Josetta S. McLaughlin
1131 N. Dryden Avenue
Arlington Heights, IL 60004
Telephone: 847-870-0357
e-mail: josettamclaughlin@comcast.net
Department of Management
Walter E. Heller College of Business Administration
Roosevelt University
1400 N. Roosevelt Boulevard
Schaumburg, IL 60173-4348
Telephone: 847-619-4853
Fax: 847-619-4852
e-mail: jmclaugh@roosevelt.edu
EDUCATION
Ph.D.
Doctor of Philosophy (1993)
Virginia Polytechnic Institute & State University,
The Pamplin College of Business, Department of Management
Major Field: Business Policy/Social Issues
Dissertation: Operationalizing Social Contract: Application of Relational
Contract Theory to Exploration of Constraints on
Implementation of an Employee Assistance Program
Advisor:
Dr. Richard Wokutch
M.S.
Master of Science (1984)
Virginia Polytechnic Institute & State University
Major Field: Consumer Studies
Thesis:
Vehicle Warranty Litigation: An Exploratory Study of Cases
Reported to the Center for Auto Safety
Advisor:
Dr. Glen Mitchell
B.M.
Bachelor of Music (1965)
The University of Tennessee
Major Field: Performing Arts
Advisor:
William Dorn
COURSES TAUGHT
Undergraduate:
Business Policy & Strategy
Ethical Leadership and Corporate
Social Responsibility
Industrial Relations Management
Organization Development
Human Resource/Personnel
Management
1
Graduate:
Strategic Management
Quantitative Analysis for
Managers
Josetta S. McLaughlin
2007-2008
RECENT ACADEMIC POSITIONS AND RELATED
PROFESSIONAL EXPERIENCE
2001-present
Associate Professor, Tenured, Walter E. Heller College of Business
Administration, Roosevelt University
2006-present
Performance Indicator Task Force, Illinois Board of Higher Education,
State of Illinois
2001-2005
Director, School of Management, Marketing, and Information Systems,
Walter E. Heller College of Business Administration, Roosevelt
University
2004-2005
Program Chair, Masters of Science in Human Resource Management,
Walter E. Heller College of Business Administration, Roosevelt
University
2004-2005
Program Chair, Masters of Science in Information Systems, Walter E.
Heller College of Business Administration, Roosevelt University
2000-2005
Partner, Copies Mail ‘n More
2000-2001
Adjunct Professor, National Louis University
1991-2000
Assistant and Associate Professor, Tenured 1997, Radford University,
Department of Management
1999-present
Consultant, G.W. McLaughlin Associates
1998-1999
Member, Consumer Affairs Advisory Committee, Division of Consumer
Protection, Appointed by the Commissioner of the Virginia Division of
Agriculture and Consumer Services
1990-1996
Consultant, TRAVELSIGNS
1992-1994
President, A New Song, Inc.
1987-1990
Instructor, Department of Management, Virginia Polytechnic Institute &
State University [Courses taught in Business Policy and Strategic
Management, Business and Society, Human Resource Management,
and Labor Relations]
1985-1987
Graduate Assistant, Department of Management, Virginia Polytechnic
Institute & State University [Assisted in research on occupational safety
and health]
1986
Research Assistant, Office of Institutional Research, Virginia
Polytechnic Institute & State University, Summer [Assisted with data
input and analysis of a major alumni survey
1967-1969
Graduate Assistant and Instructor, Department of Music, The University
of Tennessee
2
Josetta S. McLaughlin
2007-2008
HONORS AND HONORARY SOCIETIES
Honorary Societies
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
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Delta Mu Delta (Inducted 2004)
Beta Gamma Sigma (Inducted 1987)
Delta Sigma Pi (Faculty Brother) (Inducted 1986*)
Kappa Omicron Nu (Formerly Omicron Nu) (Inducted 1985*)
Who’s Who in American Colleges and Universities (Inducted 1965*)
Mortar Board (Inducted 1963)
Sigma Alpha Iota (Gamma Rho Chapter – Editor) (Inducted 1962)
Other Honors


