JOB DESCRIPTION
POSITION TITLE: Systems Quality Engineer
DEPARTMENT: Quality
CLASSIFICATION:
APPROVED BY: VP Human Resources
E4
DATE: January 25, 2012
REPORTING RELATIONSHIPS
POSITION REPORTS TO: Systems Quality Manager
POSITION PURPOSE (What this position is responsible for accomplishing)
Reporting to the Quality Systems Manager, this position is responsible for performing quality
engineering activities in support of the contracts, engineering, manufacturing, and procurement
departments as well as overall support to the quality organization. The Systems Quality
Engineer also provides guidance and technical support to inspectors and operators in
conducting related activities and tasks. This position is focused on system level improvements
that are outputs of product reviews, contract flowdowns, and internal audits.
ESSENTIAL FUNCTIONS AND BASIC DUTIES FOR THIS JOB
The Quality Engineer supports the following key tasks and responsibilities.
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Provides advice and oversees Product Verification activities (i.e., preparation of packages
and parts to source inspectors.)
Supports Quality system improvements through corrective and preventive actions
Support procedure development, integration, and training
Perform internal auditing to contractual requirements and system procedures
Increase internal and external customer satisfaction
Other responsibilities/tasks as may be assigned by management
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PERFORMANCE MEASUREMENTS (What does the employee need to do to be successful?)
The Systems Quality Engineer supports projects and assignments within the requirements of
Licensor, Customer, Regulatory and Quality Management Systems constraints. They shall
conduct business in a professional manner while maintaining effective relationships with all
stakeholders. Additionally, the performance of Quality System Engineers shall be judged upon
the following criteria:
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Ensure contract compliance throughout organization
Support root cause and corrective action including investigation and process
development/improvement
Prepare waivers and interface to customers
Provide technical support to inspectors and operators
QUALIFICATIONS
EDUCATION/CERTIFICATION:
AA/AS Degree preferred, but not required. Quality
Engineering professional certification(s) a plus.
REQUIRED KNOWLEDGE:
The Systems Quality Engineer will possess a thorough knowledge of the aerospace/DOD
industry and regulatory environment to include CFR part 21 and 145. Must have excellent
communication skills with the ability to organize activities and execute tasks including
interpersonal skills necessary to develop and maintain relationships at all levels to solve
problems and facilitate results.
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Knowledge of ISO 9001:2000, AS9100, FAA regulations and industry standards
Advanced problem solving; analyzing, investigating and following up using six sigma tools
Knowledge of business systems including ERP, Microsoft Office, etc.
Process improvement strategies (process oriented)
Ability to develop and build a strong team environment, establishing effective relationships
with the wide spectrum of team members and stakeholders
Ability to multitask and stay focused on tasks to completion, diligence and attention to detail
Easily identify and resolve obstacles to keep tasks on track
Apply experience to determine the best approaches and courses of action
Being innovative in tactical matters, breaking down barriers, proposing alternate solutions
Ability to communicate and negotiate, using diplomacy, and managing conflict
Attention to detail and follow through
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PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY:
TALKING:
HEARING:
VISUAL ABILITIES:
PHYSICAL STRENGTH:
Must be able to efficiently use keyboard.
Excellent verbal, written and interpersonal communication skills
Must be capable and willing to speak in front of groups of
individuals for training/instructional purposes.
Excellent listening, comprehension and interpersonal
communication skills
Must be able to read minimum of 8 point font and be able to
identify colors
Able to lift maximum of 20 lbs
WORKING CONDITIONS (Any hazardous or significantly unpleasant conditions?)
Office environment, shop floor visits, air travel. Position requires some irregular working hours,
some evenings, and occasional weekend work. May also require some travel.
MENTAL ACTIVITIES AND REQIREMENTS OF THIS POSITION
REASONING ABILITY:
Able to develop strategies and maintain efficient systems that
meet all business, regulatory and customer expectations.
Constructively deal with personnel needs and issues.
MATHEMATICS ABILITY:
Must be able to gather, evaluate, use and present quality/business
data in an organized structured manner.
LANGUAGE ABILITY:
Able to speak and write English, and express themselves in a
professional manner.
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INTENT AND FUNCTION OF JOB DESCRIPTIONS
Positions descriptions assist Ontic in ensuring that the hiring process is fairly administered and
that qualified employees are selected. They are also essential to an effective appraisal system
and related promotion, transfer, layoff, and termination decisions. Well constructed position
descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties
have been included. Peripheral tasks, only incidentally related to each position, have been
excluded. Requirements, skills, and abilities included have been determined to be the minimal
standards required to successfully perform the position/s. In no instance, however, should the
duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional
functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be
modified to reasonably accommodate disabled individuals. However, no accommodations will
be made which may pose serious health or safety risks to the employee or others or which
impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization
maintains its status as an at-will employer. Employees can be terminated for any reason not
prohibited by law.
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