Suite 17, Danzig House 8-12 Torphichen Street Edinburgh, EH3 8JQ 0131 229 5465 info@hdscotland.org.uk www.hdscotland.org.uk ACADEMIC COURSES ADMINISTRATOR APPLICATION PACK Improving the mental health and emotional wellbeing of individuals, families and communities Human Development Scotland is a Scottish Charitable Incorporated Organisation Charity No: SC043664 | VAT No: 162 8100 33 | Registered Office: Suite 17, Danzig House, 8-12 Torphichen Street, Edinburgh EH3 8JQ Academic Courses Administrator Home-based with some travel in Central Belt 18 hours per week Two year fixed term in the first instance £24,000 pro rata Human Development Scotland (HDS) delivers academic and professional training in psychoanalytic/psychodynamic psychotherapy and counselling. We seek an experienced academic administrator to work with our tutors and students. This key role in our small and friendly organisation is responsible for the smooth running of courses including liaising with partner universities and institutions. You will use your experience of higher education administration to provide an efficient, timely, effective and accurate service. Working closely with the HDS General Manager and programme organising tutors you will manage all aspects of course administration. You will act as a first point of contact, liaise with partners on quality assurance and validation, and provide comprehensive support to tutors and students at all stages of the academic cycle. Human Development Scotland (HDS) is a Scottish charity providing a range of training, professional education and short courses and offers a counselling and psychotherapy service. This is an ideal opportunity for someone with an interest in emotional wellbeing to gain experience of working in the 3rd sector. For a job description, person specification and application form, visit our website at www.hdscotland.org.uk and follow the links from the home page. For an informal discussion about the role please contact HDS Chief Executive Hilary Robertson on 0131 229 5465 or email h.robertson@hdscotland.org.uk Applications must be submitted by email. Closing date: Friday July 31, 2015 at 12 noon. Interviews will take place in Edinburgh in August. Human Development Scotland is Scottish Charitable Incorporated Organisation Charity no: SC043664 Job description and person specification Job Title: Academic Courses Administrator Location: Home based with some travel within the Central Belt Hours: 18 hours Salary: £24,000 pro rata Overall Purpose To hold primary responsibility for the efficient, timely, effective and accurate academic administration of three Human Development Scotland’s postgraduate academic and professional training programmes: Professional Doctorate in Child Psychoanalytic Psychotherapy MSc in Psychoanalytic Observation and Reflective Practice: Therapeutic Work with Children and Young People Course Diploma in Human Relations and Counselling Working closely with the HDS General Manager and programme organising tutors, you will manage all aspects of course administration. You will act as a first point of contact, liaise with partners on quality assurance and validation, and provide comprehensive support at all stages of the academic cycle. Reporting to the HDS General Manager, you will work closely with organising tutors and staff teams to ensure the smooth running of the programmes. Specifically the post holder will: Operational activities Pro-actively manage academic administrative processes during the academic cycle including: Liaison with, and support for, students Administrative support to organising tutors and staff teams Liaison with academic partners Student registration and support Management of coursework submission and assessment procedures Attendance monitoring Organising course-related meetings and events Timetabling Maintaining and updating student records Management of online platforms and information systems Maintaining and updating course-related literature e.g. student handbooks, student progression materials and programme prospectuses Liaison with other relevant Human Development Scotland courses and activities To carry out such other work as required by the organising tutors or HDS General Manager. Quality Assurance Activities Student/staff feedback systems: collation of data and assistance with preparing reports Assistance with compilation and quality assurance of documentation for accreditation and reviews; (re)validations and responses; and annual programme monitoring Provision of information for course management and reporting. Committee Activities Support course training committees by arranging meetings, circulating papers and minutes, liaising with the committee chairs and members Customer Care Act as a point of contact, information and assistance for students, staff and general enquiries. Other Duties To become fully conversant with data protection requirements, copyright and other relevant policies. To carry out any other specified duties related to the courses as directed by the organising tutors or General Manager. To provide general cross-organisational support as required (eg holiday cover, sickness cover, peak periods). Hours: HDS offers flexible working. The pattern of hours will be agreed at the time of appointment. At busy times of the year, working patterns may change to accommodate peaks in course activity and additional hours may be required to accommodate the needs of individual programmes and of this small organisation. Occasional evening and/or weekend working may be required. Changes to normal working hours will be agreed in advance with the post