Business Process Management Deliverable #3 Team Name: Company: Name and contacts of the business referent: Organization and introduction to the project Include the following topics: - Discussion and identification about the general characteristics of the company (brief history, organizational structure and number of employees, products manufactured or marketed, sales, market position, key competitors). Use concrete examples and indicators of business performance. Identify the company’s main customers and suppliers. - Description of main company's business processes: use the Value Chain model to classify company’s processes. The discussion should clearly demonstrate that you have understood in depth the business. Also use measures of business process performance; - Discussion and overview about the specific process that the group has chosen to study, and in particular about the technology or system that the company uses to support that process. The business process and system that supports it must be well discussed and supported by evidence and concrete examples (software name, type, vendor and some screenshots).