Beyond the Horizon
Bringing the information world together
CILIP North East Conference
9th September 2015 12-5pm
North of England Institute of Mining and Mechanical Engineers
We hope this conference will seek to inspire attendees, share knowledge raise debate and
provide networking opportunities.
The conference is open to members of the profession and all who are interested in our
profession.
It is free for CILIP members and £70 (including VAT) for non-members.
To book a place please email louise.gordon@ncl.ac.uk
Please state your CILIP number
Programme
12.00pm-12.50pm Lunch (provided by the CILIP North East Member Network)
12.50pm-1pm Introduction
1pm-1.20pm
Liz McGettigan, Extraordinary places make extraordinary people
Liz is Director of Digital Library Experiences at SOLUS UK. An award-winning Digital Library
and Information Specialist and a leader in the future library, literacy and transformation
movement, and is now working across the UK to build these trans-formative spaces.
Recognised for integrating technology, people, social and business strategies into effective
management systems and business models designed to solve organizational challenges,
improve operating performance and expand business capabilities.
Liz is passionate about the future and potential of libraries and has authored a number of
articles. At SOLUS she creates innovative and sassy digital learning and information spaces
and services to drive customers’ rapid transformation into truly high performing destination
services. Prior to this role Liz was Head of Libraries and Information Service for the City of
Edinburgh where she led my team to deliver Edinburgh’s first fully-online council service,
social media suite and 24/7 interactive portals and apps. Passionate about delivering on our
potential as a truly digital nation Liz also initiated Edinburgh’s innovative digital participation
project. Nominated for 5 Connect awards, Public Sector Digital Award and Best UK Library
Service 2013. Liz has presented on her work around the world from Singapore and Buenos
Aires to Paris and Amsterdam.
Liz is a Trustee of the UK Chartered Institute of Library and Information Professionals,
Senior Member of SOCITM, Member of the Institute of Informatics and Digital Innovation
Advisory Board at Edinburgh Napier University.
The outline for the talk is:
I love books, I’ve been in the library and Information industry for over 30 years but I am not
going to talk about books here. I remember well when the public library’s role was to
equalise access to the knowledge, skills and opportunity required for Joe Public to learn,
thrive and succeed and the only means to do that was through access to books.
Fast forward and that currency moved from books to equalising access to the internet and
online information so we put PCs and online resources into libraries and offered sessions to
skill up our customers. Fast forward again and now for me the job is equalising access and
skills around the new and fast developing technologies from 3D printing, coding and circuit
making to self-publishing and augmented reality.
Examples of how libraries are creating spaces to meet specific learning priorities include:
•
Creating small business incubators
•
Converting traditional general library services into e-skills and job hubs to address
high unemployment needs.
•
Designing digital learning/ maker labs for young people
These days I ask myself who is going to equalise access to these new technologies for Joe
Public if not the public library? For me it’s the same as equalising access to books and the
Internet.
We now know how to build makerspaces? What to put into the makerspace…… to inspire
our inner geek? We can create a space that is transformational and has the power to inspire
its users? Power to create life chances, digitally upskilling people to increase their
employability? Or actually just so much fun that kids are happy to put down their tablets and
phones for an hour, to come inside and explore? This is what we must do now and these
big changes require massive change and dynamic leadership.
1.25pm-1.45pm
Jon Purcell, 'Ushaw College: Durham's hidden gem'
Jon Purcell is University Librarian and Director of Library and Heritage Collections at
Durham University. Previous posts have included St Andrews University (Director of Library
Services), Newcastle University (Deputy Librarian), and Liverpool University (Assistant
Director Technical Services). Before transitioning into HE Librarianship, he managed Library,
IT and Open Learning in a number of FE Colleges in the North of England. Jon's
professional interests include library space planning, the 'digital library' staff development
and 'the student experience. Until recently he was External Examiner in Librarianship at
Robert Gordon University, Conference Treasurer for ARLG/UCRG/CoFHE Conferences and
is now a Board Member of Research Libraries UK.
The outline for the talk is:
Ushaw College has trained priests for the northern dioceses of the Catholic Church since its
foundation in 1808 although it traces its descent from the English College at Douai founded
in 1568. Following the closure of the Seminary in 2011 Durham University Library has taken
over the management and development of the College Library and heritage Collections. The
Library is actually 5 constituent libraries within the one complex and includes the 'Big Library'
so named because of its size and containing 60,000 volumes mainly rare books some of
them unique copies, 100 incunabula and some 60 books from the pre-reformation Durham
Priory. Other collections include the Lower Library (an overspill from the 'Big Library' and
parish libraries, The Lisbon Library containing rare books and artefacts rescued from the
English College at Lisbon which closed in the 1970's, the Periodicals Library and the
Undergraduate Library. A cataloguing project is currently underway to catalogue the
collections; the existing catalogue is a card catalogue for those old enough to remember
these dinosaur objects. My Museum Curators and Conservator colleagues also have
responsibility for the historic collections which include art, vestments (including the
Westminster Vestment from the household of King Richard 111 which was worn recently at
his requiem mass at Leicester, statues, plate, furniture designed by Pugin.
