Managing Marketing Assignment briefing June and September 2013 Andrew Sherratt Senior Examiner Professional Diploma Presentation Objectives • To explain the requirements of the assignment options • To improve your ability to prepare your submission for the assignment in order to increase likelihood of passing • To enable you to plan your work for the assignment Assignment options 1. Improving Information for Marketing – Investigate current information available for supporting marketing activities to enable recommendations to be made for improvements to information for the future. 2. Developing the Role of the Operational Marketing Manager – Development of operational marketing through changes to the structure and team involved in marketing to bring benefits to the organisation. Common requirements • Executive summary – A summary of the actual content which has been included in the report – 500 words maximum, excluded from word count • Report format – Professional, formal report suitable for presentation to the senior management team – Does need referencing for any concepts included • Description of the marketing function/department – 1 sides A4 maximum plus department structure diagram Assignment Option One • Improving Information for Marketing – Broad interpretation of information covering formal and informal sources, considering all the information which is available to support marketing activities – Evaluation of the team involved in the generation of information and management activities for the team involved to improve information for marketing – Performance measurement and budgets for information to ensure it is cost effective in the future. Improving Information for Marketing • Task One – Audit of information sources used for marketing purposes – Productivity analysis of the information process • Task Two – Team involved in information generation – Changes needed to provide the required information – Team management issues • Task Three – Potential team conflict and overcoming causes – Change management for resolution of conflict in the team Improving Information for Marketing • Task Four – Performance measurement and management standards – Measuring plans against the standards – Internal marketing for information management • Task Five – Critical evaluation of information for budgets – Internal and external data sources • Task Six – Development of system to monitor, evaluate and report on financial performance of information activities – Performance standards to improve performance Improving Information for Marketing • Overall requirement is to demonstrate – Audit current information sources – Evaluate the team involved in information generation whilst recommending improvements – Conflict identification and resolution – Performance measurement of the team with internal marketing plans – Critical evaluation of information sources for budgeting – Monitoring financial performance of marketing information activities Assignment Option Two • Developing the Role of the Operational Marketing Manager – Enhancing the recognition of the marketing function in the organisation – Developing the structure and team involved with marketing to develop operational management – Building a business case for the changes required and on-going activities after implementation – Personal Development Plan for the operational marketing manager Developing the Role of the Operational Marketing Manager • Task One – Evaluate difference between management and leadership – Current role of the operational marketing manager • Task Two – Critically evaluate current organisation structure for delivering marketing with recommendations for improvement • Task Three – Establishing and building the marketing team – Sourcing appropriate team Developing the Role of the Operational Marketing Manager • Task Four – Prepare a budget to develop the role of operational marketing – Evaluate information sources for the budget • Task Five – Establish systems to monitor financial performance of operational marketing with the revised role – Standards of performance to compare budget with actual • Task Six – Personal development plan for the operational marketing manager – Business case for the recommendations Developing the Role of the Operational Marketing Manager • Overall requirement is to demonstrate – Management v leadership with current situation – Ability of the current structure to deliver marketing and recommended changes – Building a team to improve operational marketing performance – Budget for recommended changes – Performance monitoring systems for the recommendations – Business case for implementation Good assignments • Answer the requirements given in the brief for all tasks • Apply theory well to the specific context of the organisation and the area being discussed • Demonstrate depth of thinking in terms of the implications of proposals made (or what happened for option one) • Give justified recommendations after evaluation of options • Are professionally presented • Promote the profession of marketing as a substantial contributor to organisation success A final common requirement for the briefs