JOB VACANCY
Tours & Museum Manager
Permanent
Salary dependent on skills and experience
Lord’s Ground, the most famous cricket ground in the world, and generally known as the ‘Home of
Cricket’ is the home of the Marylebone Cricket Club (“the Club”). Tours of Lord's give visitors the
opportunity to go behind the scenes at MCC's historic ground, where they can see many of the most
famous sights in world cricket.
A fantastic opportunity has arisen for a Tours & Museum Manager to run the Lord’s Tour programme.
The Manager will promote and review the commercial potential of both the Museum and Tours with a
view to recommending and implementing ideas to enhance the customer experience. In addition, there
will be opportunities to commence project work in 2015.
The Manager will also assume responsibility for the daily operations of the Museum and Tours staff to
include the management, resourcing and development, where appropriate, of the Tours Office Staff,
both permanent and casual. This will include carrying out performance reviews and setting individual
objectives aligned to departmental and business needs. Additional key duties include assisting with the
annual budgeting and forecasting process and attending and making presentations at committee
meetings.
Required skills and experience
The successful candidate will be customer focussed with a strong track record of leading, managing
and developing staff as well as proven experience of budgeting and financial planning. Strong
communication, presentation and interpersonal skills are also essential, as he or she will be interacting
with a diverse range of people, both internally across the Club and externally.
Working knowledge of MS Word, Excel and PowerPoint is also essential, along with the ability to
prioritise and organise workloads. Significant flexibility is required, especially during the cricket season,
for working extended hours during the week and also during weekends and public holidays.
Values and behaviours
In line with the Club’s Values, you will demonstrate:
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A positive and proactive approach to all elements of the role
Responsibility for your own actions and outputs
Demonstrate respect and courtesy to MCC’s Members, staff and visitors
Promote teamwork by supporting others and sharing knowledge
Deliver high quality work and service in a timely manner
Skills and ability testing will form part of the selection process
Please submit your CV and a covering letter, stating salary expectations, for the attention of
Amanda Forsey, Head of HR at jobsatlords@mcc.org.uk
Closing date: Friday 31st October 2014