REPORT TO TRUST BOARD Date: 9 December 2015 Agenda No: 9.3 Date Paper produced: Paper Title: Trust-wide Risk Register, Corporate Risk Register and Board Assurance Framework 16 November 2015 Sponsoring Director (responsible for signing off report): Helen Astle, Director of Quality Assurance and Governance Author: Moya Berry, Head of Compliance and Regulation Helen Astle, Director of Quality Assurance and Governance Purpose/Decision required: This report provides an update of progress as at the 16 November 2015 to the Trust Board on the Corporate Risk Register and development in relation to Risk Management. Impact on Patient Experience: The Corporate Risk Register will help ensure the Trust’s governance structure and processes are robust which will contribute to providing high quality, safe and effective care for patients, carers and members of the public. Impact on Financial Improvement History: (which groups have previously considered this report) None It should be noted that the Risk Register and the Board Assurance Framework (BAF) are dynamic documents and are constantly being reviewed and updated by risk owners. The risk register is current at the time of drafting the report but potentially will have been updated by the time of the meeting itself. Risks are reviewed by the Risk Assurance and Policy Group every month (last reviewed on the 23 November 2015), every 2 months by the Audit Committee (last reviewed on the 16 November 2015) and bi-monthly by the Trust Board (last reviewed on the 11 November 2015). The Quality & Oversight EMB last discussed the Risk Registers on the 12 November 2015 Key Issues for discussion The Trust Board is requested to note the Corporate Risk register and the current development work to improve Risk Management within the Trust Related Corporate Objective: Corporate Objectives: Links to corporate objectives to improve quality and manage resources. Related CQC 5 Key Areas of Care: x x x Safe Responsive x x Effective Caring Well-Led 1 Has an equality impact assessment form been completed? If not applicable, Please state why not applicable. Has legal advice been taken? No No Does this report have any financial implication? This depends on the specific risks identified on the Corporate Risk Register. Any financial implications will be addressed through the mitigating actions which may include supporting business cases. If so, has the report been approved by the Financial Department? n/a 2 Executive Summary 1. Trust’s Risk Register The source data for the Trust Risk Register and Corporate Risk Register was extracted from Datix on 16 November 2015. Information is made up of all risks held the Clinical and Corporate Directorate risk registers. Currently there are a total of 338 risks held on the Trust’s Risk Register; no change from the previous month. There are 189 risks which are overdue for review (56%). This number has increased by 8% points since October 2015. A remedial process is being put in place, whereby the Compliance and Regulation team are meeting with leads to review and update the Directorate risks and establish timescales to address overdue risks. This process will be facilitated more easily once the Clinical Governance Facilitators are in post. 2. Corporate Risk Register The Corporate Risk Register comprises of those risks rated 15 and above Currently there are a total of 30 risks on the Corporate Risk Register The Corporate Risk Register is presented as Attachment 1 2.1 The highest rated risks on the Corporate Risk Register (rated 20 and above) There are 2 approved risks rated 20 these are set out in the table below Risk ID Description 1373 Finance: Failure to have sufficient cash flow to meet operational requirements 1376 Action update (Dec 2015) The financial forecast for the Trust has increased; As a result a submission has been made from the Trust to the Independent Trusts Financing Facility to request additional funding. Update Finance: - Failure to demonstrate financially and clinically sustainable plans Risk on the Board Assurance Framework Yes Yes Risk Rating November 2015 20 20 Action update (Dec 2015) To Increase level of Expenditure controls on Pay and Non Pay. Complete the development of robust activity and capacity modelling as part of business planning strategy. 3 2.2 Risks escalated up to the Corporate Risk Register Risk Title Date entered onto the risk register Date of last review Directorate Description Reason for increase 1373 Failure to have sufficient cash flow to meet operational requirements 01.04.14 30.10.15 Finance Directorate Finance: Failure to have sufficient cash flow to meet operational requirements To ensure that CHS Child Health Information System (CHI system) meets the contracted specification 20.06.14 The financial forecast for the Trust has increased, As a result a submission has been made from the Trust to the Independent Trusts Financing Facility to request more funding Child Health Information System (CHIS) Action plan targets not being met. 1345 12.11.15 Previous risk rating Risk ID Integrated Women's, Children's, and Sexual Health Directorate The Trust is commissioned to provide a Child Health Information Service, which includes an IT system (CHIS) All providers which includes an electronic data linkage with GP and maternity clinical systems and other child health information systems. This will identify children who are not known to health visiting services in their resident borough. The Trust is required to procure a CHIS IT system in line with a national specification in 14/15. Action – update(Dec 2015) Community IT strategy process being developed to transfer EPEX to the new Electronic Patient Record system in March 2016. CHIS action plan is submitted monthly to the Directorate Quality Board and Externally to NHS England as part of the Early years CQUIN. 