DG [Name] Unit [Name] ICT Inception Report template Assessment of ICT impacts of the [Name of the initiative] Date: [Issue Date] Doc. Version: [Version] ICT Inception Report template This report was carried out for the European Commission by: Authors: Alessandro Zamboni, Céline Monteiro Disclaimer The information and views set out in this publication are those of the author(s) and do not necessarily reflect the official opinion of the European Commission. The European Commission does not guarantee the accuracy of the data included in this document. Neither the European Commission nor any person acting on the European Commission’s behalf may be held responsible for the use which may be made of the information contained therein. © European Union, 2015 Page 2 of 19 ICT Inception Report template Revision History The following table shows the development of this document. Date Version Description Author(s) Reviewed by 01.06.2015 0.01 – 0.09 First draft of the ICT Inception Report template. Céline Monteiro Alessandro Zamboni 05.06.2015 1.00 ICT Inception Report template (v.1.00) submitted to Konstantinos Bovalis for review. Céline Monteiro Alessandro Zamboni 18.06.2015 1.01 Comments received from Konstantinos Bovalis on the ICT Inception Report template (v.1.00). Céline Monteiro Konstantinos Bovalis 19.06.2015 2.00 ICT Inception Report template (v.2.00) submitted to Konstantinos Bovalis for acceptance. Céline Monteiro Alessandro Zamboni 23.06.2015 2.01 Comments received from Konstantinos Bovalis on the ICT Inception Report template (v.2.00) Céline Monteiro Konstantinos Bovalis 25.06.2015 3.00 ICT Inception Report template (v.3.00) submitted to Konstantinos Bovalis for acceptance. Céline Monteiro Alessandro Zamboni 02.07.2015 3.01 Comments received from Konstantinos Bovalis on the ICT Inception Report template (v.3.00) Céline Monteiro Konstantinos Bovalis 06.07.2015 4.00 ICT Inception Report template (v.4.00) submitted to Konstantinos Bovalis for acceptance. Céline Monteiro Alessandro Zamboni 06.07.2015 4.01 Comments received from Konstantinos Bovalis on the ICT Inception Report template (v.4.00) Céline Monteiro Konstantinos Bovalis 07.07.2015 5.00 ICT Inception Report template (v.5.00) submitted to Konstantinos Bovalis for acceptance. Céline Monteiro Alessandro Zamboni 09.07.2015 5.01 Comments received from Konstantinos Bovalis on the ICT Inception Report template (v.5.00) Céline Monteiro Konstantinos Bovalis 09.07.2015 6.00 ICT Inception Report template (v.6.00) approved by Konstantinos Bovalis Céline Monteiro Konstantinos Bovalis Page 3 of 19 ICT Inception Report template Table of contents Disclaimer 2 Revision History 3 1. Introduction 6 2. Methodology 7 2.1. Step I: Define the scope of the ICT assessment 7 2.1.1 Identify the ICT relevance of the policy problem and objectives 7 2.1.2 Define the technical scenarios 7 2.2. Step II: Prepare the ICT assessment 9 2.2.1 Analyse stakeholders 9 2.2.2 Build the ICT cost-benefit model 11 2.2.3 Define the data collection methods 13 2.2.4 Define the assessment criteria 14 2.3. Step III: Assess the ICT impacts 15 2.3.1 Collect and analyse data 15 2.3.2 Compare the technical scenarios and make recommendations on the policy options 16 3. Work Plan 17 4. Risks, Issues and Decisions 18 Page 4 of 19 ICT Inception Report template Table of tables Table 1 Link between ICT and the policy options ........................................................................................................ 7 Table 2 Mapping between technical scenarios and policy options .............................................................................. 8 Table 3 Summary of the stakeholder groups ............................................................................................................... 9 Table 4 Regulatory costs and benefits per stakeholder group and technical scenario .............................................. 10 Table 5 Mapping requirements and ICT costs ........................................................................................................... 12 Table 6 Benefits per technical scenario (and stakeholder group) .............................................................................. 12 Table 7 Mapping of the data collection methods per stakeholder group ................................................................... 13 Table 8 List of documents for desk research ............................................................................................................. 13 Table 9 List of stakeholders to consult ....................................................................................................................... 14 Table 10 Summary of the list of assessment criteria and related weightings ............................................................ 