International Assembly for Collegiate Business Education Public Disclosure of Student Learning Form Institution: Husson University Academic Business Unit: College of Business Academic Year: 2014-2015 International Assembly for Collegiate Business Education 11374 Strang Line Road Lenexa, Kansas 66215 USA Report of Student Learning and Achievement Husson University College of Business For Academic Year: 2014-2015 Mission of the College of Business The mission of the College of Business centers on professionalism by providing a quality, student centric, experiential education which allows for critical, innovative and analytical abilities to develop. To achieve its mission, the College of Business develops and prepares the entrepreneurial leader by instilling acumen and integrity for entering the global workforce. Student Learning Assessment for MBA – All Concentrations General Program Intended Student Learning Outcomes (General Program ISLOs) 1. Students will recognize business problems 2. Students will integrate theories and practice to perform strategic analysis 3. Students will demonstrate effective written forms of communication and oral business presentations 4. Students will work effectively in diverse teams 5. Students will identify and analyze ethical responsibilities of businesses 6. Students will apply decision-making techniques, using both quantitative and qualitative analysis, to management issues. Intended Student Learning Outcomes: Concentration in Healthcare Management 1. Students will demonstrate knowledge of key functions and issues in the healthcare industry including: healthcare economics, healthcare law, ethical issues pertinent to healthcare organizations, identification of unique management issues encountered by healthcare organizations, and financial management in healthcare organizations. Intended Student Learning Outcomes: Concentration in Hospitality Management 1. Students will demonstrate knowledge of key functions of the hospitality and tourism industry including: hospitality law, convention and events planning, sales and marketing, food and beverage service management, and front office operations. IACBE Public Disclosure of Student Learning Form 1 Intended Student Learning Outcomes: Concentration in Organizational Management 1. Students will demonstrate knowledge of major management and leadership practices and theories. Assessment Instruments for Intended Student Learning Outcomes— Direct Measures of Student Learning: 1. Peregrine Capstone examination General Program ISLOs Assessed by this Measure: Outcomes List 1 2. Capsim simulation project rubric (BA 625) General Program ISLOs Assessed by this Measure: Outcomes List ISLOs 1-6 3. Healthcare Management Project Rubric (BA 702) Healthcare Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 4. Practicum Performance Rubric (BA 729) Hospitality Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 5. Organizational Behavior Project Rubric (BA 611) Assessment Instruments for Intended Student Learning Outcomes— Indirect Measures of Student Learning: 1. Exit Survey General Program ISLOs Assessed by this Measure: Outcomes List ISLOs 1-6 Healthcare Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 Hospitality Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 IACBE Public Disclosure of Student Learning Form Performance Objectives (Targets/Criteria) for Direct Measures: At least 80% of all MBA majors will score in the 50th percentile or higher in comparison to other peer institutions on the examination questions related to this ISLO On the CAPSIM simulation project rubric, at least 80% of the students in each concentration will demonstrate acceptable (2) or exemplary (3) levels as measured by categories related to the ISLOs On the Healthcare Management Project Rubric, at least 80% of the students in this concentration will demonstrate acceptable (2) or exemplary (3) levels as measured by categories related to the ISLO 1 On the Practicum Performance Rubric, at least 80% of the students in this concentration will demonstrate acceptable (2) or exemplary (3) levels as measured by categories related to the ISLO 1 On the Organizational Behavior Project Rubric, at least 80% of the students in this concentration will demonstrate acceptable (2) or exemplary (3) levels as measured by categories related to the ISLO 1 Performance Objectives (Targets/Criteria) for Indirect Measures: The Peregrine Exit Survey utilizes a scale ranging from 1 (strongly disagree) to 5 (strongly agree) on all questions. Each individual learning outcome represents a distinct question on the exit survey. The mean score for all graduating students for each specific question will be 4.0, meaning the students agree to meeting each individual learning outcome. 