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

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
2007 Academy of Management, MED, Outstanding Reviewer Award
2007 Walter E. Heller College of Business Administration, Recipient of WEHCBA
Award for Outstanding Teacher
2006 International Conference on Educational Evaluation, Award for Outstanding
Contribution, Taipei, Taiwan
1999 Faculty Advisor, Best Thesis Award, Radford University
1997 Best Paper Award. International Tract, SEInFORMS
1990 Recipient of the Jack Hoover Memorial Award (Teaching Excellence),
Virginia Tech
1989 CAUSE/EFFECT Contributor of the Year Award
1988 CEIAV Journalism Award
1963 Elsa Strong Scholarship for Pianists
* Exact year may be off by one year
PUBLICATIONS
McLaughlin, G. W. and McLaughlin, J. S. (2007). The information mosaic: Strategic
decision making for universities and colleges. Association for Governing Boards. In
Press.
McLaughlin, J. S., Pavelka, D., and McLaughlin, G. (2005, July/August). Assessing the
integrity of web sites providing data and information on corporate behavior. Journal of
Education for Business, 80 (6): 333-337.
Howard, R., McLaughlin, G.W., and McLaughlin, J. S. (2005). Nonparametric statistics:
Applications in institutional research. In Intermediate/Advanced Statistics in
Institutional Research. M. A. Coughlin (Ed.). Tallahassee, FL: Association for
Institutional Research: 1-50.
McLaughlin, G. W., and McLaughlin, J. S. (2003). Conducting the salary equity study: A
consultant’s view,” (Teaching Case). In Unresolved Issues in Conducting SalaryEquity Studies, New Directions for Institutional Research, 117. R. K. Toutkoushian,
(Ed.), San Francisco, CA: Jossey-Bass Publishers. pp. 97-114.
McLaughlin, J. S., McLaughlin, G. W., and Muffo, J. (2001). Using qualitative and
quantitative methods for complementary purposes: A case study. In Balancing
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Josetta S. McLaughlin
2007-2008
Qualitative and Quantitative Information for Effective Decision Support, New
Directions for Institutional Research, 112. R. D. Howard and K. W. Borland Jr. (Eds.),
San Francisco, CA: Jossey-Bass Publishers. pp. 15-44.
Reyna, G. E., McLaughlin, J. S., and Ross, J. B. (1998). Pension fund reform and
economic well-being in four Latin American countries. Global Business and Finance
Review, 3 (1). pp. 79-88.
McLaughlin, G. W., Brozovsky, P. V., and McLaughlin, J. S. (1998). Changing
perspectives on student retention: A role for institutional research. Research in Higher
Education, 39 (1). pp. 1-17 [ERIC ED 410891].
McLaughlin, J. S. and McLaughlin, G. W. (1995). A research agenda: Evaluating and
responding to college guidebooks and rankings. In New Directions for Institutional
Research, 88. R. Dan Walleri and Marsha K. Moss (Eds.). San Francisco, CA: JosseyBass Publishers. pp. 109-117.
Wokutch, R. E. and McLaughlin, J. S. (1992, April). The U.S. and Japanese work injury
and illness experience. Monthly Labor Review. pp. 3-11.
McLaughlin, J. S. (1991). Consumer Economic Issues (Instructors Resource Manual),
Boston, MA: Houghton Mifflin.
Howard, R. D., McLaughlin, G. W., and McLaughlin, J. S. (1989). Bridging the gap
between the data base and user in a distributed environment. CAUSE/EFFECT, 12
(2). pp. 19-25. [Contributor of the Year Award]
McLaughlin, G. W. and McLaughlin, J. S. (1989). Barriers to information use: The
organizational context. New Directions for Institutional Research, 64. Peter Ewell
(Ed.), San Francisco, CA: Jossey-Bass. pp. 21-33.
Wokutch, R. E. and McLaughlin, J. S. (1988). The sociopolitical context of occupational
injuries. Research in Corporate Social Performance and Policy. 10. Lee Preston (Ed.),
Greenwich, CN: JAI Press. pp. 113-137.
McLaughlin, G. W., McLaughlin, J. S., and Howard, R. D. (1987). Decision support in the
information age. New Directions for Institutional Research, 55. Mike E. Staman (Ed.),
San Francisco, CA: Jossey-Bass. pp. 81-91.
McLaughlin, J. S., McLaughlin, G. W., Sack, A. R., and Johnson, J. H. (1986).
Investigating faculty turnover using the Wanous model. Organizational Policy and
Development, IV. Organizational Policy and Development Interdisciplinary
Conference, University of Louisville.
McLaughlin, G. W., Hinkle, D. E., McLaughlin, J. S., and Robinson, C. L. (1985). Equity
analysis in personnel decisions. Organizational Policy and Development, II. Organizational
Policy and Development Interdisciplinary Conference, University of Louisville.
PUBLISHED CONFERENCE PROCEEDINGS
*Pre-conference Refereed Proceedings Paper
**Refereed Post-conference Paper for Inclusion in Journal or ERIC Database
(All proceedings listed below were presented at the designated conference.)
McLaughlin, G. W., and McLaughlin, J. S. (2006). The efficiency and effectiveness
paradigm: Drivers for change in U.S. higher education. Plenary Session I.
International Conference on Education Evaluation. Center for Research on
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Josetta S. McLaughlin
2007-2008