14 Table 11 Comparison of the technical scenarios ....................................................................................................... 16 Table 12 Risk Log ...................................................................................................................................................... 18 Table 13 Issue Log..................................................................................................................................................... 19 Table 14 Decision Log ............................................................................................................................................... 19 Page 5 of 19 ICT Inception Report template 1. Introduction The ICT Inception Report template is developed to support the policy makers and ICT experts going through a detailed ICT assessment. Pre-formatted so as to follow the Commission proposed methodology for assessing ICT impacts, it serves as a starting point for defining the scope and preparing an ICT assessment. As a result, this template should be filled-in by policy makers and ICT experts and ideally submitted for review to the Inter-Service Steering group (including the initiative lead DG) before the actual assessment of ICT impacts (including data collection activities). [The introduction should include: A summary of the context and background of the initiative going under the assessment of ICT impacts; The purpose of any assessment of ICT impacts in general and in the particular case of the concerned initiative; The purpose of the document and how it is articulated.] Page 6 of 19 ICT Inception Report template 2. Methodology The proposed methodology for assessing ICT impacts comprises three (3) steps, namely: Step I: Define the scope of the ICT assessment; Step II: Prepare the ICT assessment; Step III: Assess the ICT impacts. 2.1. Step I: Define the scope of the ICT assessment The first step of the methodology aims to define the scope of the ICT assessment of a new Commission initiative: [Include the name of the new Commission initiative and information on its context and background]. For this purpose, the following key elements should be identified prior the actual assessment of ICT impacts: the ICT relevance of the policy problem and objectives (Section 2.1.1) and the technical scenarios (Section 2.1.2). 2.1.1 Identify the ICT relevance of the policy problem and objectives [Describe the policy problem and objectives related to this new Commission initiative as identified in the regulatory IA and explain how ICT or Internet drivers are linked to the problem and could contribute to achieving the objectives in an efficient and effective way. In relation to the problem definition, you should address the following questions: Are there insufficient/outdated ICT means influencing the problem? Are there trends indicating that digital technology could change the nature of the problem? How will the problem evolve over time if digital technologies are not used as needed? Ensure that you set the objectives of the present study so that they are aligned and serve well the policy objectives.] 2.1.2 Define the technical scenarios [Describe how ICT can leverage the implementation of each policy option, baseline (“do nothing”) included. Ensure that: All policy options, ICT and non-ICT related are listed (for the non-ICT related options, explain why no ICT relevance exists); The policy options presenting the potential to be "Internet Ready" are clearly identified. This information can be presented using the following table.] Table 1 Link between ICT and the policy options Policy Option code Policy Option Short (PO) Title (POST) PO01 <POST01> Description ICT leverage < Description of the policy option > < Description of how ICT can leverage the implementation of the policy option > Page 7 of 19 ICT Inception Report template Policy Option code Policy Option Short (PO) Title (POST) PO02 <POST02> PO03 <POST03> … … Description ICT leverage … … [Based on the information entered in Table 1, define and describe the technical scenarios that should be in the scope of this ICT impact assessment and indicate how these relate to the policy options. Table 2 can be used to facilitate the mapping between policy options and technical scenarios. Table 2 Mapping between technical scenarios and policy options Technical Scenario Technical Scenario code (TS) Short Title (TSST) Description Related Policy Option TS01 <TSST01> < Description of the technical scenario, including a list of main requirements1 > < List of policy options for which the technical scenario can be used : PO-<POST> TS02 <TSST02> … … TS03 <TSST03> … … (code and Short Title) While one technical scenario can be defined for several policy options; one policy option can also be implemented by different technical scenarios. The ultimate objective of the assessment of the costs and benefits of each technical scenario is to provide an input to policy makers on the level of ICT impacts of each policy option.] Figures and graphs can be added to illustrate the technical scenarios selected. 