2 Organizational Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 2. School of Business Focus Group Instrument General Program ISLOs Assessed by this Measure: Outcomes List ISLOs 1-6 Healthcare Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 Hospitality Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 Organizational Management Concentration ISLOs Assessed by this Measure: Outcomes List ISLO 1 3. HSTM Focus Group Instrument Hospitality Management Concentration ISLOs Assessed by this Measure: Outcomes List 1 The Business Focus Group Instrument utilizes a scale ranging from 1 (strongly disagree) to 5 (strongly agree) on all questions. Each individual learning outcome represents a distinct question on the instrument. The mean score for each specific question will be 4.0, meaning the group members agree the students are meeting each individual learning outcome. The HSTM Focus Group Instrument utilizes a scale ranging from 1 (strongly disagree) to 5 (strongly agree) on all questions. Each individual learning outcome represents a distinct question on the instrument. The mean score for each specific question will be 4.0, meaning the group members agree the students are meeting each individual learning outcome. Assessment Results: MBA- Concentration in Healthcare Management Summary of Results from Implementing Direct Measures of Student Learning: 1. Peregrine Exam (n=3) Less than 80% of MBA majors scored in the 50th percentile or higher on exam questions ISLO 1 – 67% of students were above the 50th percentile; Mean percentile rank is 54.85 2. Capsim simulation project rubric (n=12) More than 80% of students met the acceptable or exemplary standard in the requirements in all categories for ISLOs 1-6 ISLOs 1-6 summary = 42% achieved the acceptable standard; 50% achieved the exemplary standard 3. Healthcare Management Project rubric (n=13) More than 80% of students met the acceptable or exemplary standard in the requirements for ISLO 1 ISLO 1 - 23% of students achieved the acceptable standard; 62% achieved the exemplary standard Summary of Results from Implementing Indirect Measures of Student Learning: IACBE Public Disclosure of Student Learning Form 3 1. Exit Survey (n=9) Overall, the instrument shows participants strongly agree or agree with the ISLOs being met ISLOs 1-6 summary = Mean of 4 on 5 point scale 2. School of Business Focus Group Instrument (n= 7 participants) Overall, the instrument shows participants strongly agree or agree with the ISLOs being met for the students ISLO 1 = Mean of 4.75 on 5 point scale ISLO 2 = Mean of 4.75 on 5 point scale ISLO 3 = Mean of 5 on 5 point scale ISLO 4 = Mean of 4.85 on a 5 point scale ISLO 5 = Mean of 4.5 on a 5 point scale ISLO 6 = Mean of 4.5 on a 5 point scale Concentration ISLO 1 = Mean 4.1 on a 5 point scale Assessment Results: MBA- Concentration in Hospitality Management Summary of Results from Implementing Direct Measures of Student Learning: 1. Peregrine Capstone Examination (n=3 students) Less than 80% of all MBA-Hospitality Management majors scored in the 50th percentile or higher on exam questions related to ISLO 1 ISLO 1 – 67% of graduating students were above the 50th percentile; Mean percentile rank is 56.36% 2. Capsim simulation project rubric (n=10 students) More than 80% of students met the acceptable or exemplary standard in the requirements in all categories for ISLOs 1-6 ISLOs 1-6 summary = 40% achieved the acceptable standard; 50% achieved the exemplary standard 3. Practicum Performance Rubric (n=11 students) More than 80% of students met the acceptable or exemplary standard in the requirements in all categories for ISLO 1 ISLOs 1 = 55% achieved the acceptable standard; 45% achieved the exemplary standard Summary of Results from Implementing Indirect Measures of Student Learning: 1. Exit Survey (n=8 students) Overall, the instrument shows participants strongly agree or agree with the ISLOs being met ISLOs 1-6 summary = Mean of 4.5 on 5 point scale IACBE Public Disclosure of Student Learning Form 4 2. HSTM Focus Group Instrument (n=4 respondents) Overall, the instrument shows participants strongly agree or agree with the ISLOs being met for the students ISLO 1 = Mean of 3.75 on 5 point scale ISLO 2 = Mean of 4 on a 5 point scale ISLO 3 = Mean of 3.67 on 5 point scale ISLO 4 = Mean of 4 on a 5 point scale ISLO 5 = Mean of 4.25 on a 5 point scale ISLO 6 = Mean of 4 on a 5 point scale ISLO 7 = Mean of 4.5 on a 5 point scale Concentration ISLO 1 = Mean 4.5 on a 5 point scale Assessment Results: MBA- Concentration in Organizational Management Summary of Results from Implementing Direct Measures of Student Learning: 1. No Results for academic year 2014 – 15; New concentration added for 2015 – 16 2. No Results for academic year 2014 – 15; New concentration added for 2015 – 16 3. No Results for academic year 2014 – 15; New concentration added for 2015 – 16 Summary of Results from Implementing Indirect Measures of Student Learning: 1. No Results for academic year 2014 – 15; New concentration added for 2015 – 16 2. No Results for academic year 2014 – 15; New concentration added for 2015 – 16 Extent of Accomplishment of Intended Student Learning Outcomes: Direct Measure 1 Intended Student Learning Outcomes: General Direct Measure 2 Direct Measure 3 Peregrine Capstone examination Capsim simulation project in Capstone course Healthcare Management Project Rubric (BA 702) Performance Target Was… Performance Target Was… Performance Target Was… IACBE Public Disclosure of Student Learning Form Indirect Measure 2 Indirect Measure 1 Exit Survey School of Business Focus Group Instrument Performance Target Was… Performance Target Was… 5 Met 1. Students will recognize business problems Not Met N/A X Met Not Met N/A Met Not Met Not Met N/A Met N/A Met X X X X 2. Students will integrate theories and practice