Stevens Institute of Technology Howe School of Technology Management Syllabus MGT 673 Global Innovation Management Course Coordinator(s) Associate Professor Thomas G. Lechler, PhD tlechler@stevens.edu Year: 2014 Course Description This course focuses on the globalization paradigm and its effects on management of innovation. It is an interdisciplinary course, which analyzes the different managerial areas of strategy, organization, technology and market as integrated with the innovation process in a global context. The underlying theories and models are explored to understand how the innovation process is affected by local, national and global influences; what cultural and organizational drivers are at work; and how to manage commercialization of new products on a life-cycle basis, in a diverse and ever-changing global market. Case studies will be used to support the theoretical constructs and reinforce learning. Prerequisites: MGT-671: Technology and Innovation Management. Course Objectives This course provides a strategic perspective of the challenges and advantages of innovation outputs in multinational companies. In this course the students will learn: 1. The underlying theories and models on innovation, organizational structure, and market penetration in a global setting; 2. How the innovation process is affected by local, national and global influences; 3. What cultural and organizational drivers are at work; 4. How to manage commercialization of new products on a life-cycle basis, in a diverse and ever-changing market. Additional learning objectives include the development of: Communication Skills: students will improve and polish their oral communication skills through the case analyses and team project presentations. Technology Role in Business: Students learn how companies use technology to innovate new products globally. Analytic Problem-Solving: The course incorporates case study methodology which is built on analytic problem solving. Ethics: Students learn about the ethical issues involved with global innovation. Team Skills: Students will work in teams on the majority of the course tasks such as case analysis and the final project; an online survey instrument will be used to measure individual contributions to team performance. Global Awareness: Students learn how innovation is changing the world and where culture plays a significant role. Course Outcomes After taking this course, students will be able to: Gain a strategic understanding of the knowledge economy and its role in the global competition. Conduct a strategic SWOT analysis to innovate a product globally. Anticipate, adapt, and respond to global market needs to create innovative products. Acquire knowledge to critically assess the strategic capabilities of an organization to innovate globally. Pedagogy The course will employ lectures, case studies, class discussions, one exam and a comprehensive team project. Students will critically evaluate and discuss the presented business ideas and prepared cases. For the team project, student teams will develop a comprehensive analysis of an international organization. Required Text(s) Doz, Y., Santos J. and Williamson, P.2001: From Global to Metanational, Havard Business School Press, Boston MA. Lecture notes Recent papers Supporting Web Platform: http://webct.stevens.edu/ Required Readings Fallah, H. and Lechler T.G. (2003) Global Innovation Management in Wireless Communications Industry, IAMOT conference proceedings. Engardio, P., Bernstein, A. and Kripalani, M. (2003) Is Your Job Next? In: Business Week, Feb. 3, 03. 2 Fallah, H. and Lechler T.G. (2005) Global Innovation Performance: Strategic Challenges for Multi-national Corporations. Currently under Review in Journal of Engineering and Technology Management. Van den Bulte, C. (2002) The Bass Diffusion Model is not a Mixture of Innovators and Imitators. Working Paper. Van den Bulte, C. (2002) Want to know how diffusion speed varies across countries and products? Try using a Bass model. PDMA VISIONS OCTOBER 2002 VOL. XXVI NO. 4. Porter M. E., Stern, S. (2001) National Innovative Capacity. In: The Global Competitiveness Report 2001-2002; New York: Oxford University Press, 2001, p.102118. Beise, M., Cleff, T. (2002) Predicting Lead Markets for New Innovation Projects. Working Paper. von Zedtwitz, M., Gassmann, O., Boutellier R. (2004) Organizing global R&D: challenges and dilemmas. In: Journal of International Management 10 (2004) 21–49. Michele E. A. Jayne and Robert L. Dipboye (2004) Leveraging Diversity to Improve Business Performance: Research Findings and Recommendations for Organizations. Human Resource Management, Winter 2004, Vol. 43, No. 4, Pp. 409–424. Härtel C. (2004) Towards a Multicultural World: Identifying Work Systems, Practices and Employee Attitudes that Embrace Diversity. Australian Journal of Management, Vol. 29, No. 2 December 2004. Additional Readings Freeman C. (2002) Continental, national and sub-national innovation systems— complementarity and economic growth. Research Policy 31, p.191–211. Assignments The course assignments consist of four distinctive deliverables. 