holder. Time off in lieu will be granted. Travel: HDS courses are currently delivered in Glasgow, Edinburgh and Cupar. The postholder will be required to meet course organising tutors, usually in Glasgow or Edinburgh. The frequency of face to face meetings will be agreed between course tutors and the postholder but is expected to be at least once per term. The postholder will also attend HDS staff meetings, either in person or by video-link/Skype. Occasional travel to Cupar may be required. Person Specification: Essential Desirable Education Education Educated to degree level Good numeracy and English A relevant postgraduate qualification Knowledge & experience Knowledge & experience Experience of working in higher education and experience/familiarity with academic timetabling, student progression, and quality assurance processes Experience of working in a customer contact environment Experience of introducing and maintaining appropriate administrative systems & processes Knowledge of the NHS and/or social care; knowledge of children’s services Experience of working remotely as part of a virtual team Knowledge/experience of therapeutic training Skills Skills Good written and oral communication skills; good interpersonal skills Accurate typing (40 wpm min) Budgeting & budget monitoring Computer literate (Microsoft Office Word, Excel, knowledge of database packages) Knowledge of online platforms such as Moodle Event organising learning Speed and accuracy under pressure Abilities To learn quickly & adapt to change To work on own initiative, balancing competing demands and anticipating the needs of courses and tutors To maintain a high standard of accuracy under pressure To work as part of a virtual team Abilities Personal To work flexibly, in line with the job description, undertaking new tasks at quiet periods, and helping out with work from other areas of the organisation. To be comfortable with change and able to cope with job variations. To be committed to personal professional development. Personal ABOUT HUMAN DEVELOPMENT SCOTLAND Human Development Scotland (HDS) is a charitable organisation working to improve the mental health and emotional wellbeing of individuals, families and communities in Scotland, regardless of context and means, and to increase the effectiveness of organisations. We deliver academic and non-academic training courses for professionals working in the public, private and voluntary sectors so that they will be better able to: Work as appropriately accredited practitioners in psychological therapies, counselling, coaching and related fields in ways which respect individual needs and values Understand the importance of personal and professional relationships and their impact on people’s mental health and emotional wellbeing Work effectively demonstrating compassion, continuity, clear communication and shared decision-making, in order to relieve distress and suffering Increase the resilience and capabilities of the individuals, groups and communities they work with For professionals caring for people in, or at risk of, mental or emotional distress or suffering, and those working with potentially vulnerable individuals, HDS offers a range of continuing professional development (CPD) and learning opportunities, for example conferences and seminars, coaching, short courses and team/leadership development. Human Development Scotland also delivers a range of accessible and affordable therapeutic services including counselling and psychotherapy directly to individuals and families in need. The Office of the Scottish Charity Regulator (OSCR) awarded HDS the status of a Scottish Charitable Incorporated Organisation in December 2012 after it was formed to carry on the work of the Scottish Institute of Human Relations (SIHR). The expertise built up in the SIHR is now concentrated in Human Development Scotland. Dr John (Jock) Sutherland and a number of other psychoanalysts, psychiatrists, social workers, psychologists and educationalists founded The Scottish Institute of Human Relations (SIHR) in 1971 as an educational trust with the aim of developing the application of psychodynamic thought in Scotland. Over the years, the Institute’s members developed a range of interests reflecting their breadth of knowledge and experience. The first training at SIHR was in analytic groups. Subsequent courses allowed a wide range of individuals to learn about themselves in a group context and apply their learning to their work settings. SIHR’s first psychoanalytic psychotherapy training, established in 1973, was the first formally recognised training of its kind in the UK outside London. Training at HDS now encompasses academic courses in psychotherapy and counselling for adults, children, adolescents and families at Diploma, Masters and Doctoral levels and a range of short courses for professionals working in the NHS, social care, education and faith groups. Alongside these experiential programmes, we offer organisational consultancy, applying a psychodynamic understanding of organisations to a wide variety of settings, and a range of psychotherapy and counselling services to individual clients. Across the caring professions, awareness has increased of the need for good quality supervision to help workers develop their skills and competency and we have substantial experience of supervisory relationships and currently offer supervision services to a number of individual and organisational clients. Over the years, hundreds of professionals passed through the Institute’s doors and have used the experience gained here for reflecting on their