Educational Evaluation and Development, National Taiwan Normal University. Cosponsored by the Ministry of Education, ROC. Taipei, Taiwan. (Invited)
McLaughlin, G. W., McLaughlin, J. S., and Shetty, P. (2005). Retention of students in the
MBA program. Proceedings of the National Symposium on Student Retention.
Consortium for Student Retention Data Exchange. Dallas, TX. (CD).
McLaughlin, G. W., McLaughlin, J. S. and Kennedy-Phillips, L. (2005). Developing
institutional indicators: The role of institutional research. 45th Annual AIR Forum. San
Diego, CA. Electronic Conference Proceedings. Available only to AIR members.
http://www.airweb.org. ERIC: ED491029. **
McLaughlin, J. S. and McLaughlin, G. W. (2003). Ian Macneil’s relational contract theory:
Linking legal scholarship to current perspectives on social contract. Proceedings of the
14th Annual Conference of the International Association for Business and Society
(IABS). Rotterdam, The Netherlands.*
McLaughlin, J. S., Pavelka, D. and McLaughlin, G. W. (2003). Watchdog organizations:
Assessing the integrity of third-party organization websites providing data and
information on corporate behavior. Proceedings of the 14th Annual Conference of the
International Association for Business and Society (IABS). Rotterdam, The Netherlands.
McLaughlin, G. W. and McLaughlin, J. S. (2002). Training institutional research
professionals. The Sixth International Conference on Teaching Statistics (ICOTS),
Cape Town, South Africa. Electronic Conference Proceedings. (Invited)
http://www.stat.auckland.ac.nz/~iase/publications/1/4k1_mcla.pdf
McLaughlin, G. W., Howard, R. D., and McLaughlin, J. S. (1998). Effective institutional
research: Overcoming the barriers. 1998 Annual AIR Forum, Minneapolis, MN.
Electronic Conference Proceedings. Available only to AIR members. http://irserver.willamette.edu/forum98/38-608/AIR9838-608.htm. **
McLaughlin, G. W., Brozovsky, P., and McLaughlin, J. S. (1997). Strategies in retention
research,” 1997 AIR Forum. Orlando, FL. ERIC ED410891. **
Reyna, G. E. and McLaughlin, J. S. (1997). Privatization of pension funds and economic
well-being in four Latin American countries. Proceedings of the 33 rd Annual Meeting
of SE InfORMS. Myrtle Beach, SC. (Recipient of Best Paper Award for the
International Track)*
McLaughlin, J. S. and Herring, III, R. A. (1996). The changing face of employee
assistance programs: An examination of current trends. Proceedings of the 1996
Southeast Decision Sciences Institute Meeting. Charleston, SC. *
McLaughlin, J. S., Herring, III, R. A., and McLaughlin, G. W. (1995). An empirical
examination of dimensions underpinning the decision to implement employee
assistance programs. Proceedings of the Southern Management Association. *
Napoliello, M.F., McLaughlin, G.W., Vest, M.J. and McLaughlin, J. S. (1993). Information
quality and decision structure for middle managers in higher education. Proceedings
of the Southwest Division of the Academy of Management. New Orleans, LA. *
McLaughlin, J. S., Robinson, J. F., and McLaughlin, G. W. (1990). MAP: An integrative
approach to problem-solving. Proceedings of the Industrial Relations Research
Association. Washington, DC. *
McLaughlin, J. S., McLaughlin, G. W., Sack, A. R., and Johnson, J. H. (1986). Modeling
faculty turnover: A preliminary study. Proceedings of the 1986 European AIR Forum.
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Josetta S. McLaughlin
2007-2008
Loughboro, University of Technology, Loughboro, England. *
McLaughlin, J. S. and Mitchell, G. H. (1985). Vehicle warranty litigation: Lawyers’
perceptions of those who seek counsel for vehicle warranty complaints. Proceedings
of the School of Consumer Science and Allied Professions Research Symposium.
Winthrop College, Rock Hill, SC. *
Garman, E. T., McLaughlin, J. S., and Eckert, S. W. (1983). Measuring change in
competencies and attitudes for postsecondary students. Proceedings of the
Southeastern Regional Family Economics Conference. Texas Woman’s University,
Denton, TX. *
TECHNICAL REPORTS
McLaughlin, J. S. and Herring, III, R. A. (1995). Employee assistance programs in
Southwest Virginia. Technical Report: Findings from Summer Research Grant
Survey. Distributed to Survey Participants and to Members of the Blue Ridge Chapter
of the Employee Assistance Professional Association.
PRESENTATIONS
(Presentations cited under Conference Proceedings are not included below.
Presentations include Referred Presentations, Non-referred Presentations, and
presentations with published Abstracts. )
McLaughlin, G. W., McLaughlin, J. S., Saber, R., and McLaughlin, J. W. (2007). Authority,
data, and information integrity: Whose website do you trust? 47th Annual AIR Forum.
Association for Institutional Research. Kansas City, Mo.
McLaughlin, J. S. and McLaughlin, G. W. (2006). The language of accountability:
Conflicting perspectives in higher education. 28th EAIR Forum. Rome Italy.
McLaughlin, G. W., McLaughlin, J. S., and Shetty, P. (2006). Retention of students in a
business masters program. 46th Annual AIR Forum. Association for Institutional
Research. Chicago, IL.