1. Class Participation Class participation on all cases and discussions are essential to enhance the learning experience. Attendance in class sessions is an important component of this grade. Everyone is expected to have read the assigned material and participate actively in the lecture discussions. 2. First Presentation This presentation includes two knowledge areas: The first includes the history and profile of the chosen global organization. The following topics should be addressed: Company/SBU (Strategic Business Unit) history (historical development, Growth and Internationalization Products (Market share of products vs. industry (Generation related), Country specific Key customers) Technologies (Generations, Patents, R&D expenditure/year, patents/R&D$) 3 Level of globalization of the value chain (Countries, Investments, Functions) Competitors (Local & Global Profile & Strengths) The second includes topics of global knowledge access. The following topics should be addressed: NIS Profile of home country and one major global base Organizational structure of R&D and global functions teaming and identify any virtual teams Management Processes, local and global Application of IT 3. Final Presentation This presentation addresses: Global Collaborations (Types and numbers of partners) Market growth of country vs. market growth of firm (partners, investments) Diffusion of product generations in home country and one major global base (Market growth of country vs. market growth of firm) Global Innovation Strategies (Evidence of a global innovation approach) Summary of findings (SWOT-Analysis of chosen organization) Observations and Conclusions Insight from the case study 4. Term Paper Comprehensive summary of the presentations with additional literature analysis. Submission of Assignments All assignments have to be submitted in electronic form to the following email address: tlechler@stevens.edu. Assignments will be only accepted if they were submitted within the due date. Grading: Assignments 1. Class Participation (individual) 2. Exam (individual) 3. Term Project (team max 3) 1st Presentation (125 pts) Final Presentation (125 pts) Term Paper (250 pts) Total Points Grade Points 250 250 500 1000 4 A 1000 – 950 A949 – 900 B+ 899 – 867 Letter Grade Scheme B BC+ 866 – 833 – 799 – 834 800 767 C 766 – 734 C733 – 700 F 699 – 0 ... the instructor reserves discretion to drastically grade down for a) poor writing b) poor team participation c) delayed submission Ethical Conduct The following statement is printed in the Stevens Graduate Catalog and applies to all students taking Stevens courses, on and off campus. “Cheating during in-class tests or take-home examinations or homework is, of course, illegal and immoral. A Graduate Academic Evaluation Board exists to investigate academic improprieties, conduct hearings, and determine any necessary actions. The term ‘academic impropriety’ is meant to include, but is not limited to, cheating on homework, during in-class or take home examinations and plagiarism.“ Consequences of academic impropriety are severe, ranging from receiving an “F” in a course, to a warning from the Dean of the Graduate School, which becomes a part of the permanent student record, to expulsion. Reference: The Graduate Student Handbook, Academic Year 2003-2004 Stevens Institute of Technology, page 10. Consistent with the above statements, all homework exercises, tests and exams that are designated as individual assignments MUST contain the following signed statement before they can be accepted for grading. ____________________________________________________________________ I pledge on my honor that I have not given or received any unauthorized assistance on this assignment/examination. I further pledge that I have not copied any material from a book, article, the Internet or any other source except where I have expressly cited the source. Signature ________________ Date: _____________ Please note that assignments in this class may be submitted to www.turnitin.com, a webbased anti-plagiarism system, for an evaluation of their originality. 