15 Risk rating November 2015 Between 22/10/2015 and 16/11/2015 2 approved risks have been escalated up to the Corporate Risk Register 20 Although CHIS project team is in place to address the action plan. Action plan targets are not being achieved as the community EPEX system is still in current use. 12 15 4 2.3 Risks de-escalated from the Corporate Risk Register 1523 Risk Title Date entered onto the risk register Date of last review Directorate & Service Description Reason for Decrease Failure to comply with London Quality standards (Paeds emergency surgery) resulting in inadequate treatment of patients. 08.06.15 26.10.15 Corporate Medical Compliance with LQS is a challenge in paediatrics as with other London Trusts. This limits access to senior clinician expertise and intervention 24/7 and may result in longer LOS and delayed decision making. Action – update(Dec 2015) Previous risk Rating Risk ID Update reported to Clinical Quality Review in November 2015: Business plans and service transformation projects are in place across Family Services: Paed Assessment Unit Internal Professional standards are being met across Paediatrics There is an Increase in paediatric establishment Risk rating November 2015 There has been 1 risk de-escalated from the Corporate Risk Register 20 12 2.4 Breakdown of Red Risks by Directorate Integrated Adult Care Risk ID 1338 Description 1443 Inadequate CQC report for nursing home who are commissioned by the CQC to provide intermediate beds Digi pens that have been purchased for the community are not compatible with EPEX Trust does not have a named safeguarding nurse to roll out training etc. Podiatrists are taking calls for the district nurses Difficulty in recruiting to occupational therapy 1423 1147 1521 1505 Inadequate piped medical gases on Duppas 1&2 Date Risk placed onto the Register June 2014 Current Risk rating 16 Target Risk Rating 4 April 2015 15 4 March 2015 15 2 March 2015 15 2 June 2015 May 2015 15 15 2 3 5 Integrated Women, Children’s and Sexual Health Risk ID 1534 Description 1101 Long waits for assessments for diagnosis of autism 1184 Antenatal screening standards – 20-25% of women at CHS receive full screening tests at first antenatal appointments CHS child health information services does not meet national specifications 1345 No access to medical records in community paediatrics Date Risk placed onto the Register June 2015 Current Risk rating 15 Target Risk Rating 4 Dec 2012 June 2015 15 4 16 9 June 2014 15 4 Integrated Surgey,Cancer and Clinical Support Risk ID 1592 Description 1588 Delay in radiology report turnaround times 1600 In Health MRI contract not signed since 2009 DRSS screening at 13.5 months Date Risk placed onto the Register Sept 2015 Sept 2015 Aug 2015 Current Risk rating 15 Date Risk placed onto the Register Oct 2012 Current Risk rating 15 Target Risk Rating 6 15 9 15 5 Medical Description 1095 Inadequate job planning for consultants 1522 Reliability and capacity of diabetes service June 2015 16 Target Risk Rating 4 4 Nursing Risk ID 728 Description National Inpatient survey reflects low patient experience Failure to provide patients with a good experience 1563 1052 1587 A lack of robust systems to protect patients against infections Infusion pumps not compatible with CRS millennium Date Risk placed onto the Register April 2014 July 2015 Sept 2012 Aug 2015 Current Risk rating 16 Target Risk Rating 8 15 6 16 8 16 Human Resources Risk ID 1566 Description 642 Recruitment and retention 691 Gaps in compliance with core skills training Ineffective management and leadership Date Risk placed onto the Register July 2015 Current Risk rating 15 Target Risk Rating 2 May 2012 15 12 April 2014 15 4 Finance Risk ID 1374 Description 1376 Failure to demonstrate financially and clinically sustainable plans Insufficient cash flow 1373 Failure to meet TDA approved total Date Risk placed onto the Register April 2015 Current Risk rating 15 Target Risk Rating 10 April 2015 20 15 April 2015 20 5 6 Informatics Risk ID 1142 1508 1432 Description Alert organisms surveillance package does not have the same capacity and capability as ICNet and therefore infection control are not aware of patients who have infections Reports for OPD and 18 week targets Dementia report screen error. Scores for the dementia screening is out of 10 but on Cerner the score is aligned to the Mini Mental Screening Examination (MMSE) which scores out of 30 Date Risk placed onto the Register Feb 2013 Current Risk Rating 15 Target Risk Rating 12 May 2015 20 20 April 2015 15 1 Performance Risk ID Description 1568 Failure to achieve performance standards Date Risk placed onto the Register July 2015 Current Risk rating 16 Target Risk Rating 4 Governance Risk ID 1564 Description Noncompliance with CQC regulation standards Date Risk placed onto the Register July 2015 Current Risk rating 15 Target Risk Rating 4 2.5 Risk Management Workstream The Risk Management Strategy and the Risk Assessment Process is currently under review, and it is the intention to develop a comprehensive Risk Framework. This work will include strengthening the process on how risks are reported and managed. This work will tie in with the development of a Trust Assurance Map. Risk Management Training The E-learning module is under review and also bespoke training will be provided for the Directorate governance facilitators as they come into post. Board Assurance Framework (BAF) The Board Assurance Framework is currently under review and a revised template has been developed to provide assurance that the Trusts key strategic objectives are being met. Currently meetings are being held with the executive leads to review and refresh the principal risks linked to the strategic objectives. Each principal risk will have an executive lead and a nominated management lead that will be required to provide an update each month for the Trust Board. 7