McLaughlin, G. W. and McLaughlin, J. S. (2005). A spread sheet college simulation
model using IPEDS data. Demonstration for 45th Annual AIR Forum. San Diego, CA.
McLaughlin, J. S. and Pavelka, D. (2004). Using strategic and performance indicators in
decision making: Or how to effectively present your decisions. ACBSP Region 4.
Schaumburg, IL.
McLaughlin, J. S. and Pavelka, D. (2004). Standards for a profession: The status of
institutional research. 26th Annual EAIR Forum. Barcelona, Spain.
McLaughlin, G. W. and McLaughlin, J. S. (2004). Developing institutional indicators:
Institutional research’s role. 26th Annual EAIR Forum. Barcelona, Spain.
McLaughlin, G. W. and McLaughlin, J. S. (2003). Strategic indicators and competitor
analysis,” 25th Annual EAIR Forum. University of Limerick, Limerick, Ireland.
McLaughlin, J. S. and Pavelka, D. (2002). Ethics & fraud: Real life brought into the
6
Josetta S. McLaughlin
2007-2008
classroom. ACBSP Great Lakes Fall Conference 2002 (Region 4), Cardinal Stritch
University, Milwaukee, WI.
Baynton, R. and McLaughlin, J. S. (1999). Smoothing the transition to new ownership: A
study of succession planning by small, family-oriented businesses. 1999 Annual
Meeting of the Academy of Management. Chicago, IL.
McLaughlin, J. S., Wokutch, R. E., and McLaughlin, G. W. (1997). Employer beliefs and
relational contract norms: Implications for participation in union membership assistance
programs. 1997 Annual Meeting of the Academy of Management. Boston, MA.
Baughman, S. and McLaughlin, J. S. (1995). Camp Carysbrook: A summer to remember.
NACRA Annual Meeting. Orlando, FL.
Appleby, M. D., McLaughlin, G. W., and McLaughlin, J. S. (1990). Group participation in
planning: A stakeholder approach. The Society for College and University Planning
Annual Meeting. Atlanta, GA.
McLaughlin, J. S., McLaughlin, G. W., and Robinson, J. F. (1990). The chairperson’s role
in faculty retention: A preliminary analysis. The International Association for Conflict
Management. Vancouver, British Columbia, Canada.
McLaughlin, G. W., McLaughlin, J. S., and Bass, J. (1989). Managing for excellence:
Understanding the decision making process. 1989 Annual EAIR Forum. University of
Trier. Federal Republic of Germany.
Muffo, J. A., McLaughlin, G. W., and McLaughlin, J. S. (1986) Understanding student
evaluations from a graduate survey. 1986 European AIR Forum. Loughboro University
of Technology. Loughboro, England.
WORKSHOPS AND INSTITUTES
October 2007
Long Beach, CA
Data and Decisions: A Workshop for Independent Colleges and
Universities. Sponsored by the Association for Institutional
Research and the Council of Independent Colleges with
funding from NCES. Instructors: Josetta McLaughlin. M. A.
Coughlin, Hal Hartley, Richard Howard, Ed Delaney, and
Gerald McLaughlin
September 2007
Milwaukee, WI
Data and Decisions to Support Student Success. National
Symposia on Student Retention. Consortia for Student
Retention Data Exchange. Instructors: Gerald McLaughlin,
Richard Howard, and Josetta McLaughlin.
June 2007
Kansas City, Mo
Conducting Faculty Salary Studies. 47th Annual AIR Forum.
Association for Institutional Research. Instructors: Gerald
McLaughlin, Richard Howard, and Josetta McLaughlin.
October 2006
Albuquerque, NM
Data and Decisions to Support Student Success. Annual
Meeting of the Consortia for Student Retention Data
Exchange. Instructors: Gerald McLaughlin, Richard Howard,
and Josetta McLaughlin
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Josetta S. McLaughlin
2007-2008
October 2006
St. Louis, MO
Data and Decisions: A Workshop for Independent Colleges and
Universities. Sponsored by the Association for Institutional
Research and the Council of Independent Colleges with
funding from NCES. Instructors: Josetta McLaughlin. M. A.
Coughlin, Hal Hartley, Richard Howard, Ed Delaney, and
Gerald McLaughlin
April 2006
East Hartford, CN
Data and Decisions: A Workshop for Independent Colleges and
Universities. Sponsored by the Association for Institutional
Research and the Council of Independent Colleges with
funding from NCES. Instructors: Josetta McLaughlin, M. A.
Coughlin, Hal Hartley, Richard Howard, and Gerald
McLaughlin
March 2006
Athens, GA
The Croatian Partnership for Higher Education Reform.
Sponsored by the Institute for Higher Education. The
University of Georgia. Instructors (In conjunction with
instructors from The University of Georgia): Josetta
McLaughlin, Gerald McLaughlin, and Richard Howard
December 2005
Phoenix, AZ
Data and Decisions: A Workshop for Community Colleges.
Sponsored by the Association for Institutional Research,
NCCCRP, and American Association for Community
Colleges. Instructors: J. S. McLaughlin, Tom Bailey, Trudy
Bers, Craig Clagett, Gayle Fink, G. W. McLaughlin, K.
Phillippe, and Joanne Bashford
December 2004
Nashville, TN
Data and Decisions: A Workshop for Community Colleges.
Sponsored by the Association for Institutional Research,
NCCCRP, and American Association for Community
Colleges. Instructors: J. S. McLaughlin, Tom Bailey, Trudy
