International Assembly for Collegiate Business Education
Report of
Outcomes Assessment Results
Institution:
Wentworth Institute of Technology
Academic Business Unit:
Academic Year:
Facility Planning and Management Program
2014-2015
International Assembly for Collegiate Business Education
11374 Strang Line Road
Lenexa, Kansas 66215
USA
Outcomes Assessment
1. Do you offer any majors, concentrations, specializations, emphases, options, or tracks as part of
your business programs?
Yes. If yes, proceed to item 2 below.
x
No. If no, proceed to item 4 below.
2. Do your majors, concentrations, specializations, emphases, options, or tracks appear on students’
transcripts, diplomas, diploma supplements, or other official records of program completion?
Yes. If yes, proceed to item 3 below.
No. If no, proceed to item 4 below.
3. Does your current outcomes assessment plan include student learning assessment information for
all majors, concentrations, specializations, emphases, options, and tracks contained within your
business programs?
Yes. If yes, proceed to item 4 below.
No. If no, please submit a revised outcomes assessment plan with your interim report that addresses student learning
assessment for all majors, concentrations, specializations, emphases, options, and tracks comprising any portion of
your business programs. Information about this requirement can be found on the IACBE website at the following
address: www.iacbe.org/oa-key-areas.asp.
4. Is the outcomes assessment plan that you submitted to the IACBE still current or have you made
changes?
x
The outcomes assessment plan that we have previously submitted is still current.
Changes have been made and the revised plan is attached.
We have made changes and the revised plan will be sent to the IACBE by:
1
Outcomes Assessment Results
For Academic Year:
2014-2015
Section I: Student Learning Assessment
Facility Planning and Management
Student Learning Assessment for Program 1
General Program Intended Student Learning Outcomes (General Program ISLOs)
1. Students will demonstrate knowledge of the fundamental principles in business and management together with knowledge concerning current
technologies necessary for entry-level facility planning professional practice.
2. Students will apply quantitative decision-support tools and knowledge of the fundamental aspects of the built environment to completing
fundamental facilities planning decisions.
3. Students will formulate the team of FM professionals needed to deliver quality building services and explain the critical role the facility manager
provides in operations for the organization.
4. Students will apply ethical principles, including correct regulatory codes, to facility planning decisions.
5. Students will demonstrate effective professional communication skills.
6. Students will integrate learning to address real world problems in facility planning.
Assessment Instruments for Intended Student Learning Outcomes—
Direct Measures of Student Learning:
Performance Objectives (Targets/Criteria) for Direct Measures:
1. Capstone Course and Project
At least 70% of students score a 3 or 4 in the Capstone rubric for ISLO’s 1- 6.
Senior projects evaluated by faculty and external evaluators using
common scoring rubrics.
2. Peregrine Test
Students will score within 10% of Region 1 IACBE business programs for
Outcomes 1, 2, and 4. When additional Facility Management questions
relating to Outcomes 1, 2, 3, and 4 are added to the Peregrine Test these
will also be piloted and benchmarked for the program.
3. Co-Op Evaluations by Employers
Students will receive a 3 or better on their scores for ISLO’s 1-6.
4.
2
Assessment Instruments for Intended Student Learning Outcomes—
Indirect Measures of Student Learning:
Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Cooperative Education Evaluations from Students
At least 75% of students will respond “agree” or “strongly agree” to survey
items directly related to Outcomes 1-6.
2. Senior Survey
At least 80% of graduates will indicate they have the skills and
competencies related to Outcomes 1-6 as indicated by responses to survey
items.
3.
4.
Assessment Results: Program 1 with a Major, Concentration, Specialization, Emphasis, Option, or Track in Area 1
Summary of Results from Implementing Direct Measures of Student Learning:
1. 78% of completed capstone paper and presentation was judged as 3 or higher across 6 student learning goals.
2. The Peregrine test was implemented for the third time. BFPM students had a mean score of 46.45%. Scores for all management areas are within
10% of Region 1 schools except for Human Resource Management which was 10.72%.
3. 87.5% of students received a score of 3 or higher across ISLOs 1-6.
4.
Summary of Results from Implementing Indirect Measures of Student Learning:
1. 92% of students responded 3 or better on the Likert scale for ISLOs 1-6.
2. Graduating seniors complete an online senior survey to determine student satisfaction. 94% of students graduating agreed they can demonstrate
knowledge of the ISLOs 1-6.
3.
4.
Summary of Achievement of Intended Student Learning Outcomes:
Intended Student Learning Outcomes
Learning Assessment Measures
3
Capstone
Peregrine
Test
Co-Op
Employer
Evaluation
Direct
Measure 4
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
1. Students will demonstrate
knowledge of the fundamental
principles in business and
management together with
knowledge concerning current
technologies necessary for entrylevel facility planning professional
practice.
