Test User: Occupational, Personality proforma v1.0 May 2014 OCCUPATIONAL TEST USER STANDARDS GUIDANCE FOR ASSESSORS FOR THE QUALIFICATION TEST USER: OCCUPATIONAL, PERSONALITY Introduction This document contains the module sets and individual modules for the British Psychological Society’s Test User; Occupational, Personality qualification in psychological testing. It should be used in conjunction with the Assessors’ Handbook by Chartered Psychologists applying to the Society to become a Verified Assessor for the Test User; Occupational, Personality qualification in psychological testing. Separate proformas are available for each of the qualifications offered by the Society, and can be downloaded from the Psychological Testing Centre’s website at www.psychtesting.org.uk. 1 Test User: Occupational, Personality proforma v1.0 May 2014 How to use this proforma Assessors should this use proforma to help them develop their assessment materials and as part of their submission of materials for verification purposes. They should also complete their details in the spaces below: Assessor’s details Name: Click here to enter text. Company/organisation: Click here to enter text. Contact number: Click here to enter text. Email: Click here to enter text. For each module in the Test User; Occupational, Personality qualification in psychological testing, a description is given which provides an overview of the module contents and the most appropriate strategies for assessment. This is followed by descriptions of the competencies that test users must demonstrate in order to be affirmed as competent on the module. Alongside each competency there is detailed guidance for Assessors. This guidance is a development of the previous guidance for Assessors at Level A and Level B, and has had extensive input from Verifiers and members of the Psychological Testing Centre and Committee on Test Standards. As such, it draws on almost 20 years experience of assessing test users for the Society’s qualifications whilst also benefitting from an extensive update and review to reflect recent developments and current practice in psychometric testing. Alongside the guidance for assessors is a column headed ‘reference’. For each of the competencies, Assessors must provide a reference to where in their assessment materials each specific competency is assessed. When requested by your Verifiers, this completed proforma should be sent to them along with your assessment materials and model answers. Further details of the verification process are given in the Assessors’ Handbook. Details of the modules in the Test User; Occupational, Personality qualification in psychological testing The table below outlines the module sets and individual modules in which test users must demonstrate competence for the award of the Test User; Occupational, Personality qualification in psychological testing. Modules are grouped into ‘module sets’ for the purpose of registration and pricing of the qualifications. In practice this means that test users cannot register separate modules but only module sets, though in some cases a module set may only contain one module. The columns in the table below are as follows: Ref#: Unique module number 2 Test User: Occupational, Personality proforma v1.0 May 2014 Title: Module name Category: Psychological knowledge; Psychometrics; or Practitioner skill Specificity: Whether the module is context-related and therefore would need to be evidenced separately for multiple domains or instruments. o Generic: The module is only required once for a qualification, regardless of domain o Domain Specific: The module would have to be re-assessed for different domain-related qualifications (e.g. Educational / Occupational) o Instrument specific: The module would have to be re-assessed for different instruments or instrument categories within domains. Test User: Occupational, Personality Prior registration requirements: Module Set 4A Overview of role: Test Users Are able to make choices between tests and to determine when to use or not use tests. Have an understanding of the technical qualities required of tests sufficient for understanding but not for test construction. Can work independently as a test user. Have the necessary knowledge and skills to interpret specific tests. Typically Test Users will be working in an HR department, employment agencies or within consultancies offering testing services. They may be involved in testing for personnel selection, development or career guidance and advice. 3 Test User: Occupational, Personality proforma v1.0 May 2014 Approximate European Qualification Framework (EQF) Level: 5 Ref# Title Category Specificity Module Set: 5C 203 Personality Psychological Knowledge Domain specific 204 Personality assessment Psychological Knowledge Domain specific 205 Influences on personality Psychological Knowledge Domain specific Module Set: 5A 206 The basic principles of scaling and standardisation Psychometrics Generic 207 Basic principles of norm-referenced interpretation Psychometrics Generic 208 Test theory – Classical test theory and reliability Psychometrics Generic 209 Test theory – Item response theory Psychometrics Generic 210 Validity and utility: Occupational Psychometrics Domain specific Practitioner Skill Domain specific Module Set: 5D 212 Relating assessment to job 4 Test User: Occupational, Personality proforma v1.0 May 2014 requirements 213 Deciding when psychological tests should or should not be used as part of an assessment process Practitioner Skill Domain specific 214 Making appropriate use of test results and providing accurate written and oral feedback to clients and candidates Practitioner Skill Domain specific Module Set: 5E 215 Issues associated with Interpretation Practitioner Skill Instrument specific 216 Providing oral feedback Practitioner Skill Instrument specific 217 Providing written feedback Practitioner Skill Instrument specific The following tables show the modules and associated competencies for the Test User: Occupational, Personality qualification in psychological testing. As part of their submission to the Society for verification, Assessors should complete the ‘Assessor’s reference’ column, identifying where in their assessment materials each competency is assessed. The following information is shown in each table: Column 1 is competency reference Column 2 contains the original Level A/B unit and element references (i.e. pre 2000) Column 3 contains the Level A/B unit and element references from the 2005 revised level A/B standards Column 4 contains the text from the revised Level A/B standards (2005) Column 5 contains the guidance for Assessors Column 6 gives space for Assessors to enter a reference