CAYMANS ISLANDS GOVERNMENT JOB DESCRIPTION Job Title: Reports to: Grade: Mechanic I Auto Shop Supervisor M Job Holder: Ministry: Department: PLAHI Vehicle and Equipment Services 1. JOB PURPOSE. To handle complex mechanical maintenance and repair needs on Government fleet and efficiently complete these jobs at the best economic price. To ensure work is in accordance with the National Institute of Automotive Service Excellence (ASE) safety and repair standards, Occupational Safety and Health Administration (OSHA) and Chilton Labor Guide. 2. DIMENSIONS Provide maintenance and repair assistance to Government fleet which accounts for 1000 + units. Provide solutions to complex mechanical issues on a wide range of Government fleet, which include highly specialized vehicles such as emergency units, and heavy equipment such as loaders, excavators, graders, rollers and tire shredders. Contribute to an average of 3,300 maintenance and repair jobs per annum with focus on more complex jobs. Complete an average of 2-4 assignments per week – with more complex assignments being completed within an average of 3 weeks. Conduct routine checks on approximately 22 emergency Generators held at Hurricane shelters throughout the Island to ensure they are in good operating condition in the event of emergencies. 3. PRINCIPAL ACCOUNTABILITIES. Undertake complex maintenance and repair assignments on fleet. Repairs can involve light duty or involve highly specialized vehicles requiring solutions to dangerous and complex mechanical related problems. Complex mechanical procedures will include: 50% (1) engine overhauls; (2) analyzing, diagnosing and repairing computerized electrical power, body control systems and welding; (3) overhaul transmissions (manual/automatic) and gearboxes; Reference Number: LC/09 (4) steering and suspension diagnosis and repair. Supervise support staff in performing mechanical, electrical, bodywork, welding, repair related operations in a manner that ensures work is completed accurately and as quickly as possible. Operate and road test all types of vehicles and equipment within the fleet to ensure repairs were successful. Keep accurate, complete and timely records of maintenance and repair work performed within the section. Ensure work areas are kept neat and organized as necessary for efficient job performances. Recommend to senior management appropriate improvements to maintaining garage operating systems. Assist the Stores section in the procurement process by ensuring spare-parts are identified and requisitioned correctly and collected at the counter in an orderly and timely manner. Monitor and control the security, maintenance and proper use of materials, work shop tools and equipment. Identify and monitor the performance strengths, weaknesses and personal development needs of Mechanic II and Mechanic III role holders. Recommend training that may lead to improved performance and standards of repair capacity within the section. Any other duties required by the Auto Shop Supervisor or, higher management within the post-holder’s capabilities. 5% 5% 5% 5% 5% 5% 10% 5% 5% 4. ORGANIZATION CHART (Please see attached for larger Organization Chart). Chief Officer – Ministry – CW& I Director of Vehicle & Equipment Services Deputy Director of Vehicle & Equipment Services Manager of Fleet Maintenance Auto Shop Supervisor Mechanic I Mechanic II Reference Number: LC/09 Mechanic III 5. BACKGROUND INFORMATION The Department of Vehicles & Equipment Services (DVES) emanated from the former Central Funding Scheme (CFS) that was created in 1977 as an attempt to centralize the replacement and ownership of all fleet under one Department. The Department’s operations have since evolved into a centralized automotive business with a fleet management program in place that enables a wide range of services to be provided to Government at rates much cheaper than private commercial enterprises. The services available include: Provision of technical advice on vehicle related matters. Acquisition. Disposal. Preventative maintenance and repairs. Fuels and oils. Maintenance and use of generator, transport and repair capacity for emergencies. There are currently over 1000 units of vehicles and equipment assigned to Government agencies in Grand Cayman that use DVES services. The fleet consists of a diverse range of makes and models of motorcycles, sedans, SUVs, trucks, specialized units, ambulances and large expensive pieces of heavy equipment, some costing > $600K each. Government also has an additional 180 units assigned to the Sister Islands that DVES provides with fleet management services, upon request. The recent increase in hurricane activity has made government and the community as a whole, become more aware and appreciative of DVES fleet management program and its role during emergencies. Care is taken to deliver a high standard of priority fleet management services to emergency and specialized fleet which are instrumental with clean-up and recovery efforts and ensuring continuation of many of the essential and emergency services that Government must provide within the community during emergencies. An adequate ‘repair capacity’ is maintained to service essential and emergency fleet before, during and after an emergency. All generators at hurricane shelters within the various districts are checked bi-weekly during hurricane seasons to keep them operational. The refueling facility that DVES manages for Government’s fleet is kept fully stocked with fuels and oils and a skeleton crew of key support staff are on site while others are on stand-by to deal with emergency service calls. In the event of a potential storm strike, DVES provides technical advice and direction to the National Hazard Management Council (NHMC) and other customer agencies in relation to procedure on how, when and where to deploy, secure and safeguard their transport and equipment. After a storm, DVES assists the NHMC with selecting and coordinating the distribution of fleet which are deployed in strategic areas within various districts to assist with clean-up and recovery efforts. Reference Number: LC/09 The DVES is customer focused and dedicates the fleet management program to meeting the expectations and requirements of Government, the customer. The program is managed and operated by qualified ‘in-house’ expertise who ensures Government’s fleet is serviced safely and as quickly as possible and at the best price. The program is designed mainly to achieve maximum return on fleet investments before or, at the point of disposal and ensure transport and equipment are always available to Government while keeping associated costs approximately 30% lower than private commercial enterprises. 