Decision Sciences Department Project Management Program Project Management and Organizational Context – DNSC 6290, Fall 2014 1.5 credit hours This course explores how organizational context influences with the use of project management practices. Readings focus on 1) the characteristics that define and differentiate organizational contexts and organizational culture and 2) the influence of organizational context and culture on project management processes. Students will be asked to synthesize and apply course concepts to their personal/professional experiences and case studies. Assignments will involve analyzing how organizational context influences initiation, planning, execution, monitoring and controlling, and closing processes. Pre-Requisites None Course Objectives 1. Understand the key terms and concepts used to define, classify and describe organizations, organizational context and organizational culture 2. Explain how and why organizational context and culture influence organizational learning and project management processes 3. Apply course concepts to real world situations and cases 4. Identify the skills and competencies enable Project Managers to be successful in different organizational contexts Required Text (Please see below for links to additional articles) 1. Flamholtz, E. and Randle, Y. (2011). Corporate culture: The ultimate strategic asset. Stanford Business Books: Stanford 2. HBR case studies (2) Tim Keller at Katzenbach Partners LLC (A). by Boris Groysberg, Christopher Marquis, Ayesha Kanji. Source: Harvard Business School. 17 pages. Publication date: Sep 06, 2006. Prod. #: 407037-PDF-ENG $6.95 Beijing EAPs Consulting Inc. by Mitch Rothstein, Lily Jiao Li. Source: Richard Ivey School of Business Foundation. 9 pages. Publication date: Mar 02, 2009. Prod. #: 909C05PDF-ENG$6.95 Recommended Reading Textbooks Meredith, J. & Mantel, S. (2012) Project Management: A managerial approach. 8th Edition. Wiley1 Chapters 1, 2, 4, 5, 10 and 11 1 Note: this text is used in other courses in the Decision Science program. 1 Journal Articles Career 1. Alderton, M., & Nelson, Z. (August 2012). Bridge your skills gap. PM Network, 46-49 2. Dewhurst, M. Heywood, S. and Rieckhoff, K. (2011) Preparing your organization for growth. https://www.mckinseyquarterly.com/Preparing_your_organization_for_growth_2809 3. Greengard, S. (2007). A defined plan. PM Network 3(1), 28-29. 4. Scott, L. (August 2012) Hard Choices. PM Network, 66. Organizational Culture 5. Pemsel, S., Müller, R. (2012) The governance of knowledge in project-based organizations. International Journal of Project Management, 20(8), 865-87 6. Turner, J. R., Keegan, A., & Crawford, L. (2000). Learning by experience in the Project Based Organization. Proceedings of the PMI Research Conference. 7. Yazici, H. J. (2011). Significance of Organizational culture in perceived project and business performance. Engineering management Journal 23(2), 20-29 Organizational Learning 8. Berson, Y., Oreg, S., & Dvir, T. (2008). CEO values, organizational culture and firm outcomes. Journal of Organizational Behavior 29, 615-633. 9. Eisenstat, R, Foote, N, Galbraith, J. Miller, D. (2001). Beyond the business unit. McKinsey Quarterly. https://www.mckinseyquarterly.com/Beyond_the_business_unit_989 10. Hauschild, S, Licht, T. and Stein, W. (2001) Creating a knowledge culture. https://www.mckinseyquarterly.com/Creating_a_knowledge_culture_991 11. LaGuardia, D. (2008). T&D 62(3), 56-6 Organizational Strategy 12. Bradley, Bryan, and Smit. (2012). Managing the Strategy Journey. (2012) McKinsey Quarterly. https://www.mckinseyquarterly.com/Managing_the_strategy_journey_2991 13. Bryan, L and Joyce, C. (2005). McKinsey Quarterly Better strategy through organizational design. https://www.mckinseyquarterly.com/Better_strategy_through_organizational_design_1991 14. Bryan, L and Joyce, C. (2005). The 21st-century organization. McKinsey Quarterly https://www.mckinseyquarterly.com/The_21st-century_organization_1628 Most recommended readings are available through free online subscription services or GWU Library’s Articles Plus. Enter in the title of the article you would like to find in the respective search engine. 2 Attendance at On Campus Class Sessions Attendance at each class is expected and necessary to successfully meet course objectives. If your religious observances conflict with any aspect of the course activities, contact the instructor as soon as possible to discuss alternative arrangements. Preparation Students are responsible for preparing for each class session and completing the work assigned for each week before the class meeting. Please note that, in addition to the readings listed in the syllabus, additional reading material may be assigned during the course. If reading generates questions for a student and this question is not presented by the instructor during class, the student has the responsibility of addressing the instructor privately or raising the issue during a class discussion (on campus or online). In preparing for class please: On Campus Students: Read the assigned readings prior to coming to class. Formulate questions and/or ideas based on the content of the readings. Be prepared to share with your classmates how the weekly reading applies to your