1 Title of Document Author St. Edward’s University Month day, year Course 2 Title of Document The School of Management and Business and other SEU graduate programs have adopted American Psychological Association (APA) as its format for papers. The School of Management and Business Website has a template that can be used when the APA format is required for a paper. Access it at http://think.stedwards.edu/business/writingresources and download APA TEMPLATE, 6th edition as a template to the computer. Use the APA template for the document instead of the Normal template. Using APA Template When a New Document is opened, using the template the document automatically has 1” margins, is double-spaced, and has page numbers at the top right margin in the header. It has all the styles required by APA in the Style Guide. By clicking on different Styles, the writer can change the formatting of words or sentences. Normal automatically has a 0.5 inch paragraph indent, and Block Quote and Reference List are set up to automatically provide the proper formatting. Examples of properly formatted pages can be found at the end of this chapter. The paragraph mark (¶) must be activated from the Toolbar when a New Document is opened from the APA template. The Styles used for APA are accessed by clicking on the arrow on the Styles ribbon. ‘Style’ can also be added to the Quick Access Toolbar Style so that a window showing the Style in use is visible. Clicking on the arrow brings up a list of all possible APA styles. 3 “Normal” is double-spaced, and uses 12 point serif font, specifically Times New Roman. “Normal” is also indented 0.5 inch, so that when the Enter key is pressed, a new paragraph is created with a 0.5 inch indent. Title Page On the title page at the five ¶ marks that are centered and positioned in the upper half the page, enter the title of the document (usually no more than 12 words), the author’s name, St. Edward’s University, the date (e.g., September 5, 2009), and course information. These lines are identified as “title” in the Style window. Block Quote To type a block quote, select “Block Quote” from the Style pull-down menu. This will indent the left margin of each line 0.5 inch. If the quotation includes more than one paragraph, the second and following paragraphs must be indented an additional 0.5 inch. 4 When the pages of text are completed, move to the page headed References, which is the last page of the template and is permanently titled References. Start at the cursor on the line below “References,” which will automatically format the reference list correctly with the first line of a reference flush left and any following lines indented 0.5 inch from the left margin. Check that References is in the Style window. The Style window includes selections for “Abstract,” “Block Quote,” “Heading 1,” “Heading 2,” “Heading 3,” “Heading 4,” “Heading 5,” “Normal,” “References,” and “title” that follow APA requirements. Headings The introduction follows the title on page 2 or on page 3 if there is an abstract or executive summary. The introduction does not have a separate heading. Headings may be used to organize the document. There are five levels of headings in APA. Five levels of heading can be found in the Style window. If only one level of heading is needed to break a paper into subordinate categories, use “Heading 1,” which is centered, bold face, with every major word using uppercase and lowercase. This is an Example of Heading 1 If two levels of heading are necessary, use “Heading 1” and “Heading 2.” “Heading 2” is flush left, bold face, with every major word using uppercase and lowercase. This is an Example of Heading 1 This is an Example of Heading 2 If three levels of heading are needed, use “Heading 1,” “Heading 2,” and “Heading 3.” “Heading 3” is indented 0.5 inch, bold face, with the first word in upper and lower case, and all 5 other words in lower case. “Heading 3” ends with a period and two spaces, and the paragraph then begins on the same line. This is an Example of Heading 1 This is an Example of Heading 2 This is an example of heading 3. The paragraph begins here. If four levels are needed for a lengthy article or literature review, use “Heading 1,” “Heading 2,” “Heading 3,” and “Heading 4.” “Heading 4” is indented 0.5 inch, bold face, italicized, with the first word in upper and lower case, and all other words in lower case. “Heading 4”ends with a period and two spaces, and the paragraph then begins on the same line. This is an Example of Heading 1 This is an Example of Heading 2 This is an example of heading 3. The paragraph begins here. This is an example of heading 4. The paragraph begins here. If five levels of heading are required, “Heading 5,” is indented 0.5 inch, italicized, with the first letter of the first word in upper case and all others in lower case. “Heading 5” ends with a period and two spaces, and the paragraph then begins on the same line. This is an Example of Heading 1 This is an Example of Heading 2 This is an example of heading 3. The paragraph begins here. This is an example of heading 4. The paragraph begins here. This is an example of heading 5. The paragraph begins here. 6 Citation of Sources When using ideas of other people in a paper, the writer must credit the sources to avoid plagiarism. Sources must be identified in the text and, if retrievable, in alphabetical order under References. When there are two or more references with the same author and the same year, arrange them alphabetically by title and then use letters a, b, c, etc. after the date (e.g., 2009a). The following are examples of using quotations in text. Quotation Within a Sentence Wheatley (1994) notes that “our attention is shifting from the enticement of external rewards to the intrinsic motivators that spring from the work itself” (p. 12). She speaks of “more fluid, organic structures, even of boundaryless organizations” (Wheatley, 1994, p. 13) that are replacing organizations structured around a mechanistic model. Block Quotation for Quotation with 40 or More Words Wheatley (1994) applies the scientific idea of creating order from chaos to the structure of organizations: We also create order when we invite conflicts and contradictions to rise to the surface, when we search them out, highlight them, even allowing them to grow large and worrisome. We need to support people in the hunt for unsettling or disconfirming information, and provide them with the resources of time, colleagues, and opportunities for processing the information. We’ve seen the value of this process in quality programs and participative management. In such companies, workers are encouraged to look for fluctuations, and processes are in place to support discussions among many levels of the organization. Through constant exchanges, new information is spawned, and the organization grows in effectiveness. (p. 116) 7 Paraphrasing Paraphrasing must be a summary of someone else’s ideas in the writer’s own words. One technique for