Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Students:
If you wish to access the online version of this
manual, please go to the following website:
http://coop.wcdsb.ca/classres.html
Waterloo Catholic District School Board 2011
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Student Pre-Placement Checklist
When an item has this bullet (  ) it denotes that this item must be submitted to your
teacher.
1. Introduction to Co-op
 Co-op Self Assessment (see teacher if required)
2. Resume
 Resume Writing Instruction & Tips
 Sample Resume
 Skills Examples
 Your Resume
 Resume Rubric
 Sample References
 Your References
3. Cover letter
 Cover Letter Instructions & Tips
 Sample Cover Letter
 Do’s & Don’ts for Cover Letter & Resume
 Your Cover Letter
 Cover Letter Rubric
4. Health and Safety
 7 things you’d better know (a reference package)
 Health and Safety in the Workplace Activity
OR
 Health and Safety in the Workplace Assignment
 Health and Safety Discovery at My Workplace (ONLY for students currently
working)
 Workplace Safety Program Activity
 Young Worker Awareness Program – Safety Quiz
5. Employment Standards Act
 What You Should Know (a reference sheet)
 The Employment Standards Act Activity
Waterloo Catholic District School Board 2011
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
6. Human Rights Code
 Human Rights Code Fact Sheet (a reference sheet)
 The Ontario Human Rights Code Activity
7. Company Research
 Research your Co-op Placement Assignment
8. Interview
 How to Dress for an Interview (a reference sheet)
 The Secret to Interview Success (a reference sheet)
 How to Answer Common Interview Questions (a reference sheet)
 Preparing for an Interview Activity
 Interview Do’s and Don’ts
 Mock Interview Instruction Sheet
 Mock Interview Checklist
9. Communication At Work
 What Would You Do? Activity
Waterloo Catholic District School Board 2011
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Name:
Co-op Self Assessment
This is an optional assignment. If you know where you would like to do your co-op, you do
not have to complete this. However, if you are still unsure of where you would like to work
complete this assignment.
PART 1: ASSESSING YOUR SKILLS AND INTERESTS
QUESTION: Why should an employer hire you?
ANSWER:
Complete this section to develop a list of words that describe you. You will
need this list for your resume.
MY PERSONAL CHARACTERISTICS
 Before you start your job search you need a list of words that you can use to describe
you.
 Circle all the words below that describe you. Remember this is not a time for
modesty.
I AM:
energetic
healthy
enthusiastic
quick learner
well-organized
patient
compassionate
neat and tidy
get along with others
creative
articulate
flexible
resourceful
friendly
work well alone
open to new ideas
punctual
original
laugh easily
open-minded
enjoy challenges
calm
dedicated
honest
learn easily
competent
successful
capable
resourceful
I HAVE:
managed
directed
supervised
initiated
created
organized
trained
worked with
led
coordinated
analyzed
produced
repaired
investigated
developed
expanded
achieved
specialized
participated
sold
implemented
accomplished
built
guided
administered
Waterloo Catholic District School Board 2011
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Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
MY HOBBIES AND INTERESTS INCLUDE:
fishing
hunting
fixing things
canoeing
attending sports event
volleyball
basketball
golfing
hockey
figure skating
swimming
gardening
collector of
teaching
playing an instrument
sketching
painting
volunteering
dancing
listening to music
reading
skiing
photography
computer games
youth leadership
fundraising
dress design
model building
Other:
MY WORK SKILLS AT SCHOOL, ON THE JOB AND AT HOME SHOW THAT I AM:
reliable
dependable
hard working
honest
flexible
thorough
trustworthy
conscientious
AND ABLE TO:
follow instructions
complete tasks
solve problems
look for work
cooperate with others
accept criticism
respect customers
respect adults
not complain
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Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
PART 2: AREAS OF WORK THAT INTEREST ME
Go to the following website www.mazemaster.on.ca
Click on:
1. Job Seeker
2. Self Assessment (file tab @ top)
3. Scroll to the bottom of the screen to “Create A New
Member Account”
Complete the “Interests” exercise. The results will help you to create a career path.
Interests
The areas of work that I am interested in are:
1.
2.
3.
Notice that this website provides you with a lot of resources … to name a few …
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Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Name:
PART 3: SUMMARY
Complete this summary of all your skills and interests. This summary will be useful when
completing your resume.
List the applicable traits (from Part 1 & 2)
I AM:
I HAVE:
MY HOBBIES & INTERESTS
INCLUDE:
THE TYPES OF JOBS THAT I
AM INTERESTED IN ARE:
Waterloo Catholic District School Board 2011
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Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Resume Writing Instructions and Tips
You are going to complete a resume by changing the template (name on it is JOHN
SMITH) to use for Co-op or for a part-time job. Use these instructions for each section
on the resume to be clear and concise in your final product.
Objective
1.
2.
This is best completed after you have finished your “Skills” section.
Change the objective on the Resume Template to fit your own skills and experience
Sample: To utilize my strong communication skills and friendly nature at a retail
placement for my high school Co-op Program
Skills
1.
2.
3.
4.
Try to use words ending in “ing” to show these are current skills.
***Refer to the SKILLS EXAMPLES list in this section for ideas***
You are not only showing what skills you have, but what skills you know you will need
for the job, so make sure they fit well (e.g., “fixing transmissions and rebuilding small
engines” would work well for an auto shop, but not so much for a grocery store).
Do NOT write things that rank your skills (e.g., Good at stocking shelves, Great
customer server, Excellent at working with children); DO be specific about the way
you implement your skills (e.g. Stocking shelves in effective and efficient manner,
Greeting customers with a polite and professional approach, Creating games and
implementing activities in a safe way for children of all ages).
This is the MOST difficult section of your resume, so be sure to ask for help when
you need it!
Education
1.
2.
3.
Fill in your starting date (September 20_ ), School name, and location.
DO include all your high schools.
You don’t need to add your elementary schools.
Work Experience
1.
2.
3.
List your jobs in chronological order (most recent to oldest – e.g. 2011 comes first,
then 2009, then 2005).
Label your job title (e.g. cashier, front counter clerk, shop assistant, etc).
List 2-3 accomplishments, responsibilities and/or tasks you did on the job (e.g.
“Awarded many overtime shifts due to hard-working nature” is better than “Stocked
Waterloo Catholic District School Board 2011
2.1
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
4.
cans and containers on shelves”).
Be sure to include all jobs you got paid for, including Babysitting and Newspaper
Delivery…both of these jobs require high levels of responsibility from a young person!
Volunteer Experience
1.
2.
Include ALL volunteer experiences, even the ones you did for a single day.
Describe the activities, responsibilities and, possibly, the type of service provided if
it’s not obvious (e.g. Ten Thousand Villages – Fair Trade Store…many people would not
know what Ten Thousand Villages is)
Interests and Activities
1.
2.
3.
Make a list of 5-6 interests, hobbies, activities you like to do.
Try to be well-rounded by adding a variety of things (e.g., not all sports)
Do NOT add in activities that could be interpreted as lazy or non-productive at work
(e.g. hanging with my friends, talking on the phone, watching TV, etc.)
References
1.
2.
Keep this as “Available upon request”, but make up a separate Reference Sheet
(located after the Skills Examples sheet) to take with you to an interview.
Be sure to contact your references before listing them to ensure:
a) they are willing/still willing to be a reference and will say positive things about you.
b) you have their up-to-date contact information.
Additional Categories
To ADD a category below another category (for example, adding AWARDS below
Volunteer Experience), click on the category (Volunteer Experience) you wish to add
below. Then click on the LAYOUT tab at the top of the screen. Finally, click on “Insert
Below” in the Rows & Columns section.
Possible additional categories:
Languages (fluent in…, Read and write…, Working knowledge of …)
Awards (Gr. 8 Physical Education Award, Most-Improved Volleyball Player – 2009)
Certifications (Fall Arrest Training, WHMIS, CPR, Emergency First Aid)
Qualifications (Lifeguard, Coaching Part 1, Camp Counsellor)
Availability (Monday-Friday 3pm to close, Saturday/Sunday Open to Close, Available for
night shifts on the weekends, etc.)
Waterloo Catholic District School Board 2011
2.2
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
111 Main St.
Kitchener. ON
N2R 3F6
Phone (519) 747-1234
E-mail:
appropriateemail@hotmail.com
John Smith
Objective
To utilize my (fill in two skills here) at a (name type of placement) placement for my
high school Co-op Program.
Skills




