85-110 S7 Software Is Now Available For the Univerge SV8500 New Hardware DT770G Cradle Phone - Beginning with 85-110 S7 software, the Cradle Phone DT770G, or ITL2CR- 1(BK) can be used in the SV8500. Hard Phone License (SV8500 IP ENDPOINT LICENSE) is required for each terminal. Refer to the DT770G Release Notes for further information and details. * This terminal cannot be used in OAI/ACD system. UG50 Gateway - The new UG50 Gateway will be available and released in a later version of 85-110 S7 software. The UG50 provides the ability to mix Analog and Digital stations in the same chassis, as well as supporting Analog C.O. or PRI trunks along with the stations. The UG50 is currently in Beta testing and will be released upon completion of these tests. Look for more information and details coming soon. New Features in 85-110 S7 C-207 – Call Pickup – One Touch Key This feature allows the station user to pick up an incoming call directed to a Call Pickup Group that is assigned to a programmable Line/Feature Key on a Desktop Terminal in advance. Desktop terminal users can pick up the call by pressing the Feature Key corresponding to the Call Pickup Group. If multiple Call Pickup Groups are assigned to Feature Keys, users can determine which group is receiving a call by a flashing indication on the corresponding Feature Key Lamp when an incoming call arrives to a station. L-57 – Last Login Info Retention Last Login Info Retention allows IP terminals and SIP Multiple Line terminals (herein after referred to “IP/SIP terminal”) users to log in to any phone in free seating arrangements with their station number as the login User ID, and continue using the station number after an interruption due to power loss or terminal reset. If the office data is backed up and restored, they can resume using their phones even after the system initialization while maintaining the last station number used. For example, after transferring to another section of the company or changing seating arrangements, if an IP/SIP terminal user logs in to a different phone once, the terminal user does not have to log in subsequently even after a terminal reset occurs. M-124 – My Line Number Display – D For DT700 Series, My Line information (Name and Number) is displayed on the LCD when the terminal is idle. Four patterns are available: [Name + Number], [Number only], [Name only] and [No display]. In prior software versions, if the user wanted to confirm the My Line information, they would need to take the handset off hook or press the SPEAKER key. Beginning with the 85-110 S7 software version, this additional action is not needed in order to confirm the My Line information. R-62 – Ring Volume in Headset Mode Ringer Tone Volume of a DT700 series Desktop Terminal in the Headset Mode is adjusted to -20db from normal ringer volume on a Desktop Terminal. This feature enables Ringer Tone Volume from the speaker on the Desktop Terminal in the Headset Mode to be selected either from -20dB (lower than normal volume) or no change (same as the normal volume without volume down to -20dB) by setting the SFI 263 parameter. The term “Headset Mode” refers to the condition that a Headset is activated by pressing the Handset/Headset key, and a Desktop Terminal user hears tone such as Dial Tone (DT), Ring Back Tone (RBT) or Reorder Tone (ROT), or line selection is still not performed. This feature is not supported by DT710/DT770G because they cannot be connected to a Headset. S-166 – Software Digital Tone Generator (IP-DTG) Before 85-110 S7 software, various features cannot be applied to Standard SIP terminals because Standard SIP terminals could not hear the PBX tones. To solve this issue, 85-110 S7 software supports a Software Tone Generator (hereinafter referred to as IP-DTG) that is built into the Telephony Server and it enables Standard SIP terminals to hear PBX tones without using any external devices. This feature can improve the services of Business/Hotel/OAI systems by using the same call control method with IP terminals or SIP Multiple Line terminals. S-167 – SIP Handler – Standard SIP Station Single Line Mode - Either mode can be selected with the AUACL/AUACN command The SIP Handler controls the Standard SIP terminal using My Line only. When a Standard SIP terminal user talks with a destination station and puts the call on hold in the first session, and then the Standard SIP terminal user places another call in the second session, the second session is processed as an event of Call Transfer operation. Multi Line Mode - Either mode can be selected with the AUACL/AUACN command In Multi Line Mode, a Standard SIP terminal can accommodate lines of other Standard SIP terminals or Desktop terminals as Sub Line. When a Standard SIP terminal user puts an ongoing line (the first session) on hold, another call arrival at a different line is treated as the second session which is different from the ongoing call in the first session. Multi Line Mode enables a Standard SIP terminal to accept multiple calls but Single Line Mode enables Standard SIP terminals to use more features than Multiple Line Mode. S-168 – SP