Bers, Craig Clagett, Gayle Fink, G. W. McLaughlin, K.
Phillippe, and Joanne Bashford.
September 2004
Charlotte, NC
Data and Decisions: A Workshop for Independent Colleges and
Universities. Sponsored by the Association for Institutional
Research and the Council of Independent Colleges with
funding from NCES. Instructors: Josetta. McLaughlin. M. A.
Coughlin, Richard Howard, Ed Delaney, and Gerald
McLaughlin
June 21-24, 2004
Bellville, South Africa
Institutional Research Skills in the Academic and Financial
Context. Sponsored by The Southern African Association
for Institutional Research and the Association for
Institutional Research with funding from NSF (US) and NRF
(SA). Instructors: M. A. Coughlin, Richard Howard, Gerald
McLaughlin and Josetta McLaughlin
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Josetta S. McLaughlin
2007-2008
June 15-18, 2004
Bellville, South Africa
Institutional Research Skills in the Context of Institutional and
National Data Needs. Sponsored by The Southern African
Association for Institutional Research and the Association
for Institutional Research with funding from NSF (US) and
NRF (SA). Instructors: M. A. Coughlin, Richard Howard,
Gerald McLaughlin and Josetta McLaughlin
October, 2003
St. Charles, IL
Data and Decisions: A Workshop for Independent Colleges and
Universities. Sponsored by the Association for Institutional
Research and the Council of Independent Colleges with
funding from NCES. Instructors: Josetta. McLaughlin. M. A.
Coughlin, Richard Howard, Ed Delaney, and Gerald
McLaughlin
September 2003
Denver, CO
Data and Decisions: A Workshop for Independent Colleges and
Universities. Sponsored by the Association for Institutional
Research and the Council of Independent Colleges with
funding from NCES. Instructors: Josetta. McLaughlin. M. A.
Coughlin, Richard Howard, Ed Delaney, and Gerald
McLaughlin
September 1, 2003
Amsterdam, The
Netherlands
Implementing Change: An IR Masterclass. Sponsored by the
Dutch Association for Institutional Research. Instructors:
Gerald McLaughlin, Josetta McLaughlin and John Muffo
April 2003
Anchorage, Alaska
Data Informed Analysis. 1st Annual UA Strategic Management
Symposium, Sponsored by the University of Alaska System,
University of Alaska-Anchorage. Instructors: Richard
Howard, Gary Rice, Gerald McLaughlin, and Josetta
McLaughlin.
December 2002
Lansdowne, VA
Data and Decisions: A Workshop for Independent Colleges and
Universities. Sponsored by the Association for Institutional
Research and the Council of Independent Colleges with
funding from NCES. Instructors: Josetta. McLaughlin. M. A.
Coughlin, Richard Howard, Ed Delaney, and Gerald
McLaughlin
July 2001
Pomona, CA
Organizational Ethics. Faculty Development Workshop,
Presented for the Computer Education Institute. Instructor:
Josetta McLaughlin
July 2001
Pomona, CA
Women in the Workplace. Faculty Development Workshop,
Presented for the Computer Education Institute. Instructor:
Josetta McLaughlin
9
Josetta S. McLaughlin
2007-2008
October 1999
Quebec City, Canada
Strategic Management of Information: Developing Strategies
Based on Resources and Competitive Advantage.
Canadian Institutional Research and Planning Association,
8th Annual Conference. Instructors: Gerald McLaughlin and
Josetta McLaughlin
June 1996
Milwaukee, WI
The Strategic Planning Process: Planning for Success. The
CACUBO Management Institute. Instructors: Gerald
McLaughlin and Josetta McLaughlin
June 1996
Radford, VA
The Strategic Planning Process: Workshops Designed for the
Mongolian Businessmen. The Radford University Business
Assistance Center. Instructors: Faculty of the Radford
University College of Business and Economics
March 1996
Washington, DC
Strategic Planning: A Technical Workshop. Consumer
Federation of America. Instructors: Josetta McLaughlin and
Nancy Chamberlain
March 1995
Roanoke, VA
Ethics and Confidentiality in EAPs. Virginia Blue Ridge Chapter
of EAPA. Instructors: Josetta McLaughlin and Robert A.
Herring, III.
July 1994
Beijing, The Peoples’
Republic of China
University Initiatives in a Socialist Market Economy: Strategic
Planning, TQM, Quality Circles --All Resting Upon a Solid
Data Foundation. Developed and Conducted under a USIA
Grant, Hosts Universities: West Virginia University and
Beijing Normal University. Instructors: R. Hartnett, W.
Miller, J. Andes, Gerald McLaughlin, Josetta McLaughlin,
and Chinese Host Institution Administrators.
February 1993
Richmond, VA
Improving Evaluations with Quality Information. Annual
Conference of the Virginia Educational Research
Association. Instructors: Gerald McLaughlin and Josetta
McLaughlin
January 1992
Blacksburg, VA
Preparing a Management for Work Place 2000 ( Ethics
Session). Management Development Center, R.B. Pamplin
College of Business, Virginia Polytechnic Institute and State
University. Instructors: Jon Shepard and Josetta
McLaughlin
May 1984
Ft. Worth, Texas
Analyzing Data: Questionnaire Survey Research Workshop.
Association for Institutional Research. Instructors: Gerald
McLaughlin and Josetta McLaughlin
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Josetta S. McLaughlin
