Chatham Marketplace Board Meeting, September 23, 2015 Members Present: Doug Wakeman; Sarah D’Amato; David Simmons; Jenny McLaurin; Deb Cameron; Kathleen Conroy Absent: Katie Niver, Jamie Saunders General Manager: David McComas Agenda Modifications: add discussion of NCG Agreement 1) Reading of the Ends 2) Minutes: Pending approval 3) Finance Committee Meeting: A) Miki had asked Finance Committee about renaming or eliminating Rent Escrow Line. Finance Committee noted that Board approval was not necessary for this. B) Inventory reduction: reducing back stock in meat, frozen, and back room. Inventory reduction is not the reason we are seeing holes on shelves. That is a result of ordering and out-of-stocks from distributors. David meeting with staff Thursday to identify products with inconsistent supply to see about other distribution options. David will update Board with results of that meeting. C) AP up $6300. David says this is because we have secured longer terms with 4 vendors 4) GM FYI: Do Deli employees have written expectations? Yes and job descriptions. But no training module. A) Beer and wine reset discussion. Will know more about when and what it will look like in a couple weeks. Boehr Brothers coming in to look at cooler. B) Working with Elizabeth to rebrand store. David will show Elizabeth ideas tomorrow. When Elizabeth creates plan, David will share with Board. C) Grocery manager leaving. Plan is in place in case new hire is not here in time, David Dellea and Brittany will cover purchasing. New person will train in Carrboro and Durham. D) PCI Compliance update: LOC, SMS and Mercury Systems do not have a solution. October 1 is deadline. For temporary fix we will use non-integrated card readers. POS Software will not talk to card readers. Cashier must input the total before the swipe introducing user error. Readers will have the encryption technology as well as chip input utilizing Apple and Google pay. E) David asserts that we need to invest in people. Finding staff is very difficult due to what we are paying. He is working on a budget that includes higher labor cost for higher salaries and more training. 5) ENDS reporting. Because 3 people were out we are moving vote to October. Any comments or requests for more information should go to Sarah by Monday, October 5 . We will not discuss ENDS at October meeting. Vote only. A) Is a good place to work. What pay and other benefits do other small retail/restaurant businesses in our area offer? This information can be used by GM to build case for increasing wages. 6) Board Business: NCG Agreement is coming. Will standardize certain operations across all NCG stores. Board signs to say that GM can make decisions. Needs to be on October’s agenda. Tom and Sarah will review Agreement and present to the Board. Doug to assist. CBLD Agreement is due. Sarah will reach out to NCG to see if they will pay portion of the dues. We would be able to put up $3,000. 7) Staff Appreciation Day has been shut down. After rescheduling the date/catering orders twice, David and Elizabeth just don’t think we can make it work this year. Hopefully the board can channel this energy into the holiday party. Adjourn Next Meeting 10/28/15 @ 5:30 in Jenny’s shop.