December 2013 Dear Applicant, Application for Student Coach and Peer Support Senior Officer Thank you for your interest in the post of Student Coach and Peer Support Senior Officer at the University of Sunderland Students’ Union (USSU). Please find enclosed the following information: Introduction to USSU and the job role Job Description Application Form Part 1: Application for employment Application Form Part 2: Confidential Section (Equal Opportunities Monitoring) We will not accept CV’s and covering letters for this role. Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you require further information, please visit the Home Office website www.ukba.homeoffice.gov.uk The closing date for applications is Monday 13th July at 12 noon, with interviews to be held week commencing 20th July 2015. If you have any questions regarding the role please contact Eleanor Farrington, Head of Wellbeing, Confidence and Connections on 0191 515 3587 or eleanor.farrington@sunderland.ac.uk Completed applications (both Parts 1 & 2) should be forwarded by the closing date to Louise Bell, Central Services Manager on louise.bell@sunderland.ac.uk Yours Sincerely, Marie Nixon Chief Executive Page 1 of 16 About USSU University of Sunderland Students’ Union is an independent charity and exists to enhance the overall experience of all 17,500 students and to support the student voice. A Board of Trustees, comprising 5 Officers and 5 Lay Trustees govern the Union. The Chief Executive and staff members work alongside the Board. Every student registered on a course with the University of Sunderland is a member of the Students’ Union. We believe University provides students with opportunities to grow, develop and achieve, throughout their lives. These academic, social and civic experiences are valuable: to themselves, alumni, employers, and society. They encourage more equal access to jobs, and to roles in civil society. Our students are central to, and an active participant in, their University experience. Therefore our mission to our members is to: ‘Make your university experience valuable, for life’. And our objectives are to: ·Enhance our members' Learning Experience ·Support our members' Wellbeing ·Build our members' Confidence and Connections ·Be a thriving 21st century student union – Living our Values In the next four years we will achieve this by: Improving the quality of our members’ learning experience Developing a thriving range of societies Developing student engagement in the learning experience Delivering effective campaigns that make positive change Improving and developing pastoral care here Delivering a programme of fun, social, enjoyable activity Working with partners to help develop Sunderland as a place our members want to be, have fun, work and achieve Developing and maintaining effective partnerships with organisations that can help us to build our members’ confidence and connections Brokering opportunities and experiences for our members Connecting our international members – to each other, to other students, to the University of Sunderland, and the wider community Developing our members’ leadership, and creating opportunities for them to lead Working with NUS to capitalise on expertise, access research and develop services Providing the right spaces, physical and virtual, for our members to connect, have fun and develop Page 2 of 16 Understanding the diversity of our membership and making sure our work is lead and influenced by the real needs and interests of our members, removing barriers to participation Our organisational values are central to how we achieve our goals: Innovation & Energy We are passionate about supporting our members, and are driven to achieve with them. We are pioneers; challenging current practice to seek out new ideas. We are enthusiastic in all that we do. Fairness & Equality We promote and act with transparency, fairness, respect and dignity. We are powerful advocates of equality. We strive to understand the differing needs of all our members. Empowerment & Accountability We take responsibility for our actions and know everyone has an important role in making this a leading students’ union. We support our members and staff to be leaders, decision-makers, independent and empowered. You can find out more about our work at: Website: Facebook: Twitter: www.sunderlandsu.co.uk www.facebook.com/sunderlandsu www.twitter.com/sunderlandsu About the role Reporting to the Head of Wellbeing, Confidence and Connections, the Student Coach and Peer Support Officer will help our elected Officers and Senior Leadership Team to understand new and important developments in wellbeing, employability, personal development and peer support. They will develop and deliver a programme of support, including one-to-one coaching sessions for students so that we are always prepared to help develop students at the University of Sunderland. A full job description for the role can be found over the page. Page 3 of 16 Job title: Student Coach and Peer Support Senior Officer Reference No. SCPSSO Location: University of Sunderland Campuses Working hours: Salary: Part Time, 0.6 FTE (22.5 hours per week) to be worked flexibly £22,675 to £24,734 pro rata Department/Team: Wellbeing, Confidence and Connections Reporting to: Other key staff links: Head of Wellbeing, Confidence and Connections VP Wellbeing and Engagement & VP Education Wellbeing, Confidence and Connections Team Learning Experience Team University Stress and Wellbeing