1 Requirements can be business, functional or non-functional, depending on the amount of detail available to perform the ICT assessment. Page 8 of 19 ICT Inception Report template 2.2. Step II: Prepare the ICT assessment The second step of the methodology aims to prepare the ICT assessment through the identification of four key elements: Stakeholders affected by the technical scenarios (Section 2.2.1); ICT cost-benefit model related to the technical scenarios/requirements (Section 2.2.2); Data collection methods to be employed (Section 2.2.3); Assessment criteria to be used for choosing the preferred technical scenario (Section 2.2.4). 2.2.1 Analyse stakeholders [Based on the different stakeholder groups affected (either positively or negatively) by the policy options, profile the ones who will be specifically affected by the technical scenarios defined in section 2.1.2 (e.g. size and role of each stakeholder group, description of how they are affected by the technical scenarios). The profile of each stakeholder group can be summarised using Table 3. Table 3 Summary of the stakeholder groups Stakeholder Stakeholder Group Name (SGN) Size of the stakeholder group Description of the stakeholder group SG01 < SGN01 > < Size of the stakeholder group N°01 (in number of persons)> < Description of the role of the stakeholder group N°01 and how they are affected by the technical scenarios.> SG02 < SGN02 > … … … … Group code (SG) At the end of this analysis, all potential impacts – positive or negative – should be mapped out according to the specific parties that would be affected. For this purpose, the impacts identified in Table 3 should be mapped to the regulatory costs and benefits described in the Better Regulation guidelines 20152. A linkage between a regulatory cost or benefit and the related stakeholder group affected can be denoted by ticking the concerned cell. The mapping can be performed using Table 4 (for each technical scenario).] 2 SWD(2015) 111 final, Commission Staff Working Document, Better Regulation Guidelines, {COM(2015) 215 final} {SWD(2015) 110 final}, Strasbourg, 19.5.2015. Page 9 of 19 ICT Inception Report template Table 4 Regulatory costs and benefits per stakeholder group and technical scenario Technical Scenario code (TS) and Short Title (TSST): TS-<TSST> Category Direct Stakeholder Group code (SG) and Name (SGN) Sub-category SG01-<SGN01> SG02-<SGN02> … Direct compliance costs Regulatory charges Substantive compliance costs Administrative burdens Hassle costs Hassle costs Enforcement One-off adaptation costs Information costs and administrative burdens Monitoring COSTS Adjudication Enforcement Indirect Indirect compliance costs Indirect compliance costs Other indirect costs Substitution effects Transaction costs Reduced competition and inefficient resource allocation Reduced market access Reduced investment and innovation Uncertainty and investment BENEFITS Direct Improved well-being Improved market efficiency Indirect Benefits from third-party compliance with legal rules Wider macroeconomic benefits Other, non monetizable benefits Assuming that ICT costs are mainly substantive compliance costs or indirect compliance costs (as highlighted in Table 4), for the other categories of costs and for all categories of benefits, estimates should be performed in accordance to the Better Regulation guidelines3 and toolbox4 2015.] 3 SWD(2015) 111 final, Commission Staff Working Document, Better Regulation Guidelines, {COM(2015) 215 final} {SWD(2015) 110 final}, Strasbourg, 19.5.2015. 4 Better Regulation Toolbox, complementing SWD(2015) 111 final, Commission Staff Working Document, Better Regulation Guidelines, {COM(2015) 215 final} {SWD(2015) 110 final}, Strasbourg, 19.5.2015. Page 10 of 19 ICT Inception Report template 2.2.2 Build the ICT cost-benefit model ICT costs [Map the main requirements5 related to each technical scenario to ICT costs, using VAST6 taxonomy and taking into account whether these costs are one-off or ongoing. Following VAST, five categories of costs should be analysed while defining the mapping between requirements and ICT costs: 1. Infrastructure costs provide the total (anticipated) cost of the hardware (e.g. network, servers, storage) and software (e.g. licences, libraries) required to develop, support, operate and maintain the online collection system; 2. Development costs provide the total (anticipated) cost (human resources) for the development of the system (e.g. analysis and process re-engineering activity, coding activity, project management