European Research Area – Network ‘Towards an ERA in Industrial Biotechnology’ ERA-IB-2 Communication strategy Work Package 3 Work Package Leader: Department of Economy, Science and Innovation (EWI) Flanders, Belgium European Research Area – Network ‘Towards an ERA in Industrial Biotechnology’ ERA-IB-2 Communication strategy Preface Chapter 1 Mission Chapter 2 Objectives 2.1. 2.2. Chapter 3 3.1. 3.2. 3.3. 3.4. 3.5. Chapter 4 4.1. 4.1.1. 4.1.2. 4.1.3. 4.1.4. 4.1.5. 4.2. Strategic objectives Operational objectives (work packages) Selected target groups - stakeholders The consortium of ERA-IB-2 Potential new partners for the consortium The research community The general public The media Communication tools External communication Website Electronic Newsletter Dissemination material Powerpoint presentation Press releases Internal communication Preface Since 2006 the ERA-IB network is organized within the ERA-net scheme that is funded by the European Community’s sixth Framework Programme (FP6). The purpose is to stimulate transnational networking, cross-border partnerships and to foster knowledge transfer concerning industrial biotechnology (IB). Within the last five years 16 partners – from academia, governments and industry – from 12 different countries had the chance to work together on joint projects. ERA-IB has launched two jointly coordinated, transnational calls for project proposals. This resulted in 8 funded projects for a total granted budget of 9.7 Million € (first call) and 10 funded projects for a total budget of 11.1 Million € (second call). ERA-IB-2 (December 2011 till November 2015) is building upon the success of the FP6 project “ERA-IB” and will develop the network further into a true pan-European approach to Industrial Biotechnology R&D funding. The seventh Framework Programme (FP7) is funding these new ERA-net actions. The most important objective is a further development of a European knowledge-based bio-economy (KBBE) through the opening of 4 consecutive joint calls (one per year). ERA-IB-2 will launch a third joint call for research proposals in March 2012. During this time period the Flemish department of Economy, Science and Innovation will work on a communication strategy and work out communication and dissemination activities. Below, we will elaborate our initial concept: ‘target group communication’. 1 Mission The reason why there is a sequel after ERA-IB is because we want to evolve further ‘towards an European Research Area in Industrial Biotechnology’. The mission of ERA-IB-2 is a further reduction of the fragmentation of research efforts made at national level in Europe. The ERA-IB-2 network will invest in a better use of scarce and dispersed resources. The network will at the same time invest in intensifying the coordination and will invest in more efficient cooperation by joining forces and developing common approaches and exchange of good practices. These actions should lead to a better European knowledge-based bioeconomy. One of the main tasks of the consortium of ERA-IB-2 is to invest in a clearly defined communication strategy. In other words, the consortium wants to enlarge the ERA-IB reputation, increase the number of participants, expand the number of interested people/organizations/stakeholders in industrial biotechnology and attract the attention of the general public to biobased products. 2 Objectives Before we elaborate our communication strategy, where we distinguish different communication tools aimed at our five target groups, we first have to set our main objectives. We use three different kinds of objectives: strategic, operational and communication objectives. 2a Strategic objectives The strategic objectives are defined in the ‘Description of Work’ (DoW). This document is approved by the different participating countries of ERA-IB-2 for ‘a deepened and enlarged European cooperation in the area of Industrial Biotechnology.’ The partners have divided their ambitions into seven different Work Packages (WP). One or more partners will be responsible for a WP. It concerns the following strategic objectives: 1. 2. 3. 4. 5. 6. 7. 2b management coordination and networking communication and dissemination planning and preparation of joint calls, ensuring stakeholder involvement implementing joint calls on a regular basis monitoring of projects and evaluation of joint calls monitoring and evaluation of ERA-IB-2 activities, and network sustainability Operational objectives To reach the strategic objectives the appropriate operational objective will make them more concrete and operationalize them. For each strategic objective we will translate them separately into specific, measurable, attainable, relevant and time-bound (SMART) objectives. 