Why is Ushaw College exciting? The Library was designed as a University Library so
contains a rich and rare collection of books and manuscripts from the C16th to the C21st
many of them unique copies or only found in non UK libraries, significant archives which, colocated with the collections of Durham University and Durham Cathedral represent a unique
research Library in the North of England which we are in the process of developing and
bringing to wider prominence. The University Library's involvement with Ushaw also provides
unique training opportunities for librarians, archivists, museum curators and conservators to
work together on one collection.
1.50-2.10pm
Jackie Oliver and Denise Turner, "Just 5 Things"
Jackie Oliver is the Library Customer Services Manager at Teesside University. She has
worked in a Higher Education library for 25 years in a number of areas covering serials,
circulation, technical services including cataloguing, finance and currently Customer
Services. She began her career as a library assistant in 1990 and has worked in a variety of
library roles since then before being appointed as Customer Services Manager in 2010. Her
current role is very much focussed on the student experience and working with students as
partners to provide support to students at Teesside. She is a member of the Chartered
Institute of Library & Information Professionals (CILIP), with membership of several special
interest groups and is a CILIP mentor. She is a member of the Chartered Institute of
Management (CIM) and has recently completed the Leadership Foundation for Higher
Educations’ Future Leaders Programme.
Denise Turner is Assistant Director for Learning and Research Support at Teesside
University. She has worked in both academic libraries and public libraries for over 25 years.
Her professional interests are wide ranging and include support for student learning
including academic skills and information literacy development. More recently her work in
this area has included working in partnership with students to develop an augmented reality
game for student orientation. She is a member of the Chartered Institute of Library &
Information Professionals (CILIP) and is a CILIP mentor.
The outline for their talk is:
This presentation reflects on the introduction of an innovative approach to staff development
at Teesside University library. Just 5 Things is a pilot scheme to develop skills in social
media by bringing together (both face to face and virtually) staff who are interested in
sharing their learning. The presentation considers the background to this development, an
evaluation of the pilot and looks forward to future objectives.
Both the face to face sessions and the virtual tools were designed to facilitate sharing,
discussion and ‘having a go’. During the informal lunchtime events, participants share their
use of social media including how they feel it supports CPD, their personal lives and day to
day work. Social media tools are being used to plan, deliver and share learning. Everyone
is encouraged to develop their existing level of expertise by experimenting. The intention is
that all staff involved learn from the experience.
The aim is to kick start a community of practice within the workplace which is not about
experts imparting their knowledge, but about sharing our learning collaboratively. We feel
that if successful, this approach will facilitate a cultural change within the department around
the approach staff take to developing these skills.
2.15-2.35pm
Elaine Andrew, Lee Blyth and Jenny Cook. Staff Skills’ online
training suite
Elaine has worked at Northumbria University for the past 6 ½ years; the last 2 years as
Ask4Help Coordinator and the previous 4 ½ as a Senior Library Assistant. Prior to this she
worked for Newcastle City Libraries, across all branch libraries and on a cataloguing project
for the main City Library. She is interested in customer and enquiry services in libraries,
information literacy – and the role of frontline enquiry staff in relation to this, and
convergence of library services with other support services in HE libraries.
Lee has undertaken a number of different roles whilst at Northumbria University including IT
Support, Learning Materials Development and Resource Discovery and Access. Working
within the University Library for the previous ten years he has focussed his work in the area
of online technologies. Specifically developing Skills Plus, the platform for delivering online
training materials and recent migration of the Library Online platform to LibGuides CMS and
an implementation of ebooks made available on our physical library shelves, using
contactless technology (NFC & QR) to provide direct ‘point of need’ discoverability and
access for our patrons on their personal devices. His main area of interest is technology as
an enabler within a transformational library and enquiry service.
Jenny has worked at Northumbria University for nearly 2 years and recently changed roles to
Learning Partnerships Librarian, focusing on students as co-creators in service development
and supporting faculties in periodic review and accreditation. Prior to this, she worked as
Metadata and Collection Management Coordinator dealing with cataloguing and collection
management. Her main areas of interest are student feedback and developing learning
partnerships with faculty staff and students.
The outline for their talk is:
We’d like to talk about a project we’re currently working on at Northumbria University to
develop and online training suite for staff, using the BlackBoard interface. The site that is
currently under development is called Staff Skills. This has been developed to support
Ask4Help staff to develop skills and knowledge to support more effective delivery of the
service. As Ask4Help is a 24/7 service we have many staff who work outside standard office
hours so this is a way to provide opportunities for these staff to access training that might
otherwise be inaccessible to them, supplementing or replicating face-to-face delivery. In the
presentation I will talk about:
- Rationale for creating an online training suite
- Development of the site so far: governance, structure, design and branding, content
- Demonstration of the site and training materials
This is a huge development of the service at Northumbria as it makes training more
accessible to staff who require a broad knowledge as part of Ask4Help which encompasses
Library, Careers, and Student Support & Wellbeing services.
