Integrated Support Worker

Integrated Support Worker (Sessional) Job Ref EPSW01
Thank you for your interest in the above position. I am
pleased that you are interested in working for RNIB, which
achieves such a tremendous amount for blind and partially
sighted people.
Our application pack consists of:
 an application form
 a job description and person specification
 our values and behaviours
 an equal opportunities monitoring form
This pack can also be made available to you in large print,
Grade 1 or Grade 2 braille, or on disk or tape. Please feel
free to ask us if you would prefer to receive it in one of
these alternative formats.
If you have a disability and would like assistance in filling
in the form then please contact me at least three days
before the closing date for the role and we shall be glad to
help you.
We only accept CVs from applicants whose disability
makes it difficult to complete an application form. All
applicants however need to address the specific
information we have asked for in the job advert.
Please read the guidance notes on the careers page of
our website before filling in the application form as you
may find this helpful when completing the form.
Logo – RNIB supporting blind and partially sighted people
Registered charity number 226227
If you are able to, please complete and return your
application form and the equal opportunities monitoring
form by email to .
However we will accept braille, audio, disk, typed and
handwritten applications sent to HR Administrator, RNIB,
Human Resources, 105 Judd Street, London WC1H 9NE.
We want to ensure that as much of our resources as
possible go towards supporting people with sight loss and
therefore we do not normally contact unsuccessful
applicants individually. If you have not heard from us
within three weeks of the closing date, please assume that
your application has been unsuccessful on this occasion.
However, we would encourage you to apply for other
suitable roles.
Once again, thank you for your interest in this vacancy
and for working for the Royal National Institute of Blind
Gayle Williamson
Assistant Resourcing Business Partner
0207 391 2257
RNIB Job description
Job title: Integrated Support Worker
Job level cluster: Support / Delivery
Job level: S2
Group: RNIB Places
Section: Education and Social Care
Unit: Community Living Services
Location: Epsom and Ashtead
Reports to: Deputy Team Leader
Vacancy ref: EPSW01
Hours: as and when required
Purpose of job
To deliver a person-centred integrated support service for
participants in the Community Living Service, and to
discharge responsibilities within an allocated registered
No line management responsibility
Financial responsibility:
No budget responsibility
Decision making responsibility:
Understands requirements relating to own work area and
uses this to improve outcomes.
Main accountabilities
1. To provide personal, intellectual, social, emotional and
physical support to participants.
2. To follow agreed standards and procedures as
determined by CQC, RNIB and other agencies.
3. To support the participants in accessing both
community and leisure activities, and working with them
in order to facilitate experiential learning opportunities.
4. To support individuals to achieve their goals and
aspirations through person centred planning.
5. To provide support to participants in maintaining home
management skills and finance enabling them to ensure
the security of their placement / tenancy.
6. To carry out prior risk assessments of community
venues / activities and participants need, in order to
ensure the safety of the individuals participating.
7. To work alongside individual participants enabling them
to develop their own individual skills and abilities that
will allow them to achieve greater independence and
8. To act as a co-ordinator for certain participants acting
as advocate where appropriate.
9. To be responsible for the safety and welfare of
individuals who have multi-disabilities, and to ensure
their safe participation in the project and the community
10. To act as a representative of the service in all
community dealings and actively promote the
awareness of rights, respect and responsibilities for
disabled members of the community.
11. To assist in the writing of reports and attend reviews
where appropriate and maintain records of individual
progress and achievement, and support participants in
maintaining their own records and personal portfolios.
12. To support participants to maintain and develop
relationship networks.
To contribute to team meetings and forums.
14. To undertake any further job related training as
required and specified by the Line Manager.
To be responsible for administering medication.
16. To monitor and maintain participant and care homes
records in both electronic and hard copy format using
standard templates.
17. To undertake any furthers tasks required as
commensurate with the role.
18. Adhere to all RNIB policies and procedures
Person specification
All criteria are essential unless otherwise stated.
1. Specialist knowledge, skills and experience
1.1 Knowledge of the needs of learning disabled or
blind and partially sighted people.
1.2 Basic knowledge and understanding of the Essential
Standards of Quality and Safety relating to the Health
and Social Care Act 2008.
1.3 Achieved NVQ Level 2 or willing to work towards
QCF Learning Disability Qualifications or equivalent.
Ability to use a word processor, with knowledge of the
internet and email. Willingness to develop skills in this
1.4 Experience of working in a social care or residential
environment to include facilitating development of
personal care skills and the preparation of meals.
1.5 First Aid At Work qualification or willingness to train.
2. Team working
Ability to develop effective and supportive relationships w
with colleagues, participants, parents and carers.
3. Planning and organisational skills
Ability to organise time effectively, create work schedules,
prioritise workload and meet deadlines.
4. Problem solving and creative skills
4.1 Ability to maintain accurate and precise records,
paying attention to detail.
4.2 Ability to take responsibility for own actions and
make decisions, knowing when to refer to others.
5. Communication
5.1 Ability to communicate effectively, both verbally and
in writing, adapting style to suit the audience.
5.2 Ability to build rapport quickly and easily establish
relationships with parents and carers.
6. Equal opportunities
Ability to understand and demonstrate commitment to
RNIB’s Equal Opportunities Policy and to ensure all
activities are consistent with the Equal Opportunities
Policy. This includes all staff activities and their interface
with the general public.
7. Special conditions
7.1 Appointment is subject to an Enhanced
Disclosure and Barring Services Check for regulated
7.2 Shift and overnight work required to cover service
requirements across 24 hours a day, 7 days a week and
365 days a year.
Deliver results
 Shows Commitment to continuous personal learning and
development which supports the delivery of outstanding service.
Engage customers
 Prepared to go the extra mile to exceed customer expectations.
Engage others
 Ability to build and sustain strong support relationships with
colleagues and customers and others which engenders trust
and respect and contributes to team and organisation’s profile
and reputation.
Set direction
 Demonstrates awareness of commercial and financial
 Ability to identify opportunities for innovation and creativity
which contribute to team’s goals and continued success.
 Cooperates and is open to possibilities of change, responds
positively to change and considers ways to implement and
adapt to change.
Lead and inspire
 Shows willingness to take responsibility for own action.
 Able to remain calm and focused under pressure.
 Displays resilience and takes a rational approach.
Personal impact
 Experience of communicating clearly, concisely, accurately and
appropriate to the audience.