Arbonne Workshop Script Check List ASVP 30 Days to Healthy Living Pack ASVP Anti-Aging Face Pack Your 3-5 faves: Cellular Renewal, CC Cream, Makeup Primer, etc. Aromassentials Awaken Sea Salt Scrub and Detox Lotion (to put by the sink) Gifts (Tea, Bath Salts, Lip Saver, Fizz–wrap a single one w/ribbon for each) Envelopes, dice or Arbonne bucks for booking game Chocolates, cards or tickets for question game Dixie cups for sampling Wellness/Client Profile sheet with Compensation Plan on back Opportunity Packets Order forms Most Popular/ASVP Packages Sheet Host Flyer Pens, Catalogs, Open Dates, Calculator Cracker and baby oil (optional) Before Party Greet each guest make them feel comfortable, get them a drink, take coat, introduce them to people, ask them questions Sample protein, fizz or tea Set-up your product table, close sheets Set up check out station (order forms, pen, calculator, curiosity packets, open dates, catalog) Awaken Sink Scrub and Lotion Make sure sink is clean and clean towels are nearby (from hostess) Connect with each guest at the sink, don’t talk about Arbonne at this time; Have your five questions to ask them Give each guest a wellness/client profile sheet and pen to fill out after scrub Presentation Thank so much -----------for opening your home. I’m going to tell you a bit about myself and how I got started with Arbonne, a bit about the company what makes it different. Then we’ll try these products and wrap up with the ways to get involved and get a deal. Please ask questions! It’s more fun if it’s interactive. QUESTION GAME – 1 chip/ticket/chocolate for product questions, 2 for business questions… whoever has the most at the end will win a prize. Share your story: o What you did prior to Arbonne o How you were introduced and what made you decide to join Your vision If anything I do tonight intrigues you let me know. 1 Finish Up Hand out catalogs, order forms and package deals. POINT OUT THE ASVP PACKAGES AGAIN and how they are the best deal. “Now I am going to be helping each of you individually in the next room because we all have different needs, budgets and questions.” Is there someone that needs to get going first, maybe you have a babysitter or are on a tight schedule? So I will help you first so that you can get going. Leave room for a minute (go to the bathroom) and come back and ask who is ready. At the checkout. Go over client card, take order, upsell to packages or at a minimum $150 PC order. Pencil in a date for a show if they played booking game. TIP: If they didn’t, ask again if they would be willing to host and get a $50 product of their choice at their show with three people in attendance. Schedule: I am booking out for the next 10 days to 2 weeks, typically I find when people book earlier their guests usually know what they are doing. I find that my hosts have much more success with a sooner booking. Ask EACH person: _______ have you ever given any thought to having a business like this, I think you would be great? You were so (insert genuine compliment). Overcome objections using the feel, felt found technique Example (If they say they don’t have any time) “I totally understand how you feel. I felt that way too when I was first asked. I was working more than full time and I had a new baby. What I found though is that I was able to work Arbonne into the nooks and crannies of my day. Busy people are so good at this business too! I think it is worth a few minutes of your time to learn more. “If I sent you a call to learn more, would you listen to it?”. If yes, when would you listen? Then schedule coffee or a three way call for 24 hours after they say they will listen (read Go Pro for more skill at this). Talk to hostess about becoming a consultant and that she has a built in network and can earn income from show. Use same verbiage as above. Get hostess order and set up coffee appointment with her. TIPS: Have Fun!! Be Yourself!! Keep the presentation part to 45 minutes tops. DO NOT BRING SAMPLES WITH YOU!! Have an extra RE9 set or two to give out for anyone on the fence. Always have a next appointment with someone, don’t leave a business ask open-ended. Follow up with everyone who said no or didn’t order the next day. 8 Arbonne Background Arbonne is a 35 year old health and wellness company Botanically based: We use plant based ingredients in our formulations. Our philosophy is “Pure, Safe, and Beneficial” since 1980! Swiss heritage: Adhere to European standards Dermatologist, Pediatrician, and Ophthalmologist tested