to where the competency is covered in their assessment materials 5 Test User: Occupational, Personality proforma v1.0 May 2014 NOTE: The ordering of the modules has no particular significance. It is not related to either importance or the order in which assessment might be carried out. 6 Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PSYCHOLOGICAL KNOWLEDGE Ref LA/B LA/B rev Module 5.203. Personality Guidance: Occupational Reference Overview of assessment requirements: Test users must demonstrate a breadth of knowledge covering the major approaches to understanding personality, including the strengths and limitations of these approaches. Test users should show an understanding of the distinction between type and trait approaches, assumptions underlying trait-based approaches and how traits are associated with observed behaviour, and the impact of the big-five model on the conceptualisation of personality. The test user can: Describe the key differences between the psychometric, psychoanalytic, social-learning, humanistic and behaviour analytic approaches to describing and explaining differences in personality. 203.1 B1.4 B1.5 203.2 B1.5 B1.6 Describe and illustrate the type and trait based approaches to personality and explain the limitations of each. B1.7 Differentiate between trait-based descriptions and behavioural descriptions (competencies for example) 203.3 Can provide and outline the essentials of each theory, and compare and contrast using the following: role of the unconscious; whether developmental or stable; whether empirical or rational; self view or other's view; whether genetically or environmentally determined; the importance of learning. Demonstrates an understanding of the distinction between models that regard people as differing categorically from each other and those which regard there as being some underlying continuum. In some instances traits are interpreted more narrowly as indicative of biological characteristics, in others they simply indicate within-person consistencies of behaviour. An example of each approach should be given, with test users identifying the main features and commenting on pros and cons of each. Demonstrates a breadth of understanding about trait-based descriptions that make assumptions about the presence of underlying or latent characteristics that explain the consistencies in behaviour, whereas competencies do not make this assumption, 7 Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 giving examples of both descriptions. 203.4 B2.6 B1.8 Describe the ‘Big Five’ factor model of personality and explain its importance Can describe how the Big Five provides an organising framework for the domain of personality, as the concept of 'g' does for ability. Click here to enter text. TEST USER LEVEL PSYCHOLOGICAL KNOWLEDGE Ref LA/B LA/B rev Module 5.204. Personality assessment Guidance: Occupational Reference Overview of assessment requirements: This module examines the test user’s ability to demonstrate a broad understanding of the major issues in personality assessment. Test users must be able to identify how the major approaches to personality give rise to measurement instruments and processes, and key measurement distinctions such as formal and informal assessment methods, ipsative and forced-choice measures and states and traits. Knowledge of issues around validity must be assessed, including sabotage, distortion and bias, how these can be controlled for both in formal and informal methods of personality testing. The test user can: Demonstrate a range of knowledge in relation to approaches to personality assessment and include at least 5 of the following: (a) self-report procedures (most personality questionnaires); (b) reports by others, as in 360 degree feedback where personality rather than competence assessment is being used; (c) group or individual situational assessments (observation while completing a specific task); (d) projective measures (responses to ambiguous stimuli); (e) observations of behaviour (noting how a person interacts with others in a specific situation); (f) task performance measures (that is, ‘objective’ measures of personality); (g) physiological (those which capture psychobiological information); (h) ideographic methods (such as repertory grids); (i) multi-task assessments 8 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 204.1 B2.1 B2.1 Give an example of the type of measure obtained from each of the main approaches to assessing personality. Outline the main sources of and opportunities for ‘sabotage’ or ‘distortion’ in assessment, associated with each approach. 204.2 B2.2 B2.2 204.3 B2.3 B2.3 Describe how problems of bias can be controlled and/or limited. 204.4 B2.4 B2.4 204.5 B2.5 B2.5 Explain how problems of bias also apply to informal methods of personality assessment (e.g. in everyday social interaction, in interviews and so on). Describe the difference between trait and state measures. (assessment centre approaches); (j) socialpsychological approaches (such as attributional coding). Demonstrate a breadth of understanding in relation to the selected approaches described above. Click here to enter text. For the selected approaches above, show a breadth of understanding in distinguishing between factors which affect variability in scores and factors which affect variability in the interpretations given to those scores. Distinguishes between sabotage and distortion. For the selected approaches above, explain in general terms how bias in test construction, and test administration, particularly with regard to language and ethnic group bias, can be controlled or limited. Click here to enter text. Demonstrates breadth of knowledge in identifying sources of bias (subjectivity, halo effect, stereotypes, etc). Click here to enter text. Demonstrates breadth in appreciating the key differences between traits and states, namely that traits are relatively stable and predictable, whereas states are more transient reflections of the impact of the current situation on people's behaviour. Can give example of such a measure. As examples of state measures one could include state anger/anxiety; measures of mood, etc. Can recognise and distinguish between state and trait attributes in given situations. Click here to enter text. 9 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 204.6 B2.7 B2.6 Describe ipsative scaling and forcedchoice item formats. Explains the self-referencing nature of an ipsative test and the forced choice nature of the items, and compares with the normative approach. Can give one example of each approach. Click here to enter text. 204.7 B2.8 B2.7 Discuss the dangers of reliance on spurious face validity. Explains what is meant