professional experiences. Consider how weekly readings/class activities, and class presentations can be incorporated into future assignments. Distance Students: Read the assigned readings and review the course capture and the power point slides posted after the On Campus section meeting. This preparation should be completed prior to the Elluminate session (Thursdays at 8pm). Formulate questions and/or ideas based on the content of these resources. Be prepared to share with your classmates how the weekly reading applies to your professional experiences. Consider how weekly readings/class activities, and class presentations can be incorporated into future assignments. Discussion Discussions of readings will involve dialogue with peers and asking and/or answering questions. When engaging in discussions, please consider the following guidelines: On Campus Students: Respond to the discussion questions that are presented during lecture. These discussion questions will be included in the PowerPoint slides that are used during the class session. Respond to the ideas and questions presented by your classmates. Distance Students: Review the discussion question(s) that are posted each week. These questions will be the same questions that are used with the On Campus section. Formulate a response to these questions and prepare to share your thoughts during the Elluminate session. NOTE: You will NOT be expected to post your responses to these questions in a Discussion Thread. The questions are provided to allow you to prepare for the Elluminate session. BlackBoard Discussion (Distance Students ONLY) BlackBoard Discussion Threads allow Distance Students to engage in collaborative learning activities that parallel the on campus activities. When engaging in discussions, Distance Students should consider the following guidelines: Be sure to provide one ORIGINAL and one RESPONSE post each week. 3 Be sure to respond directly to the question/prompt and provide one ORIGINAL post. A complete original post will be between 150 and 200 words. The purpose of this requirement is to discourage posts such as “Great idea” and “I agree”. When responding to another student(s), be sure to make the correct number of complete RESPONSE posts. A complete response post will be between 70 and 100 words. Post discussion responses by 8:00 pm on the day AFTER the scheduled Elluminate meeting day (Thursdays). Note: If a classmate has responded to your post with a question, please make every effort to reply to those questions. Feedback from students in previous semesters included comments that the class discussions are more beneficial if this two-way communication occurs. Grading The grades earned will be assigned based on the point total at the end of the semester, as indicated below. Grade Percentage A 93 A90 B+ 87 B 83 B80 C+ 77 C 73 Assignments and Due Dates The total course grade of 700 points will be determined by the assignments outlined in this syllabus. Assignments must be completed using APA format. Points will be deducted for formatting and grammar. Additional detail on each assignment is provided at the end of this syllabus. Assignment 1 2 3 4 5 Total Type Individual Individual Individual Team Team Name Article Review Workplace Analysis Paper Beijing Case Analysis Case Study Presentation Team Assessment Total Total Points 100 250 100 200 50 Percentage 14% 36% 14% 28% 8% 100% Assignments The total course grade of 700 points will be determined by the assignments outlined below. Additional detail on each assignment is provided later in this document. Assignments should be submitted before class on the indicated due date. When submitting assignments, please use the following guidelines: On Campus Students: Assignments should be submitted via BlackBoard no later than 5:00 p.m. on the scheduled class meeting day for that week. Please use the following naming convention: Lastname_Assignment# 4 Distance Students: Assignments should be submitted via BlackBoard no later than 5:00 p.m. on the scheduled Elluminate session for that week. Please use the following naming convention: Lastname_Assignment# Late assignments will not be accepted or graded. Extensions on submission timelines must be requested in advance of the due date. Extension requests will be assessed on a case-by-case basis and must be submitted in writing. Please provide a complete description of the need for the request, along with any relevant documentation. Granted extensions will not exceed 5 business days. You may use previous coursework as the foundation for completing assignments in this class. Should you plan to use a portion of work submitted for another class, please email me a description of the other work product and your rationale for using it prior to submitting your completed assignment. Resubmission of the coursework (partially or in its entirety) used in previous classes (whether or not taken at GWU), is unacceptable and will correspond to earning a zero for the assignment. Team Assignments: The team assignments require individual contributions as well as group analysis, problem solving, and decision-making. Final team products must be produced by the team as a whole. After completion of the team project members will assess the team performance. The evaluation of team performance is intended to promote mutual accountability among peers. 