Hypoallergenic No parabens No chemical dyes or chemical fragrances No Mineral Oil (by-product of crude/petroleum oil) TIP: Show the cracker /baby oil trick here Vegan Certified - Which means there are no antibiotics, growth hormones, pesticides from the animals or animal by-products No gluten, dairy, soy, GMO’s, artificial additives, flavors, sugars, or colors Products - Essentials Protein 20 Grams of vegan protein (cranberries, yellow peas, brown rice) No whey, soy or gluten Use as a meal replacement shake by pairing with fiber, a healthy fat, low glycemic carb, and some greens or as a recovery shake post workout Daily Fiber Boost Fiber helps you feel full longer, lowers cholesterol, helps process sugar. Odorless and tasteless. I put it in my shake every day 12 grams per serving Energy Fizz Sticks Replacement for coffee, soda, or sports drinks Gives you calm energy and helps to curb your appetite. Boosts metabolism LOTS of B vitamins and antioxidants to boost energy & for mental clarity Body Cleanse: Gentle, and packed with over 30 high-quality, super ingredients from the sea to cleanse your blood, liver, kidneys, and colon NOT a starvation cleanse Helps make our body more alkaline (defense against disease) Digestion Plus – Probiotic, Prebiotic & Digestion Enzyme Refrigerated probiotics and yogurts will NOT survive your stomach acid The type of Probiotic in our Digestive Plus (Bacillus Coagulens) will make sure it gets to your gut where it can do the work it needs to! The Prebiotic strengthens probiotic to make it through to stomach, 11 Digestive Enzymes break down food 2 Booking Game Example Deal or No Deal Ok before we get to passing out catalogs to let you guys shop I have one game to play with you guys. It’s called Deal or no Deal. Have you heard of it? Well tonight I'm Howie but with long hair! (this always gets them laughing) And instead of briefcases with money, you have envelopes with money. The best deal we can give anyone is by getting a few friends together for a fun afternoon or evening of pampering and sampling the products. TIP: When launching someone new say, “We don’t expect friends and family to keep _______________ in business by buying hundred of dollars of product each month, you can if you want, but the best way you can help her is by hosting an event and allowing her to meet some new people she may not already know. The typical show is 3-7 people, so it doesn’t take an army. If you have a friend, a family member, and a neighbor... you’ve got a show! DEAL is... “Yes I want to get a few friends together and you get to open up your envelope and find out what’s inside”. NO DEAL is... “No thanks, no explanation, just hand your envelope back... but you don’t get to peek at what you’re missing out on”. What is inside is either $5-$20 of Arbonne bucks that you get to take off on your order TONIGHT (or you can do a choice of three popular products) So now that you have explained it the first person you ask should be the one who was really involved, asking a lot of questions and showing interest. You say, "OK Mary I know you really loved the nutrition how fun would it be to get 3 friends together and all do the program together. Or Suzy I know you were really interested in the RE9 set how fun would it be to do mini facials with your friends. Let’s start with you...Deal or no Deal? Then you have them open the envelope in front of everyone and say how much did you get. Most people when they see excitement it starts a chain reaction and they all want to open the envelope. Then after it’s all done I say, "how exciting you all get money off your orders tonight (or a big gift). And when you are doing your order be thinking of a date that will work for you in the next couple of weeks and we will pencil your date in at the checkout station." NOTE: They need to "pencil in" a date that night. No checking with friends. If they say that, respond with, "I totally understand. But what I find is that it’s kind of like when you plan a wedding. You want everyone to come but in reality you know not everyone is going to make it and if you ask each person individually what date works best for them they all will have a different date. So let’s find a date in the next 2 weeks that works for you and I and you will invite everyone and whoever comes! 