activity, test activity, configuration & change management activity, deployment activity); 3. Maintenance costs provide the total (anticipated) cost (human resources) in person days per year to maintain the system (e.g. activities related to both corrective maintenance and evolving maintenance); 4. Support costs provide the total (anticipated) cost (human resources) in person days per year to support the system, its users and end-users; 5. Training costs are related to the costs to train systems’ users. Table 5 can be used to perform this mapping. For one-off costs, a simple linkage between the requirement and the category of costs can be denoted by ticking the concerned cell. For ongoing costs, the number of years during which the cost is foreseen should be added in the concerned cell.] 5 6 Requirements can be business, functional or non-functional, depending on the amount of detail available to perform the ICT assessment. Value Assessment Tool guidelines, European Commission, Directorate-General for Informatics, 2010. Page 11 of 19 ICT Inception Report template Table 5 Mapping requirements and ICT costs Requirements Infrastructure Development Maintenance Support Training One-off Ongoing One-off Ongoing One-off Ongoing One-off Ongoing One-off Ongoing TS01 <Requirement n°01> <number of years> <number of years> <number of years> <number of years> <number of years> <Requirement n°02> … … … … … … … … … … … <Requirement n°01> … … … … … <Requirement n°02> … … … … … … … … … TS02 … … <Requirement n°01> … … … … … … … … … … … … At a later stage the ticks and number of years will be replaced by the ICT costs associated to each requirement. These costs will provide an estimate of the Total Cost of Ownership7 (TCO) for each technical scenario assessed. ICT benefits [Identify all the benefits related to each technical scenario and for each stakeholder group and map them to their corresponding category of regulatory benefits, as defined in the Better Regulation guidelines8 and toolbox9 2015. Table 6 can then be used to describe each type of regulatory benefits, at least qualitatively and, when possible, quantitatively.] For more information on how to identify and estimate benefits, please refer to the ISA method. Table 6 Benefits per technical scenario (and stakeholder group) TECHNICAL SCENARIO Qualitative description Quantitative description Stakeholder group N°1 Benefits Improved well-being Improved market efficiency Benefits from third-party compliance with legal rules Wider macroeconomic benefits Other, non monetizable benefits 7 The TCO of an information system defines the total estimated cost to develop the system, to put it into production, to operate it, to support it, to maintain it, to phase it out at the end, etc. The cost estimation should be as comprehensive as possible and include all costs from the very inception of the system until its phase out. 8 SWD(2015) 111 final, Commission Staff Working Document, Better Regulation Guidelines, {COM(2015) 215 final} {SWD(2015) 110 final}, Strasbourg, 19.5.2015. 9 Better Regulation Toolbox, complementing SWD(2015) 111 final, Commission Staff Working Document, Better Regulation Guidelines, {COM(2015) 215 final} {SWD(2015) 110 final}, Strasbourg, 19.5.2015. Page 12 of 19 ICT Inception Report template TECHNICAL SCENARIO Stakeholder group N°X Benefits Improved well-being Improved market efficiency Benefits from third-party compliance with legal rules Wider macroeconomic benefits Other, non monetizable benefits The assessment of the benefits will provide inputs when comparing the technical scenarios against a set of assessment criteria (please refer to Section 2.3.2). 2.2.3 Define the data collection methods [Based on the stakeholder analysis results and on the specificities of each data collection method, define the most appropriate data collection method(s) to get inputs on the ICT impacts of the technical scenarios for each stakeholder group, whether positive or negative, qualitative or quantitative. Complete the following table to depict the mapping between the stakeholder groups and data collection methods to use.] For more explanation on the specificities of each research method, please refer to the ISA method. Desk research Interviews Focus groups Questionnaire surveys Workshop Others Table 7 Mapping of the data collection methods per stakeholder group SG01-<SGN01> SG02-<SGN02> … Stakeholder Group code (SG) and Name (SGN) [Define the list of documents that should be analysed with desk research. This information can be presented using the following table.] Table 8 List of documents for desk research ID 1 < Title > < Author(s) > < Year of publication > < Country, city of Publisher > < Hyperlink > 2 < Title > < Author(s) > < Year of publication > < Country, city of Publisher > < Hyperlink > 3 … Page 13 of 