POSITION DESCRIPTION POSITION TITLE: Facility Supervisor/Lifeguard (Senior Lifeguard) AWARD CLASSIFICATION: Band 3A Casual POSITION NUMBER: 15/04/29 DEPARTMENT: Community Services DATE APPROVED: June 2015 APPROVED BY: Coordinator Youth and Recreation Development Position Objectives: Council recognises the benefits of high quality recreation opportunities for residents and visitors; therefore the objective of this position is to ensure that the operation and maintenance of its aquatic facilities is of the highest quality, in order to provide a safe and enjoyable aquatic experience. Duties and Responsibilities: Comply with Murrindindi Shire Council’s Employee Conduct Policy, Risk and Safety Policy and relevant Occupational Health and Safety guidelines as described in the Swimming Pool Operations Manual. Perform all lifeguard duties as required. Directly responsible for the smooth and safe running of the pool. Supervise and direct all lifeguards to ensure safe operation of the pool. Monitor water quality to ensure it meets standards set out in Health (Infectious Diseases) Regulations 2001 Part 7 Public Spa Pools and Public Swimming Pools and adjust chemical levels as directed by Aquatic Operations Officers. Coordinate staff rosters (at least 2 weeks in advance) to ensure level of patron supervision meets RLSSA guidelines at all times. Coordinate and communicate efficiently and effectively with casual lifeguards, Aquatic Operations Officers and Coordinator Aquatic Services. Complete administration procedures including cash register reconciliation, maintenance reports, water testing log books and, training programs. Banking. Ensure grounds and pool is maintained according to the maintenance schedule and as needed. Carry out troubleshooting and emergency maintenance of plant and equipment as directed by Aquatic Operations Officers. Facilitate training sessions (before and during season) covering reporting, operational safety and emergency procedures for all paid and voluntary pool staff. Perform duties as directed by Aquatic Operations Officer and Co-Ordinator Aquatic Services. Create and lead a positive atmosphere to enhance the recreational experience of patrons. Nature of Work: Supervision duties Lifeguard Lead a team of lifeguards Overseeing casual lifeguards and providing feedback when necessary Coordinating staff rosters (at least 2 weeks in advance) Effective communication and coordination with and between lifeguards Running in house training in conjunction with Coordinator Aquatic Services Attending fortnightly meetings with the Aquatic Services team Patrons Maintaining concentration for long periods Standing for long periods Liaise with other staff & with patrons Exposure to weather Possible emergency response Maintenance duties Manual handling Chemical handling (chemicals as listed in Operations Manual) Mowing Grounds and facility maintenance Pool cleaning Water testing Check all safety and emergency gear prior to season Paperwork duties Monitor patron gate fees In house banking procedures and external banking procedures Petty cash Monitoring paper work is completed correctly Monitoring supplies Timesheets Reconciliation Weekly forms: Hazard incident forms First aid report forms Daily checklists Training logs Petty cash (last Friday of each month as minimum) Hours of Work: This is a casual position, from early November to mid March. Hours will be up to 30 hours per week during the season. Some early morning and evening work will be required. Some training will be required prior to the commencement of the position/season. ORGANISATIONAL RELATIONSHIPS Reports to: Coordinator Aquatic Services and Coordinator Recreation and Youth Development Internal Liaisons: Coordinator Aquatic Services/Aquatic Operations Officer and other relevant Departments of Council External Liaisons: Pool users, contractors EXTENT OF AUTHORITY Authorised to direct staff, pool users and contractors on site to ensure safe operation. Authorised to use performance coaching to assist staff in achieving their best in order to achieve Councils objectives. ACCOUNTABILITY Comply with duties and responsibilities as described above. Delegated accountability to provide high quality work and assistance to others which adheres to established timeframes. Ensure care for resources under control of position. Provide assistance and information to other members of staff. Work planning and prioritisation. Supervision generally available. Ensure that reasonable care is taken in relation to personal health and safety and that of others. Ensure compliance with all staff code of conduct and policies, regulations and legislation in relation to area of responsibility.This includes following EEO, OHS requirements listed in respective policies to ensure a safe and healthy work environment. JUDGEMENT AND DECISION MAKING Able to apply and follow a range of clearly defined methods, procedures and processes which may require some personal judgement as to the most suitable approach; such as testing and rectifying water quality, deciding to remove patrons if required and justify decision. Able to undertake activities in a manner which is safe for self and others. SPECIALIST SKILLS AND KNOWLEDGE Management Assist other members of staff with provision of information or guidance. Manage own time. Work to achieve specific and set objectives and timeframes. Interpersonal Customer focus and ability to provide information and explanation to public. Good written and verbal communication. Bright friendly manner. Problem solving. Specialist Secondary education and experience in lifeguarding. Good literacy and numeracy appropriate to role. Operate plant and equipment. QUALIFICATIONS AND EXPERIENCE Essential Must be 18 or over at time of employment. Pool Lifeguard qualification. Current Victorian driver license. Level 2 First Aid. Working with children check. Police check. Highly desirable Pool and Plant operator’s Certificate. Administration skills and rostering. Staff supervision. Customer service skills. Experience planning and facilitating training programs. Key Selection Criteria Well developed time management and organisational skills. Demonstrated ability to work independently and as part of a team Team leadership and staff supervision experience. Strong interpersonal skills with customer focus. Proven ability to problem solve on a day to day basis