to perform strategic analysis X X X X X 3. Students will demonstrate effective written forms of communication and oral business presentations X X X X X 4. Students will work effectively in diverse teams X X X X X 5. Students will identify and analyze ethical responsibilities of businesses X X X X X 6. Students will apply decisionmaking techniques, using both quantitative and qualitative analysis, to management issues. X X X X X Direct Measure 1 Intended Student Learning Outcomes: Concentration in Healthcare Management Direct Measure 2 Direct Measure 3 Peregrine Capstone examination Capsim simulation project in Capstone course Healthcare Management Project Rubric (BA 702) Performance Target Was… Performance Target Was… Performance Target Was… Met Not Met 1. Students will demonstrate knowledge of key functions and issues in the healthcare IACBE Public Disclosure of Student Learning Form N/A X Met Not Met N/A Met X X Not Met N/A Not Met N/A Indirect Measure 2 Indirect Measure 1 Exit Survey School of Business Focus Group Instrument Performance Target Was… Performance Target Was… Met X Not Met N/A Met Not Met N/A X 6 industry including: healthcare economics, healthcare law, ethical issues pertinent to healthcare organizations, identification of unique management issues encountered by healthcare organizations, and financial management in healthcare organizations. Direct Measure 2 Direct Measure 3 Peregrine Capstone examination Capsim simulation project in Capstone course Practicum Performance Rubric (BA 729) Indirect Measure 1 Exit Survey School of Business Focus Group Instrument Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Direct Measure 1 Intended Student Learning Outcomes: General Met 1. Students will recognize business problems Not Met N/A X Met Not Met N/A Met Not Met Indirect Measure 2 Not Met N/A Met N/A Met X X X X 2. Students will integrate theories and practice to perform strategic analysis X X X X X 3. Students will demonstrate effective written forms of communication and oral business presentations X X X X X 4. Students will work effectively in diverse teams X X X X X 5. Students will identify and analyze ethical responsibilities of businesses X X X X X IACBE Public Disclosure of Student Learning Form Not Met N/A 7 6. Students will apply decisionmaking techniques, using both quantitative and qualitative analysis, to management issues. X X X Direct Measure 3 Peregrine Capstone examination Capsim simulation project rubric in Capstone course Practicum Performance Rubric (BA 729) Indirect Measure 1 Exit Survey HSTM Focus Group Instrument Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Met Not Met 1. Students will demonstrate knowledge of key functions of the hospitality and tourism industry including: hospitality law, convention and events planning, sales and marketing, food and beverage service management, and front office operations. N/A Met Not Met X Direct Measure 1 Intended Student Learning Outcomes: General X Direct Measure 2 Direct Measure 1 Intended Student Learning Outcomes: Concentration in Hospitality Management X N/A Met X X Not Met N/A Met Not Met N/A X Indirect Measure 2 Met Not Met N/A X Direct Measure 2 Indirect Measure 2 Direct Measure 3 Indirect Measure 1 Peregrine Capstone examination Capsim simulation project in Capstone course Org Behavior Project Rubric Exit Survey School of Business Focus Group Instrument Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Met Not Met 1. Students will recognize business problems IACBE Public Disclosure of Student Learning Form N/A X Met Not Met N/A X Met Not Met N/A X Met Not Met N/A X Met Not Met N/A X 8 2. Students will integrate theories and practice to perform strategic analysis X X X X X 3. Students will demonstrate effective written forms of communication and oral business presentations X X X X X 4. Students will work effectively in diverse teams X X X X X 5. Students will identify and analyze ethical responsibilities of businesses X X X X X 6. Students will apply decisionmaking techniques, using both quantitative and qualitative analysis, to management issues. X X X X X Direct Measure 1 Intended Student Learning Outcomes: Concentration in Organizational Management Direct Measure 2 Indirect Measure 2 Direct Measure 3 Peregrine Capstone examination Capsim simulation project rubric in Capstone course Indirect Measure 1 Org Behavior Project Rubric Exit Survey Business Focus Group Instrument Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Performance Target Was… Met Not Met 1. Students will be able to demonstrate knowledge of major management and leadership practices and theories. N/A X Met Not Met N/A X Met Not Met N/A X Met Not Met N/A Met Not Met X N/A X Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met: 1. Although the threshold of 80% of students was not met for ISLO 1 through the direct assessment of the Peregrine Exam, the mean performance scores for the MBA concentration participants cumulatively demonstrate proficiency per Peregrine’s relative interpretation of student IACBE Public Disclosure of Student Learning Form 9 competency. The Faculty in the College of Business will be monitoring the exam results and individual curriculum to find ways to reinforce concepts related to ISLO 1. IACBE Public Disclosure of Student Learning Form 10