19 ICT Inception Report template [Define the list of stakeholders who should be consulted, via e.g. interviews, questionnaire surveys and workshops as well as the purpose of these consultations. This information can be presented using the following table.] Table 9 List of stakeholders to consult Stakeholder Group code (SG) and Name (SGN) Name/ Surname Organisation Data Collection method SG01-<SGN01> SG02-<SGN02> … 2.2.4 Define the assessment criteria [Define the list of criteria (e.g. efficiency, effectiveness, coherence) to be used to evaluate the technical scenarios. In line with the Better Regulation guidelines 201510, the main assessment criteria against which the technical scenarios should be compared are effectiveness and efficiency. Additional ones, such as the technical feasibility, coherence, relevance and EU added value of the technical scenarios, may be introduced as needed. Drill down each criterion into sub-criteria (when possible) and assign a weighting to each of these subcriteria11. The sum of these weightings will provide the weighting at criterion level. Table 10 can be used to display the list of criteria, sub-criteria and their related weightings.] For more explanation on how to assign weightings to the different criteria, please refer to the ISA method. Table 10 Summary of the list of assessment criteria and related weightings Weighting (assessment criteria) 𝑾𝟏 𝑀2 Assessment criteria Weighting (sub-criteria) Efficiency N/A N/A Effectiveness 𝒘𝟐,𝟏 < Name and description of sub-criterion N°1 > 𝒘𝟐,𝟐 < Name and description of sub-criterion N°2 > 𝒘𝟐,𝑴𝟐 < Name and description of sub-criterion N°M2> 𝒘𝑲,𝟏 < Name and description of sub-criterion N°1 > 𝒘𝑲,𝑴𝒌 < Name and description of sub-criterion N°Mk > 𝑾𝟐 = ∑ 𝒘𝟐,𝒎 𝑚=1 𝑀𝑘 𝑾𝑲 = ∑ 𝒘𝑲,𝒎 𝑚=1 Sub-criteria < Name and description of the assessment criterion N°K> 10 SWD(2015) 111 final, Commission Staff Working Document, Better Regulation Guidelines, {COM(2015) 215 final} {SWD(2015) 110 final}, Strasbourg, 19.5.2015. 11 If sub-criteria cannot be defined, then weightings should be assigned to the assessment criteria directly. Page 14 of 19 ICT Inception Report template 2.3. Step III: Assess the ICT impacts The third and last phase of the methodology aims to conduct the ICT assessment. For this purpose, two key actions have been identified, as listed below: Collect and analyse data (sub-section 2.3.1); Compare the technical scenarios and make recommendations on the policy options (sub-section 2.3.2). 2.3.1 Collect and analyse data [Explain how you intend to control the quality of the collected data. For instance, you can cross-check the coherence, reliability and validity of the information/data collected, by applying different methods, using different data sources and/or consulting different experts (triangulate). RACER (Relevant, Accepted, Credible, Easy to monitor and Robust against manipulation) technique can also be used to control data quality, as mentioned in the Better Regulation toolbox12. Relevant: closely linked to the objectives to be reached (in this case, measured). Relevance indicators should not be overambitious and should measure the right thing (e.g. a target indicator for health care could be to reduce waiting times but without jeopardising the quality of care provided). Accepted: The role and responsibilities for the indicator need to be well defined (e.g. if the indicator is the handling time for a grant application and the administrative process is partly controlled by Member States and partly by the EU then both sides would assume only partial responsibility). Credible: Indicators should be simple and robust, unambiguous and easy to interpret. If necessary, composite indicators might need to be used instead – such as country ratings, well-being indicators, but also ratings of financial institutions and instruments. These often consist of aggregated data using predetermined fixed weighting values. As they may be difficult to interpret, they should be used to assess broad context only. Easy to monitor (e.g. data collection should be possible at low cost). Robust against manipulation: e.g. if the target is to reduce administrative burdens to businesses, the burdens might not be reduced, but just shifted from businesses to public administration. Explain how you will analyse the data so as to come up with an assessment of the (regulatory) costs and benefits of each technical scenario, per group of stakeholders.] For more information on how to design and address an interview guide or a questionnaire survey, or how to prepare and animate a workshop or focus group, please refer to the ISA method. For more information on the quality controls, please refer to the ISA method. 