by face validity of measures and output, what contributes to it (such as Barnum statements, candidate’s selfassessment of the validity, literal interpretation and acceptance of scale labels) and can suggest what negative effects could follow. Click here to enter text. 204.8 B2.9 B2.8 Describe assessment procedures based on pseudo-scientific bases. At a broad level can give examples of pseudoscientific assessment procedures which have high acceptability (‘face validity’), are used in occupational assessment, or appear convincing to the lay-person but which have little or no proven validity, even though they may be reliable. Illustrate the dangers associated with their use (e.g. graphology, astrology, magazine quizzes etc). Click here to enter text. 10 Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PSYCHOLOGICAL KNOWLEDGE Ref LA/B LA/B rev Module 5.205. Influences on personality Guidance: Occupational Reference Overview of assessment requirements: Test users must show a breadth of understanding about how implicit and explicit models of personality differ, and how descriptions of individual differences may be at the deep and stable or more transient level. Test users much show an appreciation of different factors that impact on personality development, including genetic and environmental factors and the interaction between them, and the potential effects of group membership. 205.1 B1.1 B1.1 205.2 B1.2 B1.2 205.3 B1.3 B1.3 The test user can: Describe the differences between implicit (personal, or everyday) and explicit (empirical, psychological) models of personality and ability. Describe the differences between temperament (personality), motivation (needs, interests and aspirations) values, attitudes, and beliefs. Discuss ways in which genetic and environmental factors (such as culture and education) affect personality. Demonstrate an appreciation of the difference between formal models and theories and those that guide people's everyday interactions with each other (attributions, social perceptions etc). The emphasis should be on understanding the testable and empirical basis of formal models and approaches. Demonstrate knowledge of the difference between those attributes which are stable and those which are more transient. Can identify such attributes in literary or textual descriptions of people. Demonstrates the ability to give a broad overview of issues including concepts of stability in traits over time and development of personality and ability through interactions of genotype and environmental factors. Test users should show a depth of understanding in distinguishing between factors which affect variability in scores and factors which affect variability in the interpretations given to those scores. Can hypothesise which personality attributes might be more genetic and those which might be more the result of environmental influence, and which are the result of interaction 11 Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 between the two. Reference should be made to twin study findings and/or other heritability research. 205.4 B1.4 Discuss how race, ethnicity, culture, age and gender may interact with personality. Give examples of each and provides an extension to the nature-nurture interactions debate started above, including reference to the impact of cultural and socialisation processes. Reference to differences between groups and the issue of actual trait differences and/or expressed behaviour differences should be made. Click here to enter text. TEST USER LEVEL PSYCHOMETRICS Ref LA/B LA/B rev Module 5.206. The basic principles of scaling and standardisation Guidance: Occupational Reference Overview of assessment requirements: Test users must demonstrate knowledge of normal and non-normal score distributions and how measures of central tendency and spread relate to different score distributions. Test users should be able to describe the differences between raw and standardised scores and the implications of different scoring systems when comparing candidates. 206.1 A2.1 A3.1 The test user can: Describe the concepts of score distribution, measures of central tendency (mean, median, mode) and spread (range, SD). Demonstrate understanding through ability to interpret histograms, bar charts etc. Relate the mean and SD to positions on the measurement scale underlying a distribution of scores. 12 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 A3.2 Describe the relationship between the mean, median and mode of a distribution. Describe how the relative locations of mean, median and mode vary with the shape of the distribution and highlight the implications for distinguishing between normal and nonnormal distributions. Click here to enter text. 206.3 A3.3 Describe the differences between raw-scores and standardised scores. Click here to enter text. 206.4 A3.4 Describe the differences between point scores, banding and ranking of candidates. Give illustrative examples of each type of scale: standardised scores should include Z scores, T scores and other relevant scoring systems such as stens and stanines. At a broad level can demonstrate understanding of the differences between point scores, banding and ranking of candidates and the implications of these for comparing within and across people. 206.2 A2.4 13 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PSYCHOMETRICS Ref LA/B LA/B rev Module 5.207. Basic principles of normreferenced interpretation Guidance: Occupational Reference Overview of assessment requirements: This module evaluates a test user’s knowledge of norm-referenced interpretation of test scores, including how norm-referencing is one of a number of methods of test score interpretation. Test users should show an understanding of sampling issues, including the size of the sample and sample representativeness, and how these relate to the selection of appropriate norm groups and any caveats around interpretation that need to be made. Recognition of the issues in the use of pooled and separate norms, especially for selection, should be assessed. The test user can: A4.1 Distinguish between normreferenced, and other measures (e.g. mastery tests, workplace competence assessment procedures). Distinguish between norm-referencing and other methods of comparison for interpreting an individual's performance on a test. A4.2 Describe the relationship between [modified] the degree of error associated with the mean of a sample of observations and the size of the sample and the relevance of this for the evaluation of norm tables. 