Controlled SIP Terminal This feature was previously named S-146 – SIP Terminal Accommodation, which has been removed and replaced with S-168. This feature allows the system to accommodate the SIP terminals mentioned below as stations by controlling them through the SP part and the Internal PHE inside of the Telephony Server. The SIP terminals can establish an interconnection with another Telephony Server Station such as a Desktop terminal and use various Telephony Server services. Although the SIP Terminal Accommodation feature allows Telephony Servers to accommodate SIP terminals as Stations, this feature performs call control of standard SIP terminals using the common method with PHS and there are some service conditions resulting from the conditions of PHS call control. Feature Enhancements in 85-110 S7 Burst Access Filter on MG-SIP In a large-scale Call Center configuration, burst incoming calls may occur. In that case, the SV8500 could become overloaded because all the calls are routed to the SV8500. To avoid this, this enhancement allows the MG-SIP to reject reception of further calls when the number of incoming calls reaches a threshold value during a specific time period. This is accomplished by assigning a period for monitoring incoming calls: t (seconds) and a limit to the number of incoming calls: n (calls). This feature is in MG-SIP, therefore availability with 85-110 S7 depends on each MG-SIP firmware. C- 76D – Call Park Group - D This enhancement eliminates the requirement that a Call Park Group must consist of stations in the same Module Group (MG) and enables the Call Park Group - D feature between Desktop Terminals belonging to: Different MGs in the same IMG Different IMGs L-54 – Least Cost Routing for MG-PRI When a Telephony Server in the main office controls MGs (Media Gateways) in multiple remote offices, adding MA-ID (Message Area ID) to the Subline enables a call to be made through the suitable network. When a call is made from the Subline by using this feature, a call is made through a Pilot station line by referring to the seized Subline's MA-ID. The Pilot station number is displayed on a called station and then called party can call back properly. MG-SIP Enhancements A-law/u-law Conversion on MG-SIP MG-SIP supports a Software DSP function “G.711μ-law/A-law Conversion” with the following latest firmware. MG-128SIPMGK(SP-4032 MGSIP PROG-E Issue 2) MG-128SIPMGG(SP-4051 MGSIP PROG-G Issue 2) International calls between countries that have different types of PCM codec via public SIP network can converse regardless of the difference. PAD/EC Control for MG-SIP PAD/EC (Packet Assembler Disassembler / Echo Canceller) control (volume adjustment of incoming and outgoing calls) of voice and FAX at MG-SIP is now available. Previously adjustment of volume levels of SV8500 system was very limited and was made for each terminal. This feature allows selection of various adjustment levels of the MG-SIP rather than each terminal. Predictive Dialer Expansion The limit of simultaneous connections for origination by the Predictive Dialer is expanded from 252 to 460 per LP. Also the value for call types (SCF: FN=128, 129) is expanded from 255 to 65535. Real-Time Call Information on SoftPhone This enhancement enables the telephony server to send information about the opposite party and call records to SoftPhones in real time by using an interface similar to that used for SIP Multiple Line terminals. A maximum of 24 digits can be sent for each caller ID. Previously, recorded incoming and missed call history showed only 8 digits of the phone number, and overflow of 8 digits shows “*”. With this display, the user could not recall using it. Enhancement to the maximum of 24 digits in a record allows recall using over 8 digits in the incoming and missed call history. Also, when the user retrieves a parked call, the call is recorded in the incoming call log, not in the outgoing call log of your SoftPhone. SR-MGC (E) for OAI In an OAI system with using SR-MGC (E), the OAI facilities and Infolink messages can continue to be used if a Telephony Server is down or a failure occurs in a network between nodes. 85-110 S7 software supports the following OAI facilities and Infolink messages… OAI Facilities Infolink Messages SR-MGC does not support the inter-office features. SR-MGC can control only the OAI terminals belonging to the SR-MGC site office. Therefore, the UAPs must be connected for each SR-MGC when the OAI terminals belonging to the site office use the OAI services. This feature supports Infolink messages, but limited to the control request or status notification within the site office. When the Telephony Server recovers, IP devices can be switched back from the SR-MGC. To clear the status of the UAP that is associated with SR-MGC, reset the UAP after the completion of switchback. PCPro User Right Enhancement In previous versions a user for PCPro had to have Administrator rights for the PC. This enhancement provides a log-in and use of PCPro with a Standard User right. Also, it manages resources like a connection account, command execution logs and operation logs.