Nina Vanderburg
52 Boulder Drive Londonderry, N.H. 03053
(603)965-6510
NinaVanderburg@yahoo.com
Objective: My goal is to obtain a challenging Human Resource Management position offering extensive experience in establishing
and reinforcing operational processes to ensure extraordinary service.
EDUCATION
M.B.A., Kaplan University (09/12)
M.A.E.D., Secondary Education, University of Phoenix (04/10)
B.A., Dual Psychology, Interdisciplinary Sociology & Anthropology University of Maine, Farmington (05/05)
PROFESSIONAL EXPERIENCE
Apple Inc- Lead. - Nashua, NH
January 2013-Current
 Responsible for maintaining a live three-week schedule, through Kronos, for a sales force of 140 associates including
zoning, break management and compliance, professional development, part-time/full-time best practices
 Proven ability managing escalations with customers and financial institutions during difficult transactions including; fraud,
POS downtime, credit card disputes, customer complaints, exchanges, refunds, adjustments, and overrides
 Developed and implemented training initiatives for associates in order to maintain Apple best practices
 Prioritizing and driving resolutions for new store and corporate initiatives on the basis of needs of the business and sales
force utilization
Mount Washington College- Instructor-Manchester, NH
October 2010- Current
 Responsible for delivering effective training content to instructors for the First Semester Seminar course bi-annually
 Conducted undergraduate classes on campus and online
 Built, deployed, and implemented the online First Semester Seminar and Critical Thinking classes including instructors
manuals and training
 Consulted for the general education department helping to update current classes for corporate compliance, enhancing the
quality, and learning level of the general education courses
Mount Washington College- Academic Advisor-Manchester, NH
July 2010- December 2011
 Responsible for student retention through attendance calls, emails, , campus initiatives, and maintaining records through
CVue
 Conduct tutorials on an individual and group basis to instructors for new corporate standard operating procedures
 Promoted student success with guidance on degree changes, personal issues, course level assessments, and academic issues
 Prioritize and drive resolutions for students with academic warnings, missing classes, transfer credits, and chronic
absenteeism
Gilbert H. Hood Middle School, Experienced Science Educator Derry, NH
July 2008– June 2010
Henry J. McLaughlin Middle School, Experienced Science Educator Manchester, NH
August 2005-June 2008
 Taught in an inclusive Science classroom in grades 6, 7, &8
 Used manipulative hands-on teaching to enhance the cooperative learning process
 Established clear objectives using the school approved curriculum standards for all lessons, units, projects, and
interdisciplinary lessons to communicate these objectives to students
 Employed differentiated instructional methods and materials that were most appropriate for meeting stated objectives and
district curriculum
 Assessed the accomplishments of students on a regular basis and provided progress reports and grade reports
Easter Seals, Residential Instructor - Manchester, NH
November 2004-December 2005
 Provided direct daily supervision and care to residents
 Presented supervision and group training on independent living and social skills
 Provided services following individual behavioral plans including, physical management, via Therapeutic Crisis
Intervention (TCI), and problem solving skills
 Maintained ongoing, cooperative communication with other service providers
Professional Development and Committees
Apple Small Device Repair Certification
iLife certified Trainer
Hesser College General Education Committee
Hood Positive School Environment Committee
McLaughlin Steering Committee for School Improvement
Focused Monitoring Team
Tech-Paths Workshop
Inquiry Based Training Workshop
Inquiry in Science Workshop
Curriculum Mapping Workshop
District Middle Level Science Curriculum Committee
Practical Strategies for Working Successfully with difficult Students
Project CRISS, Creating Independence through Student-owned Strategies
Discipline Committee
02/2013-Current
04/2013-Current
02/2011-Current
09/2008- 06/2010
10/2007- 06/2008
10/2007- 06/2008
12/2007
9/2007
3/2007
10/2006
4/2007
3/2006
5/2006
10/2005-06/2006
COMMUNITY ACTIVITIES
Make Over Ministries Volunteer, Manchester, NH,
Annual Foster and Adoptive Family Celebration Volunteer
Stage Crew Manager for the Gilbert H. Hood School musical
2003 -Present
2007- Present
2008- 2010