207.1 A1.3 207.2 A2.6 207.3 A2.5 A4.3 207.4 B4.3 B3.3 Describe the ways in which the means and SD of samples may vary when they are drawn from the same population. Discuss the issues involved in Show understanding of the difference between Click here to norm-referencing and referencing to some enter text. external criterion or standard. Provide examples of both; e.g. external criterion might be mastery tests or workplace competency assessments. Demonstrate understanding that the size of the error of estimation decreases as a function of the square root of the sample size and that this calculation provides the basis for the advice on the recommended size of the samples on which norm tables are based (e.g. that a sample size of less than 150 is rated as inadequate in the EFPA test review criteria) Describe by example the difference between a sample and a population and how this can be reflected in the mean and SD values of each. Click here to enter text. Can distinguish the effects of using: norms 14 Click here to Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 choosing suitable norm groups or reference groups for the interpretation of scale scores. 207.5 A4.4 Demonstrate understanding of the concept of the representativeness of the sample that the norm group is based on and its importance in the norm-referenced interpretation of test performance. 207.6 A11.2 Describe the implications of using separate norms for people belonging to different groups (e.g. race or gender). based on broad based samples versus those based on narrow ones (small variance); mixed gender or ethnic group versus single gender or ethnic group norms; occupationally-related versus general population norms. Where type measures are concerned, the user should understand how to interpret patterns in relation to distributions of types in various reference groups. Recognise the importance of knowing how samples are selected (representative, incidental or random procedures) and what their composition is in terms of variables that are likely to have a major impact on the accuracy of the interpretation (e.g. minority group membership, gender, age and ability levels). enter text. Understands potential direct discrimination implications of using separate norms in a high stakes environment. Click here to enter text. 15 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PSYCHOMETRICS Ref LA/B LA/B rev Module 5.208. Test theory – Classical test theory and reliability Guidance: Occupational Reference Overview of assessment requirements: Test users should show an understanding of correlation, the conditions under which it is maximised and how correlation coefficients are interpreted. They must recognise the importance of reliability as one of the key characteristics of psychometric tests, being able to describe classical test theory and the assumptions it is based on, and the main sources of error in testing. Knowledge of the methods of estimating reliability should be assessed along with their strengths and limitations, and an understanding of how to interpret reliability figures and use these to describe test scores with appropriate levels of confidence should be evaluated. The test user can: Describe what is meant by correlation. 208.1 A3.1 A6.1 208.2 A3.4 A5.1 Describe the basic premises of classical test theory. A6.2 Describe what is meant by reliability and why it is important for measurement. A6.3 Describe in outline the methods of estimating reliability and describe their relative strengths and weaknesses in terms of the information they give about the accuracy and stability of the measurement provided by a psychometric instrument. 208.3 208.4 A3.5 Demonstrate understanding by being able to define the conditions under which the correlation coefficient is maximised (both positively and negatively) and is minimised and be able to interpret at least three bivariate scattergrams in terms of whether they show positive or negative, large or small correlations. Describe the theory that actual measures are 'fallible' scores which contain a ‘true’ score and a random error. Demonstrate an understanding of the importance of accuracy of measurement and stability of scores and the implications of their absence. Summarise the methods used to calculate internal consistency (alpha), alternate form and test retest reliability, showing an understanding of what each type of reliability tells us. Can understand and explain evaluations of test reliability from a BPS test review and / or a publisher’s test manual. 16 Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 208.5 A3.6 A6.4 Describe why test scores may be unreliable. 208.6 A3.7 A6.5 Describe how reliability is affected by changes in the length of a test. 208.7 A3.9 A6.7 Demonstrate how different levels of confidence are computed from raw and standard scores using the standard error of measurement. Demonstrate understanding of the different sources of error: measurement error, scoring error, situational factors, item sampling, etc. Demonstrate understanding of the sample specific nature of reliability estimates and how they might change with greater or lesser score variability, homogeneous or heterogeneous samples, range restriction, poor administration procedures etc. and the implications of this for interpreting reliability estimates and SEm, in particular the relative sample invariance of the latter. Understand that shorter tests are likely to provide less accurate measurement than longer tests and that arbitrarily changing the length of a test compromises its accuracy of measurement. Demonstrate the ability to accurately calculate confidence bands around test scores and be able to explain why confidence limits increase as the level of confidence required increases, and how this is related to the Standard Error of Measurement. 17 Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PSYCHOMETRICS Ref LA/B LA/B rev Module 5.209. Test theory – Item response theory Guidance: Occupational Reference Overview of assessment requirements: Through this module test users must demonstrate their basic understanding of item response theory as a method of item analysis, its applications in test development and for specific approaches such as adaptive testing. A5 The test user can: 209.1 A5.2 Describe the basic premises of item response theory and its application in the field of work-related testing. 209.2 A5.3 Describe what is meant by a test information function. 