correct paraphrasing is to read the document and then write what is remembered without referring to the document. Using numbers or specific dates would indicate that a direct quotation is required. An example of a paraphrase would be: Instead of managing activities in silos, Wheatley (1994) suggests that we must manage organizations by seeing them as complex systems made of patterns of relationships. Tables and Figures Tables Tables can be used to present data efficiently. The layout of a table must make the data easy for the reader to understand. The title number and title of the table are placed above the table. Any notes necessary to explain abbreviations are placed below the table. Single-spacing or one-and-a-half spacing can be used for a table. Each table should be on a separate page after the reference list, and the margins must be at least 1 inch. Single spacing or one-and-a-half spacing can be used for tables. Although APA does not specify font size, the suggested font is 12-point Times New Roman. Figures Figures include graphs, charts, maps, drawings, and photographs. The elements of a figure must be large enough to be read easily. The figure number and title of the figure are placed above the figure. A caption describing the contents and defining abbreviations is placed below the figure. Single-spacing or one-and-a-half spacing can be used for a figure. Each figure should be on a separate page after the reference list, and the margins must be at least 1 inch. Although APA does not specify font size, the suggested font is 12-point Times New Roman. 8 Numbered Lists and Bulleted Lists Numbered lists and bulleted lists require that each item on the list is punctuated at the end by a comma, semicolon, or period, depending on the grammatical structure of the list. Numbers are followed by periods and are not in parentheses. Parallel structure should be used for items on lists. For examples, all items should be nouns or verbs or complete sentences; different grammatical forms should not be used within one list. Additional Information Additional information about APA formatting can be located at http://psychology.vanguard.edu/faculty/douglas-degelman/apa-style/ and at http://www.apastyle.org/ 9 Executive Summary and Abstract An executive summary or an abstract may be required for a paper; no paper should use both. Both follow the title page (or Table of Contents, if required). Executive Summary Instructions The executive summary serves as a concise and comprehensive summary of a document and provides a rationale for the purpose of the paper. The executive summary is usually several paragraphs long but is best kept to one to two pages. It should provide an overview of the entire paper, including the conclusion. The reader should have a good idea what the paper is about from reading this summary. For most business documents, the executive summary may be the most important element, because busy executives will read it and then decide if they want to review the entire document. Without an executive summary, they may not read the document at all or only read the less important parts. Thus, the executive summary may be the best chance to get the attention of the executives. The executive summary is like a one-minute elevator speech in that it conveys as much relevant information about the paper as concisely and completely as possible. An executive summary should be written after the paper is completed and considered a standalone document. Only the most significant information to support the conclusions should be included. It should be written in complete sentences, not bullets. Abstract Instructions If an Abstract is required, type Abstract as a title at the top of the page. Start the text on the next line (without a 0.5 inch indent) and ensure that Abstract shows in the Style window. This style automatically formats the first line of the abstract without a left margin indent. 10 The abstract is a one-paragraph, self-contained summary of the most important elements of the paper. It is concise and brief; it should not contain more than 250 words. Ideally, it should be between 150 and 250 words. A well-prepared abstract can be the most important paragraph in a paper, since it contains the purpose, the major findings, and the conclusion. It does not contain any information that does not appear in the text of the document, nor does it contain citations of sources. It also allows the reader to preview the contents of the document. Key words in the abstract are often used for electronic searches. 11 References Collins, J. (2001). Good to great [Kindle version]. New York: Harper Business Press. Corporate Social Responsibility Initiative. (2010). Harvard University John F. Kennedy School of Government. Retrieved from http://www.hks.harvard.edu/m-rcbg/CSRI/init _approach.html Cramer, J. (2006). Corporate social responsibility and globalization: An action plan for business. Sheffield, UK: Greenleaf Publishing. European Commission. (2010). Corporate social responsibility (CSR). Enterprise and industry. Retrieved from http://ec.europa.eu/enterprise/policies/sustainable-business/corporatesocial-responsibility/index_en.htm Ford, Inc. (2010). Ford sustainability report 2010/1: Performance summary. Retrieved from http://corporate.ford.com/microsites/sustainability-report-2010-11/overview-performance Holme, R., & Watts P. (2000). Making good business sense. World Business Council for Sustainable Development. Retrieved from http://www.inggroup.com.au/pdf/csr2000.pdf Katz, R. (2005, November). How P&G switched to the low-income consumer. Retrieved from http://www.nextbillion.net/node/1709/print Keys, T., Malnight, T., & van der Graaff. K. (2009, December). Making the most of corporate social responsibility. McKinsey Quarterly. Retrieved from http://www.mckinseyquarterly.com/Making_the_most_of_corporate_social_responsibilit y_2479 McComb, M. (2002, April 14). Profit to be found in companies that care. South China Morning Post. p. 5. 12 Nestlé Corporation. (2009). Nestlé creating shared value report. Retrieved from http://www2.nestle.com/Common/NestleDocuments/Documents/Reports/CSV%20report s/Global%20report%202009/Global_report_2009_GB.pdf PepsiCo. (2010). Performance with a purpose: Sustainability reporting. Retrieved from http://www.pepsico.com/Purpose/Sustainability-Reporting/GRI-Index.html P&G. (2011a). Now and for generations to come: 2010 Sustainability Report. Retrieved from http://www.pg.com/en_US/downloads/sustainability/reports/PG_2010_Sustainability_Re port.pdf P&G. (2011b). Our foundation. Retrieved from http://www.pg.com/en_US/company/purpose_people/pvp.shtml Unilever. (2010). Sustainable development report. Retrieved from http://www.unilever.com/sustainability/?WT.LHNAV=Sustainability United Nations Global Compact. (2010). A new era of sustainability: UN Global CompactAccenture CEO Study 2012. Retrieved from http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture_A_New_Era_of_S ustainability_CEO_Study.pdf