2007-2008
ROUNDTABLES, SEMINARS, PANELS, SPEECHES
Panel (2007). Association for
Institutional Research
Consultants: Their effective use for IR and assessment.
47th Annual AIR Forum, Kansas City, Mo. With John
Milam, Richard Voorhees, Robert Toutkoushian, Gerald
McLaughlin, and John Lee.
Symposium (2007). Association
for Institutional Research (with
follow-up panel session)
Global competition in the higher education enterprise:
Roles for IR. 47th Annual AIR Forum, Kansas City, Mo.
With Raj Sharma, Terrence Russell, John Muffo,
Samuel Peng, Richard Howard, Gerald McLaughlin,
and Mary Korfhage
Roundtable (2007) Association
for Governing Boards
The information mosaic: Strategic decision making for
higher education. Association for Governing Boards
Annual Meeting. Phoenix, AZ. With Gerald McLaughlin.
Panel (2007). International
Conference on Educational
Evaluation
Plenary Panel. Discussion of Issues Identified in
Plenary Sessions of the International Conference on
Education Evaluation, Center for Research on
Educational Evaluation and Development, National
Taiwan Normal University. Taipei, Taiwan. With David
Johnson (Oxford University), Gerald McLaughlin
(DePaul University), Hau Kit Tai (Chinese University of
Hong Kong), and Samuel Peng (Facilitator, National
Taiwan Normal University).
Panel (2006). Illinois
Association for Institutional
Research
National Commission on the Future of Higher
Education key recommendations – Cross sector panel
perspectives on measuring up and rising to the
challenges. Springfield, IL. With M. Baumgartner
(IBHE), S. Cordogan (District 214 Public School
District), A. Gutierrez (City Colleges of Chicago), D.
Layzell (UICU), G. McLaughlin (DePaul University), and
S. Parke (Illinois Community College Division).
Speaker Panel (2005). League
of Women Voters
The status of affirmative action in higher education.
League of Women Voters of Arlington Heights, Mount
Prospect and Buffalo Grove. Arlington Heights, Il. With
D. Pavelka and G. McLaughlin.
Roundtable (2003). University
of Amersterdam Administrators
Strategic management and quality assurance.
University of Amsterdam. Amsterdam, The
Netherlands. With G. McLaughlin and J. Muffo.
Roundtable Topic Facilitator
(2002). Academy of
Management.
Incorporating innovative technologies into the
classroom: Pedagogical and practical issues for
consideration. 62nd Annual Meeting of the Academy of
Management. Denver, CO
11
Josetta S. McLaughlin
2007-2008
Keynote Panel (2002).
Southern African Association
for Institutional Research
Using data and statistics to inform assessment and
planning efforts. Joint Meeting of the Southern African
Association for Institutional Research and the Southern
African Association for Research and Development in
Higher Education, July 8-10, Peninsula Technikon,
Bellville, South Africa . With M. A. Coughlin and G. W.
McLaughlin.
Research Topic Panel (2002).
International Association for
Business and Society
The political twist on social responsibility. Annual
Meeting of the International Association for Business
and Society. Victoria, British Columbia, Canada. With
A. Matasar.
Invited Speech (2002). Rotary
Club of Long Grove, IL
Business ethics: Nobody’s child, everybody’s stepchild.
Rotary Club of Long Grove. Long Grove, IL.
Seminar Panel (1994). The
Open Learning Institute of
Hong Kong
Strategic planning and accountability for higher
education in a changing environment. Presented for
the Senior Academic Administrators of The Open
Learning Institute of Hong Kong. Mongkok, Kowloon.
Panel (1993). Motorist
Information & Services
Association
Privatization: Examining the dynamics of public-private
partnerships. 6th Annual MISA Conference. Hartford,
CT.
Panel (1992). Motorist
Information & Services
Association
Intelligent vehicle highway systems. 5th Annual MISA
Conference. Nashville, TN.
Invited Speech (1991). Rotary
District Assembly
Ethics in leadership. 757 Rotary District Assembly.
Blacksburg, VA.
NOTE: Speeches and Panels given prior to 1990 are not included.
GRANTS (Prior to 1996)
McLaughlin, J. S., Mayfield, J., and Mayfield, M. (1995). Encouraging student integrity in a
changing environment, Funded by the Radford University Foundation under the
Faculty Professional and Instructional Development Program, Spring Semester.
Invited Speaker: James Harvey.
Establishment of a data base to guide curriculum development, Funded by the Radford
University Foundation under a Departmental Development Grant Program, Spring
Semester, 1995.
Total quality management: Meeting the challenge of the 90s, Funded by the Radford
University Foundation Center for Academic Enrichment under the Departmental
Development Grant Program, Spring Semester, 1995, with R. A. Herring, III and F. Green.
Technology Grant Application, Computer equipment funded through the Equipment Trust
Fund, Center for Teaching Excellence, Fall Semester, 1994.
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Josetta S. McLaughlin
2007-2008
McLaughlin, J. S. and Herring, III (1994). An empirical examination of employee