5 W k Date Topic Lecture Components Text & Cases Recommended Reading Assignment 5th Organizational Characteristics PMBOK Edition Chapters 1 and 2 Corporate Culture Flamholtz, & Randle Chapter 1 1 2 3 Oct 21 Characteristics of Organizational Contexts and Culture Strategy and Projects Organizational Structures Oct 28 Nov 4 Flamholtz, & Randle Chapter 2 and 3 Foundation Process and Tools Strategic Management Project Selection PMOs Strategic Management Assignment 1 Article Review Flamholtz, & Randle Chapter 4 and 5 Customer Orientation People Orientation Planning and Initiation 4 Performance Standards & Accountability Nov 11 5 Assignment 2 Workplace Analysis Beijing Case Study Project Processes Nov 18 Flamholtz, & Randle Chapters 6 and 7 Innovation and Change Monitoring and Close Beijing Flamholtz, & Randle Chapters 8 and 9 Process Beijing Case Study 6 Assignment 3 Beijing Case Analysis W k Date Topic Lecture Components Recommended Reading Text & Cases Assignment Dark Side Tim Keller Case 6 Nov 25 Flamholtz, & Randle Chapter 10 Transformation Tim Keller (A) Case Tim Keller (A) Case Career Development Application 7 Presentations Dec 2 . Assignment 4 Case Study Presentation Assignment 5 Team Assessment 7 Applicable George Washington University Policies & Other Information Attendance The George Washington University Bulletin, Graduate Programs, 2009–2010: "Regular attendance is expected. Students may be dropped from any class for undue absence…. Students are held responsible for all of the work of the courses in which they are registered, and all absences must be excused by the instructor before provision is made to make up the work missed." University Policies Regarding Conduct and Academic Integrity Students are expected to do the individual assignments and exams on their own. Plagiarism on individual assignments will result in loss of all the points for the assignment and report to academic integrity office. Students are also expected to know and understand all college policies especially the code of academic integrity. For more details see http://www.gwu.edu/~ntegrity/code.html. Academic dishonesty, as defined by the university policy, will NOT be tolerated in any form. Activities that constitute academic dishonesty in this course may include, but are not limited to: (1) copying text passages verbatim or paraphrasing those passages in your paper without referencing the original source (including internet sources); (2) consulting those who have already taken this course about exams or assignments before they are due or taken; and (3) working with others on individual assignments; working with non-team members on team assignments. Papers that are judged to be substantially similar in content will be submitted to University procedures. If you observe instances of dishonesty, please report them to me immediately. Academic dishonesty cheapens the value of your degree and undermines the quality of your education. University procedures will be used to investigate reported instances of dishonesty. Cell phones and electronic equipment: As a courtesy please turn off all cell phones, etc. You may quietly use electronic devices (e.g. laptops, etc.) for taking notes as long as it does not provide a distraction from the class lecture or discussion. Accommodations: Any student who feels he or she may need an accommodation based on the impact of a disability should contact his or her professor privately to discuss specific needs. To establish eligibility and to coordinate reasonable accommodations, please contact the Disability Support Services office at 202-994-8250. For additional information refer to http://gwired.gwu.edu/dss/. Any student with special needs should bring this to the attention of the instructor as soon as possible, but not later than the second week of class. Changes: This syllabus represents the current plan of the course best possible plan at this time. The instructor reserves the right to make revisions to any item on this syllabus, including, but not limited to any class policy, the course outline and schedule, grading policy, required assessments, etc. Please note that the requirements for deliverables may be clarified and expanded 4 in class, via email, or on Blackboard and students are expected to complete the deliverables incorporating such clarifications and additions. Thus, students should check email and Blackboard announcements and discussion forums frequently before submitting deliverables. MBA Late Penalty Policy Timely completion of all assignments is critical to student success in an accelerated graduate program. Instructors may grant limited extensions of time for unexpected business, health or personal emergencies beyond the student’s control. In order to be granted such an extension, the student must make the request in advance of the due date and support the request by a compelling rationale that would be fair to others in 8 the class. Any such extension will be for a specific period, not to exceed one week. For late submissions that have not been approved by the instructor (and for assignments submitted after an extension due date) the penalty will be a 5 point reduction in the grade (on the hundred point scale) for that assignment for each day that the assignment is late. General Course Policies Questions Please contact me at any time with questions related to your performance in class, course concepts and assignments. Grade Appeals: Request for reconsideration of an assignment grade should be submitted in writing within 48 hours of receiving the grade. The request should detail the reasons why the answer given is adequate or deserving of more points. 