VALUE ADDED SERVICES Presented By: Kelly Wagner, Director of Consulting Services Mary Beth Cinfici, Consulting Services Analyst WORLD TRAVEL DIFFERENCE • • 24-hour reservation center • Company-owned • Exclusive to our clients International rate desk • World Travel, Inc. dedicated staff • E-ticket recovery • Customized reporting • Consortium hotel program • Negotiated fare programs • No advisory fees or consulting services fees • Custom Portals • Cluster discount programs 2 WORLD TRAVEL DIFFERENCE • Same-day + 24-hour voiding capability in the USA • No additional fee for refunds or voids • iJET location and security intelligence on all itineraries • Waivers and favors • WorldMobile™ app with proactive FlightStats notification • Trip Alerts for non-WorldMobile™ users • Air Contract Management • Global Expansion Support 3 HELPING YOU • Savings & Asset Management • Voids & Refunds • International Rate Desk • Negotiated Fare Programs & Cluster Discounts • Consulting Services - Air, Car & Hotel Programs • Waivers & Favors • Unused Ticket Management • Policy Adherence • WorldReports & Customized Reporting • Customized Quality Control Routines • Safety and Security • iJet location and security intelligence • WorldMobile • Trip & Travel Alerts 4 Q&A • What do you consider a value add to your company or department? • What is your perspective of what your company needs from your travel management company as it relates to additional value added services? 5