Met
Not Met
2. Students will apply quantitative
decision-support tools and
knowledge of the fundamental
aspects of the built environment to
completing fundamental facilities
planning decisions.
Met
3. Students will formulate the team
of FM professionals needed to
deliver quality building services
and explain the critical role the
facility manager provides in
operations for the organization.
Student
Senior
Survey
Indirect
Measure 3
Indirect
Measure 4
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Met
Met
Met
Met
Met
N/A
Met
Met
Met
Met
N/A
Met
4. Students will apply ethical
principles, including correct
regulatory codes, to facility
planning decisions.
Met
Met
Met
N/A
Met
5. Students will demonstrate
effective professional
communication skills.
Met
N/A
Met
Met
Met
6. Students will integrate learning to
address real world problems in
facility planning.
Met
N/A
Met
Met
Met
General Program ISLOs
Co-Op
Evaluation
4
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. A review of the Summer 2015 Peregrine Exam results of several areas showed that although our students were within 10% of the Region
schools, our students’ results were below Region 1 in several subjects including Accounting (6.84%), Business Ethics (3.87%), Legal Environment
of Business (9.52%), and Operations/Productions Management (5.45%).
To further align IACBE and IFMA requirements and ISLO’s, faculty engaged in review sessions to determine steps to improve the validity of the
test. Additional FM content exam questions were added. A review of learning outcomes for the program need to be aligned with both IACBE and
IFMA.
Faculty are working on curriculum mapping and curriculum revisions. One of the items is to include MGMT 412 Managing and Leading
Organizations which would include general management principles.
2.
3.
4.
5
Section II: Operational Assessment (Note: Complete this section only if you received first-time accreditation or reaffirmation of accreditation after
January 1, 2011.)
Facilities Management
Operational Assessment
Intended Operational Outcomes:
1. Provide qualified faculty
2. Keep programs relevant and vibrant
3. Use current technology in the classroom
4. Provide interdisciplinary, project-based learning
5. Provide effective student advising
6. Retain qualified students
Assessment Measures/Methods for Intended Operational Outcomes:
1. A. Maintain faculty and student evaluations
B. Maintain senior exit survey
2. A. Maintain IPACs as external advisors
B. Use qualified external professional reviewers for capstone
Performance Objectives (Targets/Criteria) for Operational Assessment
Measures/Methods:
80% of faculty score 3 or better in categories of Teaching, Scholarly
Activitiy, and Service
Maintain an average score 3 or higher for student survey on questions
pertaining to faculty
Regular IPAC meetings (at least once per year)
At least one external reviewer per capstone course
3. Continue to upgrade laptop and other technology programs
100% of enrolled students receive laptops their freshman and junior years
4. Interface with other programs/departments on projects
At least 50% of our students will have the opportunity to engage in an
interdisciplinary project.
5. Maintain high quality advising
On the student satisfaction survey provided by student leadership 70% of
students will agree or strongly agree on questions pertaining to advisors
6. Work closely with Institutional Research and other offices across
campus as needed
Maintain a retention rate of at least 80%.
6
Summary of Results from Implementing Operational Assessment Measures/Methods:
1. A. 95% of faculty scored 80% or higher in student evaluations
2. A. IPAC met once during 2013-2014 academic year.
B. 92% scored 3 or higher on the senior exit survey
B. Capstone had an average 15 external reviewers.
3. 100% of enrolled students receive laptops their freshman and junior years.
4. We have developed and added two advanced practicum courses that include interdisciplinary projects.
5. 75.4% of students agreed or strongly agreed on questions pertaining to advisors
6. Raw retention rate for the academic year 2014-2015 as calculated by the office of Institutional Research is 70% (7/10 freshman were retained).
However, the program also gained 6 transfer freshman for the academic year 2014-2015. Retention rate for academic year 2015-2016, is
currently at 100%.
Summary of Achievement of Intended Operational Outcomes:
Operational Assessment Measures/Methods
Intended Operational Outcomes
1. Provide qualified faculty
Faculty
Evaluation
Student
Evaluation
Senior Exit
Survey
IPAC
External
Reviews
Laptop
Program
EPIC Project
Advising
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Performance
Target Was…
Met
Met
Met
Met
Met
2. Keep programs relevant and
vibrant
3. Use current technology in the
classroom
Met
4. Provide interdisciplinary, projectbased learning
Met
5. Provide effective student advising
Met
6. Retain qualified students
Met
Proposed Courses of Action for Improvement in Operational Outcomes for which Performance Targets Were Not Met:
1. The BFPM program acquires more students than it loses.
2.
7
3.
4.
8