9 Assignment 1: Article Review In completing this assignment you will: - Research a company and learn more about their context and culture - Apply course concepts to a real world case (see Exxon Example below2) Directions: 1) Conduct research and obtain a recent news article that describes a current/planned project for a company of your choosing 2) Visit the corporate website and gather information about the company’s context and culture 3) Analyze the article and highlight how the article reflects some aspects of the organizational context/culture Deliverables: 1. 1 page summary that outlines a. The project b. The aspects of the organizational context/culture relevant to the project c. The relationship between these aspects and the project On Campus Students will make a 5 minute presentation in class on your article and analysis Distance Students will post your one page summary in a Discussion Thread and comment on 1 other student’s post 2 http://corporate.exxonmobil.com/ http://online.wsj.com/articles/australias-oil-search-expects-papua-new-guinea-expansion1405317421 10 SYDNEY—A partner in Exxon Mobil Corp.'s XOM -0.11% Papua New Guinea natural-gas project said it is confident that enough new gas will be found in the country to justify a significant expansion of the project's processing facilities. Exxon's biggest partner in the project, Australia's Oil Search Ltd. OSH.AU +0.52% , said sufficient natural gas probably exists in the country's to warrant adding at least one refrigeration unit, known as a train, to chill natural gas into liquid so it can be exported to fast-growing markets in Asia. Any major boost to the liquefied natural gas produced in Papua New Guinea promises to be a vital new source of profit for Exxon, which is attempting to arrest three years of falling production. Shareholder returns Expansion also would prove a windfall for Papua New Guinea's developing economy. "By the end of the year, I think we'll have a pretty good idea as to the size and shape of the Hides field" in the highlands, said Oil Search Chief Executive Peter Botten. A large increase in the amount of LNG pumped into Asia would make the gas market more competitive by creating a new source of supply for buyers in places such as Japan, South Korea and China. The US$19 billion Papua New Guinea project began exporting chilled natural gas in May, putting the impoverished nation into the global energy market about three months ahead of schedule. The project's two existing trains are capable of producing 6.9 million metric tons of LNG a year, equivalent to about 8% of Japan's total LNG intake last year. Corporate Responsibility Exxon's oil and gas production has fallen since 2010 as the industry generally has struggled to find big deposits in countries that aren't hostile to foreign investment. The Papua New Guinea development is a key part of Exxon's efforts, along with exploration in Asia and projects in Canada and Russia, to improve performance. The prospect of adding new refrigeration units to LNG projects is appealing to producers because costly infrastructure, such as pipelines, roads and storage tanks, has already been installed. Expanding processing is therefore a relatively inexpensive way to boost production. Still, expanding the project would bring more LNG into the market, potentially driving down prices for producers such as Exxon, Chevron Corp. CVX +0.54% and Royal Dutch Shell RDSA.LN -0.14% PLC. Supplies in Asia are already expected to rise substantially in the coming years as a result of the U.S. shale-gas boom. Papua New Guinea operators have an advantage over LNG developers in places such as Australia, where labor is more expensive. Buyers are also eager to diversify their supply sources to protect against the possible disruptions. John Hirjee, an analyst at Deutsche Bank, estimated that Exxon's plant in Papua New Guinea will generate a return on investment of 19% over its life, potentially making the project one of the most lucrative in the Asian-Pacific region. Strategy/Performance Metrics For Oil Search, which recently began exploring for oil in Iraqi Kurdistan, adding a third processing unit could be a quick way to increase earnings as investors question how it will maintain sharp gains in its stock price. The company's shares have almost doubled in price in the five years since construction on the LNG project began. For Papua New Guinea's government, a decision to invest in new processing facilities would inject much-needed cash into the economy. Spending on the foundation stage of the project is already set to more than double the country's gross domestic product, according to some estimates. Large investments in the country have led to quarreling between tribal landowners and lawmakers over how the proceeds should be divided. Corporate Responsibility Oil Search's