ORDER OF MALTA LITHUANIA RELIEF ORGANISATION CODE OF ETHICS 1. Introduction Relief Organisation of the Order of Malta (Maltos Ordino pagalbos tarnyba hereinafter referred to as the MOPT) is a non-governmental, politically independent, strong, Catholic, high reputation, modern, independent, voluntary organisation, through programs, projects and regular actions dedicating the activities to the most vulnerable segment of society – the elderly living alone, the disabled, children and adolescents (hereafter referred to as the service recipients) for spiritual development, reduction of social exclusion, improvement of social position in Lithuania. The Code of Ethics of the MOPT establishes the basic principles of volunteers or this organisation, ethical and legal conduct of employees and managers, which are not directly regulated by legal acts of the Republic of Lithuania, Articles of Association of the MOPT and other internal regulative documents. Moral and legal requirements of the Code of Ethics are general and mandatory to all executors of the activities. All individuals, executing the MOPT activities and newly joining it and structural units shall familiarize with and follow the Code of Ethics of the MOPT. 2. The main ethical values Membership in the MOPT organisation obliges everyone to achieve the general objective, following: • the motto of the Order of Malta “Defence of the faith and assistance to the poor”; • the mission of the MOPT “To provide assistance to the needy, the disabled, living alone, and other social risk individuals or groups, to promote social maturity and volunteerism in cooperation with the social partners and sponsors in Lithuania and abroad”; • the vision of the MOPT “A modern, open, honourable, developing, uniting people of good will, based on voluntary principles and Catholic values organisation, providing qualitative social services in order to reduce social exclusion in Lithuania”; • long-term and short-term strategy, aims and objectives of the MOPT activity. • the following basic ethical values of the activity. Selfless service to others, creating a balance between personal and public interests: • To meet the needs of the service recipients, to provide them with complete information about the MOPT services, without reward or other personal gain. • To assume personal responsibility for the quality of the services. • Do not use the MOPT name and achievements for personal goals. Aspiration for truth and justice. • To use honestly material resources and to save the means used in the MOPT activity. • To share knowledge and experience with colleagues, in order to achieve mutual improvement and social welfare for the service recipients. • To inform immediately the management of the MOPT about any unforeseen events, faults or accidents carrying out the activity, as well as terminated relationship with the service recipient (on his own initiative or due to unexpected change of circumstances). Respect for each person’s inborn rights: dignity, moral values, freedom of religion, customs, and traditions. • Carrying out the activity, it is important to discuss the features of future mutual communication with support and service recipients, volunteers, members, employees. • To discuss about respect for the human inborn rights and tolerance with young Maltese and sponsored children – this will help to avoid unpleasant situations or incidents. Openness, honesty, responsibility in relationship with support and service recipients, colleagues, volunteers, members, managers, partners and sponsors. • In mutual relations everyone must follow the principles of trust, friendliness, tact, courtesy, and fairness. • Not to be precluded from constructive criticism. • Not to cover perceived facts of negligence, dishonesty or misuses, breaches of legal acts, moral norms or internal order of the MOPT activity. • To recognize the differences in colleagues’ reviews and to admit reasonable criticism in respect to yourself. • To explain correctly mutual misunderstandings. Respect for the MOPT organisation and its prestige. • In all occasions to publicize the positive experience of the MOPT, in order to achieve reputation and prestige. • To behave respectfully with donators, sponsors and partners. • To deflect false criticism about the MOPT in private or public conversations. 3. Non-tolerant matters, about which is necessary to inform the immediate superior or the management of the MOPT • Non-tolerant can be facts of negligence, dishonesty or misuses, breaches of legal acts, moral norms or internal order of the MOPT activity. • Humiliation of support recipient or colleague regarding age, gender, sexual orientation, appearance, disability, race, ethnic origin, creed, marital status, and etc. • Indiscreet attack verbally or physical violence against a colleague or a service recipient due to activity or personal characteristics. • Appearance of the MOPT member in a public place under the influence of alcohol, drugs, psychotropic or toxic substances. • Unreasonable gossip, intrigues and slander in respect of the organisation or a person. • Disclosure of the confidential information about a colleague, a service recipient or the organisation without consent of the person or the management of the MOPT. 4. Requirements in order to prevent sexual harassment and violence • In the MOPT activity participate women, men, youngsters, girls, and boys. Some of them participate as volunteers, employees or specialists carrying out the activity, others – as a support or service recipients. For everyone is important to have the physical and mental immunity, to be protected from sexual or other harassment and violence. • Everyone participating in the MOPT activity shall be aware of sexual harassment or violence manifestations, threats and prevention. It is necessary to talk about that with young Malteser and the service recipients, especially children. To talk nicely, taking into account the age and 2 understanding, emphasizing that the MOPT activity is based on Christian values, tolerance and mutual respect. • Everyone, whose activity in the organisation is directly related to children, youngsters (leaders of young Malteser and others working with young Malteser, day care centre employees and volunteers assisting them, carrying children, those, who provide services at home) already participating in the activity or just starting it shall complete the commitment of the form approved by the management of the MOPT in the activity to protect individuals entrusted to him or her from sexual harassment and violence. • Persons convicted or accused for sexual harassment, violence or having addiction (to alcohol, drugs, psychotropic or toxic substances) cannot participate in the MOPT activity relating to children, youngsters and provide services to support recipients at home. 5. Management ethics The management of the MOPT consolidates: • Principles of democratic governance, confidence, creativity and atmosphere promoting initiative spirit within the organisation. • Publicity, spread of timely and accurate internal and external information. • Non-tolerance and response timely to information concerning breaches of the ethical, moral requirements, legal acts and internal order, even in case of the minimal manifestations of sexual harassment and any addiction (to alcohol, drugs, psychotropic or toxic substances). • Human resources as the largest value and success presumption policy in the MOPT activity. • Internal control of the funds assigned for the MOPT activity and rejection of misuse of the funds abuse, concealment or legal violations. The management of the MOPT must: • Behave with everyone fairly with respect and protection of conscience, expression and communication rights and privacy of volunteers, members, employees, and support and service recipients. • Encourage everyone participating in the MOPT activity to assume personal and professional responsibility for his/her actions and decisions. • Collect and analyse feedback in the public space about the organisation’s activity. • Promote continually the positive experience of the organisation in order to achieve its prestige and reputation. • Respect the privacy of donator, sponsor, and partner. • Ensure transparent, fair, mutual relationship based on trust with sponsors and partners. To provide regularly them and society with information related to the use of the funds and the results of the activity. • Use the funds of donators and sponsors only for the performance of the MOPT activity. When the sponsor, partner or donator allocates the funds for the specific purpose, to use them solely for that and to inform the donators concerning the use of the funds and the result. 3