THESE ARE EXAMPLES…change them to fit the job/placement your are
applying for – SEE LIST of SKILLS on SKILLS page for ideas
Multi-tasking in a busy work environment to achieve daily work goals
Creating a welcoming and friendly environment for customers and guests
Receiving instructions, implementing new learning and completing tasks in a
timely fashion
Education
September 2009-Present
Resurrection CSS
 Working towards Ontario Secondary School Diploma (OSSD)
Kitchener, ON
Work Experience
August 2010-September 2010
Chill Fresh
Kitchener, ON
Line Worker
 Temporary summer job sorting and packaging watermelons and assembling
boxes
 Working 10-12 hour shifts and occasional overtime shifts on the weekend
2005-2006
Hespeler Neighbourhood
Cambridge, ON
Babysitter
 Creating activities, implementing games and supervising children ages 3-9
 Cooking meals, feeding/assisting children and completing clean-up
 Bathing children and helping to complete bedtime routine
Volunteer Experience
February 2010-Present
KW Food Bank
Kitchener, ON
Poster Hanger
 Distributing door hangers for semi-annual food drive
 Hung posters throughout Waterloo Region for annual fall food drive
March 2010
Out of the Cold, St. John’s Church
Shopping Assistant
 Assisted in shopping for groceries for program
 Helped put away all items at the church
Interests and Activities
Basketball, working out, cooking, music, and reading sci-fi novels
References
Available upon request
Waterloo Catholic District School Board 2011
Kitchener, ON
2.3
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Skills Examples
Communication/Teamwork





Communicates with customers in a polite and friendly manner
Communicates with patrons of all ages with confidence and professionalism
Listening attentively to instructions, asking applicable questions and completing
assigned tasks
Leading small groups of co-workers to complete assigned responsibilities
Working independently or as part of a team to fulfill company goals
Work Ethic



Exerts consistent effort throughout full shift
Completing tasks in an efficient and timely manner
Arriving on time, ready to work each and every day
Customer Service



Greeting customers and working effectively to help them complete their purchases in
a friendly manner
Ensuring customer satisfaction by working through issues and concerns in a calm,
efficient and friendly manner
Solving problems and seeking effective solutions independently or with support
Job Specific







Building, maintaining and/or fixing objects with moving parts (e.g. bicycles,
lawnmowers, small engines, etc.)
Completing cash, debit and credit transactions on a cash register
Using a variety of computer programs in a work setting (e.g. Word, Excel, PowerPoint,
Publisher, Microsoft Office, Photoshop, Paint, etc.)
Lifting, loading and shelving heavy items and goods
Multi-tasking in a busy work environment to achieve daily work goals
Creating a welcoming and friendly environment for customers and guests
Receiving instructions, implementing new learning and completing tasks in a timely
fashion
Waterloo Catholic District School Board 2011
2.4
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
References for (your full name here)
Mr. Frank Ferter
Manager
Tube Steak Hot Dog Co.
123 Jumbo Avenue
Kitchener, ON
519-747-1234
Ms. T. Kettle
Owner
Leafy Green Tea Shop
456 Bagout Road
Waterloo, ON
519-888-9876
Mr. Tex Book
Teacher
St. David CSS
4 High Street
Waterloo, ON
519-885-1340
Tex.book@wcdsb.ca
Waterloo Catholic District School Board 2011
2.5
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Functional Resume Rubric
Name:
Date Rec’d:
Criteria
LEVEL 1
LEVEL 2
LEVEL 3
LEVEL 4
Some of the
required information
is lacking:
- Contact
Information
- Job Objective
(target)
- Highlights of
Qualifications
(transferrable skills)
- Accomplishments
and Awards
(credentials)
- Volunteer
Experience
- Employment
History
- Education
- Interests
Quality of required
information is
inconsistent:
- Contact
Information
- Job Objective
(target)
- Highlights of
Qualifications
(transferrable skills)
- Accomplishments
and Awards
(credentials)
- Volunteer
Experience
- Employment
History
- Education
- Interests
Quality of required
information is
sufficient and
accurate:
- Contact
Information
- Job Objective
(target)
- Highlights of
Qualifications
(transferrable skills)
- Accomplishments
and Awards
(credentials)
- Volunteer
Experience
- Employment
History
- Education
- Interests
Quality of required
information is
relevant, specific
and accurate to a
high degree
- Contact
Information
- Job Objective
(target)
- Highlights of
Qualifications
(transferrable skills)
- Accomplishments
and Awards
(credentials)
- Volunteer
Experience
- Employment
History
- Education
- Interests
- References are not
mentioned
- References are
available
- References are
available
- References are
available
Communication
Visual aspects lack
effectiveness:
- white space
- headings
- point form
- font
- bullets
Visual aspects are
effective to some
degree:
- white space
- headings
- point form
- font
- bullets
Visual aspects are
effective:
- white space
- headings
- point form
- font
- bullets
Visual aspects are
highly effective:
- white space
- headings
- point form
- font
- bullets
Application
Some serious errors
in use of mechanics
(e.g. in spelling,
punctuation, and/or
capitalization)
Minor errors in use
of mechanics (e.g. in
spelling,
punctuation, and/or
capitalization)
Use of mechanics is
correct (e.g. in
spelling,
punctuation, and/or
capitalization)
Use of mechanics is
correct and highly
effective (e.g. in
spelling,
punctuation, and/or
capitalization)
Use of word
processor
is ineffective
Use of word
processor
is somewhat
effective
Use of word
processor
is ineffective
Use of word
processor
is ineffective
Knowledge/
Understanding
 Selected
appropriate
information to be
included in each of
the sections.
 Provided an
example for each
employability skill.
Waterloo Catholic District School Board 2011
2.6
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Cover Letter Instructions and Tips
A Cover Letter is like a personal introduction to your resume, allowing you to highlight
certain skills/experience that may help you get your “foot in the door”. This may be your
only opportunity to make a first impression…so do it right!
Paragraph Format
To be effective, your cover letter should follow the basic format of a typical business
letter and should address three general issues:
1. First Paragraph – Introduction - why you are writing, reason you want to work there
OPTION – include info you know about the company (e.g. mission statement, policies,
work practices, projects they are involved in, community involvement, etc.)
2. Middle Paragraph - what you have to offer; highlight experience relevant to position
you are applying for; try to refer to your resume if possible.
- Make connections for the employer that he/she may not see, e.g.
“I have played soccer for 9 years, so hard work and a team
concept is part of my daily life.”
3. Concluding Paragraph – note of thanks for reading letter/resume and a short line
stating your anticipation to meet him/her
A cover letter should:









be formal, yet friendly
highlight some MAIN points from your resume that you don’t want the employer to
miss (past, relevant work experience, teamwork, qualifications, etc.)
be ERROR-FREE! (proofread it multiple times)
be addressed to the person hiring for the job; find out his/her name by making a
phone call, if necessary
be ERROR-FREE! (proofread it multiple times)
be short and to-the-point, as a perspective employer does not want to read a novel
about you
be typed on white (or high-quality), letter-size paper
be in size 12 font, preferably Times New Roman or Arial font
be ERROR-FREE! (proofread it multiple times)
Waterloo Catholic District School Board 2011
3.1
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
September 6, 2011
Mr. Peter Bossman (person who will interview you)
Manager
Home Hardware
99 Skillsaw Avenue
Kitchener, ON
N2T 9G5
Dear Mr. Bossman:
I am seeking a position in any department at Home Hardware for my high school co-op placement. My
goal is to be a plumber in the future and I realize working at Home Hardware would be a great way to
gain some necessary skills and knowledge for my future. This placement would be for 3 hours a day in
the afternoon, running from October 1st until January 20th. I enjoy working with a team of employees,
but I am capable of handling responsibilities independently.
As stated on my resume, I have over 4 years of babysitting experience which has enhanced my ability to
multi-task, solve problems and be creative with little time to think. I have also played hockey and
baseball for the past 12 years, so hard work and team concepts are a part of my daily life. I believe I
have the right personality to work with customers of all ages, and I am confident to know when I can
answer a question and when I need to seek assistance from my manager.
Thank you for taking the time to review my resume. I look forward to meeting you and the possibility
of working with you for the semester.
Sincerely, (leave 3 spaces for your signature)
John Smith
123 High School Ave. (your own address here)
Kitchener, ON
N1S 2E5
(519) 741-1990
Waterloo Catholic District School Board 2011
3.2
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Do’s and Don’ts
for Resumes and Cover Letters
RESUME
DO
Use Times New Roman or Arial font
Use size 12 font
Follow a professional template to make
formatting easier and precise
Use professional language
Have it proofread by others
Keep it within 2 pages; 1 double-sided is fine,
if you have extensive experience
DON’T
Use fancy or hard to read fonts
Make your font too big or small (12 is ideal)
Try to free-style format your resume
Use slang, text terms, acronyms, etc.
Make ANY spelling or grammar errors
Leave big spaces to make it look “padded”
and don’t cram it onto one page if two is
necessary
List all applicable jobs/experience that you
Leave out jobs/experience that you think
have
aren’t important (e.g., babysitting, newspaper
delivery)
Include your APPROPRIATE email address or Don’t include your email address if it could be
make a new one, if necessary
offensive (e.g. kittycat@hotmail.com,
(e.g. sandyclarke@hotmail.com ,
superstar_101@gmail.com )
frank_ferter@gmail.com )
COVER LETTER
DO
Use the correct name and address of the
person/company you are applying to - look
them up, if necessary, it shows you take the
time to finish things properly
An online search for company information so
you are knowledge of the company and can
refer to it in the letter/interview
Use formal/professional language and terms
Proofread, proofread, proofread!!! (ask
someone else to proofread your letter)
Be short and to the point – keep it on ONE
page
Be clear about your RELEVANT experience
Sound like you want the job and you are right
for the job
Waterloo Catholic District School Board 2011
DON’T
Skip parts of the company name/address or
employer’s name…and DON’T spell his/her
name incorrectly
Assume you know all there is to know about
the company…nobody wants a “know it all”
Use slang, short forms, unknown acronyms
Make spelling or grammatical errors
Write extended paragraphs because you think
more info will get you the placement/job
Talk about great experiences that have
little/nothing to do with the job you are
applying for
Sound like you already deserve to have the
job…AGAIN, nobody wants a “know it all”
3.3
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Summative Cover Letter Rubric
Name:
Criteria
Knowledge/
Understanding
Contains:
 appropriate personal
information
 3 or 4 paragraphs to:
 introduce and
generate interest in
candidate
 highlight key points
from resume
 requests interview
Date Rec’vd:
LEVEL 1
LEVEL 2
LEVEL 3
LEVEL 4
Limited required
information
included
Some required
information
included
Most required
information
included
All required
information
included
Makes limited
connections
Makes some
connections
Makes
considerable
connections
Makes thorough
connections
 Edited for spelling and
grammar
Uses language
with limited
accuracy
Uses language
with some
accuracy
Uses language
with considerable
accuracy
 Effective use of
language creates polite
and professional tone
Uses language
with limited
effectiveness to
create
appropriate tone
Uses language
with some
effectiveness to
create
appropriate tone
Uses language
with considerable
effectiveness to
create
appropriate tone
Creates a layout
and design that is
limited in its
effectiveness
Creates a layout
and design that is
somewhat
effective
Creates a layout
and design that is
considerably
effective
Thinking / Inquiry:
 Links key skills,
experience and
education to position
desired
Communication:
Uses language
with a high
degree of
accuracy
Uses language
highly effectively
to create
appropriate tone
Application:
Layout and design:
 formal, readable font
 on resume paper
 uses similar format and
spacing as sample
letters
K/U:
T/I:
C:
Creates a layout
and design that is
highly effective
A:
Teacher Comments and Next Steps:
Waterloo Catholic District School Board 2011
3.4
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Health and Safety in the Workplace
(7 Things You’d Better Know – Young Worker Awareness Program Booklet)
Name:
Date Rec’d:
Introduction: An average of 36 young Ontario workers are injured, made ill, or killed on
the job every day. Think of it. That's almost 2 young workers injured every hour of every
day and every night, seven days a week and it's often because of what they didn't know.
Instructions: Use the 7 Things You’d Better Know booklet to complete all questions to
fill your answers in the space provided:
For additional information, use the following website: http://ywap.ca/english/index.htm
1. What does YWAP stand for? (start on pg. 2)
2. Who is a young Worker?
The Seven Things You’d Better Know!
1. What are the 5 leading causes of injury to young workers?
1.
2.
3.
4.
5.
2. What are the 4 Types of Hazards? Give an example of each.
1.
2.
3.
4.
Waterloo Catholic District School Board 2011
5.1
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
3. What are your 3 basic rights under the Occupational Health and Safety Act?
1.
2.
3.
4. What does your Boss Have to Do?
1.
2.
5. What are two types of training your boss has to provide by law? Describe.
1.
2.
6. What are the 9 questions you need to answer when you get a new job?
1.
2.
3.
4.
5.
6.
7.
8.
9.