7 Detox Tea Seven herbs that any naturopath would agree support kidneys and liver health - the two main organs involved in detox. It can also help prevent water retention Caffeine free, soothing and relaxing AND tastes good KILLER DEAL on these products with the ASVP Package (46-51%off) OTHER ESSENTIALS PRODUCTS ThermoBooster Helps support Thermogenesis which is the production of body heat. The key ingredients are a green coffee bean extract and Green Tea. Helps promote lean muscle mass. Full Control Dietary Supplement Full Control contains the soluble fiber glucomannan which expands when mixed with water to help you feel full Other health benefits: helps support blood sugar & cholesterol levels & supports healthy bones Greens Balance We all need to have our veggies! One scoop is a full serving This product can be added once daily to your protein shake, to water or your fizzing beverage stick. 30 Days to Healthy Living & Beyond Program We have an incredible 30 Day Healthy Living Program , or you can use our products to support a healthy lifestyle! If you decide to do a full Healthy Living Program – you will receive resources including a full description of the program, a cheat sheet, recipes, shopping lists, access to an online support group, a personal coach, and support products for optimal results! GIVE YOUR OWN TESTIMONIAL! The Full Healthy Living Program will help you to eliminate: o Unwanted pounds o Foggy thinking, poor memory, bouts of depression or mood swings o Dry wrinkled skin, dark circles under your eyes, and acne o Digestive system irregularities, fatigue, aches & pains or stiffness o Sugar or salt cravings o We follow an easy on-the-go program to cleanse from the inside-out. 3 What I love most about Arbonne is how simple it is. There are only 4 levels and you get to decide which one is the right fit for what you are looking for in your life. I am a very visual person so if you flip over your Wellness/Client Profile you’ll find our compensation summary so you can really see what you can expect to earn. Like I said before, I teach and train people who want to make a couple hundred dollars a month and people who want to make several thousand dollars a month. This business can be supplemental income or a replacement income. Discuss the Compensation plan As a brand new consultant just getting started, you can expect to earn between $50-$900 a month depending on how quick you get launched Most people are going to promote to district manager within their 1st-3rd month in the business and at this level your pay basically doubles and you start earning off your personal purchases. So a DM can expect $300$1500 a month depending on how many bonuses they choose to take advantage of. For most people if they opened their bank account at the end of the month and saw an extra $1000 in there... that would make a big difference and that's really not hard to do with this business. Area Manager we call the comma level because you're going to see a comma in your paycheck. Area Managers can expect $1200$4500/month. RVPs earn $5-$12k per month plus the Mercedes Benz stipend. And NVPs are averaging about $22k/month. Pretty life changing!!! We have doctors, teachers, lawyers, stay-at-home moms, men, personal trainers, CPA's, and people of all ages doing this business and being successful and I always say "If I can do this business, anyone can do it." So if anytime tonight you thought maybe I can do this business or you felt that little tug... let me know and I can send you home with some more information so you can decide if it's a fit for you. Does anyone have any questions now before we move on to one last game?? TIP: Always play a Booking Game. Always. It is the lifeline of your business! Deal or No Deal, Dice or the Envelope Game. Follow what your upline does, but here is an example: 6 RE9 Advanced Skincare We’ve talked inner health, now let’s discuss your OUTER BEAUTY! The skin you have before you’re 30 is the skin you were born with. The skin you have after you’re 30 is the skin you deserve. The products are concentrated and will last approximately 4-5 months 24 hour results All products in the SET are designed to work TOGETHER Dr Peter says: “Re9 stands for REBUILD, REPAIR AND REJUVINATE. We use Vitamin and Plant Acid Therapy that commands the skin to behave the way it did when we were young, and helps restore the CELL MEMORY as we age. RE9 competes with products that are sold at a medical level. However, our advanced delivery systems stimulate the cells to the degree needed by each cell so that cells don’t become overstimulated. Formulas that rely on strong chemical ingredients can’t differentiate between healthy and sluggish cells and stimulate all cells equally. Healthy cells that