Break 2.50pm-3.20pm
3.20pm-3.40pm
David Errington, moving from Pop up to 89 Sandyford Road
David is currently Head of Learning Environment at the Robinson Library at Newcastle
University. During his time in this role, David has gained a variety of experience in
refurbishing Library buildings. He has built up a variety of networks with colleagues in similar
positions in order to share knowledge to meet the changing needs of our users.
David has experience of working with CILIP as previous Chair of the ARLG Northern
Committee and was also Treasurer and Acting Chair of ARLG National Committee. David
studied at Northumbria University and has previously acted as guest lecturer for the Library
School.
The outline for his talk is:
David has a passion for the ‘changing use of space in the modern academic Library’, and
following on from the successful Pop-Up Library project At Newcastle University, he will
highlight why the Library is now increasing its library footprint and moving into another
building on campus.
Opening in January 2016, the Marjorie Robinson Library Rooms will provide space for 650
users with an additional 200 spaces planned for 2018. In this talk, David will share plans how
the space has been planned and what it will provide for its users.
3.45pm-4.05pm
Aude Charillon, “Commons are Forever”; empowering users
about their rights to use creative works
Aude started working at Newcastle Libraries as a Library Assistant in 2008, after
completing a librarianship degree in France. Since 2013 she has been a Library and
Information Officer for the Business & IP Centre Newcastle. This involves looking after the
business collections and providing information and training relating to intellectual property to
small and medium-size businesses in the North-East. In November 2014 she was selected
as a Partner on the Carnegie UK Trust's Library Lab programme, which aims to develop
leadership and innovation in public libraries. With support from the Trust, she has been
developing at Newcastle Libraries a project called
Commons are Forever.
Her interests lie in Copyright as well as anything digital/electronic/online, e.g. digital making,
ebooks, online information.
The outline for the talk is:
Libraries exist for the sharing of knowledge and to provide access to information. However,
we are often hindered by copyright issues, especially in this digital age. Most library
customers, on the other hand, ignore copyright restrictions even though they use works
under copyright all the time. How do we make sure they are equipped with the relevant
knowledge to share culture but do so legally? How do we attract attention to the problems
copyright is causing to both libraries and the general public?
In this session, I would like to give an example of how Newcastle Libraries are tackling these
questions with Commons are forever, a project which I have started developing and
implementing. Commons are forever aims to empower members of the public about their
rights to use creative works that are free of copyright, e.g. in the public domain or under an
open license, and to in turn share what they create with others. This will be achieved through
a programme of events engaging customers to challenge their habits and opinions as well as
remix and share works themselves.
4.10-4.30pm
Jennie Hillyard, The Seam: From textbooks to songs
Jennifer has been the Librarian at the North of England Institute of Mining and Mechanical
Engineers since 2006 and manages the library, archive and a team of around 70
volunteers. It is a specialist collection including many rare books as well as over 20,000
maps. The current main challenge is a stocktake of the entire book collection alongside
reclassifying and adding subject terms with a long-term goal of eventually contributing the
catalogue to COPAC.
The outline for the talk is:
This year the Mining Institute has been breaking out into song thanks to an Arts Council
England grant to support “The Seam” – a singer-songwriter in residence in the Library. The
world of mining is no stranger to song, and there is a rich legacy of music in the industry,
however, this residency with Gareth Davies-Jones is not a historical ‘round-up’ of mining
ballads, but a new approach to telling the story of the library collections through song.
Gareth was attracted to a variety of items as he browsed the Library, from 1950s textbooks
to handwritten accounts of subterranean dances, to adverts from the 1830s and the debate
on an earlier channel tunnel. All of these feature in song on the album “The Usual Quarterly
Days”.
As well as being the inspiration for the songs, the Institute was also the venue for the launch
and the show then toured other libraries and museums in the region showing how we can
diversify and reach new audiences. This year, the Seam continues to tour nationwide and
discussions are beginning about extending the project by bringing in a different creative artist
to bring a new dimension to the interpretation.
4.35pm-4.40pm
Kerry Bossons, Illustrated Chronicle Soldiers on Flickr
Kerry has worked in libraries for 20 years in Essex and Newcastle. She started in a further
education library and moved across to public libraries where she has worked as a field
librarian, in reference work and is currently based in the Heritage Team at Newcastle
Libraries. The focus in Heritage is to widen access to our collections by the use of
digitisation and encouraging the public to get hands on.
The outline for the talk is:
The Illustrated Chronicle has always been a focus for family history researchers due to its
inclusion of images of soldiers, sailors and others who served in the First World War. Our
aim is to scan the images and upload them to Flickr, so the public from around the world can
search for their ancestors and add their own findings. We are adding links using the
comments fields to other online resources such as the Commonwealth War Graves
Commission website and want to encourage the public to add their own discoveries and
memories.
The images are endlessly fascinating as the men (and occasion women) are pictured in and
out of uniform, smoking, with or without head gear, in work clothes, in their Sunday best and
wearing wide range of fine moustaches. Their stories are equally fascinating – there’s a
letter from an apprentice whose ship was torpedoed, bands of brothers, lives saved by
knapsacks and many more stories to be discovered beyond the grave as well as beyond the
horizon.
4.40-5pm Close