7. Complete the Health and Safety Quiz on the website and save your finished version
below or print and put into folder.
Waterloo Catholic District School Board 2011
5.2
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
8. In the following chart, label each of the WHMIS symbols and provide a brief
description
WHMIS Symbol
Name
Brief Description
9. Read the TRUE TALES OF HEALTH AND SAFETY (throughout the booklet, written in
big circles)
Name 3 Jobs in the examples given and describe “what went wrong” in each case.
1.
2.
3.
Waterloo Catholic District School Board 2011
5.3
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Health and Safety in the Workplace – Assignment #2
(7 Things You’d Better Know – Young Worker Awareness Program Booklet)
Name:
Date Rec’d:
1. What you don’t know can hurt you …
a. Who would be considered a young worker? What age group?
b. What are the Top 5 causes of injury to young workers?
c. Name some common injuries to young workers that happen on a job site.
2. What you do know can save your life …
a. What is a hazard? What are the 4 different types of hazards, and give an example of
each.
b. What 4 things can you do to control hazards in the workplace?
c. The law protects ...
a. What types of jobs does the Act’s Regulations cover? Give an example in 3 different
occupations.
b. What types of jobs are not covered by Ontario’s Occupational Health & Safety Act?
c. What are your 3 basic rights?
d. When can you refuse unsafe work? What happens if you refuse?
4. The law requires …
a. Who are the 3 people responsible to keep you safe in the workplace?
b. Do you have to report any hazards to your supervisor/employer? Explain.
5. You can expect …
a. What are the 2 types of training that you must receive by your employer?
b. What does PPE stand for? Give an example that you might be required to wear at your
placement.
c. What does WHMIS stand for? How many symbols are there? Must you be trained in
WHMIS?
6. You must report …
a. If you are injured or become sick at the workplace – do you have to report it?
i) Why do young workers choose not to report sometimes?
ii) Why SHOULD you report an injury/illness?
b. What does WSIA stand for? What does WSIB stand for?
c. Can your employer be fined for not reporting an injury? Why?
7. Don’t gamble with your health and safety …
a. If you have ANY questions while at your workplace (or before) who should you ask?
Waterloo Catholic District School Board 2011
5.4
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Name:
Date Rec’d:
Health and Safety Discovery at My Workplace
For those Students Currently Working at their Placement
This assignment requires that you collect information from a variety of sources outside
of the school. Your placement supervisor should be able to help you and direct you to
others in the organization who can be of assistance.
a. When you began work, what safety precautions were explained to you?
b. Describe the company policies and procedures that must be followed at your
placement.
c. Who is your Health and Safety representative?
d. Does your workplace have a written copy of the Occupational Health and Safety Act?
Where is it kept?
e. What have you been instructed to do in case of a fire? Where are the fire procedures
written down?
f. Make a sketch of your work area – show exits, phones, windows, hoses, sprinkler
systems, doors, fire extinguishers etc.
g. Does the company have an emergency/evacuation procedure? Is this procedure written
down? Where is it kept?
h. What personal protective equipment are you required to wear at your placement?
Describe under which circumstances it/they must be worn. Do employees provide their
own PPE?
i. Are there any Designated Substances in your workplace? If so, what are they?
j. Where are the Material Safety Data Sheets kept?
k. What are the major hazards for you at your workplace?
l. What were you told to do if you see a hazard in the workplace?
m. Are there any occupational diseases associated with your job? What are they and how
are they dealt with?
n. What should you do if you are injured?
o. If you were the supervisor at your workplace, what kind of training would you provide
for employees to ensure their health and safety on the job?
p. Can you see any procedures that might be implemented to make your specific workplace
a safer place to work?
Due Date:
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WORKPLACE SAFETY PROGRAM
Discussion on Workplace Rights and Responsibilities
What would you do in each situation? Write your comments in sentence format.
The Right to Know:
Situation #1: Jim the supervisor gives Mary, a worker, a container of a chemical to use for
cleaning grease off the stove. The container is not marked. It does not have a WHMIS label.
Discussion:
The Right to Participate:
Situation #2: Paul notices that shelves at the store are too high, and stacked with heavy items
that could fall on him or customers. When Julie, his supervisor, asks him to stack more items on
top of the items already on the shelf, Paul is concerned. Everything looks wobbly and someone
could easily push it the wrong way and everything would come crashing down. He tells Julie that
there is a hazard because items could tip and fall off the shelf. Julie agrees, and they safely
remove the items and store them back in the stockroom. When the health and safety committee
members are conducting a workplace inspection Paul suggests that additional shelves could be
installed for safer stacking.
Discussion:
The Right to Refuse Unsafe Work:
Situation #3: A different supervisor, Alex, is covering for Julie, Alex tells Paul to restock the
shelves, this time with heavier items. Alex wants all the stock to be up on the shelves, including
each of the new fifty pound items. Paul tells Alex that he and Julie discussed the danger of
stacking items too high, especially heavy items. Paul also tells Alex that he now only has a foot
stool since another department is borrowing his ladder, and, without a ladder, he would have to
climb on the shelves to reach the top. Alex dismisses this, and curtly tells Paul to get the
merchandise off the floor since customers will be coming in soon. The problem will be examined
later. Paul refuses to do the work under the Occupational Health and Safety Act. Alex and the
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health and safety committee member that represents workers examine the situation, and
conclude that the shelves cannot be stacked with any more items. They tell Paul, who is standing
nearby, of their decision. Alex promises the committee member that he will write a memo to
management to ask for more shelving.
Discussion:
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Pre-Placement Resource Binder
Name:
Young Worker Awareness Program Safety Quiz
1. Workers in Ontario have three basic rights when it comes to health and safety. Which of the following is not
one of your rights?
a) The right to know about workplace hazards
b) The right to shut down an unsafe workplace
c) The right to refuse unsafe work
d) The right to participate in health and safety inspections and recommendations
2. The number one cause of injury to young workers is:
a) Slips and falls
b) Burns
c) Breathing dangerous fumes
3. If you are injured on the job, the first thing you should do is:
a) Go home
b) Get first aid treatment
c) Fill out a WSIB Form 7
4. True or false: Your boss can fire you for refusing to perform unsafe work.
a) True
b) False
5. Most on-the-job injuries to young people take place in which industry?
a) Service
b) Pulp and paper
c) Automobile
6. True or false: People who work in offices don't have to worry about workplace health and safety.
1. True
2. False
7. You have to play your part too if you want to work safely. Which of the following are among your
responsibilities?
a) Work smart; work safe - don't fool around on the job
b) Report unsafe conditions
c) Dress for the job - wear any required protective equipment or clothing
d) Get to know the emergency procedures
e) Report all injuries
f) All of the above
8. True or false: Your boss is required by law to train you if you are exposed or likely to be exposed to a
hazardous substance.
a) True
b) False
9. True or false: Young workers have faster reflexes, so they are less likely to be hurt on the job.
a) True
b) False
10. If you have a question about health and safety at work, you can talk to:
a) Your health and safety representative
b) Your supervisor
c) A member of the workplace joint health and safety committee
d) A union representative
e) A health and safety professional
f) Any of the above
Resources: Online quiz available at http://www.ywap.ca/english/quiz.htm (2011)
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5.1
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The Employment Standards Act
Name:
Fairness in the workplace is the right of all Ontarians.
Employment standards are enforced under the Employment Standards Act, 2000 (ESA),
which sets out the minimum standards/ requirements that apply to employers and
employees in most Ontario workplaces.
For additional information, or for an electronic copy of the act go to
http://www.labour.gov.on.ca/english/es/pubs/factsheets/fs_young.php#parttimeyw
Read the handout “What You Should Know” and answer the following questions.
1. If someone works in the federal jurisdiction, for example airlines, banks, the federal
civil service, post offices, radio and television, they
(are, are not)
covered by the ESA.
2. Are employees of West Jet covered by the ESA?
3. Is Carlos, the morning talk show host at 91.5 The Beat, covered by the ESA?
4. Employers
about their ESA rights.
(can, cannot) suspend an employee because they ask
Refer to the HOURS OF WORK and REST PERIOD section and the paragraph below to
answer the next question.
Are young workers entitled to a lunch break or coffee break?
Most employees, including young workers, may not work longer than five hours in a row without
getting a 30-minute eating period. If the employer and employee agree, the 30-minute eating
period may be taken as two breaks within each five-consecutive-hour work period. Meal breaks
are unpaid unless the employee's employment contract requires payment.
Employers don't have to give employees "coffee" breaks or any other kind of break other than
the eating period.
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5. Determine if the following are true or false. If false, change the sentence to make it
true.
a. Under the ESA, employers must provide a 30 minute eating/break for work if an
employee has worked 4 hours in a row.
True
False
b. Eating/break is unpaid unless specified in your employment contract.
True
False
c. Employers must give their employees coffee breaks. It’s the law.
True
False
d. Joe works construction, he is supposed to works 6am – 9pm, 7 days a week for the
next 2 weeks to meet a deadline. This is legal.
True
False
6. Usually the overtime rate is at least
times the regular pay.
7. If someone is paid $12 per hour, what would be their overtime rate?
8. How many different minimum wages are there in Ontario?
9. Why do you think there are so many different minimum wages in Ontario?
10. The minimum wage for people serving alcohol is actually less than the general minimum
wage. What would add to their wage to make this fair?
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11. Most students under the age of 18 have a lower minimum wage. However, students who
work more than 28 hours a week when school is in session are entitled to the general
minimum wage. Why do you think there is this distinction?
12. For the following jobs, determine whether the employees are entitled to minimum
wage and if they are entitled, what type of minimum wage they will get.
a. A high school student (age 16) working part-time at McDonalds working 25 hours a
week.
Minimum Wage?
YES
NO
Minimum wage rate:
b. A high school student (age 18) working part-time at No Frills working 15 hours a
week.
Minimum Wage?
YES
NO
Minimum wage rate:
c. A high school student (age 17) working part-time at Short Stop working 30 hours a
week.
Minimum Wage?
YES
NO
Minimum wage rate:
13. Sally has worked at Royal Bank for 10 months as of June. Is she eligible for a 2 week
vacation in July? Explain.
14. Jose has worked for his employer for 3 years. His yearly salary is $30 000. Calculate
how much he will be paid for his 2 weeks vacation.
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15. How many public holidays are there in Ontario?
16. Most full time employees will be paid these days provided they work their entire
regularly scheduled shift before or first regularly scheduled shift after the public
holiday. As well, there are individuals and jobs that are not entitled to take a public
holiday off or to be paid public holiday pay, for example swimming pool installers,
landscape gardeners, person employed as a student to instruct or supervise children,
person employed as a student at a camp for children.
a. Sally called in sick on December 24 (her regular shift), when she received her pay
stub she was surprised that she was not paid for Christmas Day. Should she go and
complain? Why?
b. Jamie works at a summer camp over the Canada Day long weekend, should Jamie
expect to be paid premium pay of time and a half? Why?
c. Sam agreed to work on Boxing Day. He makes minimum wage, but on this day he will
work for double time. How much will his hourly rate be on Boxing Day?
Waterloo Catholic District School Board 2011
5.5
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Human Rights Code Fact Sheet
WHAT ARE MY RIGHTS IN EMPLOYMENT?
The Ontario Human Rights Code (the "Code") states that it is public policy to recognize
the inherent dignity and worth of every person, and to provide for equal rights and
opportunities without discrimination.
Employment decisions should be based on the applicant's ability to do the job and not on
factors that are unrelated to the job. For this reason, employers are advised to ask only
questions that relate to the job, and not ask questions that might lead to discrimination.
EMPLOYMENT AND RELIGION
You have the right to employment that respects your sincerely held beliefs and practices.
You may have religious needs such as prayer breaks, religious days off, and dress
requirements. If you ask your employer to meet these needs, they must be met unless
your employer can show that it would be too costly or would create a health or safety
risk.
FREEDOM FROM DISCRIMINATION
The Code prohibits discrimination in employment on the grounds of race, ancestry, place