assistance programs (EAPs) in Southwest Virginia, College of Business and
Economics Summer Grant.
McLaughlin, J. S. (1994). Faculty development seminar: Business ethics and the case
method, Funded by the Radford University Foundation under the Faculty Professional
and Instructional Development Program, Spring Semester. Invited Speaker and
Consultant: Dr. Ed Freeman, Darden School of Business.
PROFESSIONAL ORGANIZATIONS
Current Memberships:
 Association for Institutional Research
 Academy of Management
 International Association for Business and Society
 Society for Human Resource Management
 European Association for Institutional Research
 National Association for Female Executives
 American Association for University Professors
Former and Occasional:
 Midwest Business Administration Association
 Society for Business Ethics
 Southern Management Association
 Southeast Decision Sciences Institute
 SEInfORMS
 ABSEL
 Employee Assistance Professional Association (Virginia Blue Ridge Chapter)
Research Chair
 American Council on Consumer Interests
 Virginia Citizens Consumer Council (Recording Secretary, Past Strategic Planning
Committee Member, Board of Directors, Past Vice-President, Past Newsletter
Editor)
 Consumer Education and Information Association of Virginia (Program CoChairperson, Past Vice-President, Past Newsletter Editor)
 Academy of Business Education
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Josetta S. McLaughlin
2007-2008
PROFESSIONAL SERVICE ACTIVITIES
Reviewer (Association
Conferences on-going)
Reviewer, Academy of Management, Business Policy
and Strategy Division.
Reviewer, Academy of Management, Social Issues in
Management Division.
Reviewer, Academy of Management, Management
History Division.
Reviewer, Academy of Management, Management
Education Division
Reviewer (Journals occasional)
Reviewer, Journal of Business Ethics, 2006
Reviewer, Business and Society, 2007
Reviewer (Textbook Publishers
occasional)
Sage Publishers: Textbooks for Business and Society
Houghton-Mifflin Publishers: Textbooks for Strategic
Management
Reviewer (Ohio Board of
Regents on-going)
Proposals for Doctoral Dissertations
PDEs and Dissertations
Proposals for Doctoral Programs
Conference Division Session
Chair or Facilitator
Academy of Management 2007 Annual Meeting: Doing
Well By Doing Good, BPS Session 843, Corporate
Strategy: Government, Regulatory, and Political
Strategies. Philadelphia, PA. August 3-8, 2007.
Conference Division Session
Discussant
Academy of Management 2007 Annual Meeting, MH
Session 1361, Historical Performance, Strategy, and
Evolution. Philadelphia, PA. August 3-8, 2007.
Academy of Management 2005 Annual Meeting, SIM
Session 1203, Corporate Social Performance;
Empirical Studies. Honolulu, HI. August 5-10, 2005.
Conference Session Facilitator
Association for Institutional Research 2006 Annual
Forum: Effectiveness Through Diversity. Session 125.
Ten years of democracy: Comparing South African
students and behaviors, 1994-2004. Chicago, IL May
17, 2006.
Evaluator and Judge (2004)
ODN/C Impact Award
VCCC Representative (1993 –
1998)
Consumer Federation of America Assembly,
Washington, DC.
Conference coordinator (1998)
Consumer Education and Information Association of
Virginia.
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Josetta S. McLaughlin
2007-2008
HIGHER EDUCATION CONSULTING 2000-2007
Illinois Teacher Data Warehouse
(2007)
HECA Evaluator
Virgin Islands (2006)
Salary Study: Internal and External Consistency
Amsterdam, The Netherlands
(2005)
Building a Data Warehouse Capability
Milikin college (2000-2001)
Assessment of the Institutional Research Function
UNIVERSITY SERVICE
Roosevelt University:
 Roosevelt University Faculty Issues Committee, WEHCBA Representative, 2004-2008;
Chair 2005-2006, 2007-2008.
 Department of Management Curriculum Committee, 2004-2007.
 RU-SHRM Faculty Advisor, 2004-2006
 Roosevelt University Internal Review Board, WEHCBA Representative, 2003-present.
 Roosevelt University Undergraduate (Educational Policy and) Curriculum Committee,
WEHCBA Representative, 2002-2004, 2006-2008; Chair 2003-2004.
 Search Committee: Faculty Position, Human Resource Management, School of
Management, Marketing and Information Systems, 2004-2005.
 Search Committee: Faculty Position, Strategic Management, School of Management,
Marketing and Information Systems, 2004-2005.
 BGB Student Organization Faculty Advisor, 2004-2005.
 Walter E. Heller College of Business Administration (WEHCBA), Dean’s
Council/Administrative Team, 2001-2005.
 Walter E. Heller College of Business Administration (WEHCBA), Faculty Council, 2001present.
 General Education Committee, College of Arts and Sciences, WEHCBA Representative,
2001-2006.
 Search Committee, Faculty for School of Real Estate, WEHCBA, 2002-2003.
 Search Committee, Dean for the Walter E. Heller College of Business Administration,
WEHCBA, 2002-2003.
 Search Committee, Director for the School of Real Estate, WEHCBA, 2001-2002.
 NSACI Expo, WEHCBA Representative, September 6, 2001, Harper College.
Radford University:

Radford University Committee for Experiential Learning, 1999.

Department of Management and Marketing Internship Committee, 1998-1999.
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Josetta S. McLaughlin
2007-2008

Department of Management and Marketing Faculty Development Committee, 1998-1999.

College of Business and Economics Mission Committee, 1997-1999

College of Business and Economics Internship Advisory Committee, 1997-1998.

Radford University Faculty Positions Committee, 1997-1998.

Department of Management and Marketing Enrollment Management Committee, 1997-1998.

Department of Management and Marketing Curriculum Committee, 1996-1998.

Department of Management Strategic Planning Committee, 1996-1997.

Radford University Judicial Board, 1996-1999.

College of Business and Economics Student Action Team, 1995-1996.

College of Business and Economics Committee on Teaching Evaluation, 1995-1996.

Radford University Judicial Policies Committee, 1993-1998.

Radford University General Education Committee, 1994-1996.

Department of Management Committee on Teacher Evaluation, 1992-1993.

Department of Management Committee on Goals and Objectives, 1992-1993.
Services to the Community (Not Included)
PROFESSIONAL DEVELOPMENT ACTIVITIES
(Does not include participation in meetings listed under other headings.)
Participant. (2007). Developing Excellence in a Dynamic Business World. The NHRC
Forum. Harper College, April 26.
Participant. (2006). Current Trends in Employment Law. NHRC (Northwest Human
Resources Council). September 13.
Participant. (2006). Creating Opportunities Through People. The NHRC Forum. Harper
College, May 4.
Participant. (2006). Life Is Not a Duress Rehearsal. Presentation by Leslie Charles.
Meeting of the National Association for Female Executives.
Participant. (2006) Webcast. Questionnaire Manager Building Block. Presented by SPSS
Events, SPSS Inc., for members of the Association for Institutional Research. February 9.
Participant. (2005). Illinois Association for Institutional Research 35th Annual
Conference, Peoria, IL, Nov. 3-5.
Participant. (2005). The Second Roosevelt University Mini-Conference on Teaching
(RUMCOT2). Roosevelt University. April 29.
Participant. (2005). How Well Do You Know Your Job Candidates? Pre-Employment
Screening. Presented at a General Meeting of the NHRC (Northwest Human Resources
Council). October 13.
Participant. (2005, 2006). Working with Japan: The Myths & Facts Explored (2005). Cohosted by Japan External Trade Organization (JETRO), Roosevelt University (WEHCBA),
and Breaking Grounds in Business (BGB). Roosevelt University, October.
Participant (2004). BSG 8.0 Training. September 27, 2004, McGraw-Hill, Online via
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Josetta S. McLaughlin
2007-2008
WebEx at http://mhhe.webex.com.
Participant, Pro-change International, Annual Conference, May 29-June 1, 2002, Chicago, IL.
Participant, HEDS (Higher Education Data Sharing) Consortium, 2002 HEDS Summer
Conference, May 6, 2002, Chicago, IL.
Participant, SPSS Webcast: “Revolutionize Your Research Reports,” December 6, 2001.
Blackboard Training, Roosevelt University, November 7, 2001.
Participant, SPSS Web Seminar: “Effective Survey Research in the Public Sector,” May
2001.
VBRCEAPA. PHD Workshops, Training Conducted by the Virginia Blue Ridge Chapter of
the Employee Assistance Professionals Association, Roanoke, VA, 6 workshops per year,
1997, 1998.
Participant, "Electric Utility Restructuring Roundtable," Richmond, VA, May 1998.
Future Day: The Business Seminar, November 12, 1997. Speakers, Lester Thurow, John
Naisbitt, Faith Popcorn, Don Tapscott, Don Peppers, Marshall Loeb. Teleconference. New
River Community College. Dublin, VA.
Participant, “Lessons in Leadership,” A Conference Conducted by Dr. Ken Blanchard,
Hotel Roanoke and Conference Center, Roanoke, VA, Wednesday 24, 1996.
Participant, Our Turn (Computer Skills) Workshop, Radford University, Summer, 1994,
1996, 1998.
Participant, “Ethics Workshop,” Conducted by R. Edward Freeman under a Grant from the
Radford University Foundation, Radford University, April 18, 1994.
Participant, 1993 Faculty Development Workshop, Social Issues in Management Division,
53rd Annual Meeting of the Academy of Management, Atlanta, GA.
17