209.3 A5.4 Describe the principle of adaptive testing Describe at the level of basic concepts (not at the formal level of equations) that IRT is based on modelling the probability of obtaining particular responses to an individual item as a function of the level or amount of the trait that is being measured. That this provides rich information which can be used in many applications (e.g. deriving comparable scores from different test versions, individual scorerelated estimates of measurement error, adaptive testing and methods of equating tests between different groups of people). Describe that the amount of information obtained from a test varies with the ability level of the test taker, and that therefore tests need to be tailored to ability levels if one is to maximise the gain in information for a wide range of candidates. Understand that test items can be selected on the basis of an estimate of an individual's ability in an interactive way, so that the test is optimally tailored to each person who takes it. 18 Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PSYCHOMETRICS Ref LA/B LA/B rev Module 5.210. Validity and utility: Occupational Guidance: Occupational Reference Overview of assessment requirements: Through this module test users should demonstrate a clear understanding of the key issue of validity, starting with the nature of validity, its relationship with reliability, the different types of validity evidence that may be obtained and how all validity evidence contributes towards construct validity. Test users should be familiar with the processes used to obtain validity evidence and conduct validity studies, including the issues associated with obtaining accurate data, the use of meta-analysis in the accumulation of evidence and considerations in generalising from validity research. 210.1 A7.1 210.2 A3.13 A7.3 210.3 A7.2 210.4 A3.16 A7.4 The test user can: Describe what is meant by validity and why it is important for measurement. Describe and illustrate the distinctions between face, faith, content, construct, criterion-related and consequential validity. Describe the central importance of construct validity in establishing the validity of a test. Describe the relationship between reliability and validity. Explain the need to demonstrate exactly what is being measured by a test. Click here to enter text. Demonstrate understanding of each term and their relevance to evaluating information provided about the technical qualities of a test. Describe by example implications of different types of validity for test use. Be able to understand and explain evaluations of test validity from a BPS test review and / or a publisher’s test manual. Describe how all other forms of validity provide aspects of construct validation. Click here to enter text. Demonstrate an understanding of the relationship between reliability and validity at a broad level; e.g. explain why it is impossible to have higher validity than reliability and therefore lower reliability than validity. Appreciate the importance of validity in determining a test’s suitability for a specific purpose, and therefore how this can override other psychometric concerns such as reliability in certain Click here to enter text. 19 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 210.5 A7.6 Describe the procedures used to assess concurrent and predictive criterion-related validities and explain the pros and cons of each procedure. 210.6 A7.7 210.7 A7.9 Describe the problems of obtaining good criterion measures and the implications of this for criterion-related validity studies and how the results of such studies can be interpreted. Describe in outline the procedures used in meta-analysis and describe the key findings from validity generalisation research. 210.8 A3.14 A4.11 A8.1 Describe what is meant by utility and why it is important for occupational selection. circumstances. Demonstrate understanding of how concurrent and predictive criterion-related validity studies are carried out and how the information obtained from them can be used to inform test choice in a specific situation. This understanding should include the evaluation criteria for predictive and concurrent validity used in the BPS test review process and / or a publisher’s test manual. Demonstrate the ability to evaluate information that is derived from both procedures to make sound judgements about the relevance and utility of a test in a specific situation. Demonstrate understanding of the types of criterion measures that are used in occupational settings, how different types of measures can be interpreted and give examples of biases that may affect criterion measures. At a broad level demonstrate an understanding of how combining studies controls for sampling error and provides more robust estimates of effect sizes. Can describe the main findings of this research for measures of ability. Explain the relevance of a cost-benefit approach to evaluating test use. Describe the way in which information about a test (especially predictive validity data) can be used to reduce the risks associated with personnel decisions. Explain how validity measures are associated with a test’s utility. 20 Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PRACTITIONER SKILLS Ref LA/B LA/B rev Module 5.212. Relating assessment to job requirements Guidance: Occupational Reference Overview of assessment requirements: Test users should be able to demonstrate an understanding of job analysis and competency profiling, and how these activities lead to the development of person specifications and assessment frameworks. A detailed understanding of job analysis is not expected but test users should have a working knowledge of a range of assessment techniques, including tests, that can be used as part of an assessment procedure and also an appreciation of the knowledge required to use tests effectively in development contexts. The test user can: Explain the purpose of job analysis and competency profiling. 212.1 A2.1 212.2 A2.5 Describe how to derive assessable person attributes from a person specification. A2.6 Describe how tests may be used in different applications or assessment contexts. 212.3 A1.10 Demonstrate understanding at a broad level of why job analysis and competency profiling are used to describe jobs or work roles and how they are useful. Demonstrate an understanding of the rationale for using person specifications to develop assessment frameworks for effective and fair assessment. List, for each characteristic of a person specification, one or more possible methods of assessment. This should include specific tests or types of test (e.g. perceptual accuracy) where appropriate and more general reference to other assessment methods (e.g. interview, group exercise, work sample). Describe how knowledge of occupations and information on work performance are important for the proper use of tests in development and career guidance, including knowledge of career structures and learning for development, knowledge of job requirements and competencies for selection etc. 21 Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PRACTITIONER SKILLS Ref LA/B LA/B rev Module 5.213. Deciding when psychological tests should or should not be used as part of an assessment process Guidance: Occupational Reference Overview of assessment requirements: Through this module test users should demonstrate their practical skills in selecting a test or tests from a selection of specimen sets or reference materials. Test users should produce evidence of being able to systematically analyse test materials according to a range of criteria and considerations and evaluate all evidence to reach a conclusion as to the suitability of a test for a specific purpose. Analysis of tests should include both technical and practical aspects, and evidence of the test’s compliance with best practice and relevant legislation should also be considered. 