are overstimulated can burn out accelerating aging. With RE9, the benefits are long term not temporary. In fact, long term your results increase. When Re9 is combined with other Arbonne products, your results are exponential because all of our products are designed to work together synergistically.” Pick an ‘Arbonne Hand’. Easy to use - a pea size or 1 pump is all you need Just takes a couple of minutes Smoothing Facial Cleanser Cleans/hydrates w/o stripping your skin, not good to feel “squeaky clean.” Even removes water proof mascara Regenerating Toner REFINE PORES & FINE-LINES and to bring the skin back to the proper pH, restore acid mantle (so it’s not too oily or too dry!) SUPER Antioxidant rich, NO alcohol or acetone Corrective Eye Crème (apply on one eye, tell guests to use the ring finger) Moisturizes, reduces appearance of dark circles, reduces puffiness Protects and repairs delicate tissue around the eyes Intensive Renewal Serum- Liquid Gold of the Line! Increases cell turnover rate (this gives you that “Arbonne Glow”) Powerful blend of collagen supporting ingredients that helps to diminish lines wrinkles and acne scars Goes 4 layers deep. Helps bring up gunk-has a tiny bit of salicylic acid Restorative Day Crème This is your skins protector for the day. Contains an SPF of 20. We have two options, extra moisture and regular Supports collagen, hydrates, & nourishes Night Crème Nourishes, strengthens, firms and encourages cell recovery while you sleep. The Corrector! Repairs damage done to our skin throughout the day. Like a magic eraser for all skin issues (acne, dark spots, wrinkles), 4 Genius Arbonne is first to introduce a plant-based, NON-CHEMICAL retinoid. A SAFE, plant based retinoid product that will save a trip to the dermatologist. Comparable to a chemical peel, microdermabrasion or Retin-A type product without the harshness on your skin or the down time. For men and women ages 12 and older. KILLER deal on Genius + Re9 line (46%-51% off!!) Arbonne Special Value Pack! Your Top Favorite Products Show top favorite products and ONLY pick 3!! DON’T OVER-KILL. Ways to Win and Get the Best Deal with Arbonne 1. PREFERRED CLIENT. $20 to become a PC. Get 20-50% off all your product purchases all year! $20 sign-up waived at $250 or more! At $150 pick a free gift up to $50! ASVP Packages are the BEST DEAL!! Anti-Aging with Genius or Healthy Living Package at 46% OFF (Plus a free $50 Gift!) 2. SAVE or you can EARN by becoming a CONSULTANT. Arbonne can be extra spending money or it can: replace a 6-figure income, it could be a car payment or mortgage payment, kids sports or private school, supplementing retirement, a free vacation, getting out of debt, going through college without graduating in debt, getting out of a job you dislike, maybe you need some tax write-offs, or for some it's the personal growth or being recognized in a way they've never been recognized before. TIP: Know your crowd and pick a few that relate to them ... don’t talk about college debt if you are talking to a bunch of retirees. Tell YOUR Personal story here and address common hesitations... such as time, money, not a salesman, don’t know enough people, shy, didn’t like talking in front of people. What you knew or thought you knew and what you didn't, but how simple you found Arbonne to be when you understood the process of building an Arbonne business. Example: “I didn't know the first thing about skincare and had horrible skin when I started this business, I knew a lot about fitness but not a whole about nutrition, I never wore make-up, had never built a business, knew nothing of network marketing, my big fear was I didn't want to be a "pushy salesman", and I was really in my clam shell with my core group of family and friends and I thought, "Do I really know enough people to be successful? What happens when I run out of family and friends?".... What I will say to that is: You do not have to know it all to be successful. You have a coach and an upline, we have a system for success and as long as you are coachable and follow that system you will be successful. You get to earn as you learn in this business. And this business is so much more about building relationships, empowering and educating other people then it is about being a “salesman”. When I think of everyone who is on my team right now, I knew 1 person prior to Arbonne... everyone else I have met through this journey. So it's not about who you know today... we link arms with you to help you build your network and team!” 5