1. Management The objective of this WP is the establishment of efficient management and activities of the ERA-Net and the Consortium, which are not covered by any other coordination activity of the network. First of all the responsible task leader (FNR) has to establish and manage the ERA-IB-2 management structures. More concrete, it means that it involves the initial setting up of the Joint Secretariat and of the Executive Board (EB). The latter will be the main decision making body of ERA-IB. The EB will be responsible to appoint the Advisory Board (AB). The AB is responsible for setting up structures for financial management and accountability arrangements. The Joint Secretariat is in charge of the composition of the boards (supervision and adaptation). Secondly, preparing, managing and updating the Consortium Agreement between the participants will be done within this WP. More concrete: initial set-up, managing the impact, changing practicalities of the Consortium. Finally, management means the overall legal, contractual, ethical, financial and administrative management of the consortium. 2. Coordination and networking We can distinguish four operational objectives. First of all, the task leader has to facilitate the management and day-to-day work of ERA-IB-2 bodies through coordination and internal communication. Secondly, networking with other initiatives, communication with stakeholders and representation of the ERA-Net has to increase the visibility of the project and the topic IB. Concretely this means that ERA-IB-2 has to be represented towards the EU, other ERANets, European Technology Platform (ETP) SusChem and other ETP’s and Joint Programming Initiatives (JPI’s). The third and fourth part can be combined. The focus here will be the identification of potential partners, of synergies with other initiatives and of opportunities for (international) cooperation. An enlargement of the network will be the main focus. 3. Communication and dissemination The first operational objective concerns content management of the public website (to be used by all relevant WP’s). This means developing a communication plan and managing the structure and content of the ERA-IB-2 website. Secondly, a platform for IB-related ERA-NET’s will be provided. In order to exchange information and experiences, and align relevant activities. This communication tool is essential to increase research efficiency (avoiding duplication calls and action). Consultation will be extended. The last operational objective contains a further development of external communication (newsletter), preparing communication products per relevant stakeholder group (press releases, posters, brochures,…), and dissemination of project results. EWI will be responsible for communication and dissemination activities and more specific the first en third operational task. The following chapters explain our communication strategy. In other words, how we will turn our operational objectives into concrete actions and how we will direct various communication tools towards our different target groups. 4. Planning and preparation of joint calls, ensuring stakeholder involvement The task leader will explore possibilities for joint calls and options for joint calls with other ERA-Nets and/ or ERA-Net Plus and other European initiatives. This means that research topics have to be screened in order to check if there can be collaborations in a joint call for proposals. Secondly, a pre-selection of research topics for transnational cooperation will be made (longlisting). Further, enabling and ensuring stakeholder (esp. industry, and within this group, esp. SME) participation determining call topics (short-listing), will be a third operational objective. Last, by discussing and finalizing procedures and administrative issues, the call administration and the agreement/streamlining on/of call procedures will be optimized. 5. Implementing joint calls on a regular basis To reach the main goal: execution of joint calls on a regular basis, three operational objectives have been set. The first one concerns the development and implementation of a Call Secretariat. The main tasks will be the hosting of the project website, an on-line tool for submission of proposals and the administrative tasks concerning the joint calls. The second objective is the implementation of two general joint calls on IB. A last operational objective will be the implementation of two joint calls on specific aspects of IB. 6. Monitoring of projects and evaluation of joint calls The main objective will be the monitoring, controlling the impact of the transnational research projects funded in ERA-IB and ERA-IB-2 and the evaluation of the joint calls (at the end of the respective funding period). This will be done by reports and meetings, assisted by the AB. The monitoring of the call implementation, the analysis of outcome, impact and lessons learnt of the joint calls will be done. A final objective is giving assistance in the dissemination of call results. 7. Monitoring and evaluation of ERA-IB-2 activities, and network sustainability The operational objectives concern the monitoring and (ex-post) evaluation of ERA-IB-2 activities with regard to their long-term, strategic impact, and on defining a strategy for network sustainability beyond the EC-funded period. More concrete, the assessment of the strategic achievements of ERA-IB and its activities, monitoring of the operational processes of ERA-IB-2 and evaluation of their impacts, and the identification of procedures to assure the sustainability of the network in Industrial Biotechnology and the development of a vision paper for the network’s future. 