5 Course Schedule Session 1 Global Innovation Management – Overview Organization of the Course Globalization, Innovation, and Innovation Management Traditional Approach to Globalization of the Value Chain. Globalization of Markets Logistics Production R&D Competition in the Knowledge Economy Management of innovation at a global level Reading: Fallah, H. and Lechler T.G. (2003) Global Innovation Management in Wireless Communications Industry, IAMOT conference proceedings. Engardio, P., Bernstein, A. and Kripalani, M. (2003) Is Your Job Next? In: Business Week, Feb. 3, 03. Textbook Chapter 1 (p.1-p.28). Session 2 Strategic Global Innovation Challenges for Multi-national Corporations Strategic Global Innovation Challenges: Global Innovation Reach Global Innovation Performance Global Reach – Global Performance Relation NIS Players Global context, Focus, Regional Affinity Reading: Fallah, H. and Lechler T.G. (2005) Global Innovation Performance: Strategic Challenges for Multi-national Corporations. Currently under Review in Journal of Engineering and Technology Management. Textbook Chapter 2 (p.29-p.52). Session 3 Global Product And Technology Diffusion Defining diffusion Global Product and Technology Diffusion & Forecasting Global Diffusion Barriers and Drivers; Elements of Diffusion Process Typical Analytical Diffusion Models Bass Model Mansfield Model 6 Rogers Model Fisher-Pry Model Gompertz Model Reading: Van den Bulte, C. (2002) The Bass Diffusion Model is not a Mixture of Innovators and Imitators. Working Paper. Van den Bulte, C. (2002) Want to know how diffusion speed varies across countries and products? Try using a Bass model. PDMA VISIONS OCTOBER 2002 VOL. XXVI NO. 4. Session 4 Global Innovation Context: National Innovation Systems National Innovation Systems: Structure of National Innovation Systems Performance Indicators in NIS NIS functions- Invest, Diffuse, Adapt NIS Players Global Context, Focus, Regional Affinity Readings: Porter M. E., Stern, S. (2001) National Innovative Capacity. In: The Global Competitiveness Report 2001-2002; New York: Oxford University Press, 2001, p.102-118. Supplemental Readings: Freeman C. (2002) Continental, national and sub-national innovation systems— complementarity and economic growth. Research Policy 31, p.191–211. Session 5 Innovation and Global Marketing Identification of global market needs The Lead-user Concept The Lead Market Concept Reading: Beise, M., Cleff, T. (2002) Predicting Lead Markets for New Innovation Projects. Working Paper. Session 6 Components of a Global Innovation Strategy A Framework for Global competition Elements of a global innovation strategy Organization 7 Market Technology Innovation process Environment o Competitors o Suppliers o Culture & Diversity o Political forces Foreign Direct Investment (FDI), Dominance of MNC’s in World wide Technology, Technological Competence in Developing Countries, Technology Acceptance in Western Countries, Establishing Global Standards, and Dominant Design, Market Segmentation and Customer Focus, Concentration on Core Competencies, Integration of Global Suppliers, Merging Technologies, New Information Technologies, Importance of the Knowledge Source, Multi-project Management, Corporate Culture Reading: Textbook Chapter 3 (p.53-p.84). Session 7 Session 8 1st Student Presentation Guest Speaker Case Review & Midterm Exam Reading: Becton Dickinson Case reading and preparation. Session 9 Global Innovation and Organization Importance of Global R&D Five concepts of organization design Ethnocentric Centralized R&D Geocentric Centralized R&D Polycentric Decentralized R&D R&D Hub Mode Integrated R&D Network Evolution of R&D organizations Levels of Organizational Structure Approaches to Improving International R&D Organization for Global Innovation Reading: von Zedtwitz, M., Gassmann, O., Boutellier R. (2004) Organizing global 8 R&D: challenges and dilemmas. In: Journal of International Management 10 (2004) 21–49. Session 10 Global Innovation Sourcing Resource Management for global innovation processes Virtual teams Global project management Managing innovations in multicultural dispersed teams Efficiency vs. effectiveness Reading: Session 11 Textbook Chapter 8 (p.197-p.217). Michele E. A. Jayne and Robert L. Dipboye (2004) Leveraging Diversity to Improve Business Performance: Research Findings and Recommendations for Organizations. Human Resource Management, Winter 2004, Vol. 43, No. 4, Pp. 409–424. Process of Global Innovation Traditional Innovation process The innovation Funnel o Front-end o Design & development o Market introduction and ramp up The Global R&D Process, Differences between the Three Phases o Sensing o Organizing o Exploiting Evolution of global innovation process Reading: Textbook Chapter 7 (p.169-p.195). Session 12 Global Innovation Culture Managing innovations in multicultural teams Analyzing and managing Cultural Diversity Team Learning as a Driver for International R&D, Managing, Management Concepts Difficult to Transfer, Reading: Härtel C. (2004) Towards a Multicultural World: Identifying Work Systems, Practices and Employee Attitudes that Embrace Diversity. Australian Journal of Management, Vol. 29, No. 2 December 2004. 9 Session 13 Global Innovation Collaboration Managing access to technology and market know-how Session 14 Forms of collaboration Phases of the collaboration process Collaboration with Competitors: Co-opetition Global R&D Alliances and their problems Final Case Presentation 10