213.1 A4.2 A9.1 213.2 A4.3 A9.2 In relation to the range of instruments that the test user has competence in, the test user can: Identify one or more instruments potentially suitable for a particular function. Identify, for each of the tests under consideration, information in the test manual, or elsewhere which relates to the test’s construction, rationale, reliability, validity, its norms and any specific restrictions or limitations on its areas of use. Click here to enter text. Identify for a particular function suitable instruments from a range of sources of information including test publishers’ catalogues, specimen sets, test reviews and other reference materials - not catalogues alone. Identify relevant information on a test’s technical properties and guidelines for use, including also where such information is missing, from a manual and the implications of this for the test. Demonstrate understanding of the relevance of information presented on a test when deciding to use the test. Test users should be aware that in this situation the ‘test manual’ includes technical manuals or information which publishers may only supply on request. Publishers and authors may produce ‘slim’ manuals for routine use (user 22 Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 213.3 A4.4 213.4 A9.3 Identify relevant practical considerations. A10.4.1 Ensure that the tests being used are suitable for use in the chosen mode of administration (i.e. open, controlled, supervised or managed). 213.5 A4.6 A9.4 213.6 A4.7 A9.5 213.7 A4.5 A9.8 Compare information presented about the test’s validity with relevant aspects of the assessment specification and make an appropriate judgement about their fit. Make a suitable judgement about the appropriateness of norms, benchmarks or reference groups in terms of representativeness and sample size. Examine any restrictions on areas of use and make an appropriate judgement as to whether the test could be used. manuals) so as not to overload non-expert users. Evaluate practical considerations including ease of administration, time required, special equipment needed, etc. and their impact on the test situation and requirements. Evaluate information on the test to determine whether the publisher has provided evidence to support use of the test in different modes or developed it specifically for use in a particular mode of administration. Would intended mode of administration compromise the security of the test? There is growing use of differing modes of assessment. Differences between open and controlled mode are particularly important to appreciate as the former should not be used for any form of secure assessment, but may be used for self-development, or assessment for guidance. Compare what the test purports to measure and the purpose for which it is to be used; e.g. compare person specification; job description etc with criteria used in test validation Click here to enter text. Click here to enter text. Click here to enter text. Demonstrate by example the range of applications which would or would not be supported by the range of test norms available. Click here to enter text. Evaluate test manuals and other materials to determine any restrictions in test use according to factors such as educational level, reading level, age; cultural or ethnic limitations; ability range, etc. Click here to enter text. 23 Test User: Occupational, Personality proforma v1.0 May 2014 213.8 A4.1 A9.7 213.9 A7.2 A13.4 213.10 A9.9 213.11 A4.9 A9.10 Understand the law relating to direct and indirect discrimination on the grounds of gender, age, sexual orientation, religion, community group or disability. Ensure that all mandatory requirements relating to candidate’s and client’s rights and obligations under relevant current legislation are clearly explained to both parties. Follow best practice in testing in relation to ensuring fairness of outcome for members of minority or potentially disadvantaged groups Describe best practice regarding assessment of people with disabilities including a process for identifying needs and where required, ensuring appropriate adjustments are made to testing procedures. Describe both national laws and EU directives relevant to issues such as recruitment and selection. Click here to enter text. Legislation for the UK includes the Data Protection Act 1998, Equality legislation, other law as well as relevant EU directives. Click here to enter text. At a broad level, need to describe what is good practice in relation to these and ensure that general practices in test use are fair to all groups. Understand the importance of balancing the need to maintain test standardisation so as not to compromise the test’s technical qualities and providing appropriate accommodations for a candidate's disability. With reference to technical recommendations and restrictions regarding the test (including copyright), the test user should show how they might decide on the specific adjustments, including a recommendation not to use,that could reasonably be made to a test’s administration to accommodate any disability encountered. This should demonstrate appropriate judgement about when to seek expert advice in making such decisions. Click here to enter text. 24 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PRACTITIONER SKILLS Ref LA/B LA/B rev Module 5.214. Making appropriate use and interpretation of test results Guidance: Occupational Reference Overview of assessment requirements: Test users should demonstrate their practical ability to interpret test scores, selecting appropriate transformations of raw scores and describing the process of interpretation in a way that is clear and meaningful. Test scores should be interpreted in light of information regarding reliability, validity, standard error of measurement and any accommodations to the test or test session that were made. All information should be presented within the context of the assessment and in a way that is appropriate for the intended audience. The test user can: Make an informed choice about norms or cut-off scores. 