DISCLAIMER: I am providing these questions to you all as a study aid. However, this
should not be the only way you study (although it is a good guide and starting
point). We went over the entire book, so anything is fair game  Best way to study?
– Make sure you know the answers to these questions, review all of the PowerPoints
(including the first slide that provides review questions from the previous chapter),
look back at your old application exercises, review the textbook, and get a study
group together.
After reviewing and attempting to answer these questions, please feel free to pose
questions (not “what is the answer” type questions, but “I’m a little confused at the
difference between this concept and that concept because….” type questions; show
me you have actually reviewed what we have already covered and attempted to
understand before posing questions). We will still have a short review session on
Monday, July 14th before your group time.
The final exam is worth 200 pts—it is multiple choice and short answer.
Questions from Review/Jeopardy #1 (Chapters 1-6)
1.) True or False? Interpersonal Communication is synonymous with
Interpersonal Relationship. EXPLAIN
2.) What are the different parts of the communication process? Hint:
sender…receiver….what else?
3.) In the communication process, what does encoding mean and who uses it?
4.) What is the importance of context in interpersonal communication?
5.) What is a major difference between the original linear model of
communication and the transactional model of communication?
6.) Name the 3 areas on the Continuum of Interpersonal Communication which
helps determine if an encounter is interpersonal or impersonal
7.) True or False: Culture clash can be positive. EXPLAIN
8.) Males should work on cars because its masculine. Females should work in
the kitchen because it is feminine. These are examples of?
9.) __________ is a culture within a culture
10.)
What are the two primary components of a person’s self-concept?
11.)
What is the difference between enculturation and acculturation?
12.)
What is two-culture theory?
13.)
What is the difference between connotative and denotative meaning?
14.)
What is a euphemism? Equivocation? Examples?
15.)
What are I-messages?
16.)
True or False: Physical appearance is not a part of nonverbal
communication. EXPLAIN
17.)
____________ is the study of a person’s body movement and the way it
impacts the communication process
18.)
Proxemics is the study of _______________ (Hint: review all types of study
as it relates to nonverbal communication, e.g. proxemics, haptics)
19.)
In order to see if my ankle was sprained, the doctor had to touch my
ankle. This is an example of what specific function of touch? (Hint: review all
functions of touch)
20.)
Define paralanguage
21.)
What are elements of active listening?
22.)
What are the different listening styles and when is each used?
23.)
________ is a strategy for improving recall and involves placing pieces of
information into manageable and retrievable sets.
24.)
List and explain the four Rs of listening
25.)
What are the four types of noise? List and explain
26.)
What are the four types of context? List and give examples of how
they could impact a conversation.
27.)
What is attribution theory?
28.)
What is implicit personality theory?
Questions from Review/Jeopardy #2 (Chapters 7-11)
1.) True or False: Real feelings are “produced because some outside norm
dictates that they are appropriate”. EXPLAIN
2.) Define/explain emotional experience, emotional contagion, emotional effects.
3.) What is the difference between emotional communication and
communicating emotionally? GIVE EXAMPLES!
4.) What is a difference between the social interaction theory of emotion and the
biological theory of emotion?
5.) Risk must be involved in self-disclosure. What does that mean and why is
that the case?
6.) What is the difference between history and story? Which involves true selfdisclosure?
7.) What is the dyadic effect, in relationship to self-disclosure?
8.) How does dialectic thinking applying to self-disclosure?
9.) What is the social penetration model? (Hint: Do not just say “the onion
theory”)
10.)
Name (and briefly explain) the four panes of the Johari Window
11.)
What are the four parts of the four-part model?
12.)
Define and give examples of each type of conflict (e.g. image,
content—public vs. private)
13.)
What are the different types of power that can be used during a
conflict?
14.)
In the explanatory process model, what is the difference between
proximal outcomes and distal outcomes? (HINT: be familiar with that entire
model)
15.)
What is the difference between role relationships and close
relationships? Can the two overlap? (Hint: if my mother becomes my best
friend—that is still a close relationship turning into a multi-layered close
relationship. Although the mother plays a role for her child, they still have a
unique and interdependent relationship that a different person couldn’t
automatically fulfill. It is not temporary)
16.)
When referring to relationships as a system, calibration refers
to________? (Hint: Review systems theory as it applies to relationships)
17.)
Give me an example of the tension caused by the novelty and
predictability dialectic (HINT: I would know all of the dialectical tensions as
it relates to relationships)
18.)
Explain social exchange theory
19.)
What is convergence, as it relates to technology?
20.)
What is meant by technology’s ability to create a global village?
21.)
An issue with technology is the amount of accountability. What does
that mean and how does that impact interpersonal communication?
22.)
What is flaming? Must give an example
23.)
What is the difference between Web 1.0 and Web 2.0?