2c Communication objectives By putting forward an overall communication strategy, the consortium will improve the communication objectives that weren’t reached during the first ERA-IB period. This concerns three things: providing newsletters on a more regular basis, make sure that ERA-IB-2 partners spread information and the link to the era-ib.net site to all the stakeholders and invest more in the intranet. Furthermore we can divide the new communication objectives into four main sections. These in chapter 3 the communication objectives will be linked to the target groups and in chapter 4, to the communication tools. 1. Provide up-to-date information to the consortium We will inform all our partners and observers within the project about upcoming calls, results of granted projects, new developments within the IB area and increase the interactivity between partners. This will happen on a regular basis. 2. Develop or increase involvement of the general public We want to inform and increase the involvement of the general public. We will communicate and explain to people what IB means and why they will benefit from (our) investments in IB. 3. Dissemination The results and the relevance of the different funded projects will be spread and made public to inform the research community about past and present calls. 4. Attract new partners to the consortium Communication towards new potential partners (member states and their organizations), to get them ERA-IB-2 minded and to join as partner or observer, and finally to have them participate within joint calls. Selected target groups – stakeholders 3 In order to create a successful communication strategy it is important to select and define our target groups. When each target group and their specific needs are defined we will select in chapter four the different communication tools that are necessary to reach our specific group. 3.1. The consortium of ERA-IB-2 The participants within ERA-IB-2 are ministries, research councils and scientific agencies who are programme owners or financiers of R&D programmeswithin their country or region They are all partners who have an important role to fulfill and participate within one or more work packages. . For now, we count 19 partners from 15 different countries/regions. An important matter is that every organization has strong ties with its national/regional government and industriesor are involved inEuropean and national/regional activities such as with ETP’s and JPI’s. It is important that the consortium partners make use of these strong connections and act as a multipliers to other groups and associations in order to reach as many potential players as possible. All communication tools will be open and made available to the consortium members. 3.2. Potential new partners for the consortium The main purpose of ERA-IB-2 is to ‘increase Europe’s competitiveness in IB by providing a platform for long-lasting collaboration and cooperation between national/regional partners … including new Member States and Associated/ICP Countries.’ It is important to get the attention of potential new members to further reduce fragmentation in IB R&D funding. Potential new partners have links with IB and are interested in a coordinated and cooperative collaboration, where they can actively support joint projects as a partner or observer within the consortium. We will focus on the remaining EU member states, associated countries and the candidate states for the European Union. This means we will produce communication and dissemination material (specially) addressed to these countries. This could be throughan overview of the successful projects and partnerships, their results and the relevance of ERA- IB-2 collected in call brochures. Dedicated workshops could be organized to attract these partners. 3.3. The research community Researchers from public and industrial research are potential participants in joint calls. They will mainly be approached by WP 2 but are premium target for information on calls, progress and results of joint projects to be encouraged to submit projects. 3.4. The general public To inform the wider public it’s important to draw their attention and find a way to trigger their interest for IB. This target group is the most diverse target group to reach. We have to make them understand what IB is, and how they can benefit from IB. In other words, why our investment in IB has a positive impact on their daily life. We have to communicate the relevance and benefits of IB developments for daily use and increase IB accessibility for them. 3.5. The media A way to reach the general public and prospective new partners for the consortium (relevant stakeholders) is through regular message in the written press on IB. By expanding contact lists and keeping contact with numerous media, IB and the ERA-IB-2 project will be picked up and brought under the attention of our stakeholders. 