214.1 A6.2 A11.1 214.2 A6.4 A11.3 Represent the candidate's scores appropriately in terms of its reliability and comparability to the scores of others. 214.3 A6.5 A11.4 214.4 A6.6 A11.5 Present norm-based scores within a context which clearly describes the range of abilities or other relevant characteristics of the norm group they relate to. Describe the scale scores in terms which are supported by the construct validity evidence, which reflect the confidence limits associated with Select appropriate norms tables, where available, and attach suitable cautions to interpretation of the results; or decide not use the test where no relevant norms or cut-off tables are available. Demonstrates understanding of relevance of sample size, representativeness etc. Takes account of measurement error in interpreting scores: gives due consideration to the comparability between the candidate and any reference groups, the standard error of the group mean and the standard error of measurement of the candidate’s scores. Allows the recipient of the interpretation to fully understand the implications of the score and its limitations. Click here to enter text. Descriptions should take account of error of measurement and the prevailing evidence of validity but be given in terms that are intelligible to the lay person. Click here to enter text. 25 Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 those scores and which are intelligible to the client and the candidate. 214.5 A6.8 214.6 A11.8 Make appropriate connections between performance on a test and the purpose of the assessment A11.10 Take into account the impact on interpretation of any accommodations for disability. Demonstrate the ability to relate test scores back to the assessment specification requirements in a way that will be intelligible to a lay person; e.g. relate to person specification in a selection context. Click here to enter text. Appreciates the potential impact of any accommodations on test score (e.g. impact on standard error of measurement) when interpreting scores. Click here to enter text. TEST USER LEVEL PRACTITIONER SKILLS Ref LA/B LA/B rev Module 5.215. Issues associated with interpretation Guidance: Occupational Reference Overview of assessment requirements: This module assesses test users’ ability to apply their knowledge of a specific instrument to provide a competent practical interpretation of the scores derived from it. To do this successfully test users must show an appreciation of the nature of the instrument, knowledge of the scales / constructs assessed by the instrument and its technical properties. Test users must demonstrate practical skills in exploring profiles, seeking corroborative information and information from other sources to provide a balanced interpretation conveyed using language appropriate for the audience, and provide evidence of their commitment to good practice. 215.1 B5.1 B4.1. The test user can: Demonstrate sufficient knowledge of the instrument to provide competent interpretation. Demonstrate skills, knowledge, and good practice to produce balanced written reports for at least two assessments in each case for: (a) the candidate, and (b) the client – where the assessment is being carried out for a third party. Reports should be structured and appropriate 26 Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 215.2 B4.1 B3.1 Outline in non-technical terms the rationale underlying the instrument and the approach adopted. 215.3 B4.4 B3.4 Interpret scale score profiles, where available, with due regard to the technical qualities of the instrument. 215.4 B4.6 B3.5 215.5 A6.7 A11.6 Relate the interpretation given to a score to the information provided about the instrument, the nature of the scale and its mode of construction. Provide interpretations of scale scores paying due regard to the relationship and correlations which exist between scales. 215.6 B4.7 B3.6 215.7 B4.8 B3.7 Corroborate information obtained from the instrument with information obtained from other sources. Make appropriate use of any other relevant information (such as reports from other assessments of the candidate, self-assessments, peerassessments etc) to aid the interpretation of results. for the recipient in content, language and tone. Can explain the instrument to a fellow trained test user on key elements such as test classification, author, construction dates, rationale, approach, significant updates. Demonstrates an understanding of the effects of the instrument's technical qualities of reliability and validity and demonstrates the proper use of any built in 'validity' checks, lie scales, social desirability measures etc. Provides the evidence of using guidance on interpreting the instrument to provide meaningful and accurate score descriptions in a practical demonstration of profile interpretation. Interpretation needs to take account of the extent to which different scales are correlated because of the redundancy introduced by correlation and the content similarities and differences between scales in accordance with the scale or factor structure. Ensure that information from other sources is used to corroborate the information from the profile. Ensure that all available information is considered alongside the information from the profile. 27 Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 TEST USER LEVEL PRACTITIONER SKILLS Ref LA/B LA/B rev Module 5.216. Providing oral feedback Guidance: Occupational Reference Overview of assessment requirements: Through this practical module test users must demonstrate the ability to provide a competent oral feedback of one or more instruments. This may be done through a simulation or observation / recording from the workplace. A structured assessment of test users’ ability to conduct an oral feedback should be made, covering setting of the context and issues such as confidentiality, description of the test, scales and interpretation process, exploration of the scores and conclusion. Test users must communicate both strengths and limitations of the testing process and show sensitivity to test takers. Oral feedback may take place for a range of contexts including a. Client/organisation oriented: e.g. Selection, Promotion, Redundancy/Outplacement. b. Candidate oriented: e.g. Individual personal development, Team development, Career Guidance, Counselling. 