Mr. Botten, a longtime resident of the country, said he was optimistic that rewards from the project would be distributed equitably. "The government has made the right moves in terms of setting up sovereign-wealth funds and various mechanisms for benefits distribution, but it's early days," he said. "Part of the solution is that the private sector works with government to help deliver services like health." The country's high proportion of people 11 with AIDS—as much as 0.7% of the nation's adult population, according to some estimates—is of particular concern. Assignment 2: Workplace Analysis In completing this assignment you will: - Apply concepts used to characterize organizations and organizational context and/or culture to your own experiences in a current/recent work environment - Identify challenges and opportunities the organizational context and/or culture creates for effective project management - Gain insight into how the work of a project manager can be impacted by organizational context - Synthesize course concepts and your own experiences Directions: 1) Select an organization that is either a current or recent workplace. Ensure you have sufficient knowledge of the organization to conduct an assessment of the organizational context and/or culture 2) Develop a framework for assessing the organization context and/or culture in the organization you selected. Ensure your framework based on a combination of a) course readings, b) course presentations and/or c) other sources. 3) Explain your assessment framework. Provide a rationale for the elements included in your framework. 4) Analyze the organization you selected by applying your framework. Summarize your findings and present your assessment 5) Identify how the organizational context and/or culture impacted your efforts to utilize project management. 6) Identify two ways in which you could which you can customize your approach to project management to align best with the organizational context Definition of a Framework: A set of assumptions, concepts, values, and practices that constitutes a way of viewing reality. A theoretical framework is a collection of interrelated concepts, like a theory but not necessarily so well worked-out. A theoretical framework guides your research, determining what things you will measure, and what statistical relationships you will look for3 Deliverables: 1. 4 page Word document 3 For more information see: http://www.youtube.com/watch?v=EcnufgQzMjc or http://www.analytictech.com/mb313/elements.htm 12 Element Description of the organization and the project. 40 Description of organization does not provide details regarding industry, size, strategic goals and/or description is not fully developed. Description of project is not sufficiently detailed. Reader is left with questions about the work included in the project and the relationship between the project and the organization’s strategic goals. Framework for assessing the culture and context in the organization you selected. Rationale for the elements included in your framework. Assignment 2: 250 Points 50 Description of industry, size, strategic goals, etc. is complete and fully developed Description of project has sufficient detail Information regarding the project and the relationship between the project and the organization’s strategic goals is clear and complete 60 Description of industry, size, strategic goals, etc is complete and fully developed. Description is clear and concise. One external reference to supporting information is provided. Description of project has sufficient detail Information regarding the project and the relationship between the project and the organization’s strategic goals is clear and complete Explanation of why the project was assigned to this division is provided. External references to supporting information are provided. Discussion in this section does not contain conjecture or unsubstantiated opinion. No irrelevant information is presented Framework used to assess the organizational context is well defined and appropriate. Framework used to assess the organizational context is not well defined and/or inappropriate. Framework used to assess the organizational context is well defined and appropriate. Framework is not based on a combination of a) course readings and b) other sources. Framework is based on a combination of a) course readings and b) other sources. Framework is based on a combination of a) course readings and b) other sources. Specific reference is made to more than two course concepts. Explanation of elements used in framework is clear and correct. Explanation of elements used in framework is clear and correct. Logic underlying framework is clear. Rationale for elements included in the framework is clear and appropriate Logic underlying framework is clear. Rationale for elements included in the framework is clear and appropriate Results of assessment are clear, logical and focused. Result of the assessment is clear, complete, relevant and aligned to previous sections in the paper Explanation of elements used in framework is not provided and/or inaccurate Logic underlying framework is unclear. Rationale for elements included in the framework is not clear or inappropriate 13 Element 40 Assignment 2: 250 Points 50 