12 Better Regulation Toolbox #35 Monitoring arrangements and indicators, complementing SWD(2015) 111 final, Commission Staff Working Document, Better Regulation Guidelines, {COM(2015) 215 final} {SWD(2015) 110 final}, Strasbourg, 19.5.2015. Page 15 of 19 ICT Inception Report template 2.3.2 Compare the technical scenarios and make recommendations on the policy options [Explain that you will evaluate how well each technical scenario meets the assessment criteria defined in Section 2.2.4, taking into account the key findings from the data analysis and the weighting attributed to each assessment criterion: Assessment criteria could be of both types: quantitative and qualitative. For quantitative assessments, estimate the monetary value (monetised costs minus monetised benefits). This is usually the case for efficiency, some or all of effectiveness, as well as for other assessment criteria as appropriate. In any case, use a scoring mechanism from 1 (lowest) to N (highest) in order to rank the technical scenarios against each sub-criterion and criterion. "N" corresponds to the number of scenarios assessed: if three (3) technical scenarios are compared, the scoring mechanism should go from 1 (lowest) to 3 (highest=most favoured); if four (4) technical scenarios are compared, the scoring mechanism should go from 1 (lowest) to 4 (highest). The following table could be used for the scoring mechanism. Try to complete it, if possible, with some preliminary data. If this is not possible, the table will be used for the ICT Final Report. Table 11 Comparison of the technical scenarios Assessment criteria Weighting Technical Scenario code (TS) and Short Title N°1 TS01-<TSST> … Technical Scenario code (TS) and Short Title N°N TSN-<TSST> 𝑾𝟏 𝑺𝟏 (𝟏) 𝑺𝟏 (𝑵) Assessment criterion N°2 𝐖𝟐 𝐒𝟐 (𝟏) 𝐒𝟐 (𝐍) Sub-criterion N°1 𝒘𝟐,𝟏 𝑺𝟐,𝟏 (𝟏) Sub-criterion N°2 𝒘𝟐,𝟐 𝑺𝟐,𝟐 (𝟏) 𝑺𝟐,𝟏 (𝑵) Sub-criterion N°M2 𝒘𝟐,𝑴𝟐 𝑺𝟐,𝑴𝟐 (𝟏) 𝑺𝟐,𝑴𝟐 (𝑵) 𝑾𝑲 𝑺𝑲 (𝟏) 𝑺𝑲 (𝑵) Quantitative criteria, e.g. efficiency, effectiveness, etc. Assessment criterion N°1 (monetised) Qualitative criteria, e.g. effectiveness, technical feasibility, coherence, relevance, EU added value). Total monetary value (in EUR) Assessment criterion N°K Sub-criterion N°1 𝒘𝑲,𝟏 𝑺𝑲,𝟏 (𝟏) Sub-criterion N°Mk 𝒘𝑲,𝑴𝒌 𝑺𝑲,𝑴𝒌 (𝟏) … … 𝑺𝟐,𝟏 (𝑵) 𝑺𝑲,𝟏 (𝑵) 𝑺𝑲,𝑴𝒌 (𝑵) Total Score Finally, explain that you will determine the implications of these results on the policy options and make recommendations.] For more explanation on the formula used to calculate the preferred technical scenario, please refer to the ISA method. Page 16 of 19 ICT Inception Report template 3. Work Plan [Define the timeline of the assessment of ICT implications, specifying the starting dates and ending dates of each of the activities mentioned above, the dependencies of the different activities and the key milestones to achieve.] Page 17 of 19 ICT Inception Report template 4. Risks, Issues and Decisions [Log the risks, issues and key decisions made (if any) before starting the assessment and update them regularly along the exercise. Following project management methodologies, such as PM², risks, issues and decisions should be documented (e.g. risks likelihood, level and impact, mitigation actions). The following tables can be used to respectively log the risks, issues and decisions identified during the assessment.] Table 12 Risk Log Risk identification and description Risk Assessment Risk Response ID Risk Name Risk Description & Details Status Identification Date Likelihood Impact Risk Level Risk Owner Risk mitigation action Mitigation action Details RLO1 <Short title> <Detailed text 1> <Proposed> <Date XX/XX/XXX> <from 1 to 5> <from 1 to 5> <Likehood*Impact> <Name> <Avoid> <Detailed text> RLO2 <Short title> <Detailed text 2> <Investigating> … … … … <Reduce> … RLO3 <Short title> <Detailed text 3> <Waiting for Approval> <Accept> RLO4 <Short title> <Detailed text 4> <Approved> <Transfer/ Share> RLO5 <Short title> <Detailed text 5> <Rejected> RL06 <Short title> <Detailed text 6> <Closed> Page 18 of 19 ICT Inception Report template Table 13 Issue Log Issue identification and Description Issue Assessment and Action Description ID Issue name Issue Description & Details Status Identification Date Urgency Impact Size Issue owner ILO1 <Short title> <Detailed text 1> <Open> <Date XX/XX/XXX> <from 1 to 5> <from 1 to 5> <from 1 to 5> <Name> ILO2 <Short title> <Detailed text 2> <Postponed> … … … … … ILO3 <Short title> <Detailed text 3> <Resolved> ILO4 <Short title> <Detailed text 4> ILO5 <Short title> <Detailed text 5> Table 14 Decision Log Decision identification Ownership Decision implementation ID Decision name Decision description Decision owner Decision date DLO1 <Short title> <Detailed text 1> <Name> <Date XX/XX/XXX> DLO2 … … … … DLO3 DLO4 DLO5 For more information on the content on how to complete these tables, please refer to PM² templates. 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