6. KNOWLEDGE, EXPERIENCE, SKILLS & COMPETENCIES REQUIRED. Relevant certification from the National Institute of Automotive Service Excellence. Clear and demonstrable expertise in two (2) or more of the technical/functional areas listed below plus at least three (3) years relevant experience. The ability to demonstrate the competencies listed below. OR Five (5) years practical experience in a related field and in a supervisory position. The ability to successfully demonstrate clear expertise in at least two of the technical/functional areas listed below. The ability to demonstrate the competencies listed below. Technical/Functional Auto/heavy equipment mechanical maintenance and repairs (diesel and gas engines). Electrical maintenance and repairs. Welding repairs (TIG, MIG, ARC, Oxy Acetylene). Body work (cars, buses, trucks and heavy equipment within the fleet). Possess a Group 4 License. The post-holder must have the ability to operate all types of vehicles and mobile heavy equipment within the fleet. Competencies Problem Solving: Business Acumen: Internal Relationships: Time Management: Supervision: Communication: Excellent at analysis, identifying hidden defects and using methods to solve difficult problems with effective solutions. Demonstrate an understanding how a business works. Relate well with people at all levels and approachable. Use time efficiently and effectively and remain focused to meet tight deadlines. Demonstrate an ability to supervise staff, delegating, monitoring and evaluating work. Ability to communicate clearly with others both verbally and in writing. 7. ASSIGNMENT AND PLANNING OF WORK The post-holder may receive complex assignments requiring general but not continuous direction from the Auto Shop Supervisor or, Manager of Fleet Maintenance while semi-complex assignments are performed independently. Reference Number: LC/09 Work is demand driven by ‘work orders’ generating assignments that must be completed within due process and pre-determined deadlines set by the Auto Shop Supervisor and/or the Manager of Fleet Maintenance. The post holder may delegate work as necessary to lower ranking mechanics to assist with meeting deadlines. 8. SUPERVISION OF OTHERS The role will supervise the Mechanic II and the Mechanic III roles. While this does not involve undertaking Performance Reviews, the monitoring of such a staff member will form the main basis for any decision made regarding performance. 9. OTHER WORKING RELATIONSHIPS The post-holder must liaise frequently with the Auto Shop Supervisor and Manager of Fleet Maintenance and other technical support staff. 10. DECISION MAKING AUTHORITY AND CONTROLS The post-holder can make technical and independent decisions that provide solutions to mechanical related problems. The post-holder will also monitor and supervise performances of junior support staff to ensure compliance but must inform the Auto Shop Supervisor and/or the Manager of Fleet Maintenance when deadlines/plans are subject to compromise or, change. Can recommend to senior management, changes to garage operating systems and support staff that may lead to improved performance and productivity in the section. Must ensure compliance with safety, professional and ethical working standards in accordance with OSHA, Departmental Policies, ASE, the Public Service Management Law (PSML) 2013 and the Code of Conduct. 11. PROBLEM/ KEY FEATURES Challenges maybe found in time management due to shifting priorities and the busy work environment. Additional pressures may be presented as absolute control and precision techniques are required during repair in order to minimize waste/duplication of work or downtime of fleet. This is particularly important where dealing with essential emergency units that must be repaired within strict deadlines – i.e. normal working hours. Operations are often difficult to perform efficiently and safely in the high risk and confined areas and require a high degree of physical fitness. 12. WORKING CONDITIONS: Reference Number: LC/09 Subjected to a very busy working environment with varied and extreme noises caused from vehicles, work-shop tools and mobile heavy equipment engines. Exposed to dust, heat and odors from garbage collection Units, gas and diesel fumes. DVES Working environment includes the18000 gallon capacity fuel facility and twenty one (21) garage work-stations. Dangerous and complex operations performed at the garage work-station with electricity, gasses and specialized tools within close proximity of all staff. Periodic flooding to compound road and parking areas. Road service calls required outside normal working hours – and maybe subject to various weather conditions, awkward working areas, and require complex and dangerous operations. Post-holder maybe required to travel overseas at short notice and therefore must be able to do so. AGREED BY: Jobholder: Date: Supervisor/ Manager: Date: Portfolio/ Department Head: Date: Reference Number: LC/09