Results of assessment are unclear and/or lack logic and focus. Identification of how the organizational context impacted your efforts to implement project management. Ways in which you could which you can customize your approach to project management to align with the organizational context Presentation No specific examples of impact of organizational context and/or culture on project are provided Fewer than two ideas for customizing approaches to project management are provided. Ideas for customizing approaches to project management are not aligned to previous sections in the paper 0 Points More than 5 grammatical or presentation issues 60 Citations used to support framework and rationale. One example of the impact of organizational context and/or culture on project are provided. Two examples of the impact of organizational context on project are provided Example is incomplete and/or not fully developed. Examples are complete and fully developed. Examples include specific reference to project management processes and/or knowledge areas. Examples are not aligned to previous sections of the paper. Examples are clearly aligned to previous sections of the paper. Two ideas for customizing approaches to project management are provided Citations are used to support ideas and analysis. More than two ideas for customizing approaches to project management are provided Ideas for customizing approaches to project management are partially aligned to previous sections in the paper. Ideas for customizing approaches to project management are fully aligned to previous sections in the paper Strategy and actions to customize approaches to project management are unclear/incomplete Strategy and actions to customize approaches to project management are clear and complete. Specific reference is made to at least one course concept. 5 Points Between 2 and 5 grammatical or presentation issues 14 Specific reference is made to two or more course concept. Citations used to support suggested customizations 10 Points No grammatical or presentation issues Assignment 3: Beijing EAPS Consulting Case Analysis In completing this assignment you will: - Apply course concepts to a case study Directions: 1) Read the Beijing EAPS Consulting case study 2) Analyze the case from one of the following perspectives a. Customer Element of Corporate Culture b. People Element of Corporate Culture c. Performance/Accountability Element of Corporate Culture d. Innovation/Change Element of Corporate Culture e. Process Element of Corporate Culture f. Organizational Structure g. Use of Project Management Planning Processes h. Use of Project Management Execution Processes Deliverables: 1. 1 page summary that presents your analysis On Campus Students: Make a 5 minute presentation in class on your article and analysis Distance Students: Post your one page summary and comment on 1 other student’s post 15 Assignment 4: Organizational Context Culture Case Study In completing this assignment you will: - Build upon your exploration of course concepts from previous assignments and work collaboratively to apply course concepts to a case study - Work collaboratively construct a framework for assessing organizational context and/or culture - Identify the opportunities and challenges for effective project management created by the organizational context and/or culture presented in the case - Identify how organizational context and/or culture influence the project management process areas - Make recommendations to optimize the effectiveness of project management practices in the case Directions: 1) Read the Case Study 2) Revisit the frameworks you developed for Assignment 2. Determine if/how each team member’s framework could combined/integrated and applied to this case. 3) Make revisions or new frameworks, as necessary. Be sure your final framework is based on a combination of a) course materials and b) other sources. 4) Make explicit the rationale for the elements included in your framework. 5) Analyze the organization in the case by applying your framework. Determine how the organizational context and/or culture is influencing project management 6) Summarize your findings and create an assessment 7) Identify and describe the opportunities and challenges for effective project management created by the organizational context and/or culture 8) Description of the strategies and /or actions senior leaders in the case study could engage to facilitate effective project management. Deliverable(s): 1. 7-10 slide summary PowerPoint presentation When complete, the final PowerPoint presentation should include a description of: a. Summary of relevant facts in the case b. Description of assessment framework c. Rationale for elements included in assessment framework d. Findings and assessment e. Identification of challenges and opportunities f. Recommendations for senior leadership On Campus Students: Each group will make a 10-15 minute presentation in class on your analysis of the case Distance Students: Post your presentation and comment on 2 other group’s presentations. Students will also have the option of presenting their presentations during the Collaborate session on December 4th (incentive points may be available). 