GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT
POSITION TITLE:
Aquatic Team Leader - Leisurelink
POSITION NUMBER:
2152
DIVISION:
Community Life
DEPARTMENT:
Leisure Services
CLASSIFICATION:
Band 4
REPORTS TO:
Aquatics Operations Coordinator
DIRECTLY MANAGES:
Lifeguard staff
INTERNAL LIAISONS:
Other departmental staff, other Council staff
EXTERNAL LIAISONS:
Customers, Suppliers, Community Groups
DATE:
January 2016
POSITION OBJECTIVES:
This position reports to the Aquatic Operations Coordinator and directly supervises Lifeguard staff.
The primary objective of the role is to ensure, with the support and guidance of the Coordinator,
the efficient and effective operation of Leisurelink’s aquatic facilities.
POSITION RESPONSIBILITIES:
Key Responsibilities:
1. Assist the Aquatic Operations Coordinator with the daily operations of the Aquatics facilities
including plant and pool maintenance, staff supervision, customer service, and safety of staff
and patrons.
2. Provide leadership to a team of lifeguards to ensure the delivery of high quality customer
service to patrons using the Aquatic areas of the centre.
3. Perform the role of both lifeguard and senior lifeguard on a regular basis.
4. Ensure that pool equipment and surrounds are maintained in appropriate condition at all times.
5. Ensure the water quality of the swimming pools is maintained in accordance with the Health
Department Regulations.
6. Perform routine pool plant maintenance including backwashing and chemical dosing.
7. Assist in the development and management of Aquatic staff rosters to ensure that all
operational needs are planned for.
8. Attend to general aquatic operational needs.
9. Provide Aquatic staff with appropriate training, feedback and development as delegated by the
Aquatic Operations Coordinator.
10. Assist centre staff in achieving Leisure Services objectives where practicable.
11. Adhere to all Council’s policies and procedures relevant to this position.
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12. Carry out other duties as deemed reasonable and appropriate to the role as directed from time
to time.
Values and Behaviours:
Our aim is to foster a culture that embraces the values that reflect what we believe will deliver the
best outcomes for our community.
Our values form the basis of our behaviour. It is our expectation that employees will demonstrate
our values when carrying out their work.
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Integrity
Responsibility
Innovation
Respect
Risk Management and Occupational Health & Safety Responsibilities:
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Understand and comply with Council OHS policies, procedures and legislative requirements
relevant to the position.
Perform work in a safe and appropriate manner.
Ensure behaviour does not discriminate, bully or harass others.
Take responsibility for own safety and that of others.
Proactively report any incidents, injuries, hazards or unsafe work practices.
The following general physical and functional requirements may apply to this position. Specific
physical requirements will be attached if applicable.
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Manual handling tasks.
Prolonged periods of inactivity eg. sitting at the computer.
Regular keyboarding associated activities.
Long / short distance travel between sites.
Dealing with difficult clients and situations.
Demanding deadlines.
KEY SELECTION CRITERIA:
Essential:
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Several years experience in an Aquatic environment.
Demonstrated experience in a leadership role.
Good knowledge of pool plant operations.
Demonstrated experience in the planning, implementation, reporting and evaluation of
innovative procedures.
Good written and verbal communication skills and ability to build relationships with staff and
client groups.
Ability to implement commitment of excellence in customer service.
Good computer skills using a range of technologies, including Microsoft Word, Excel,
PowerPoint and the Web as required. Familiarity with other software applications would be
considered favourably.
All candidates should display integrity, responsibility, respect for others and the ability to be
innovative.
Working with Children Check
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ACCOUNTABILITY AND EXTENT OF AUTHORITY:
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Provide direct support and assistance to the Aquatic Operations Coordinator in accordance
with operational procedures, customer needs and nominated timeframes.
Responsible for the delivery of activities relating to Aquatics conducted by the Leisure Services
Department.
Ensure all staff are trained and work within OH&S policies and procedures.
The freedom to act is governed by clear objectives and procedures of the centre with regular
reporting to the Aquatic Operations Coordinator. The quality of work is subject to review by
more senior staff.
Accountable for creating and capturing accurate and complete records of the business
activities related to this position, in accordance with approved policy and procedures. This is
applicable to both hardcopy and electronic information, including email.
JUDGEMENT AND DECISION MAKING:
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The position will be required to deal effectively with new situations and make judgements with
guidance usually available from more senior staff within time required.
The position has the scope to make decisions in relation to aquatic day to day operations.
Participate in a team approach to problem solving and in developing improvements in
practices.
SPECIALIST SKILLS AND KNOWLEDGE:
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Thorough understanding of relevant organisation and department procedures and processes.
Knowledge of Operational Procedures.
Proficient computer skills using a range of technologies, including Microsoft Word, Excel,
PowerPoint and the Web are required.
MANAGEMENT SKILLS:
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Efficient and effective planning and use of own time as well as subordinates to prioritise and
achieve specific and set objectives with the resources available and within set timeframes.
The ability to work in an autonomous capacity and as part of a team.
Provide staff leadership, development and supervision.
Ability to understand, implement and ensure staff compliance with Industrial Awards, Equal
Employment Opportunity and Occupational Health & Safety.
INTERPERSONAL SKILLS:
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Ability to demonstrate Integrity, Responsibility, Innovation and Respect in all aspects of the
position.
Oral communication skills of an order sufficient to effectively enable professional
communication with internal and external customers, including the ability to resolve minor
problems.
Written communication skills of an order sufficient to effectively prepare clear and concise
reports and correspondence on matters relating to operation of position.
Ability to build a cooperative and productive work environment for staff.
Highly developed customer focused approach.
Ability to demonstrate integrity, responsibility, respect and innovation in all aspects of the
position.
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QUALIFICATIONS AND EXPERIENCE:
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Several years experience in a customer service environment, preferably in a supervisory
capacity.
Several years experience in an Aquatic environment.
Demonstrated experience in a leadership role.
Demonstrated experience in the planning, implementation, reporting and evaluation of
innovative procedures.
Level 2 First Aid Award.
Pool Lifeguard Award.
Experience in Aquatic pool plant operations and delivery.
Current working with Children’s Check.
A current Victorian Driver's Licence.
ADDITIONAL INFORMATION:
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This position is required to work evenings, early mornings and weekends on a regular basis.
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HOW TO APPLY
Applications close:
5:00pm Friday 12 February 2016
Contact Person:
Matt Jankowski, Aquatic Operations Coordinator, 5243 9595
Submit your online application at https://www.geelongaustralia.com.au/employment
If you are unable to submit an online application please send your application to:
Recruitment Administration Officer
Organisation Development
City of Greater Geelong
PO Box 104
GEELONG VIC 3220
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Centres.
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