Group University Disability Support Team Staff reporting to this role: None but will involve extensive work with volunteers Our Mission: Make your university experience valuable, for life. Our strategic objectives: 1. Enhance our members' Learning Experience 2. Support our members' Wellbeing 3. Build our members' Confidence and Connections 4. Be a thriving 21st century student union - Living our Values Job purpose The Senior Officer will help students and our elected Officers in particular, to make wellinformed choices about the political positions that Sunderland SU should adopt on issues in personal development and wellbeing. Senior Officer will help students to plan and deliver successful campaigns to improve their wellbeing, confidence and connections. The Senior Officer will help our elected Officers and Senior Leadership to understand new and important developments in wellbeing, employability, personal development and peer support. They will develop and deliver a programme support, including one-to-one coaching sessions for students so that we are always prepared to help develop students at the Page 4 of 16 University of Sunderland. The Senior Officer will support the Head of Wellbeing, Confidence and Connections in helping all student members of University Committees and Working Groups to act confidently and with authority as student representatives. The Senior Officer will lead the creation and delivery of a peer support programme to design accessible and useful ways that we can help students to support one another throughout their time at Sunderland. The Senior Officer will, at peak periods during the year, provide coaching support to a caseload of student requests for support. The Senior Officer will be the staff on lead the creation and delivery of a wellbeing strategy for the organisation, and devise ways to engage and support all members to access the full range of services and activities designed to improve and enhance their student experience. The Senior Officer will develop and maintain excellent working relationships with the support community at the University of Sunderland, and participate in our work in supporting a framework for partnership between staff and students. Main duties Delivery To lead the creation and delivery of a person-centred wellbeing strategy for the organisation with the VP Wellbeing and Engagement and the Head of Wellbeing, Confidence and Connections. To provide effective coaching sessions to students focused on their wellbeing, confidence, performance, personal development needs and employability skills. To lead the creation and delivery of a peer support programme, to encompass SU Buddies. To contribute to organisational strategy. Feedback and analysis To record, monitor and evaluate the impact of participation in coaching, wellbeing and self-development activities and communicate the benefits and outputs to stakeholders in an engaging way. To administer and monitor expenditures for the programme against the approved budget. To improve accessibility, increase participation and remove barriers to engagement for low-engagement groups by offering evidenced solutions. To share trends and information with key stakeholders including with the University Faculties and Academic Services. To evaluate the risks associated with activities and events and ensure that students participate in a safe, healthy and supportive environment in accordance with policy and procedures. To review, develop and increase participation in peer support activities including SU Buddies, group workshops, enhanced training opportunities and networking events. To analyse and share trends in student wellbeing and access issues and information with key stakeholders, including on mental health, disability, and drug and alcohol awareness. Page 5 of 16 Development To create and develop strong links with external partners on wellbeing matters to enhance resources and opportunities that benefit members. To be lead contact with the University and lead on our organisation’s response to issues related to wellbeing. To use creative ways of promoting wellbeing and peer support opportunities to members, and to provide content for publicity and social media. To produce and maintain effective resources to enable members to access a wide range of support and guidance including in liaison with the Information, Advice and Guidance Senior Officer. To lead and manage the creation and development of online self-development information and guidance resources, in liaison with the Information, Advice and Guidance Senior Officer. To recruit, engage and support students to take part in Students’ Union wellbeing activities and campaigns, self-development and peer support opportunities. To represent the Students’ Union at appropriate University committees and groups. Other duties: Help our elected Officers achieve their manifesto commitments. Be enthusiastic advocates for student leadership and the organisation’s values To actively engage in student-facing projects and activities of all kinds as required. Be administratively self-supporting. Maintain own professional networks. Undertake any other duties and responsibilities commensurate with the post. May be required to work some weekends and evenings. Page 6 of 16 Person specification Qualifications Essential Educated to ‘A’ Level standard or equivalent Desirable Educated to degree level standard Evidence of CPD or accredited training in coaching, advice and guidance. Professional