216.1 216.2 B4.1.2 B5.2 B4.2 A6.10 A12.1 216.3 A6.10 216.4 A6.11 The test user can: Demonstrate sufficient knowledge of the instrument to provide competent oral feedback. Provide non-judgmental oral feedback of results to candidates. Does the test user provide feedback of information about results to the candidate which: A12.1.1 - is in a form appropriate to his or her understanding of the tests and the scales A12.1.2 - describes the meanings of scale names in lay terms which are accurate and meaningful Demonstrate sufficient knowledge of the instrument and skills to provide feedback in accordance with best practice and the situation, building rapport with the test taker and adopting an appropriate style for the situation. Feedback should be given to at least two candidates. Demonstrate good practice in the methodical use of the feedback interview to help confirm / disconfirm hypotheses generated from the pattern of individual test results. Click here to enter text. Click here to enter text. Click here to enter text. Accurately describes the nature of the instrument to the test taker, using appropriate language, and checks understanding. Uses appropriate descriptions of the scales and other constructs assessed by the instrument and communicates these clearly to the test taker, checking understanding as appropriate. 28 Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 216.5 A6.12 216.6 A6.14 216.7 B5.3 A12.1.3 - provides the candidate with opportunities to ask questions, clarify points and comment upon the test and the administration procedure and comment on the perceived accuracy and fairness or otherwise of the information obtained from the test A12.1.4 - clearly informs the candidate about how the information will be presented (orally or in writing) and to whom. B4.3 Provide an indication to the candidate and to the client (when there is a third party involved) of the status and value of the information obtained and how it relates to other information about the candidate. Facilitates a feedback discussion which shows an appropriate balance of input between the test user and test taker, encouraging test taker contributions and inviting questions as appropriate. Checks understanding of and comfort with all aspects of the feedback. Click here to enter text. Describes who will receive copies of the test results / reports, the format of these and how any test information and reports will be stored. Click here to enter text. Attach any necessary caveats to the profile generally and any specific test results as necessary, including that results are fallible and should be contextualised and linked with other information so allowing an accurate appreciation of the validity of the report. Click here to enter text. 29 Test User: Occupational, Personality proforma v1.0 May 2014 Ref TEST USER LEVEL PRACTITIONER SKILLS LA/B LA/B rev Module 5.217. Providing Guidance: Occupational written feedback Reference Overview of assessment requirements: Test users must show their practical skills in writing competent reports based on at least two test profiles, and for two different purposes (e.g. for the respondent and for a client). Reports must show an understanding of the test, its scales and how they have been interpreted and be presented in a balanced way that recognises the strengths and limitations of the test, and be contextualised and written in a way appropriate for the audience. Test users must also show an understanding of computer-generated reports and issues in their use. Does the test user provide written reports for the client and/or candidate which: 217.1 A6.15 A12.2.1 217.2 A6.16 A12.2.2 217.3 A6.17 A12.2.3 217.4 A12.2.4 217.5 A12.2.5 - present in lay terms the rationale and justification for the use of the test - describe the meanings of scale names in lay terms which are accurate and meaningful - explain any use of normed scores in appropriate terms - justify any predictions made about future performance in relation to validity information about the test - deal sensitively with scores lying outside the candidate's expectation and Test users must produce at least two reports, based on at least two test profiles, and for two different purposes (e.g. for the respondent and for a client). Some or all of the following should be checked as appropriate for each report. Describe to the test taker using appropriate language the reason for using the test. Click here to enter text. Provide summary information about the test and what it is designed to do, and accurate descriptions of the scales measured by the test. Click here to enter text. Gives a suitable summary of the normreferencing process in language accessible to a lay person and put normed scores in context including relating to the ability range of the norm group. Where predictions are made on the basis of test scores, ensure that these are based on research or a clear and rational link between test scores and the area of performance being predicted. Write in a sensitive way to ensure that the client is not adversely affected by the experience of being tested Click here to enter text. 30 Click here to enter text. Click here to enter text. Click here to enter text. Test User: Occupational, Personality proforma v1.0 May 2014 217.6 A6.18 217.7 217.8 217.9 A12.2.6 B4.6 B5.4 provide necessary support and guidance - give clear guidance as to the appropriate weight to be placed on the findings B4.4 B4.7 - critique computer generated reports to identify where modifications might be needed to take account of feedback and to improve contextualisation. Produce written reports which provide a contextualised and overall balanced appraisal of the information available about the person. Take responsibility for the final report, whether written by the test user or computer generated. Integrate test data with other information and make rational judgments about weight of each. Ensure that neither organisational nor personal decisions are based solely upon the interpretation of data. Follows good practice in the use of computergenerated reports, being able to relate them back to the original profile and uses information generated in the feedback interview to modify the report where necessary. Click here to enter text. Follows good practice by ensuring reports integrate the information on tests and other relevant aspects of the person and present this within the context for which the information is sought. Good practice to put appropriate safeguards in place so that the report is set in context and kept within the agreed contract of confidentiality. Click here to enter text. Click here to enter text. Click here to enter text. The British Psychological Society’s Psychological Testing Centre, St Andrews House, 48 Princess Road East, Leicester, LE1 7DR Tel: 0116 252 9530 Fax: 0116 227 1314 Email: enquiry@psychtesting.org.uk Web: www.psychtesting.org.uk Incorporated by Royal Charter. Registered Charity No 229642 31