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Experience
the difference
Consumerisation of IT
Peter Deane Enterprise Architect
Consumerisation Is An Exploding Trend
92 million computers were sold in the last quarter
of 2010 but more than 100 million smartphones
were sold within the same time frame
Insurance Company Introduced BYO for mail sync
Bank offering BYO stipend
Airline using slates for flight planning and
forecasting
Pharmaceutical issuing slates to 40,000 sales employees
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Multiple Innovations Coming Together
Data
explosion
Natural
interaction
Social
computing
Ecosystem of
computers
Cloud
computing
Pervasive
displays
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Ubiquitous
connectivity
Business and Social
Worlds Collide
Integrated social tools and applications
Integration with
external social
networks
Internal social
computing
tools
Online meetings
Social networking
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Presence & IM
Voice & video
Pace Of Change Incapacitating
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Leaving us Somewhere between progress and paralysis
-a kind of no-mans-land…
‘under dispute between parties that leave it unoccupied due to fear or
uncertainty’
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Agree A Vision
• Unified Login•
Domain users/partners/users with web identities
•
Two factor authentication/device type/OS version/Location-all available for
authentication. Any platform cloud or on-premise and Information as a platform across
cloud and devices
• Unified access-
• Unified management:
•
User centric management/Governance model for consumer devices/flexible application
delivery tied to users/telemetry across all devices on premise or in-cloud
• ‘Follow me’ stateful workflow
• Developing ‘spaces’ on devices
• De-emphasise applications and emphasise tasks and work
state persistence
• Hybrid consumer and business synchronisation experience
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Balance the forces
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Take Some Practical Steps
• Build a Different IT Capability or Risk Becoming
Irrelevant
• Assess your users
• Understand content and information sensitivity
• Recognise device types and application needs
• Define the criteria for a successful solution
• Update your organisational policies
• Provide implementation and development
resources
• Pilot your solution and plan for continuous
improvements
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And Make use of Assessment Tools Like Gartner's Mobile
Enterprise Application Platform Critical Capabilities
• Management Tools Critical Capability,
• Integrated Development Environment (IDE) and
Multichannel Tool Critical Capability,
• Application Client Runtime Critical Capability,
• Security Critical Capability,
• Enterprise Application Integration Tools Critical
Capability,
• Multichannel Server Critical Capability
• Hosting Critical Capability
• Packaged Mobile Apps or Components Critical
Capability
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