Employee Appreciation and Recognition Policy 1. General This policy is intended to appreciate and recognize an employee, a department and our entire staff for outstanding contributions that further the goals and objectives of <<name of practice>>. Sincere thanks never grow old. Ongoing, meaningful appreciation and recognition provide an effective, low cost way of raising moral and encouraging higher levels of performance. 2. Recognition Categories o Day to Day – Managers, supervisors, leadership and staff personally acknowledge an individual for a job well done/contributions to the practice. o Career Milestones – this recognition involves recognizing employee milestones such as years of service, achievement of professional education (i.e., Certification, Master’s Degree). o Celebration/Group Events – Recognition in this category can include, but is not limited to acknowledgement and appreciation for successful completion of project, achievement of quality or utilization metrics, practice anniversaries, overall employee appreciation and more. 3. Implementation Identification of employee recognition/motivators: Managers, Supervisors and the Hiring Manager/Office Manager are responsible for learning and identifying how individual employees would like to be appreciated and/or recognized. Managers and Supervisors are encouraged to: 1. Ask new hires about a favorite previous recognition moment during orientation or onboarding 2. See a team member as a complete person and ask questions to help identify employee motivators 3. Get to know staff to be able to use what you know to identify recognition an employee would value o Day to Day – Managers, supervisors and leadership are responsible to personally acknowledge employee contributions to the practice. This can include verbal or written thanks for a task well done. o Career Milestones/Advancement – The Office Manager is responsible for acknowledging years of service recognition at each quarterly staff meeting. Employees who have achieved an annual anniversary during the quarter will be acknowledged and recognized at the staff meeting for years of service to the practice. In addition: o Employees who achieve three years of service will receive <<fill in blank>>. o Employees who achieve five years of service will receive <<fill in blank>>. o Employees who achieve ten years of service will receive <<fill in blank>>. 1|Page Developed by the New Jersey Academy of Family Physicians (NJAFP). 224 West State Street, Trenton, NJ 08608 www.njafp.org ©2015 NJAFP o Employees who achieve fifteen years of service will receive <<fill in blank>>. o Employees who achieve twenty years of service will receive <<fill in blank>>. New Hire Thank You - After one month of service, a new staff member will receive a thank you or appreciation note from the <<fill in blank here, Immediate Supervisor, Manager, Office Manager or Leadership>>, identifying at least one contribution the new staff member made or highlight a positive comment about the new hire within his/her first 30 days of employment. The <<Office Manager or Hiring Manager>> will << write a thank you or send a reminder to Manger five days prior to the staff member’s 30th day on the job so the thank you can be written and provided to the new hire.>> o Celebration/Group Events - Once a year on the <<fill in blank, could be date practice opened, first day of summer, Flag Day, whatever>> practice will host an Employee Appreciation and Recognition Day. Employees will be notified/ reminded of this date 90 days in advance. The practice will <<fill in blank here regarding annual activities that will take place, see 100 No Cost or Low Cost Appreciation and Recognition Ideas attached to this policy>>. The Office Manager is responsible for working with <<leadership, team of staff members>> to execute the celebration. 4. Monitoring This policy will be reviewed at least every two years by the Office Manager for any changes or updates. Effective Date: Approved By: ___________________________ Signature 2|Page ________________ Date Developed by the New Jersey Academy of Family Physicians (NJAFP). 224 West State Street, Trenton, NJ 08608 www.njafp.org ©2015 NJAFP