Addendum 3 - UNM Hospitals

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ADDENDUM NUMBER THREE
THE UNIVERSITY OF NEW MEXICO HOSPITALS
Purchasing Department
933 Bradbury Dr. SE Ste 3165
Albuquerque, New Mexico 87106
Date: 3/3/15
Proposal Number: P317-15
Name of Procurement Specialist: Ed Ybarra
Due Date: 3/17/15 @ 2:00 pm MDT
Notice to all respondents:
Amend the Proposal: UNMH Cardiac Monitoring Acquisition Archiving & Alarm Monitoring
This addendum becomes part of the Proposal Documents and modifies, as noted below, the
original Bidding Documents.
Question 1: Clarification required for the Scope of Work listed under 1.1 on Page 3 of RFP
P317-15: Monitor counts in UNM Hospitals have been provided, what is the count required for
Requirement #1 vs Requirement #2 as stated in Scope of Work 1.1?
UNMH Response to Question 1 Requirement # 1: Disclosure that exceeds current 72 Hour
Full Disclosure is required on "91" Monitors selectable by UNM Hospitals and moved as
required. Requirement # 1 is only for Research purposes to improve/anticipate better outcomes to
our Cardiac Monitored Patients. Solution will require access to the GE Unity Network directly
and the ability to select from any Cardiac Monitors that reside on the GE Unity Network. This
also includes future Networks that UNM Hospitals may utilize, please provide other Vendors
Platforms your Company can interface with. This Requirement only includes UNM Hospitals
departments and not UNM Sandoval Regional Medical Center located in Rio Rancho, NM.
UNMH Response to Question 2 Requirement # 2: Alarm Tracking & Assessment includes all
current and future Cardiac & Fetal Monitors that reside on either the GE Unity Network and/or
the GE Centricity Network. This also includes future Networks that UNM Hospitals may utilize,
please provide other Vendors Platforms your Company can interface with. Our current and future
Patient Monitoring & Fetal Monitoring count will reach just over 700 Monitors. This
Requirement only includes UNM Hospitals departments and not UNM Sandoval Regional
Medical Center located in Rio Rancho, NM.
Question 2: In the Reason for Purchase section in section 1.1, page 3 of the RFP(P317-15), it
indicates the RFP is in response to The Joint Commissions adoption of NPSG.06.01.01 where it
requires critical access hospitals to make improvements to ensure that alarms on medical
equipment are heard and responded to on time. However, the issue of alarm management to
address this purpose is not reflected in the two requirements illustrated in Section 1.1 – Page 3
Scope of Work. Are there any technical requirements specific to alarm management?
UNMH Response to Question 2: The 2 requirements do address Alarm Management with our
current Patient Monitoring networks for area of assessment.
Question 3: Is UNMH looking for a solution that acts as a storage system or repository for
waveforms, vital signs and other clinical information with more than full 72hr full disclosure as
an adjunct to the current GE System, what is the storage capacity being sought? If not will GE
release waveform images and video files for access by all vendor systems and store these
waveform files for more than 72hrs for disclosure purposes
UNMH Response to Question 3: One of the requirements is intended to have additional
disclosure than current 72 Hour Disclosure, this is not to replace (rather enhance/Research) our
current GE 72 Hour Disclosure. Vendor's shall provide storage capacity options they can
currently provide. The scope within the RFP stated that Vendor will have to include technology
that allows for direct connectivity to existing GE Monitoring Networks.
Question 4: 1.1. Scope of Work. Are the following monitors part of this RFP or will they be
added at some later time? In addition, we have 31 Fetal Monitors all connecting to the GE
Centricity Network. We also have the capability of 24 GE Telemetry APEX Pro transmitters; we
are anticipating additional growth to our Telemetry count.
UNMH Response to Question 4: Vendor's shall provide solutions currently available to current
and future Products in use at UNM Hospitals.
Question 5: 3.3.1 Requirement 1. Vendor needs to provide connectivity direct to GE Unity
Network, we currently utilize auxiliary connection points on our Monitors to feed our Cerner
CareAware iBus network. Please confirm that UNMH prefers a direct integration from our
Alarm Management solution to GE. We can do this and will not require integration to Cerner’s
iBus
UNMH Response to Question 5: Vendor's solution requires direct Network access to current
and future, requires nuetral OEM dependency.
Question 6: 3.3.12 Installation and Implementation End user training determine by DAL and
CAL licenses purchased. What does DAL and CAL licenses refer to?
UNMH Response to Question 6: Item 3.3.12 is deleted in its entirety.
Question 7: 4.7 Security Plan. The successful Awardee may be required to complete the
UNMHs Information Security Plan Information. Is the Security Plan to be completed at the time
of RFP submission, or is this document for information and to be completed once the selection is
made
UNMH Response to Question 7: This document is to be completed once the selection is made.
Question 8: Period of Contract. Please confirm that submitted pricing will be valid for 3 years
from the award of the contract.
UNMH Response to Question 8: It is UNMH intent to enter into a 3 year contract.
Question 9: Please confirm that the alarm notification solution will be utilizing Smartphones
and if they will be provided by vendor or UNMH.
UNMH Response to Question 9: Vendor shall provide all available options.
Question 10: What is the preferred Smartphone manufacturer/OS?
