Coordinator Pakistan
Water Operators Network
(P-WON)
Job description
Coordinator P-WON
Country Programme Pakistan
Place of work:
Lahore, Pakistan
Pay band:
Salary:
Competitive with excellent benefits
Contract type:
Full time / Fixed Term
Reports to:
Direct reporting to Chairman Pakistan Water Operators Network
with submission of Monthly/Quarterly Progress Reports to
Manager Urban Programme, WaterAid in Pakistan
Administrative Reporting to Principal Al Jazari Academy, Lahore
Manages:
Implementing the agenda and objectives of P-WON in Pakistan
through providing strategic guidance and best coordination among
PWON member utilities
Budget responsibility:
No
Travel:
Occasional, Need based
Team description
The Government of Pakistan recognizes clean drinking water and sanitation as a
basic human right by supporting UN General Assembly resolution, passed on 28 th
July 2010. In most of the urban areas of Pakistan, urban poor is often left without
access to officially provided WASH services by the municipalities or various service
providers such as water and sanitation authorities/ water and sewerage boards.
Even when people living in informal urban settlements are able to access such
services, these are often inadequate in terms of service levels, quality as well as in
quantity. Such problems are more evident in informal peri-urban and urban slum
settlements, where residents face the multiple challenges of high costs for the
services related to water and sanitation from vendors in terms of high connection
fees and bills, ‘hidden’ costs of connections (road digging, materials etc), block tariffs
that penalize re-selling, and time constraints due to manual transportation.
Job purpose
Pakistan Water Operators Network (P-WON) is a network of eleven urban utilities
operating in mega cities of the country. Coordinator P-WON will be working closely
with P-WON in following four broader areas;

Bringing the element of accountability and transparency in the utilities

Increasing the performance benchmarking of the utilities

Increasing the consumer base of the utilities by bringing the residents of the
urban informal settlements into consumer base network
www.wateraid.org
47-49 Durham Street, London SE11 5JD
wateraid@wateraid.org
020 7793 4500
Charity numbers 288701 (England and Wales) and SC039479 (Scotland)
2
Job description