16 Element Description of relevant facts presented in the case 20 Description is incomplete and unclear. Description does not provide sufficient background to understand subsequent discussion of context, culture and project management processes. Framework for assessing the culture and context in the organization you selected. Rationale for the elements included in your framework. Assignment 4: 200 Points 30 Description is complete and clear. Description provides sufficient background to understand subsequent discussion of context, culture and project management processes. Framework used to assess the organizational context is not well defined and/or inappropriate. Framework used to assess the organizational context is well defined and appropriate. Framework is not based on a combination of a) course readings and b) other sources. Framework is based on a combination of a) course readings and b) other sources. Explanation of elements used in framework is not provided and/or inaccurate Logic underlying framework is unclear. Rationale for elements included in the framework is not clear or inappropriate Explanation of elements used in framework is clear and correct. Logic underlying framework is clear. Rationale for elements included in the framework is clear and appropriate Results of assessment are clear, logical and focused. Results of assessment are unclear and/or lack logic and focus. 40 Description is complete and clear. Description provides sufficient background to understand subsequent discussion of context, culture and project management processes. Key aspects of the case are highlighted. Description is focused and concise. Description does not include information that is not relevant to subsequent discussion of context, culture and project management processes. Framework used to assess the organizational context is well defined and appropriate. Framework is based on a combination of a) course readings and b) other sources. Specific reference is made to more than two course concepts. Explanation of elements used in framework is clear and correct. Logic underlying framework is clear. Rationale for elements included in the framework is clear and appropriate Result of the assessment is clear, complete, relevant and aligned to previous sections in the presentation. Citations used to support framework and rationale. 17 Element Opportunities and challenges for effective project management created by the organizational context and/or culture Recommendations of strategies and /or actions senior leaders in the case study could engage to facilitate effective project management. 20 Only one opportunity and one challenge are discussed. Specific project management processes, tools and techniques are not referenced. Assignment 4: 200 Points 30 Two opportunities and two challenges are discussed. Specific project management processes, tools and techniques are referenced. 40 More than two opportunities and two challenges are discussed. Specific project management processes, tools and techniques are not referenced. Description of the opportunity and challenge is not specific, complete or accurate. Descriptions of the opportunities and challenges are specific and accurate but not complete. Descriptions of the opportunities and challenges are specific, accurate and complete. Discussion of opportunities and challenges is not directly related to assessment of organizational context and/or culture presented earlier in the paper. Discussion of opportunities and challenges is directly related to assessment of organizational context and culture presented earlier in the paper. Discussion of opportunities and challenges is directly related to assessment of organizational context and/or culture presented earlier in the presentation. Strategy presented is incomplete and/or irrelevant to the case and the assessment framework. Specific action steps to implement the strategies are not included. Practical issues surrounding implementation and degree of difficulty are not addressed Strategy presented is complete and relevant to the case. The connection between the strategy and the assessment framework/findings are made explicit. Citations are used to support opportunities and challenges. Two or more strategies are presented. Strategies are relevant and appropriate given the organizational context and culture. Specific action steps to implement the strategies are presented. Specific action steps to implement the strategies are presented. Practical issues surrounding implementation and degree of difficulty are not addressed completely. Practical issues surrounding senior leasers’ implementation and degree of difficulty are addressed completely. Expected effects/outcomes of recommended actions are presented. Citations are used to support strategies and action steps. 18 19 Assignment 5: Team Assessment In completing this assignment you will: - Develop a rubric for assessing your team’s performance - Work collaboratively to define the performance expectations for your team Directions: 1) As a team, define the performance expectations for each member for Assignment 4 2) Create a rubric to assess overall team performance 3) Complete the rubric after completing Assignment 4 Sample Team Performance Areas: - Communication Timeliness Participation Quality of Deliverables Cooperation and Collaboration 20