UNMH Response to Question 10: Vendor shall provide all current offerings they can interface
to, also provide for UNM Hospitals for review in the appropriate "Options" section of RFP
Response.
Question 11: Will the Smartphones be shared by staff and if so how will this be
accomplished? What is the quantity if provided by our company?
UNMH Response to Question 11: UNM Hospitals will select "Best Practice" at a later date to be
determined. Please provide your preferred Tier level offerings (for quantity) in appropriate "Options"
section of RFP Response.
Question 12: Our company will conduct an onsite readiness assessment and we require the
square footage of hospital.
UNMH Response to Question 12: Unable to provide this information at this time. This
information may be provided and discussed with the selected vendor.
Question 13: What are the # of beds that will utilize the solution?
UNMH Response to question 13: 700+
Question 14:
What is the current process that you are using to conduct alarm
management: overhead paging, telemetry techs?
UNMH Response to Question 14: Dedicated Tech's/Nurses at Centrals, and 1 Centralized
Monitoring Room for 161 Monitors, 8 SAC Departments
Question 15: Who is your current middleware provider(s)?
UNMH Response to Question 15: Question cannot be addressed without additional detail.
Patient Monitoring Networks have been identified. Cerner is our EHR Provider and is running
iBus.
Question 16: What are the names of the units that you will be deploying the solution to?
UNMH Response to Question 16: Not required for purposes of Response. This information
may be provided and discussed with the selected vendor.
Question 17: Will the solution be deployed in phases, if so describe how and when you
anticipate rolling out the solution?
UNMH Response to Question 17: Not required for purposes of Response. This information
may be provided and discussed with the selected vendor.
Question 18: What are the # of end users to be trained for each unit? What percentage requires
training during nights or weekends?
UNMH Response to Question 18: UNM Hospitals will review "Best Practice" at later date
following selection of Vendor. Recommend Vendor to provide their different offerings in the
"Options" section of RFP Response. UNM Hospitals has 3 Adult ICU Departments (72 Beds), 1
Pediatric ICU, (16 Beds), 3 Newborn ICU Depts. (62 Beds, possible growth of 10), 14 Adult
SAC Departments (249 Beds, possible growth of 4), 3 Pediatric SAC Departments (77 Beds), 3
OR PACU Depts. (72 Beds), 1 Adult ED (71 Beds, 7 Trauma), Ped's ED (14 Beds), 2 GI
Procedure & Pre & Post Depts. (31 Beds), Radiology Interventional (7 Beds), Cardiac Cath Lab
(8 Beds), our In-Patient departments work a 7 to 7 shift x2 each 24 hour period.
Question 19: # of trainers to be trained? # of web console users to be trained? # of system
administrators to be trained? (Note: End user class sizes are 6/class and we conduct 7/day)
UNMH Response to Question 19: UNM Hospitals will review "Best Practice" at later date
following selection of Vendor. Recommend Vendor to provide their different offerings in the
"Options" section of RFP Response. UNM Hospitals has 3 Adult ICU Departments (72 Beds), 1
Pediatric ICU, (16 Beds), 3 Newborn ICU Depts. (62 Beds, possible growth of 10), 14 Adult
SAC Departments (249 Beds, possible growth of 4), 3 Pediatric SAC Departments (77 Beds), 3
OR PACU Depts. (72 Beds), 1 Adult ED (71 Beds, 7 Trauma), Ped's ED (14 Beds), 2 GI
Procedure & Pre & Post Depts. (31 Beds), Radiology Interventional (7 Beds), Cardiac Cath Lab
(8 Beds), our In-Patient departments work a 7 to 7 shift x2 each 24 hour period.
Question 20: What mechanism will UNMH use to assign nurses to specific beds and how will
these assignments be updated from shift to shift and over time? Our company can provide this as
part of our solution.
UNMH Response to Question 20: UNM Hospitals utilize BedTracker. For Alarm Tracking on
Cardiac, Telemetry, Fetal Patient Monitoring, the "intent" for this product/requirement is to
evaluate and assess this area of (Alarm) coverage only, not all Clinical alarms.
Question 21: 3.2.21 What does AV refer to in this question: Provide information on how the
system is patched, updated and does it support AV?
UNMH Response to Question 21: Section 3.2.21 is deleted in its entirety.
Question 22: Does UNMH require redundancy in for this solution?
UNMH Response to Question 22:
information/detail regarding question.
Unable to provide a response without additional
Question 27: Is UNMH looking for a solution for full disclosure of alarm management
information (e.g.: number of alarm occurrences, duration of alarm, timestamps, etc.)?
UNMH Response to Question 27:
Monitoring Networks.
Yes, for current and future Cardiac & Fetal Patient
Question 28: According to Section 1.1 of the RFP(P317-15), UNMH has a total of 852 Patient
Monitors: 70 off network, 31 fetal monitors, and 24 Telemetry packs. How many GE Gateways
are being used with the UNMH facility including all standalone GE networks?
UNMH Response to Question 28: Two, UNM Hospital currently has the GE Unity Network
(Cardiac) and the GE Centricity (Fetal) Networks in place
Acknowledge receipt of this Addendum in the space provided in Exhibit B. Failure to do so may
subject Offeror to disqualification.
All other provisions of the Proposal Documents shall remain unchanged. This addendum is
hereby made a part of the Proposal Documents to the same extent as those provisions contained
in the original documents and all itemized listing thereof.
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