coaching qualification. Professional volunteer management qualification – such as ILM level 5 Experience Experience in coaching or giving Experience in working with advice and guidance professionally, stressed or distressed clients in either a paid or voluntary role. Experience of working with clients in an intensive interview Experience of working in an setting. educational environment. Experience of producing Experience of organising successful resources that successfully and engaging coaching or support personal development mentoring activities. or CPD. Experience of building networks to generate new knowledge and opportunities. Experience of working in sustained and successful partnership with external organisations. Experience of working with and motivating students or volunteers. Experience of communicating with a diverse range of people, both individuals and groups. Skills, Knowledge & Expertise Accurate interpretation and analysis of client need. Ability to manage complex and conflicting information. Excellent interpersonal skills and the ability to communicate effectively in a variety ways (active listening, questioning written, verbal) and situations. Knowledge of the regulatory framework within higher education institutions. Expertise in the design and deliver of a research plan or pilot activity. Excellent quantitative and qualitative data analysis skills. Knowledge of further and higher Page 7 of 16 Confident IT skills including using Microsoft Office and knowledge of a variety of digital technologies. education, issues affecting students today and the different types of students. Excellent time management and organising skills including being consistent and meeting deadlines. Knowledge of current trends, resources and regulatory information related to wellbeing. Ability to be flexible and resilient in response changing priorities and challenges. Ability to solve problems quickly, creatively and efficiently. Ability to establish positive work relationships, work effectively in a team as well as work independently. A commitment to supporting, and enabling self-development and wellbeing as part of the student experience. Values & Behaviours A demonstrable commitment to our organisation’s values Date Completed: Feb 2015 In the first year this role will deliver... To develop and deliver a programme of one-to-one coaching sessions for students. To lead the creation and delivery of a peer support programme. To lead the creation and delivery of a wellbeing strategy for the organisation. To engage and support all members to access the full range of services and activities designed to improve and enhance their student experience. Page 8 of 16 Application for Employment Please complete all sections of the application form below. CVs and additional sheets will not be accepted unless specifically requested in the advert. APPLICATION FOR THE POST OF Vacancy Ref No. / Title: PERSONAL DETAILS Last name: First Name(s): Title: Address: Email: Telephone Work: Telephone Home: Post Code: Telephone Mobile: Please indicate your preferred telephone number(s) for contact: Work / Home / Mobile QUALIFICATIONS Please include all relevant qualifications you currently hold and those you are working towards. Qualification level and subject Grade: Place of Study Dates from/to: TRAINING / PROFESSIONAL MEMBERSHIPS Please list relevant training or professional memberships, e.g. short courses, professional bodies etc. Course / Membership Date Training Provider / Professional Body Page 9 of 16 CURRENT OR MOST RECENT EMPLOYMENT Employer’s Name & Address: Job Title: Salary/Grade: Date started job: Date started with employer: Notice Required / Date left: Reason for seeking new employment: Outline of main duties and responsibilities: PREVIOUS EMPLOYMENT Employer: Dates from/to: Job Title: Brief Outline of Duties: Please provide a brief explanation for any gaps in your employment history: If you have been dismissed from any employment, please provide details: Page 10 of 16 Reason for leaving: ASSESSMENT AGAINST ESSENTIAL AND DESIRABLE CRITERIA Please describe over no more than two pages how you meet the essential and desirable criteria of the person specification as outlined in the job description. CVs and additional sheets should not be submitted unless specifically requested in the advert. Page 11 of 16 Page 12 of 16 Eligibility to Work in the UK You must be eligible to work in the UK or meet the requirements of the Home Office Points Based Immigration scheme. Are you an EEA / EU citizen? Yes / No Are you eligible to work in UK without restriction? Yes / No Please provide details e.g. what type of visa do you have/what is the expiry date (mandatory, if applicable): Criminal Convictions Criminal convictions disclosed on this form will only be taken into account in so far as they are assessed to be relevant by USSU. Spent convictions will only be taken into account where the job is exempt from the Rehabilitation of Offenders Act 1974 (this will be stated in the job advert where relevant). Have you ever been convicted of a criminal offence or do you have prosecutions pending? Yes / No If ‘yes’ please provide details: ACCESS REQUIREMENTS AND FACILITIES Please give details of any arrangements or facilities you may require to enable you to attend an interview for the post for which you are applying (e.g. sign language interpreter, level access etc). DRIVING – PLEASE COMPLETE IF RELEVANT TO THE POSITION APPLIED FOR Do you hold a current