work, themselves and others. Some students have gone on to senior positions in their own fields, many have become members of HDS, sharing their experience with colleagues and so adding to the body of knowledge within the organisation. Conferences, seminars, published books and papers have all added to learning and research. Human Development Scotland is a membership organisation governed by a Board of Trustees comprising up to 10 members. Most trustees are elected from within the membership with others appointed because of their specific knowledge or expertise. More information about our training and services is available on our website at www.hdscotland.org.uk APPLICATION FORM CONFIDENTIAL HDS strives to be an equal opportunities employer and applications are welcome from all sections of the community. All information provided by applicants will be treated as confidential. We retain recruitment files for six months following the date of interview, after which they are destroyed securely. Additional information may be attached on extra sheets if necessary. Please complete as fully as possible and return the form electronically to: h.robertson@hdscotland.org.uk CLOSING DATE FOR RECEIPT OF APPLICATION: July 31, 2015 at 12 noon Application for the post of: Part-Time Academic Courses Administrator Surname: Initials: Address: Postcode: Telephone: (Home) (Work) Email Address: (Home) (Work) Please indicate with an asterisk (*) your preferred contact method (home or work). EDUCATION AND TRAINING Secondary Education Particulars of Schools Attended and Exams Qualification Tertiary Education (College, University) Dates Institutions Subjects Results/Grades Other Qualifications and Training Details (including dates) Qualifications Membership of Professional Body Name of Institution/Professional Body Class of Membership Length of Admission EMPLOYMENT Present or Most Recent Employment Name and Address of Employer: Job Title: Dates: Notice Required: Final Salary: Brief description of duties and responsibilities Previous Employment (most recent first) Continue on a separate sheet if necessary Employer’s Name and Address Dates Job Title and Brief Details of Duties EXPERIENCE AND SUITABILITY FOR THE POST Please make a statement in support of your application including what attracts you to this post and how your experience equips you for the role. Please refer to the person specification and show how your skills and experience align with the qualities and qualifications sought. Continue on a separate sheet if necessary. REFERENCES Give the names and addresses of two referees, at least one of whom should be relevant to your most recent employment. Referee No. 1 Name: Position: Address: May contact be made prior to an interview? * Please delete as appropriate YES / NO * Referee No. 2 Name: Position: Address: May contact be made prior to an interview? * Please delete as appropriate YES / NO * I certify that the statements and information provided in this application are, to the best of my knowledge, correct. Signed: Date: If you require this application form in an accessible format, please contact 0131 229 5465. Suite 17, Danzig House 8-12 Torphichen Street Edinburgh, EH3 8JQ 0131 229 5465 info@hdscotland.org.uk www.hdscotland.org.uk EQUAL OPPORTUNITIES MONITORING INFORMATION Human Development Scotland follows an equal opportunities policy in all its practice and teaching. All applicants for training will be considered on the basis of suitability for a particular course irrespective of disability, gender, ethnic origin, sexual orientation, religion or social class. Your help in completing the following questions will enable us to monitor the effectiveness of our recruitment and admissions policies. The information you provide will be treated as confidential information, and will be detached from your application form before short listing candidates for interview. If you object to providing this information please indicate this in the box provided. Ethnic Origin (please tick one box only):* White (10) Asian or Asian British - Indian (31) Irish Traveller (14) Asian or Asian British - Pakistani (32) Mixed - White and Black Caribbean (41) Asian or Asian British - Bangladeshi (33) Mixed - White and Black African (42) Chinese (34) Mixed - White and Asian (43) Other Asian Background (39) Other Mixed Background (49) Black or Black British - Caribbean (21) Not Known (90) Black or Black British - African (22) Information Refused (98) Other Black Background (29) Other Ethnic Background (80) If you ticked number (29), (39), (49) or (80), please describe your ethnic origin using your own words Additional Needs * Additional needs include any disabilities or special needs that you may have. These include dyslexia, blindness or partially sighted, deafness or hard of hearing, mobility difficulties (i.e. are you a wheelchair user?), Autistic Spectrum Disorder or Asperger Syndrome, mental health difficulties, diabetes, epilepsy or a heart condition etc. If you have no disability please enter ‘NONE’ Do you have any disabilities or special needs? Please give further details of any disability or special needs Are you registered as disabled? Yes No Registered number (if applicable): ___________________________________________________ Please complete an electronic copy of this application and return by email to h.robertson@hdscotland.org.uk THE CLOSING DATE FOR APPLICATIONS IS FRIDAY JULY 31, 2015 AT 12 NOON INTERVIEWS WILL BE HELD IN EDINBURGH IN AUGUST. PLEASE INDICATE IN YOUR COVERING MESSAGE ANY DATES YOU ARE NOT AVAILABLE FOR INTERVIEW. END OF APPLICATION FORM THANK YOU