GLPC Job Description
Non-Manager
Job Title
Heritage Officer
Department
Chief Operating Officer’s Department
Section
Cultural Services
Grade
SO1
Reports to
Heritage Collections Manager
Organisation
Please attach organisation structure
Job Purpose:
1. Providing public access to museum and archives collections
2. Assisting the Heritage Collections Manager with the care and management of the museum
and archive collections
3. To deliver an accessible and customer centred public service that is focused on increasing
participation and meeting the needs of diverse communities
4. Assisting the Heritage Collections Manager in building, interpreting and widening access to
the museum and archives collections
Principal Accountabilities and Responsibilities:
1. To provide public access to museum and archives collections
2. To answer customer enquiries in person and by phone, post or email, giving advice on
appropriate source material.
3. To assist the Heritage Collections Manager with the care, documentation and conservation
of the museum and archives collections
4. To design deliver events and activities that promote the collections and the history of Brent
and its communities
5. To work with the arts and libraries teams to ensure a heritage contribution to the council’s
cultural programme
6. To develop effective and accessible lists, databases, catalogues and other finding aids to
the museum and archives collections
7. To actively seek new acquisitions to the museum and archives collections by building
contacts and partnerships with potential donors, under the direction of the Heritage
Collections Manager
8. To actively work to increase participation in heritage services
9. To keep up to date with developments in the museum and archives sector
10. To assist the Heritage Collections Manager in a programme of digitisation to increase
access to collections
11. To design and deliver temporary exhibitions as required
12. To be responsible for the maintenance of the permanent museum display, reporting and
monitoring faults and damage
13. To manage the work of freelancers, volunteers and project workers as and when required
14. To take part in recruitment and selection processes as required
15. To be responsible for day to day cash management
16. To collect monitor data relating to usage and customer satisfaction for the museum and
archives
17. To attend and play an active role in team meetings within Libraries, Arts and Heritage
18. To represent the council on external project and partnership groups as required, under the
direction of the Heritage Collections Manager
19. To be responsible for regular postings on the museum and archives webpages and social
media platforms, promoting and publicising the services, events and collections.
20. Safeguarding is everyone's responsibility and all employees are required to act in such a
way that at all times safeguards the health and well being of children and vulnerable adults.
21. Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities,
Information Governance, Data Protection and Health and Safety policies and procedures.
22. Undertake any other duties commensurate with the general level of responsibility of this
post.
DBS Status
Standard
Politically Restricted
No
Person Specification
Job Knowledge, Skills & Experience:
Specify the qualifications, experience, skills and abilities required.
All criteria are essential
Knowledge and Qualifications:
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A museum or archives qualification and/or experience of working in the heritage sector
Knowledge of museums and archives and their collections
Knowledge of developments in the museum and archives sector
Experience:
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Experience of working in the public sector
An interest in museums and archives
Experience of managing volunteers and freelancers
Experience of working with historical documents and artefacts
Experience of delivering events and activities
Experience of designing exhibitions
Experience of partnership working
Skills and Abilities:
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Excellent communication skills
Ability to work under own initiative
Ability to work with a wide range of customers
IT skills
Cash management skills
Ability to contribute to the development of policies and strategies
Understanding of and commitment to excellent customer service
Understanding of and commitment to equalities and diversity in service delivery