of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, record of
offences, marital status, same-sex partnership status, family status and handicap.
The Ontario Human Rights Commission (the Commission) considers "employment" to
include full-time and part-time work, contract work, temporary work for an agency, and
probationary periods. "Employment" may even include volunteer work.
WHAT ABOUT JOB ADS?
Job advertisements cannot directly or indirectly ask about race, ancestry, place of origin,
colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, record of offences,
marital status, same-sex partnership status, family status or handicap.
Some qualifications can unfairly prevent or discourage people from applying for a job. For
example, a job that requires "Canadian experience" may create discriminatory barriers.
Requirements or duties of employment should be reasonable, genuine and directly related
to the job. For example, it is reasonable and job-related to require that a receptionist
speak clearly in English, but it is not acceptable to require "unaccented English".
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WHAT ABOUT APPLICATION FORMS?
It is not acceptable to include questions that relate directly or indirectly to the
prohibited grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship,
creed, sex, sexual orientation, age, record of offences, marital status, same-sex
partnership status, family status or handicap.
The types of questions that are acceptable are those that ask if it is legal for a
candidate to work in Canada, or if the candidate has the necessary skills needed to
perform the job (such as fluency in English for a receptionist’s position).
Employment-related medical examinations or inquiries that are part of the applicant
screening process are not permitted (see the Commission’s Policy on Employment-Related
Medical Information).
HARASSMENT IN EMPLOYMENT
“Every person who is an employee has a right to freedom from harassment in the
workplace by the employer or agent of the employer or by another employee because of
race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, record of
offences, marital status, family status or disability.”
“Harassment” means comments or actions that are unwelcome to you or should be known
to be unwelcome. You have the right to be free from humiliating or annoying behaviour
that is based on one or more grounds in the Code. This requires a “course of conduct,”
which means more than one incident is usually required.
EXCEPTIONS
The Code sets out a number of exceptions. The exceptions are made to allow special
programs to serve the needs of historically disadvantaged communities, or on the basis of
other circumstances.
For assistance in determining whether an exception applies, contact the Ontario Human
Rights Commission at 1-800-387-9080.
WHAT ABOUT HUMAN RIGHTS COMPLAINTS?
If you want more information, have had a complaint filed against you, or if you have a
human rights complaint, contact the general inquiry line. A Commission staff person will
tell you if your concerns are covered by the Code. If they are covered, Commission staff
will explain how the Code applies to your situation and how the complaint procedure
works.
The Commission also offers mediation services.
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The Ontario Human Rights Code
Name:
The Ontario Human Rights Code is for everyone. It is a provincial law with the goal of
preventing discrimination and harassment. The Code was one of the first laws of its kind
in Canada.
In Ontario, about three-quarters of all human rights claims come from the workplace. For
more information about the code, visit http://www.ohrc.on.ca/en/issues/employment.
Read the “Human Rights Code Fact Sheet” and answer the following questions.
1. The Code prevents employers from discrimination on the grounds of :
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
2. Are people who work as a volunteer covered by the Human Rights Code?
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3. The following is a job advertisement found in a newspaper,
Full-time, work-at-home computer programmer needed. Prefer female
because website is for Christian mothers. Some php coding necessary.
Salary negotiable. Hours negotiable. Must be a Canadian Citizen.
Work-at-home mom’s welcome.
Identify all the infractions, under the Code, of this advertisement.
a.
b.
c.
d.
4. Can they ask your age on an application form?
5. Jane was applying for a job at McGillin’s bar, and the application asked for her date of
birth, height, weight, hair color, eye color, living situation, my marital status, and how
many children she has. Which, if any, of these questions should Jane answer?
6. During an interview, Kim was asked the following questions. Identify which are
appropriate (A) and which should Kim have refused to answer (R):
a. How many children do you have?
b. You have interesting skin tone. Where were you born? What is your ethnic
background?
c. What organizations or clubs do you belong to?
d. This job required a person to work Saturday and Sunday. Can you meet
the work schedule requirements?
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7. Change the following inappropriate questions so that they are appropriate. The first
one is done for you.
Inappropriate: Your last name sounds Russian. Did you change your name when you
moved to Canada?
Appropriate: Have you worked under a different name? Is there another name by
which we must inquire when doing your reference checks?
Inappropriate: Have you ever had, or have been treated for any illnesses, disease, or
physical defects?
Appropriate:
Inappropriate: How old are you?
Appropriate:
Inappropriate: Do you wish to be addressed as Mrs., Miss, or Ms.?
Appropriate:
8. If you think that your rights have been violated, what should you do?
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“RESEARCH YOUR CO-OP PLACEMENT” ASSIGNMENT
(To be completed prior to interview)
Name:
1. What is the company name?
2. What industry does it fall within?
(e.g. retail, service, automotive, etc.)
3. What is the company’s website address?
4. What does the company do?
5. What products or services does the company offer?
6. What is the history of the company?
7. Where are they located?
Do they have any other sites/locations?
If, yes, where are the sites?
Print off the directions using Google Maps (or a similar site) starting from your school
address.
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How to Dress for an Interview
Adapted from an article by Alison Doyle, About.com Guide
http://jobsearch.about.com/od/interviewattire/a/interviewdress.htm
The first impression you make on a potential employer is the most important one.
 Be polite and courteous from the moment you arrive at the company (the
secretary, the custodian, etc.)
 Have a firm hand shake
 Genuine smile
 Be early (aim for 10-15 minutes early) NEVER late
One of the first judgments an interviewer makes is going to be based on how you look and
what you are wearing. That's why it's always important to dress appropriately for a job
interview, even if the work environment is casual.
What to wear?
 A clean school uniform
 A shirt with a collar
 cotton pants
 Knee length skirts/dresses
What






