Autumn 2015 NEWSLTTER 25 Porchester Place Building Manager Bruno Nobrega Direct Line: 0207 262 7427 Email: porchesterplace @kfporters.com Asset Manager Josef Fischbacher Direct Line: 0207 861 1268 Email: josef.fischbacher @knightfrank.com Credit Controller Samantha Simpson Direct Line: 0207 861 1269 Email: samantha.simpson @knightfrank.com Sussex Gardens Roadway Railings Project Residents may have noticed that the first section of the Sussex Gardens Roadway railings project has now been completed and we are sure you will agree that it has greatly improved the appearance of the area. The second section is now also underway. Below are two before and after photos which really highlight the difference these works have made. Along with the installation of the railings, road resurfacing and installation of branded bollards, there has also been landscaping works carried out and perennial planting, including spring bulbs to continue to keep the Hyde Park Estate the Green Estate. Both the Church Commissioners and Westminster made significant contributions to the scheme. Before After Connaught Village The Christmas event will be on Thursday 26 November from 4pm - 6pm. We have Raven stone Pre-Prep carol singing, followed by Carol Singers from St Johns Church. The Christmas lights will switch on at 5pm. There will also be festive treats and a hamper competition. Most of the village boutiques are opening late until 8pm, with many offering discount and VIP evenings. A few are also serving mulled wine, having a raffle or transforming into a Santa’s Grotto. PLEASE SIGN UP TO RECEIVE BUILDING UPDATES AT WWW.HYDEPARKESTATE.COM The out of hours maintenance Helpdesk - 0203 764 5571 Please note the out of hour’s emergency number and be sure to call this number in future. The Helpdesk will assist you with emergencies such as leaks, frozen pipe work, replacement locks and broken windows etc. But please remember that if the works are within your apartment, it is very likely that the cost of the repair will be recharged back to you. We have also introduced uniformed nightly security patrols through Vigilant, across the estate on all Church owned blocks, 7 days a week, to tackle both anti-social and illegal behaviour, as well as to monitor night staff performance. Insurance We would again like to draw your attention to the insurance excess situation on the Hyde Park Estate. There is an Asset Manager Surgery excess of £500 for all escape of water claims on the buildings insurance policy. This means that if you are responsible Your Asset Manager, Antony Parkinson will be available on Wednesday the 15th of September from 10.00AM – for causing a leak, the excess costs will be recharged to you. 11.00AM at the Building Managers Office on the ground floor (Radnor Place entrance) to assist with answering any questions you may have. Should you not be available at this time please do not hesitate to contact Antony on 0207 In June 2015, The Church Commissioners and renewed the insurance policy resulting in a small decrease 861 5160 to discuss any issues or arrange re-tendered a more convenient appointment. in premiums due to the reduction in the level of claims over the previous year. Even so we urge lessees to ensure that all plumbing within apartments is sound and that bathrooms are not being used as wet rooms if they are not designed for this purpose. If you know of an existing leak please arrange for it to be repaired without delay as it may be leaking into your neighbour’s home. Block update You will have received the consultation notice relating to the internal redecoration project at Porchester Place. The consultation period has now been completed and work will start in January 2016. Asset Manager Surgery Your Asset Manager, Josef Fischbacher, will be available for a surgery on Friday 27th November 2015 between 11.30 and 12:30 at the building manager’s office - located just off the 25 Porchester Place reception - to assist you with answering any questions you may have. Should you not be available at this time, please do not hesitate to contact Josef on 0207 861 1268 to discuss any issues you may have. Hyde Park Estate Website If you have not already done so, we would like to invite you to register to the Hyde Park Estate website. To do so please visit www.hydeparkestate.com and click ‘register’. The website has recently been re-designed and additional features have been incorporated. A wide variety of information is available on the website relating to the Hyde Park Estate generally such as historic photos as well as specific information relating your individual block, including details of buildings insurance and block specific announcements. Licences to sublet If you are renting out your apartment to a tenant then you will require a licence to sublet. These are only available for lettings to single families for a period of not less than 6 months. The process for application has recently PLEASE SIGN UP TO RECEIVE BUILDING changed and in order to apply you should contact your Asset Manager/Building Manager for a copy of the UPDATES AT WWW.HYDEPARKESTATE.COM application form. Underground Parking If you are interested in renting a car parking space in one of our eight underground car parking garages than please contact Richard.Nubel@knightfrank.com or call 0207 861 1598 to arrange this. The annual price is set at a very competitive £1,800 and offers safe and secure parking across the Hyde Park Estate. PLEASE SIGN UP TO RECEIVE BUILDING UPDATES AT WWW.HYDEPARKESTATE.COM