frequently asked questions for returning part

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FREQUENTLY ASKED QUESTIONS FOR RETURNING PART-TIME STUDENTS

Q1: I PASSED ALL MY EXAMS IN SEMESTER 1 AND 2. WHAT IS THE NEXT STEP?

The Institute is piloting online registration and payment of fees for part-time students. By registering online you will not be required to attend any registration session, simply go to classes on the night/day your classes begin week commencing

24 th September. If you do not register online you cannot attend classes and your computer account will be disabled.

I NSTRUCTIONS FOR O NLINE R EGISTRATION

Go to https://ssb.ancheim.ie/itb/app/twbkwbis.P_WWWLogin

to complete Online

Registration.

Your User ID number is your student number and your PIN is the pin you set previously and used to access your exam results.

If you need to reset your PIN, please contact the Student Information Desk on 01

8851592 between 9.15am and 5pm, Monday to Friday or by email sid@itb.ie

.

Once you have successfully logged in click on the link Student Services & Financial

Aid, follow the link to online registration. Please read the instructions on screen to complete registration. Please note you must click on “Confirm Registration” and agree to the terms and conditions in order to complete online registration.

O NLINE PAYMENT OF FEES

Full payment of fees must be made before the first night of classes unless you are

Springboard funded. If you were not Springboard funded in 2011/12 you will not be eligible for funding for 2012/13 and you must therefore pay your fees in full.

Payment can be made in the following ways

(i) Full payment can be made when completing online registration by clicking the pay now option. If your course fees are over €1,500 you will only be able to pay by VISA or MasterCard due to Laser card limits.

(ii) If you wish to pay in weekly instalments from August to Friday 21 st September you can select the pay later button at time of online registration and go to

Student Account to spread your payments over a few weeks. This Student

Account page will give you the option to select the amount you wish to pay per instalment by VISA, MasterCard or Laser where the amount is less than €1,500.

(Return to homepage, enter secure area, log in, go to Student Services and

Financial Aid and click on Student Account.)

(iii) If your employer is paying your fees you must email Maria.Howard@itb.ie

stating your course code, student name and number, company name, contact name of person in company and address in order for ITB to issue an invoice.

(iv) Alternatively you may pay using the enclosed bank giro at your local bank.

Registration must be complete by Friday 21 st September and payment must be made in full before the first night of classes. Failure to do so will result in the disabling of your computer account.

Q2: I DID NOT PASS MY SEMESTER 1 AND SEMESTER 2 EXAMS. WHAT IS THE NEXT STEP?

Exam results following the Autumn repeats will be available around the 20 th September

2012.

If you have successfully completed all your modules in Autumn you will be able to register online by following the instructions in Q1 above on Monday 1 st October.

You should attend classes during this time. Details on class commencement and timetable are answered below.

Q3: I DID NOT PASS MY AUTUMN EXAMS. WHAT IS THE NEXT STEP?

Students who are not successful in Autumn examinations have the following options: a.) You may apply to progress into the next year of the course carrying the module(s) which are incomplete if you meet certain criteria -

The criteria will vary depending on the part-time course and number of credits you took last academic year. Generally you will not be permitted to progress carrying more than 10 credits or where your GPA is less than 1.66.

In order to progress carrying modules part-time students must complete the Application to

Progress form 4FAD11 in Appendix 1 below. b.) You do not meet the criteria for progressing and you need to repeat and attend

You must complete form 4FSS02 listing the modules you wish to repeat and attend.

An Information Session will be held by Course Coordinators for part-time students applying to progress or repeat and attend on Tuesday 2 nd October at 6pm. Please check the website http://www.itb.ie/CurrentStudents/exams.html

for details of the location.

Forms 4FAD11 and 4FSS02 must be signed by your course co-ordinator and then forwarded to the Admissions Office in Block A room A60.

On receipt of an approved form, the Admissions Office will issue you with details for registration and payment of fees. Please be aware that you will be liable for fees in respect of the module(s) you progress carrying or repeating and attending.

You may attend class during this period once you have submitted the form and are awaiting a decision.

Q4: WHEN DO CLASSES RESUME

Classes resume the week of the 24 th September. Please refer to www.itb.ie

for your specific course and the night your classes run.

You may only attend classes on the first night if you have completed online registration and paid your fees or you are applying to progress carrying a module or you are applying to repeat and attend.

If you have not registered and have not paid your fees, your computer access will be blocked after 1 st October.

Classes for BN908 Year 2 students will commence on Tuesday 25 th September and

BN908 Year 3 students on Wednesday 26 th September. You should go to the foyer of Block A at 9.30am on the day your course commences to meet your course coordinator and receive a timetable.

Classes for BN509 returning students will commence at 9.30am on Saturday 29 th

September on campus.

Classes for BN518 returning students will commence online on Wednesday 26 th

September.

Q5: WHERE WILL I GET MY TIMETABLE

Your timetable will be available from the Welcome Desk in Block C from 6pm on the night your course resumes.

Q6: WILL I GET A NEW ID CARD

ID cards issued last September were for the duration of the course and new cards will not be issued. If you need a replacement ID card it will cost €10 and you can request it in room A57 during the first week of classes.

Q7: I NEED A LETTER CONFIRMING MY REGISTRATION

You will only be issued with a letter confirming your registration when you have completed online registration.

You can request a letter from SID (Student Information Desk) in the Library.

Q8: CAN I GET A RECEIPT FOR FEES PAID? AM I ENTITLED TO TAX RELIEF?

If you pay online you will receive an email acknowledging your online payment. An official receipt will also be automatically posted to your home address by our Fees and Grants Office. You do not need to request one.

If you are paying your own fees you may be entitled to tax relief at the standard rate on tuition fees paid on courses leading to a third level qualification. Courses must be a minimum of 2 years duration.

You need to send a copy of the receipt for fees to your local revenue district along with your P60. A list of approved colleges/courses can be accessed on the revenue commissioner’s website www.revenue.ie

See list of local revenue offices http://www.revenue.ie/en/contact/index.html

Q9: CAR PARKING ON CAMPUS

Please note there is pay and display parking on campus between certain hours.

Clamping is in operation where cars are not parked in designated car parking spaces or do not display a paid parking ticket during the required times. Further information on parking can be found on http://www.itb.ie/Location/parking.html

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