each target
population, numbers and
demographics of adults and/or
children served annually
Linkages/
Partners,
including Health
Homes, PPSs,
HARPs, IPAs, and
coalitions
Funding
Sources/Contracts,
including MCOs, MLTCs,
PPSs, HARPs, and
foundations for each
service/program
Outcomes
Indicate measures of
effectiveness
Social and Other Services and Programs
ATI services
Prison and reentry services
Eligibility screening/enrollment for
health insurance and other
benefits
Food Banks/Meals
Life skills and wellness programs
Violence prevention and intervention
Legal services
Community centers and drop-in
programs
Patient and family caregiver
education
Outreach to recruit and retain in
care
Medical and non-medical
transportation
Translation services, including
services for deaf persons
Nutritional education and counseling
Childcare during service provision
Youth programs, including preschool, after-school, and college
and career readiness programs
Adult education programs
Other
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MANAGEMENT and ADMINISTRATIVE CAPACITIES
Descriptions of Important Characteristics
Staff and Staffing Capacities (with appropriate specifics, such as numbers, demographics, locations, specialties, and training)
Case managers
Care managers
Patient navigators
Peers counselors, educators and/or advocates
Cultural and linguistic competencies
Staff training programs
Research, evaluation and outcomes expertise
Marketing and communications expertise
Other
Organizational Positioning
Reputation
Connections with community leaders and other
influential people
Respected Board leadership
Other engaged volunteers
Other
Information Technology
Electronic Health Records (EHRs/EMRs)
Patient/client tracking systems
Electronic billing systems (Medicaid and other)
Budget tracking and analysis systems
Other
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