QUEEN ELIZABETH’S FOUNDATION FOR DISABLED PEOPLE JOB DESCRIPTION Job Title: Department and Location: Reporting to: Driver Retail Trading, Leatherhead Court Area Manager Main Function of Job: To play a part as a member of the retail trading team working closely with your line manager and colleagues to provide, support and assist volunteers and managers in our shops and retail distribution centre. To assist in collection and delivery of furniture and donated items. At all times to work closely with other staff providing help and support where required and generally promoting the good name of QEF. Main Duties: To assist the Transport officer with the collection and delivery of furniture. To make decisions on what to accept and what not to accept when picking up donated furniture, to accept legally and properly. To sign up gift aid from customers who donate furniture. To assist the shop managers and volunteers by moving furniture and where required to help with furniture display and reorganisation. To take supplies to specific shops, this includes post, stationery and fittings. To move donated stock to and from shops and the retail distribution centre. To aid in the collection of rubbish and other items to and from the shops and retail distribution centre. To implement QEF policy requirements, specifically checking vehicles daily and weekly. Where required to carry out minor repairs, eg. replacing light bulbs and providing appropriate DIY support to both the shops and the retail distribution centre. To help maintain the retail distribution centre keeping it clean, tidy and well organised. To complete health and safety training. To carry out other reasonable requests as required by the line manager. Skills, Experience and other requirements: A reasonable level of IT experience is required to access email and online training modules. Physical effort – the post holder will be required to lift furniture and other items as a regular part of the job. You must have held a full UK driving licence for a minimum of two years. This must be presented at application stage. You must be at least 21 years of age to drive an insured QEF vehicle. Ideally (but not essential) previous experience of working in a warehouse, maintenance or driving environment. Additional note: The success of our shops operation depends to a large extent on good communication with all managers. There will be times when instruction from shop managers and line managers require specific tasks to be achieved in a timely manner. Retail Trading relies on a high level of support given by our volunteers and it is imperative that the post holder recognises this contribution and plays their part in providing a friendly and supportive environment for our volunteers. Ref: JD/Trading Driver September 2015