Increasing the revenue generation and bringing the utilities to a business
development model
Accountabilities
Under the leadership of Chairman of the steering committee, P-WON specific
responsibilities are grouped under three main categories and listed below:
A.
Programmatic
i.
Provide clear strategic support to the P-WON, ensure continuous attention to
the optimal achievement of its overall objectives, oversee further expansion and
development of memberships, liaise with national and regional partner
institutions/networks, and recommend new initiatives.
ii.
Based on the data collected from water utilities, its analysis and need
assessment, and assist in developing a concrete & realistic business plan to
compliment the smooth operations/activities of program.
iii.
Design the P-WON action plan, the annual work programme (based on the
business plan and review existing business plan if required), and the consolidated
budget to carry out different activities of P-WON depending upon the already
developed annual work plan.
B.
Financial
i.
Develop a strategy for mobilization of finances and get it approved from
Steering Committee.
ii.
Mobilize funding resources to plug the fiscal gap and to finance business plan
activities.
iii.
Keep track on financial transactions of P-WON and periodically report to SC.
C.
Operational and Communication
Develop clear operational procedures for P-WON, its membership, training
nomination & contributing to the sustainability aspect of the network.
ii.
Take lead in making the secretariat operational by carrying out day to day
routine, as well as key strategic activities.
iii.
Implement the business plan activities and maintain a complete record of
proceedings and follow up on agreed actions.
iv.
Organize and prepare steering committee meetings, draft the proceedings,
and follow up on the implementation of decisions.
v.
Compile knowledge products for wider dissemination among the member
utilities.
vi.
Develop standardized guidelines for the utilities
vii.
Active liaison with provincial governments, utilities, media, CSOs and private
sector to promote business agenda for P-WON
viii.
Promote P-WON both within Pakistan (to secure the participation of utilities in
the P-WON activities) and outside the region (to encourage more financial partners
to join the P-WON and for learning between regions)
i.
www.wateraid.org
47-49 Durham Street, London SE11 5JD
wateraid@wateraid.org
020 7793 4500
Charity numbers 288701 (England and Wales) and SC039479 (Scotland)
3
Job description
ix.
Develop and implement a partnership with other water networks like
PERSPAMSI (Indonesian Water Operators’ Network) for gaining the capacity to
implement national and international WOPs.
x.
Closely work with the Al Jazari Water & Saniattion Academy Lahore for the
capacity building of national WOPs and disseminate knowledge on good practices
xi.
Ensure that all stakeholders receive regular communications, along with the
annual report. Share & Document best practices amongst members and develop
pool of Resources as Digital Library
xii.
Develop and maintain strong relations and efficient coordination with various
partners, including donors, governments, participating utilities, and other partners.
xiii.
Prepare briefing materials for high level delegations
xiv.
Prepare reports, as required based on the timely submission of inputs from
key international national and regional partners as well as in collaboration with
relevant WASAs
xv.
Responsible for maintaining a network of communication between the key UN
agencies operating at the regional level as well as with key NGOs.
xvi.
Develop a functional partnership with, in order to build on the networks and
institutional structures already set in place. A key tool in this regard will be the
facilitation and support of periodic Steering Committee meetings, as well as to
support the broadening of information through situation updates and newsletters.
xvii.
Design and implement a simple monitoring and evaluation system for PWON
activities.
xviii.
Facilitate a constant dialogue with donors on the overall funding / resource
status of the PWON programmes in close collaboration with all partners.
Responsible for organizing periodic meetings with donors as well as facilitating and
preparing appropriate briefing materials for visiting delegations.
xix.
PWON Indicator Data Updating on Web site on annual basis.
xx.
PWON Web site & Quarterly News Letter.
xxi.
Serve as a Trainer in Courses.
D.
Reporting
The incumbent will be submitting monthly reports to Chairman Steering Committee
(P-WON) and submitting monthly/quarterly progress reports to Manager Urban
Programme WaterAid in Pakistan. In addition Quarterly Progress Reports would also
be shared and disseminated among the steering as well as advisory committee
members.
Person specification
Education
www.wateraid.org
47-49 Durham Street, London SE11 5JD
wateraid@wateraid.org
020 7793 4500
Charity numbers 288701 (England and Wales) and SC039479 (Scotland)
4
Job description
Essential
Desirable
University
degree
or
professional Post graduate degree in Engineering
qualification in Engineering/ Social
Science/ Environmental Sciences
Experience
Essential
Desirable
At least 5-7 years of management Experience non-revenue water, consumer
experience in urban water and sanitation satisfaction and willing of the right holders
sector.
to pay for the services to the duty bearers
is desirable.
Demonstrated experience in engaging
with development partners
Experience in working on lateral twinning
of the WOPs.
Preferred qualities: dynamic, self-starter,
adapts well to new situations, excellent Experience of research methodologies &
communicator
and
problem-solver, documentation of best practice.
confident in high-level discussions, team
player,
leader,
and
superior
organizational skills.
Experience in proposal writing and
Sound knowledge about the existing submitting proposals to different donors.
situation of water supply and sanitation
services of urban areas of the country,
Knowledge and Skills
Essential
Desirable
Ability to work under pressure and Knowledge of 'gender in development' ,
manage multiple tasks simultaneously.
pro-poor, equity & inclusion issues
Demonstrates integrity and dignity that is
related to safe defecation practices.
Ability
of
work
harmoniously with
member utilities.
effectively
colleagues
and
and Knowledge of low cost sanitation and
hygiene technologies.
Displays culture, gender, religion, race,
nationality and age sensitivity and
www.wateraid.org
47-49 Durham Street, London SE11 5JD
wateraid@wateraid.org
020 7793 4500
Charity numbers 288701 (England and Wales) and SC039479 (Scotland)
5
Job description
adaptability
Ability to
languages
Ability to lead strategic planning, resultsbased management and reporting
Ability to go beyond established
procedures and models, propose new out
of box approaches which expand the
range of programmes
communicate
in
local
Diplomacy, tact and administrative skills
in order to work with people at
managerial and, on occasions, senior
government levels
Ability to work with minimal supervision
Focuses on impact and result for the
client and responds positively to critical
feedback
Builds strong relationship with clients and
external actors
Excellent coordination skill
Excellent planning and organizational
skills
Efficient
computer
skills
including
excellent command on MS Office, Web
browsing and E-Searching and e
communication with the external actors
Expert knowledge of urban water and
sanitation services
Personal Qualities
Essential
Desirable
Evidence of a strong commitment to Knowledge on working of urban utilities
development work
in other part of the region/globe is
desirable
Fitness and willingness to spend
substantial time on field visits
Ability to work independently in the
initiation of new approaches and
www.wateraid.org
47-49 Durham Street, London SE11 5JD
wateraid@wateraid.org
020 7793 4500
Charity numbers 288701 (England and Wales) and SC039479 (Scotland)
6
Job description
development of existing ones
Understanding of, and willingness to
work within, the context of advisory
partnership relationships.
Ability to work within a multidisciplinary
team.
www.wateraid.org
47-49 Durham Street, London SE11 5JD
wateraid@wateraid.org
020 7793 4500
Charity numbers 288701 (England and Wales) and SC039479 (Scotland)
7