4. Communication tools 4.1 External communication 4.1.1 Website The website is our most important communication tool to reach not only the partners and observers, but also the general public, potential new partners and the media. We will use every other communication tool as an opportunity to refer to our website. The structure and content of the website need to be updated regularly. The existing web address – www.era-ib.net – and main features will remain active. To make the site more user-friendly and more interactive, the site will be refreshed and re-organized and extended with modern social media. We will also invest more in the intranet, which will be described under ‘Internal Communication’ (4.2.). Towards the consortium of the ERA-IB-2 overview of upcoming (closed and public) events: ERA-IB related, IB related,… announcements/updated info about (upcoming) calls overview of results of funded projects information about partners/observers information about regional/national/international programmes publications, press releases, fact sheets Towards potential new partners for the consortium section with all the important info about how to join the consortium Towards the research community Information about past and present calls section with all the important info concerning joint calls button to submit (pre-)proposals Towards the general public: introduction to ‘What is IB’ clarifying information why IB is important for daily use examples of applications, advantages and challenges of IB links to further information information about ERA-IB-2 (partners, observers, programmes) increase interactivity: for example FAQ’s, video, ‘search’-button social media, like Facebook, LinkedIn, Twitter will be integrated publications, press releases, fact sheets Towards the media link to the website will be given in every press release and newsletter 4.1.2 Electronic newsletter The content of the newsletter will be used to communicate results, developments, upcoming events and information related to ERA-IB-2 and its joint calls and funded projects. But also content concerning IB not directly related to ERA-IB-2 can be admitted to the newsletter. Through this the relevance of ERA-IB-2 will be communicated in the newsletter. There will be two newsletters each year, that are eight newsletters planned over the project duration.It is our goal to distribute the newsletter electronically to at least 200 stakeholders in partner countries aiming at a significant increase of subscribers during the project. Towards all target groups accessible through a link on the website registration for the newsletter is possible (contact information on website + submission to contact list, excel file) 4.1.3 Dissemination material Via this tool we will communicate about the project results and about the quality, effectiveness and relevance of the ERA-IB-2 project. The different materials will be used at conferences, meetings, stakeholder events: poster: at least one roll-up poster will be designed where ERA-IB-2 is presented (including photos), to be used during big EU events (F.e. KBBE-conferences); a paper version (poster) will be made available as wellfor the partners attending national/regional events leaflet: the format will be a threefold, with an introduction to IB, ERA-IB-2 and joint calls and photos handout: describing granted projects per call and results at the end of the project for each joint call (collected in a file). A brochure per call will be offered for final results of projects as pdf document. Towards the consortium of the ERA-IB-2 Dissemination material will be provided mainly electronically to the partners and observers so they can print when they are attending IB-related events at regional and national level. This material will also be available via intranet and will be updated when necessary. Towards potential new partners for the consortium Communication through dissemination material can be a way to convince potential new partners to join ERA-IB-2. Via the call brochures and brochures with handoutsized project information we can offer an overview of the results and the relevance of the ERA-IB-2 project. Towards the Research community Through presenting dissemination material such as call brochures interested potential participants may be persuaded to hand in pre-proposals. 4.1.4 Power point presentation A general power point presentation (ppt) will be available to inform stakeholders. The ppt can be used at events where partners of the consortium are representing ERA-IB-2.These can take place at national, EU or international level. FNR delivers information for ppt EWI delivers template for ppt an updated version is available on the intranet 4.1.5 Press releases Important news items, such as the publication of a joint call, the kick-off of funded projects or their final results, or a public ERA-IB-2 event, will be distributed via press releases. Towards the media: 4.2 press releases are sent directly to national and EU media: Belga, Reuters, Europe Press room available on the public ERA-IB website Internal communication Internal communication between the different partners and observers, will be activated by supported by the use of the internet section which will only be accessible to partners and observers. Towards the consortium of ERA-IB-2 finalized documents and work-in-progress powerpoint presentation information about EB meetings proposals external evaluation contact list call documents This section will also be adjusted along with the public pages of the website.