driving licence? If so, what type? Full/Provisional Do you have any current/pending driving endorsements or convictions? If “Yes” please provide details: REFEREES Please give details of two referees, with at least one from your most recent employer(s). Note: we may contact any previous employer for a reference if you are successful. Students should provide referees from your most recent educational establishment. Name: Position: Address: Name: Position: Address: Telephone: Fax: Email: Telephone: Fax: Email: How long have you known this referee and in what capacity? How long have you known this referee and in what capacity? Page 13 of 16 DATA PROTECTION ACT 1998 All personal information that you provide will be held and processed in accordance with the requirements and safeguards of the Data Protection Act 1998. USSU will use the information provided by you only for the purposes stated in the relevant section of the application form, or for anonymised statistical monitoring. USSU retains information about job applicants for 6 months. For successful candidates, Application Forms are retained on the personnel file and information from both parts of the application form is held electronically for contractual and statistical monitoring purpose. By submitting this form you are actively indicating your understanding and acceptance of the following: To the best of your knowledge the information you have given on this form is correct and may be used as part of your contract of employment. You consent to the processing of your data for the purposes described in the ‘Data Protection’ section of this form. Any of the following will disqualify your application or, in the event of discovery after appointment, may result in the termination of your employment: o Deliberately giving false, incomplete or misleading information. o Failure to disclose unspent criminal convictions within the meaning of the Rehabilitation of Offenders Act 1974. You will be responsible for registering with the Independent Safeguarding Authority where the job involves regulated activity within the meaning of the Safeguarding Vulnerable Groups Act 2006. Page 14 of 16 APPLICATION FORM Part 2: Confidential Section DETAILS Title, First and Last Name: National Insurance Number: Vacancy Ref No. / Title: Where did you first see the vacancy advertised? ELIGIBILITY INFORMATION – Mandatory This section is used to assess eligibility for employment in line with UK law. This must be completed in full in order for your application to be considered. Eligibility to Work in the UK You must be eligible to work in the UK or meet the requirements of the Home Office Points Based Immigration scheme. Are you an EEA / EU citizen? Yes / No Yes / No Are you eligible to work in UK without restriction? Please provide details e.g. what type of visa do you have/what is the expiry date (mandatory, if applicable): Criminal Convictions Criminal convictions disclosed on this form will only be taken into account in so far as they are assessed to be relevant by USSU. Spent convictions will only be taken into account where the job is exempt from the Rehabilitation of Offenders Act 1974 (this will be stated in the job advert where relevant). Yes / No Have you ever been convicted of a criminal offence or do you have prosecutions pending? If ‘yes’ please provide details: EQUAL OPPORTUNITIES MONITORING INFORMATION Monitoring information will NOT be used in the selection of candidates. If you do not wish to provide information please tick “Prefer not to say” rather than leave the question blank. Date of Birth: Nationality: Gender: Is your gender the same as assigned at birth? (tick ONE) Yes No Prefer not to say How would you describe your marital status? (tick ONE) Civil Partnership Divorced Separated Widowed Co-habiting Married Single Unknown Page 15 of 16 What is your sexual orientation? (tick ONE) Bisexual Gay woman/lesbian Heterosexual Gay man Other Prefer not to say What is your religion or belief? (tick ONE) No religion Hindu Sikh Any other religion or belief Buddhist Jewish Spiritual Prefer not to say Christian Muslim How would you describe your ethnic origin? (tick ONE) White Gypsy or Traveller Other Asian background Mixed - White and Black Caribbean Black or Black British – Caribbean Mixed - White and Black African Black or Black British – African Mixed - White and Asian Other Black background Other Mixed background Asian or Asian British – Indian Arab Asian or Asian British – Pakistani Other Ethnic background Asian or Asian British – Bangladeshi Prefer not to say Chinese Do you consider yourself to have a disability or disabilities? (tick up to TWO that apply) No known disability Specific learning disability (e.g. dyslexia or dyspraxia) General learning disability (e.g. Down's syndrome) Cognitive impairment (e.g. autistic spectrum disorder or resulting from head injury) Long-standing illness or condition (e.g. cancer, HIV, diabetes, chronic heart disease, epilepsy) Mental health condition (e.g. depression or schizophrenia) Physical impairment or mobility (e.g. wheelchair / crutches / difficulty using arms) Deaf or serious hearing impairment Blind or serious visual impairment Other type of disability: Prefer not to say If you require any arrangements to enable you to attend for interview please also complete the section on Access Requirements and Facilities in Part 1 of the Application Form. This is the end of Part 2 of the Application Form. Please also complete Part 1. Page 16 of 16