Marlene Pardo Phone: 703-969-7425, Email: m.pardo2@verizon.net Creating a relationship ONE by ONE for a lifetime!! SUMMARY OF QUALIFICATIONS Professional real estate agent with 13+ years of experience. Hands-on sales creative approach, with experience in a customer service-oriented environments. Results-oriented, quality-driven real estate professional with experience in real estate/new construction builders/residential construction design/property management/ interior design consulting, demonstrating achievement of objectives, marketing and relationship development abilities, generating business growth and building quality relationship clientele. Experience in selling homes from several builders, residential properties, residential construction, flipping properties, and keeping up with new products and current design ideas. Detail-oriented, accurate, and dependable, with a strong work ethic. SKILL SET Property Sales/Rentals Property Management Residential construction knowledge Build relationships Communication Marketing material/research Negotiating Contracts/Leases Home staging Property Analysis, BPOs, Appraisals, Inspections Quality customer service Educating client on the process Residential design trends PROFESSIONAL EXPERIENCE Real Estate Agent, Long & Foster Real Estate, Inc., 2004-present Show residential properties and demonstrate the features and benefits of purchasing available homes. Educating buyers/sellers to end throughout Virginia. Provide close, personal client attention and follow-up to ensure best service. Prepare contracts and documentation; advise buyers on procedures of new home purchases and/or other properties available, and other contingencies: financial, appraisal, and inspections. Design and update marketing materials. Perform competitive market analysis and product evaluations. Residential Design Consultant/Office Manager, Pardo Design & Renovation, Inc., 2010-present Consult with clients on their future projects incorporating their vision/style on residential interior design, space planning, and renovation projects. Managing all office tasks on weekly basis: accounts payables/account receivables, computer entries, contracts, and selection of materials. Real Estate Agent/Assistant Property Manager, Century 21 Howell & Associates, 2002-2004 In addition to the real estate position, I was Assistant Property Manager, coordinating repairs and vendor communication, visiting and inspecting managed properties, and assisting Property Manager with monthly office paperwork. Hospitality Manager, St. Michael’s School, 2000-2002 Events coordinator, Bishop O’Connell High School, 1997-2001 Graphics/ Drafting/Computer Help Desk – Mergers of GTE Telenet/Sprint International/Alcatel, 1980-1999 CREDENTIALS Real Estate License, Virginia, 2002 plus Real Estate Investment Seminars Accredited Buyer Representative Designation/Home Staging Certificate Completed/Appraisal Classes B.A. in Psychology, George Mason University, 1996 A.A.S. Commercial Art, Northern Virginia Community College, 1992 Architectural Drafting Certificate, Maryland Drafting Institute, 1978