You Said: We Did: Following analysis of the results of the 2011 Staff Survey, priorities for action were identified by the School of European Languages, Translation and Politics These areas from the Staff Survey were identified as needing action: 1. Major change (not) managed effectively by the university 2. I can (not) meet the requirements of my job without working unreasonable hours What we’ve done so far: We are undergoing a period of change and transition as a School. We are fully committed to Schoolwide consultation on the best means to support the academic aspirations of colleagues within the School. We are undertaking a review of our Modern Language provision. One of the guiding principles of the review is that of sustainable workloads for all colleagues. We are one of the pilot schools for a University workload model this year. We have used the WLM to work towards a balanced model of workplace responsibilities and roles. 3. Poor performance is (not) dealt with effectively in my School/directorate We operate a robust appraisal process and have a system of research mentoring. We would welcome university initiatives that offer greater guidance and support for managing poor performance in all areas of academic activity.