Not to Bring to the Interview
Gum
Cell phone
I pod
Coffee or soda
If you have lots of piercings, leave some of your rings at home (earrings only)
Cover tattoos
Interview Attire Tips
 Before you even think about going on an interview, make sure you have appropriate
interview attire and everything fits correctly.
 Get your clothes ready the night before, so you don't have to spend time getting
them ready on the day of the interview.
 Think about what shoes you will wear, make sure that they are clean
 Bring a breath mint and use it before you enter the building.
 Dress for the job you want, i.e. if you want to be a manager, dress like a manager
 For the women, make up should be subtle
 Dress slightly better than you would if you were an employee
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The Secret to Interview Success
By Bill Radin
http://www.radinassociates.com/interview-success.htm
Assuming you’re qualified for the job, the outcome of your employment interview will be
dependent on other factors.
There are four other intangible fundamentals to a successful interview. These intangibles
will influence the way your personality is perceived, and will affect the degree of rapport,
or personal chemistry you’ll share with the employer. They are:
Enthusiasm:
Leave no doubt as to your level of interest in the job. You may think it’s unnecessary to
do this, but employers often choose the more enthusiastic candidate in the case of a twoway tie. Besides, it’s best to keep your options open. Wouldn’t you rather be in a position
to turn down an offer, than have a prospective job evaporate from your grasp by giving a
lethargic interview?
Technical Interest:
Employers look for people who love what they do, and get excited by the prospect of
tearing into the nitty-gritty of the job.
Confidence:
No one likes a braggart, but the candidate who’s sure of his or her abilities will almost
certainly be more favorably received.
Intensity:
The last thing you want to do is come across as “flat” in your interview. There’s nothing
inherently wrong with being a laid back person; but sleepwalkers rarely get hired.
Most employers are aware of how stressful it can be to interview for a new position, and
will do everything they can to put you at ease.
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How to Answer Common Interview Questions
1. Tell me about yourself:
 This is a loaded question and the most often asked question in interviews.
 You need to have a short statement prepared in your mind
 Limit it to work-related items unless instructed otherwise.
 Talk about things you have done and jobs you have had
Example: I am an outgoing person who likes to do a good job at whatever task is put in
front of me. At my last job my main duty was to organize files, which I really enjoyed.
2. How do others describe you?
 Limit it to work-related items unless instructed otherwise.
 Be positive
Example: My friends would describe me as dependable, fun loving, friendly person.
Teachers would probably describe me as a
3. Why should I hire you?
 Point out how your assets meet what the organization needs.
 Do not mention any other candidates to make a comparison
Example: If you hire me I will work hard and do a good job. I like to keep busy so I
will not stand around on my shift.
4. What are some of your weakness?
 Loaded question
 Do not give true weakness like “I’m forgetful” – you could lose the job!
 Try to turn a positive into a weakness
 If you are giving a weakness show how you are trying to improve on that
 Do not say that you have no weakness, everyone has a weakness
Example: One of my weaknesses is that I am told that I’m slow on occasions. But that’s
because I care too much for perfection. Also, I am poor at computers, but I am
taking a computer course at school and am learning fast.
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5. What are some of your strengths?
 Numerous answers are good, just stay positive.
 Try to show how your strength will benefit the company
Example: I am able to prioritize what needs to be done; I work well under
pressure because whenever I played in a really important hockey game I played really
well. Also I have a positive attitude
6. Why do you want to work for [insert company name]?
 Employers want to see if you took the time to find out some information about
them i.e. what products they sell / make
 Explain how your assets meet what the organization needs
Example: I would like to work here because it is close to my house so I will be always
on time and on call. Also, I really like the store, it has great products and I would be
very proud to represent it.
7. What do you see yourself doing five years from now?
 Employers want to see if you have goals
 Give a couple of examples
Example: In five years I will be done high school and probably be an electrical
apprentice. In five years I would like to have a good chunk of money put aside for a
down payment on a house (if I don’t have a house already)!
8. Tell me about a problem you had with a supervisor
 Biggest trap of all
 This is a test to see if you will speak ill of your boss.
 Stay positive and develop a poor memory about any trouble with a supervisor
Example: I don’t recall any major problem, however once my supervisor called me at
home all upset because I missed my shift. I informed him that I let him know that I
was unable to work that day due to a prior commitment and that he found someone to
cover for me. After I reminded him, he remembered our conversation and apologized.
This taught me that sometimes supervisors have a lot on their plate. I should have
reminded my boss that I was going to be away.
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Preparing for an Interview
Name:
Congratulations! As a result of your fabulous resume and cover letter, you are scheduled
for your first job interview.
Read the following articles for information that will help you answer the questions below:
1. How to Dress for an Interview
2. The Secret to Interview Success
3. How to Answer Common Interview Questions
Section 1: First Impression
It only takes 3 seconds for you to make a good/bad impression. If you dropped off your
resume to an employer in person and received an interview chances are you already made
a good first impression, however it does not end there. You need to be polite and
courteous to everyone at the company when you arrive for your interview.
Read:
1. How to Dress for an Interview (first paragraph only)
2. The Secret to Interview Success
List 3 ways to make a GOOD first impression.
1.
2.
3.
Section 2: Appearance
Does what you wear to an interview really matter? YES, everything about you will be
observed and scrutinized, so it is important to dress appropriately. There are elements
of your appearances that affect an employer’s opinion of you.
Read:
1. How to Dress for an Interview
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List the 6 ways you will ensure that your appearance will help you during the interview.
1.
2.
3.
4.
5.
6.
Section 3: Common Questions & How to Answer Them
You already know the importance of arriving on time, wearing neat, clean clothes and
spitting out your gum. Here comes step two: answering those tricky interview questions.
Read: How to Answer Common Interview Questions
Prepare YOUR answers to the questions below.
1. Tell me about yourself?
2. How do others describe you?
3. Why should I hire you?
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4. What are some of your weakness?
5. What are some of your strengths?
6. Why do you want to work for [insert company name]?
7. What do you see yourself doing five years from now?
8. Tell me about a problem you had with a supervisor.
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Interview Do’s and Don’ts
Do
Don’t
Be on time
Be late
Bring a few copies of your resume
and references
Assume that they already have your
resume
Be courteous at all times
Don’t interrupt
Dress appropriately. Conservative is Dress sloppy (e.g. ripped jeans, dirty
the wisest dress choice
shirt)
Maintain good eye contact when the
other person is talking
Look at your feet or stare at the
person talking
Watch your language.
Speak clearly and distinctly
Don’t use slang
Have fresh breath. Sit up straight
Don’t chew gum, slouch or smoke
(even 15 minutes before your interview)
Show that you are listening by
periodically restating the question
Don’t answer questions with a simple
yes or no
Keep your hands on your lap
Fidget
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Pre-Placement Resource Binder
Mock Interview
You will need to ask an adult (teacher, guidance counsellor, vice-principal) to help you
prepare for your co-op interview. They will conduct a mock interview, based on the
questions that you already prepared in the previous assignment.
You need to treat this like a real interview. You will be assessed on:

Your first impression (smile, polite, handshake)

Your appearance (hair, clothes – if you need to go to the bathroom and freshen up
please do that)

Your body language during the interview (posture, eye contact, enthusiastic,
relaxed)

Your answers to the questions asked (be positive, answers are relevant, confident)

Your conclusion (thank them and shake hands again)

The interview will ask you questions from the following list of common questions
used during interviews; however the questions may be worded differently

Tell me about yourself?

How do others describe you?

Why should I hire you?

What are some of your weakness?

What are some of your strengths?

Why do you want to work for [insert company name]?

What do you see yourself doing five years from now?

Tell me about a problem you had with a supervisor/ teacher.
Waterloo Catholic District School Board 2011
8.9
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Mock Interview Checklist
Name of Student:
Name of Adult conducting the interview:
Date and time of interview:
Interview Checklist Items
Formative Assessment
Not at All
Sometimes
Mostly
Always
Student’s First Impression
 Genuine smile, polite
 Extended a friendly, firm
handshake
 Appropriate clothing, neatly
groomed, appropriate jewellery
Student’s Body Language
 Maintained good eye contact
 Maintained good posture
 Appeared friendly, polite,
enthusiastic
 Appeared confident and relaxed
Student’s Interview Process
 Answered questions with
specific and relevant
information
 Responded to questions
concisely and confidently
 Stated what they have to offer
if they obtain the position
 Was prepared for the questions
 Closure – thanked interviewer
for opportunity and ended with
handshake
Additional Comments:
Waterloo Catholic District School Board 2011
8.10
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
What Would You Do?
Name:
Scenario #1:
You are scheduled to work at your job/co-op placement at 3pm. It’s 2:45pm and you just
found out your ride is not coming. It is obvious you are going to be late. Luckily you have
a cell phone in your pocket. What do you need to do in terms of getting to work and
communicating with your boss?
1.
2.
3.
4.
Scenario #2:
At work you often have to talk with customers and co-workers. Most of them are kind
and friendly people…but not all! On one particular shift a customer comes up to you and
starts complaining about something they bought last time and how they want a refund.
This is obviously not your decision. Describe step-by-step what you would do to “smooth”
the situation and help the customer resolve their issue.
1.
2.
3.
4.
Waterloo Catholic District School Board 2011
9.1
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Scenario #3:
You work at a grocery store and a customer comes in asks for artichoke hearts. You have
no idea what they are or where to find them. List in order the steps you will take to
make sure the customer is helped.
1.
2.
3.
4.
Scenario #4:
Your boss is away for the week and the assistant manager is in charge. She says you have
to clean out the large garbage bins in the back of the store on your shift. You know
there are some chemicals and products that have been dumped in there that could cause
you to get sick. How do you handle the situation appropriately?
1.
2.
3.
4.
Waterloo Catholic District School Board 2011
9.2
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Scenario #5:
Jake is a co-op student at a bakery, happy about his 1st choice of placement and is in his
first week. Jake’s employer is training him on the duties of his job, but by Friday Jake
does not want to perform the task of ‘removing trays from the oven’. At 2:00pm the
employer says: “Well, if you don’t (do that task) then you mind as well go home.” So Jake
takes off his apron and leaves.
What is an issue with what Jake did?
What would you do in this situation?
Scenario #6:
Marlene is in her 2nd month of her placement at “Chef’s Restaurant” and doing well on the
job. She is great at cooking the dishes, picks up on new techniques quickly and is getting
better at customer service. Marlene is feeling comfortable working at the restaurant.
However, Marlene missed one day without explanation, and did not call her co-op teacher.
Marlene apologized to her employer and said “it won’t happen again”. A week later Marlene
calls in an absence for her Friday shift 30 min before she is supposed to start.
What did Marlene do wrong in this situation?
Waterloo Catholic District School Board 2011
9.3
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
The employer says: “You can make up your hours on Saturday”. Marlene agrees and the
extra paperwork is filled out and signed. On Friday, Marlene realizes she can’t make the
Saturday shift and sends a “Facebook message” to report her absence.
What do you think will be the result of Marlene’s actions? Explain.
Waterloo Catholic District School Board 2011
9.4
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Suggested Culminating Activities
Each situation and student is unique, so the teacher/supervisor will need to select
appropriate culminating activities (or activity) to complete the Co-op Course.
Suggested Culminating Activities:
1. Thank-You Letter to Supervisor/Employer
2. Career Portfolio
3. Exit Interview
4. Co-op Survival Kit
5. Updated Resume
6. PowerPoint Presentation (Co-op Experience and Skills Gained)
Waterloo Catholic District School Board 2011
10.1
Cooperative Education – Continuous Intake
Pre-Placement Resource Binder
Exit Interview Questions
*** Please type your answers on a separate sheet ***
1. Who were the people who influenced you at the placement and how did they do this?
2. What skills did you acquire at the placement?
3. How have your job skills improved?
4. Identify the learning that you experienced at the placement that could not have
happened at school.
5. Identify several (4-5) of your most valuable learning experiences at the placement.
6. Identify your greatest strength at the placement.
7. What skills and knowledge do you still need to work on in order to improve?
8. There’s no doubt that you learned a great deal about your field/trade while you were
at your placement. What have you discovered about yourself with respect to you
career planning that you were unaware of before the placement began?
9. What effect has the placement had on your future career plans?
10. If you had the chance to speak with the next student who will be going to your
placement, what advice might you pass on?
Waterloo Catholic District School Board 2011
10.2